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1.
With the information explosion of news articles, personalized news recommendation has become important for users to quickly find news that they are interested in. Existing methods on news recommendation mainly include collaborative filtering methods which rely on direct user-item interactions and content based methods which characterize the content of user reading history. Although these methods have achieved good performances, they still suffer from data sparse problem, since most of them fail to extensively exploit high-order structure information (similar users tend to read similar news articles) in news recommendation systems. In this paper, we propose to build a heterogeneous graph to explicitly model the interactions among users, news and latent topics. The incorporated topic information would help indicate a user’s interest and alleviate the sparsity of user-item interactions. Then we take advantage of graph neural networks to learn user and news representations that encode high-order structure information by propagating embeddings over the graph. The learned user embeddings with complete historic user clicks capture the users’ long-term interests. We also consider a user’s short-term interest using the recent reading history with an attention based LSTM model. Experimental results on real-world datasets show that our proposed model significantly outperforms state-of-the-art methods on news recommendation.  相似文献   

2.
Recommender Systems (RSs) aim to model and predict the user preference while interacting with items, such as Points of Interest (POIs). These systems face several challenges, such as data sparsity, limiting their effectiveness. In this paper, we address this problem by incorporating social, geographical, and temporal information into the Matrix Factorization (MF) technique. To this end, we model social influence based on two factors: similarities between users in terms of common check-ins and the friendships between them. We introduce two levels of friendship based on explicit friendship networks and high check-in overlap between users. We base our friendship algorithm on users’ geographical activity centers. The results show that our proposed model outperforms the state-of-the-art on two real-world datasets. More specifically, our ablation study shows that the social model improves the performance of our proposed POI recommendation system by 31% and 14% on the Gowalla and Yelp datasets in terms of Precision@10, respectively.  相似文献   

3.
Inferring users’ interests from their activities on social networks has been an emerging research topic in the recent years. Most existing approaches heavily rely on the explicit contributions (posts) of a user and overlook users’ implicit interests, i.e., those potential user interests that the user did not explicitly mention but might have interest in. Given a set of active topics present in a social network in a specified time interval, our goal is to build an interest profile for a user over these topics by considering both explicit and implicit interests of the user. The reason for this is that the interests of free-riders and cold start users who constitute a large majority of social network users, cannot be directly identified from their explicit contributions to the social network. Specifically, to infer users’ implicit interests, we propose a graph-based link prediction schema that operates over a representation model consisting of three types of information: user explicit contributions to topics, relationships between users, and the relatedness between topics. Through extensive experiments on different variants of our representation model and considering both homogeneous and heterogeneous link prediction, we investigate how topic relatedness and users’ homophily relation impact the quality of inferring users’ implicit interests. Comparison with state-of-the-art baselines on a real-world Twitter dataset demonstrates the effectiveness of our model in inferring users’ interests in terms of perplexity and in the context of retweet prediction application. Moreover, we further show that the impact of our work is especially meaningful when considered in case of free-riders and cold start users.  相似文献   

4.
Recommender systems’ (RSs) research has mostly focused on algorithms aimed at improving platform owners’ revenues and user’s satisfaction. However, RSs have additional effects, which are related to their impact on users’ choices. In order to avoid an undesired system behaviour and anticipate the effects of an RS, the literature suggests employing simulations.In this article we present a novel, well grounded and flexible simulation framework. We adopt a stochastic user’s choice model and simulate users’ repeated choices for items in the presence of alternative RSs. Properties of the simulated choices, such as their diversity and their quality, are analysed. We state four research questions, also motivated by identified research gaps, which are addressed by conducting an experimental study where three different data sets and five alternative RSs are used. We identify some important effects of RSs. We find that non-personalised RSs result in choices for items that have a larger predicted rating compared to personalised RSs. Moreover, when a user’s awareness set, which is the set containing the items that she can choose from, increases, then choices are more diverse, but the average quality (rating) of the choices decreases. Additionally, in order to achieve a higher choice diversity, increasing the awareness of the users is shown to be a more effective remedy than increasing the number of recommendations offered to the users.  相似文献   

5.
Pre-adoption expectations often serve as an implicit reference point in users’ evaluation of information systems and are closely associated with their goals of interactions, behaviors, and overall satisfaction. Despite the empirically confirmed impacts, users’ search expectations and their connections to tasks, users, search experiences, and behaviors have been scarcely studied in the context of online information search. To address the gap, we collected 116 sessions from 60 participants in a controlled-lab Web search study and gathered direct feedback on their in-situ expected information gains (e.g., number of useful pages) and expected search efforts (e.g., clicks and dwell time) under each query during search sessions. Our study aims to examine (1) how users’ pre-search experience, task characteristics, and in-session experience affect their current expectations and (2) how user expectations are correlated with search behaviors and satisfaction. Our results with both quantitative and qualitative evidence demonstrate that: (1) user expectation is significantly affected by task characteristics, previous and in-situ search experience; (2) user expectation is closely associated with users’ browsing behaviors and search satisfaction. The knowledge learned about user expectation advances our understanding of users’ search behavioral patterns and their evaluations of interaction experience and will also facilitate the design, implementation, and evaluation of expectation-aware user models, metrics, and information retrieval (IR) systems.  相似文献   

6.
Graph-based recommendation approaches use a graph model to represent the relationships between users and items, and exploit the graph structure to make recommendations. Recent graph-based recommendation approaches focused on capturing users’ pairwise preferences and utilized a graph model to exploit the relationships between different entities in the graph. In this paper, we focus on the impact of pairwise preferences on the diversity of recommendations. We propose a novel graph-based ranking oriented recommendation algorithm that exploits both explicit and implicit feedback of users. The algorithm utilizes a user-preference-item tripartite graph model and modified resource allocation process to match the target user with users who share similar preferences, and make personalized recommendations. The principle of the additional preference layer is to capture users’ pairwise preferences, provide detailed information of users for further recommendations. Empirical analysis of four benchmark datasets demonstrated that our proposed algorithm performs better in most situations than other graph-based and ranking-oriented benchmark algorithms.  相似文献   

7.
Opinion summarization can facilitate user’s decision-making by mining the salient review information. However, due to the lack of sufficient annotated data, most of the early works are based on extractive methods, which restricts the performance of opinion summarization. In this work, we aim to improve the informativeness of opinion summarization to provide better guidance to users. We consider the setting with only reviews without corresponding summaries, and propose an aspect-augmented model for unsupervised abstractive opinion summarization, denoted as AsU-OSum. We first employ an aspect-based sentiment analysis system to extract opinion phrases from reviews. Then, we construct a heterogeneous graph consisting of reviews and opinion clusters as nodes, which is used to enhance the Transformer-based encoder–decoder framework. Furthermore, we design a novel cascaded attention mechanism to prompt the decoder to pay more attention to the aspects that are more likely to appear in summary. During training, we introduce a sentiment accuracy reward that further enhances the learning ability of our model. We conduct comprehensive experiments on the Yelp, Amazon, and Rotten Tomatoes datasets. Automatic evaluation results show that our model is competitive and performs better than the state-of-the-art (SOTA) models on some ROUGE metrics. Human evaluation results further verify that our model can generate more informative summaries and reduce redundancy.  相似文献   

8.
Social media platforms allow users to express their opinions towards various topics online. Oftentimes, users’ opinions are not static, but might be changed over time due to the influences from their neighbors in social networks or updated based on arguments encountered that undermine their beliefs. In this paper, we propose to use a Recurrent Neural Network (RNN) to model each user’s posting behaviors on Twitter and incorporate their neighbors’ topic-associated context as attention signals using an attention mechanism for user-level stance prediction. Moreover, our proposed model operates in an online setting in that its parameters are continuously updated with the Twitter stream data and can be used to predict user’s topic-dependent stance. Detailed evaluation on two Twitter datasets, related to Brexit and US General Election, justifies the superior performance of our neural opinion dynamics model over both static and dynamic alternatives for user-level stance prediction.  相似文献   

9.
In recent years, the number of online health communities (OHCs) has increased rapidly as more patients seek to access alternate sources of health information and connect with other patients who have similar health concerns. However, insufficient attention has been paid to investigating user identities in OHCs. To address this potential research gap, by elaborating on the communication theory of identity, this study presents a multi-layered framework to analyze the different layers of user identities that are portrayed in OHCs. Through coding analysis, we discovered that the personal-layer identities that appear in OHCs are patients, partners, offspring, parents, friends and relatives, and others. Moreover, a series of detection models for the personal-layer identities of users were developed, which incorporated content features into machine learning approaches, and they achieved F1-scores above 0.88. Furthermore, we analyzed the features of enactment-layer identities presented by users’ posting behavior and content and the impact of the personal-layer identities of users on the features of the enactment-layer identities. The findings suggested that the features of the enactment-layer identities differed significantly among users with diverse personal-layer identities in terms of both behaviors and communication needs. Users who were identified as patients served as both information seekers and providers, whereas users with the personal-layer identities of parents tended to engage in the community continuously. Our findings extend the understanding of user identities within the context of OHCs.  相似文献   

10.
Journalists, emergency responders, and the general public use Twitter during disasters as an effective means to disseminate emergency information. However, there is a growing concern about the credibility of disaster tweets. This concern negatively influences Twitter users’ decisions about whether to retweet information, which can delay the dissemination of accurate—and sometimes essential—communications during a crisis. Although verifying information credibility is often a time-consuming task requiring considerable cognitive effort, researchers have yet to explore how people manage this task while using Twitter during disaster situations.To address this, we adopt the Heuristic-Systematic Model of information processing to understand how Twitter users make retweet decisions by categorizing tweet content as systematically processed information and a Twitter user’s profile as heuristically processed information. We then empirically examine tweet content and Twitter user profiles, as well as how they interact to verify the credibility of tweets collected during two disaster events: the 2011 Queensland floods, and the 2013 Colorado floods. Our empirical results suggest that using a Twitter profile as source-credibility information makes it easier for Twitter users to assess the credibility of disaster tweets. Our study also reveals that the Twitter user profile is a reliable source of credibility information and enhances our understanding of timely communication on Twitter during disasters.  相似文献   

11.
Integrating useful input information is essential to provide efficient recommendations to users. In this work, we focus on improving items ratings prediction by merging both multiple contexts and multiple criteria based research directions which were addressed separately in most existent literature. Throughout this article, Criteria refer to the items attributes, while Context denotes the circumstances in which the user uses an item. Our goal is to capture more fine grained preferences to improve items recommendation quality using users’ multiple criteria ratings under specific contextual situations. Therefore, we examine the recommenders’ data from the graph theory based perspective by representing three types of entities (users, contextual situations and criteria) as well as their relationships as a tripartite graph. Upon the assumption that contextually similar users tend to have similar interests for similar item criteria, we perform a high-order co-clustering on the tripartite graph for simultaneously partitioning the graph entities representing users in similar contextual situations and their evaluated item criteria. To predict cluster-based multi-criteria ratings, we introduce an improved rating prediction method that considers the dependency between users and their contextual situations, and also takes into account the correlation between criteria in the prediction process. The predicted multi-criteria ratings are finally aggregated into a single representative output corresponding to an overall item rating. To guide our investigation, we create a research hypothesis to provide insights about the tripartite graph partitioning and design clear and justified preliminary experiments including quantitative and qualitative analyzes to validate it. Further thorough experiments on the two available context-aware multi-criteria datasets, TripAdvisor and Educational, demonstrate that our proposal exhibits substantial improvements over alternative recommendations approaches.  相似文献   

12.
Modeling user profiles is a necessary step for most information filtering systems – such as recommender systems – to provide personalized recommendations. However, most of them work with users or items as vectors, by applying different types of mathematical operations between them and neglecting sequential or content-based information. Hence, in this paper we study how to propose an adaptive mechanism to obtain user sequences using different sources of information, allowing the generation of hybrid recommendations as a seamless, transparent technique from the system viewpoint. As a proof of concept, we develop the Longest Common Subsequence (LCS) algorithm as a similarity metric to compare the user sequences, where, in the process of adapting this algorithm to recommendation, we include different parameters to control the efficiency by reducing the information used in the algorithm (preference filter), to decide when a neighbor is considered useful enough to be included in the process (confidence filter), to identify whether two interactions are equivalent (δ-matching threshold), and to normalize the length of the LCS in a bounded interval (normalization functions). These parameters can be extended to work with any type of sequential algorithm.We evaluate our approach with several state-of-the-art recommendation algorithms using different evaluation metrics measuring the accuracy, diversity, and novelty of the recommendations, and analyze the impact of the proposed parameters. We have found that our approach offers a competitive performance, outperforming content, collaborative, and hybrid baselines, and producing positive results when either content- or rating-based information is exploited.  相似文献   

13.
Software users have different sets of personal values, such as benevolence, self-direction, and tradition. Among other factors, these personal values influence users’ emotions, preferences, motivations, and ways of performing tasks—and hence, information needs. Studies of user acceptance indicate that personal traits like values and related soft issues are important for the user’s approval of software. If a user’s dominant personal value were known, software could automatically show an interface variant which offers information and functionality that best matches his or her dominant value. A user’s dominant personal value is the one that most strongly influences his or her attitudes and behaviors. However, existing methods for measuring a user’s values are work intensive and/or interfere with the user’s privacy needs. If interface tailoring for very large groups of users is planned, value approximation has to be achieved on a large scale to assign individualized software to all users of the software. Our work focuses on approximating the dominant values of a user with less effort and less impact on privacy. Instead of probing for a user’s values directly, we explore the potential of approximating these values based on the user’s preferences for key tasks. Producing tailored versions of software is a separate topic not in the focus here. In this paper we rather describe a method to identify user values from task preferences and an empirical study of applying parts of this method. We are proposing the method in this paper for the first time except for a preliminary version orally presented at a workshop. The method consists of a research process and an application process. In the research process a researcher has to identify key tasks occurring in a context under investigation which have a relationship to personal values. These key tasks can be used in the application process to approximate the dominant values of new users in a similar context. In this empirical study we show that the research process of our method allows us to determine key tasks which approximate values in the shared context of nursing. The majority of the nurses were found to have one of the three following dominant values: benevolence, self-direction, or hedonism. Data confirmed common expectations: that nurses with the value of benevolence, when compared to all other nurses, had a higher preference for tasks which helped people immediately or improved their circumstances of the treatment. In relation to all other nurses, participants with self-direction disliked tasks which affected their personal freedom, and users with hedonism had a lower preference for tasks which involved physical work and preferred tasks which promised gratification. Our findings advance measurement of personal values in large user groups by asking questions with less privacy concern. However, the method requires substantial efforts during the initial research process to prepare such measurements. Future work includes replicating our method in other contexts and identifying value-dependent tasks for users with other values than the three values our empirical study mainly focused on.  相似文献   

14.
Identifying and extracting user communities is an important step towards understanding social network dynamics from a macro perspective. For this reason, the work in this paper explores various aspects related to the identification of user communities. To date, user community detection methods employ either explicit links between users (link analysis), or users’ topics of interest in posted content (content analysis), or in tandem. Little work has considered temporal evolution when identifying user communities in a way to group together those users who share not only similar topical interests but also similar temporal behavior towards their topics of interest. In this paper, we identify user communities through multimodal feature learning (embeddings). Our core contributions can be enumerated as (a) we propose a new method for learning neural embeddings for users based on their temporal content similarity; (b) we learn user embeddings based on their social network connections (links) through neural graph embeddings; (c) we systematically interpolate temporal content-based embeddings and social link-based embeddings to capture both social network connections and temporal content evolution for representing users, and (d) we systematically evaluate the quality of each embedding type in isolation and also when interpolated together and demonstrate their performance on a Twitter dataset under two different application scenarios, namely news recommendation and user prediction. We find that (1) content-based methods produce higher quality communities compared to link-based methods; (2) methods that consider temporal evolution of content, our proposed method in particular, show better performance compared to their non-temporal counter-parts; (3) communities that are produced when time is explicitly incorporated in user vector representations have higher quality than the ones produced when time is incorporated into a generative process, and finally (4) while link-based methods are weaker than content-based methods, their interpolation with content-based methods leads to improved quality of the identified communities.  相似文献   

15.
People are increasingly searching for information in social Q&A communities, especially through a new form of paid knowledge product, namely, live course. Such course provides a way for users to interact synchronously with content creators online. However, how this knowledge product is accepted and why users pay for it deserve attention from researchers. In this study, a research model was developed based on information foraging theory (IFT) and social information foraging (SIF) theory to analyze users’ information processing and evaluation when making payment decisions. Our research model was validated by collecting subjective and objective data from a Chinese social Q&A community that has been successful in offering live course services. We found that perceived quality of free content, perceived credibility of content creators, and perceived quantity of participants positively influence users’ willingness to pay, and thus, positively affects users’ payment behavior. Unexpectedly, social endorsement negatively moderates the relationship between willingness to pay and payment behavior. This study enhances the theoretical understanding of the drivers of users’ payment for live courses in social Q&A communities. For IS practice, our findings provide unique insights for community managers and content creators on how to operate paid knowledge products appropriately and effectively.  相似文献   

16.
WhatsApp emerged as a major communication platform in many countries in the recent years. Despite offering only one-to-one and small group conversations, WhatsApp has been shown to enable the formation of a rich underlying network, crossing the boundaries of existing groups, and with structural properties that favor information dissemination at large. Indeed, WhatsApp has reportedly been used as a forum of misinformation campaigns with significant social, political and economic consequences in several countries.In this article, we aim at complementing recent studies on misinformation spread on WhatsApp, mostly focused on content properties and propagation dynamics, by looking into the network that connects users sharing the same piece of content. Specifically, we present a hierarchical network-oriented characterization of the users engaged in misinformation spread by focusing on three perspectives: individuals, WhatsApp groups and user communities, i.e., groupings of users who, intentionally or not, share the same content disproportionately often. By analyzing sharing and network topological properties, our study offers valuable insights into how WhatsApp users leverage the underlying network connecting different groups to gain large reach in the spread of misinformation in the platform.  相似文献   

17.
To achieve personalized recommendations, the recommender system selects the items that users may like by learning the collected user–item interaction data. However, the acquisition and use of data usually form a feedback loop, which leads to recommender systems suffering from popularity bias. To solve this problem, we propose a novel dual disentanglement of user–item interaction for recommendation with causal embedding (DDCE). Different from the existing work, our innovation is we take into account double-end popularity bias from the user-side and the item-side. Firstly, we perform a causal analysis of the reasons for user–item interaction and obtain the causal embedding representation of each part according to the analysis results. Secondly, on the item-side, we consider the influence of item attributes on popularity to improve the reliability of the item popularity. Then, on the user-side, we consider the effect of the time series when obtaining users’ interest. We model the contrastive learning task to disentangle users’ long–short-term interests, which avoids the bias of long–short-term interests overlapping, and use the attention mechanism to realize the dynamic integration of users’ long–short-term interests. Finally, we realize the disentanglement of user–item interaction reasons by decoupling user interest and item popularity. We experiment on two real-world datasets (Douban Movie and KuaiRec) to verify the significance of DDCE, the average improvement of DDCE in three evaluation metrics (NDCG, HR, and Recall) compared to the state-of-the-art model are 5.1106% and 4.1277% (MF as the backbone), 3.8256% and 3.2790% (LightGCN as the backbone), respectively.  相似文献   

18.
The ever increasing presence of online social networks in users’ daily lives has led to the interplay between users’ online and offline activities. There have already been several works that have studied the impact of users’ online activities on their offline behavior, e.g., the impact of interaction with friends on an exercise social network on the number of daily steps. In this paper, we consider the inverse to what has already been studied and report on our extensive study that explores the potential causal effects of users’ offline activities on their online social behavior. The objective of our work is to understand whether the activities that users are involved with in their real daily life, which place them within or away from social situations, have any direct causal impact on their behavior in online social networks. Our work is motivated by the theory of normative social influence, which argues that individuals may show behaviors or express opinions that conform to those of the community for the sake of being accepted or from fear of rejection or isolation. We have collected data from two online social networks, namely Twitter and Foursquare, and systematically aligned user content on both social networks. On this basis, we have performed a natural experiment that took the form of an interrupted time series with a comparison group design to study whether users’ socially situated offline activities exhibited through their Foursquare check-ins impact their online behavior captured through the content they share on Twitter. Our main findings can be summarised as follows (1) a change in users’ offline behavior that affects the level of users’ exposure to social situations, e.g., starting to go to the gym or discontinuing frequenting bars, can have a causal impact on users’ online topical interests and sentiment; and (2) the causal relations between users’ socially situated offline activities and their online social behavior can be used to build effective predictive models of users’ online topical interests and sentiments.  相似文献   

19.
General recommenders and sequential recommenders are two modeling paradigms of recommender. The main focus of a general recommender is to identify long-term user preferences, while the user’s sequential behaviors are ignored and sequential recommenders try to capture short-term user preferences by exploring item-to-item relations, failing to consider general user preferences. Recently, better performance improvement is reported by combining these two types of recommenders. However, most of the previous works typically treat each item separately and assume that each user–item interaction in a sequence is independent. This may be a too simplistic assumption, since there may be a particular purpose behind buying the successive item in a sequence. In fact, a user makes a decision through two sequential processes, i.e., start shopping with a particular intention and then select a specific item which satisfies her/his preferences under this intention. Moreover, different users usually have different purposes and preferences, and the same user may have various intentions. Thus, different users may click on the same items with an attention on a different purpose. Therefore, a user’s behavior pattern is not completely exploited in most of the current methods and they neglect the distinction between users’ purposes and their preferences. To alleviate those problems, we propose a novel method named, CAN, which takes both users’ purposes and preferences into account for the next-item recommendation. We propose to use Purpose-Specific Attention Unit (PSAU) in order to discriminately learn the representations of user purpose and preference. The experimental results on real-world datasets demonstrate the advantages of our approach over the state-of-the-art methods.  相似文献   

20.
User related issues have long been broadly discussed in the information system development (ISD) project research area. In this study, we focus on user risk and identify two risk countering approaches to demonstrate how to deal with user risk and its negative impact on ISD projects. We hypothesize that (1) user risk has a negative impact on project performance, (2) users’ bond with the project and the development team can help reduce user risk, and (3) developers’ task knowledge and vertical coordination can ease the negative impact of user risk and increase project performance. A quantitative approach with survey data collected from 240 practitioners confirmed our hypotheses. In addition, we interviewed seven developers and three user representatives to complete our understanding of this issue. Implications for academia and practitioners are discussed at the end of this paper. Suggestions for future research directions are also provided.  相似文献   

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