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1.
Impulse buying accounts for a large proportion of consumer shopping behavior in the bricks-and-mortar retail market. Online retailers also expect to profit from impulse buying. It is therefore interesting and beneficial to investigate the design elements of online stores and the sales promotion stimuli that e-retailers can use to either arouse consumers’ desire or decrease their self-control to evoke their purchase impulses. This study seeks to explicitly identify the factors associated with online store design and sales promotion stimuli that most affect online impulse buying behavior throughout the consumer decision-making process. Drawing on the two-factor theory, it successfully identifies the hygiene and motivation factors that trigger online impulse buying. The questionnaire responses of 239 valid respondents revealed that most of the hygiene factors are associated with the design of online stores, and all of the motivation factors are forms of sales promotion stimuli that effectively facilitate online impulse buying and present utilitarian or hedonic benefits to consumers. This study also identifies the most effective sales promotion stimuli and offers a comprehensive checklist for Web designers. Moreover, the distribution of motivation and hygiene factors for each stage of the EKB model is uneven, and some stages include only hygiene factors. The findings of this study demonstrate that the triggers of consumers’ online shopping behavior do not always apply to online impulse buying, and have important implications for impulse buying research and practice.  相似文献   

2.
基于网络维力的企业电子采购成本优势分析   总被引:1,自引:0,他引:1  
传统采购具有成本高、流程长、效率低等缺点.简要介绍网络维力理论,分析在网络维力的作用下电子采购所具有的五项成本优势,即过程成本、订货成本、存货成本、缺货成本和质量成本.同时,通过将电子采购成本与传统采购成本进行比较,构建出电子采购成本优势模型,为企业更好的管理和控制采购成本提供了依据.  相似文献   

3.
Electronic Commerce (EC) is expected to change dramatically the way that organisations operate. Businesses invest in Information Technology and prepare their infrastructure so that they can support EC applications. The potential of EC however, is not confined to individual companies but extends to whole nations. Governments are considered as a key stakeholder in the successful development of EC and their commitment and support must be ensured. This paper reports on a survey of 33 IS and business managers in Mauritius and discusses the management practices, applications, problems and technological situation with respect to EC development in this country. This Indian Ocean island state aims at developing and maintaining its competitive advantage through EC, thus becoming a centre in its region. The findings of this paper are useful for both researchers and practitioners as they provide an insight to critical EC management issues, which concern both individual organisations and policy makers. Furthermore the results of this study can be used as a vehicle for EC development evaluation at an organisational as well as at a national level.  相似文献   

4.
E-commerce is growing rapidly in Brazil, led by information-intensive and transaction-intensive sectors such as finance, manufacturing, and retail/wholesale. However, Brazil's highly uneven income distribution is a major barrier for B2C diffusion. Government policies have emphasized promotional or enabling initiatives such as e-procurement, tax filings, and providing Internet access to social institutions. E-commerce legislation is just now being developed, and decisions on taxation are being negotiated in the context of international agreements. E-commerce raises issues for Brazil in terms of its relationship to the global economy. Although most online purchases involve imported goods, e-commerce also offers opportunities to participate in international value chains.  相似文献   

5.
This paper explores varying configurations of knowledge in organisations. A multi-dimensional framework of distinctive forms of knowledge is used to highlight different patterns of organisational knowledge, demonstrating their heterogeneity and variability – over time, in terms of depth of expertise, and their distribution within and between organisations. Common knowledge that is shared across an organisation accounts for only a small proportion of organisational knowledge, indicating that strategies to exploit this resource for competitive advantage will be constrained unless mechanisms are developed that enable access to and transfer of knowledge that is not yet shared or common.  相似文献   

6.
Since much online shopping is attributed to online impulse buying, it is important to define this particular shopping process. This process has three important issues, perceived risk for virtual stores as well as e-store design and psychological state for online shopping. This is because consumers are both system users and impulse buyers when shopping on e-stores. E-store design is based on the interaction of customers with e-stores and the expectation-confirmation model supports examination of this issue with a wide familiarity in IT use. Psychological state is emotional responses to the stimulus of products in e-stores and flow theory, with task skill and task challenge as precursors, is suitable for exploring this issue. Grounding on the three issues, this study proposes a new research model with these considerations to thoroughly examine the determinants of online impulse buying. Flow state and customer satisfaction also interact with each other. Empirical research shows an important link for the three defined issues of online impulse buying.  相似文献   

7.
With the proliferation of e-commerce, a large part of online shopping is attributed to impulse buying. Hence, there is a particular necessity to understand impulse buying in the online context. Impulse shoppers incline to feel unable to control their tendencies and behaviors from various stimuli. Specifically, online consumers are both the impulse shoppers and the system users of websites in the purchase process. Impulse shoppers concern individual traits and system users cover the attributes of online stores. Online impulse buying therefore entails two key drivers, technology use and trust belief, and the mediator of flow experience. Grounding on flow experience, technology-use features, and trust belief, this study proposes a novel research model to examine impulse buying behavior in a complete manner. Data were collected from an online survey. Data analysis considers structural equation modeling technique with formative structure. Empirical results showed that flow experience is an important factor to affect impulse buying from its original drivers. Trust belief is also critical to impulse buying as perceived usefulness is not. Implications for managers and scholars are further discussed.  相似文献   

8.
基于捆绑价格促销的冲动性购买购后评价作用研究   总被引:1,自引:0,他引:1  
王丽丽  吕巍  黄静  江麟 《软科学》2009,23(11):127-131
以捆绑价格促销为诱因,探讨了消费者冲动性购买后满意和后悔对再冲动性购买的影响,研究结果表明:冲动性购买后的满意加强了消费者再次冲动性购买的倾向,而后悔作为缓冲剂削弱了消费者的再冲动性购买的倾向。同时,捆绑价格呈现方式和捆绑方式对消费者初次冲动性购买和再次冲动性购买具有不同的影响。  相似文献   

9.
As the innovation process has become more open and networked, Government policy in the UK has sought to promote both research excellence in the university sector and the translation of this into economic benefit through university-business engagement. However, this policy approach has tended to be applied uniformly with little account for organisational differences within the sector. In this paper we consider if differences between universities in their research performance is reflected in their knowledge transfer activity. Specifically, as universities develop a commercialization agenda are the strategic priorities for knowledge transfer, the organisational supports in place to facilitate knowledge transfer and the scale and scope of knowledge transfer activity different for high research intensive (HRI) and low research intensive (LRI) universities? The findings demonstrate that universities’ approach to knowledge transfer is shaped by institutional and organisational resources, in particular their ethos and research quality, rather than the capability to undertake knowledge transfer through a Technology Transfer Office (TTO). Strategic priorities for knowledge transfer are reflected in activity, in terms of the dominance of specific knowledge transfer channels, the partners with which universities engage and the geography of business engagement.  相似文献   

10.
This paper examines the variability of organisational forms in terms of forward and backward networking versus vertical integration in biotechnology SMEs. The study examines forms of organisation in a set of firms across application segments. The forms of organisation vary by application segment in biotechnology, but differences are not clear-cut, and a firm can apply different forms to different application segments in its activities. The reasons for this variability are related to the stringency of the regulatory approval systems, technological risks, and the costs of building full-scale manufacturing facilities which influence funding needs and thus also the choice of organisational form. The paper finally discusses the notion of networking as a separate form of organisation of economic activity and the extent of its applicability to biotechnology.  相似文献   

11.
This paper explores empirically how the pattern of adoption of an organizational and managerial innovation changes as diffusion occurs. In particular, the paper investigates whether and how differences over time in the patterns of use of organisational innovation are related to changes in the characteristics of the innovation in terms of its functionality and relative complementarity with other innovations, as well as to changes in the needs and capabilities of firms. For this purpose, firm level data from the British Workplace Industrial Relations Survey, in 1990 and 1998, are used.  相似文献   

12.
Coordination modes in public funding systems   总被引:1,自引:0,他引:1  
The aim of this paper is to look at public research funding systems from the perspective of their broader institutional arrangements, in order to observe how these shape the relationships between funding agencies and research actors. Accordingly, public funding is considered as a multilevel and multiactor system, where stable patterns are largely generated by the collective interaction among actors (beyond formal rules and structures) and where coordination between actors (especially funding agencies and performers) represents a key for the functionality of the systems. This drives to characterise the main organisational forms of public research funding in terms of their underlying coordination mode and to use this framework to evaluate them against a number of criteria. Further, the way how these organisational forms can be combined to yield national-level configurations is discussed, and some of their properties and conditions of functioning are derived from the previous discussion; this also leads to identification of three main configurations of funding systems - the project-based model, the mixed model, the vertically integrated model - which describe the variety of national systems and, to a large extent, underpin current discussion on European research policy.  相似文献   

13.
Technology is pervasive in current police practices, and has been for a long time. From CCTV to crime mapping, databases, biometrics, predictive analytics, open source intelligence, applications and a myriad of other technological solutions take centre stage in urban safety management. But before efficient use of these applications can be made, it is necessary to confront a series of challenges relating to the organizational structures that will be used to manage them, to their technical capacities and expectations, and to weigh up the positive and negative external factors at play at the intersection between technology, society and urban management. The paper contributes to this discussion by looking into the dynamics that drive technological uptake in the field of urban safety, the different theories underpinning the relationship between crime and space, and the history and technological characteristics of Geographic Information Systems to later present specific case studies and practical examples of crime mapping systems. Finally, addressing matters related to organisational constraints, technological possibilities and societal impact from a critical point of view, the paper lays out guidelines to ensure that using technology to manage urban safety does not result in increased victimisation, inequalities or inefficiency. Taking one of the longest established technology used in police practice, crime mapping, and using a multidisciplinary, critical approach to escape technological solutionism and bridge the gap between the academic literature (STS, urban sociology, environmental criminology) and policy needs and recommendations, this paper sends a cautionary tale to those hoping that technology alone can solve complex urban and social problems.  相似文献   

14.
This paper examines the contradiction of organisational memory: that an organisation requires a memory to operate effectively, but that that same memory inhibits and constrains its ability to operate effectively. We briefly review the field of organisational memory and note its close connection with organisational learning.We introduce a conceptual framework pioneered by Schultze and Stabell for examining contradictions in the area of knowledge management. We use this framework to distinguish between the conventional view of organisational memory, which implicitly or explicitly regards knowledge as a commodity, and a constructivist view, from which emerges a picture of the Markovian organisation: an organisation the future behaviour of which is determined not by memories of the past but by its current state, characterised by an organisational consciousness informed by the activities in which it is engaged. While the emphasis of this paper is theoretical, we suggest that adopting this Markovian view of the organisation might be particularly appropriate to practitioners in organisations that are immersed in turbulent environments.  相似文献   

15.
Much of the scholarly debate on the extrinsic-intrinsic motivation dichotomy to date has focused on organisational context. However, the recent upsurge of technology use amongst individuals in non-organisational context has led to consumer-focused research model such as extended unified theory of acceptance and use of technology (UTAUT2). The objective of this study is to bring back much needed focus on motivation dichotomy from the consumer perspective. This involved a systematic review and meta-analysis of hedonic motivation an affective construct in UTAUT2 studies. The findings from 79 UTAUT2 empirical studies revealed that only 46 studies (58%) utilised hedonic motivation while the remaining 33 studies (42%) omitted the construct. Extrinsic motivation was the major driver of non-hedonic and non-significant hedonic motivation studies with individuals using technologies for utilitarian outcomes. Unlike UTAUT2, moderators association of hedonic motivation were non-significant in determining consumer intention to use technology. The findings also revealed an important association between hedonic motivation and effort expectancy, in addition to fruitful directions for research and practice.  相似文献   

16.
The paper analyses the changes that an extended enterprise model of firms introduces into supply relations. After outlining the nature and characteristics of extended enterprises and the evolving nature of supply relations, the paper suggests a tool for supply network policy makers and a practical benchmarking tool for sectoral supply network management. It introduces the idea of value streams and flows and illustrates with empirical evidence from West Lothian, Scotland how and why supply networks are conduits of value and knowledge. The paper suggests how the value flow benchmarking tool may be used to approach decisions on the use of e-procurement and concludes with suggestions for further research.  相似文献   

17.
Business integration is an important determinant of business value and firm performance which enables a firm to respond to pressing competitive forces. Given its significant role, business integration in general has been an enduring research topic over the years. However, due to its complex nature, the ways to achieve this important organisational capability in firms are still not clearly understood. Hence, the present study is an attempt to ‘open this black box’ and examine the relevant issues through a case study of M.com, one of the largest e-commerce firms in China. The findings of this case study emphasise that the ability to coordinate organisational interdependencies and asset orchestration according to the needs of business processes is challenging but necessary in order to achieve business integration in e-commerce firms. It is found that asset orchestration in a firm is contingent on the organisational interdependencies such that different interdependence types demand different coordination methods at the very least. It also shows the significant role of IT in asset orchestration and the coordination of organisational interdependencies during business integration. With these capabilities, firms can experience growth and improve the quality of conformance to customer needs.  相似文献   

18.
This paper examines the role of group-based work as a knowledge sharing mechanism in fostering organisational learning. Relying on insights from communication research, the paper develops a set of propositions highlighting the role of communication forms in mediating the effect of group-based work on knowledge sharing. Our view on group-based work is grounded in the philosophical perspective on organisational learning as occurring through interaction. This perspective emphasises the role of communication as the foundational basis for knowledge sharing and learning. Group-based work structures communication and creates conditions for sharing knowledge among organisational members. Drawing on cultural psychology research that reveals that people from different cultures have different cognitive styles and, thus, process and interpret information differently, the paper proposes a link between cognitive styles and preferences for different communication forms. It suggests that effectiveness of knowledge sharing in group-based work depends on whether the latter supports culturally preferred communication forms.  相似文献   

19.
When we design information technology we risk building specific metaphors and models of human activities into the technology itself and into the embodied activities, work practices, organisational cultures and social identities of those who use it. This paper is motivated by the recognition that the assumptions about human activity used to guide the design of particular technology are made active, in use, by the interaction design of that technology. A fragment of shared design work is used to ground an exploration of different solutions to one of the technical problems that arise when technology is used to support similar work over distance. The argument is made that some solutions to design problems are better than others because they enable human interaction in different ways. Some solutions enhance the possibilities for human agency, others diminish it. This means that there can be a moral basis for choosing between alternative interaction design decisions that might otherwise be considered equivalent in terms of the functionality and usability of the technology.  相似文献   

20.
Lack of a close ‘Information systems (IS)–business relationship’ has been described as a potential inhibitor to improving the contribution that information systems (IS) make to business performance. Yet the value of specific attributes of an enduring relationship between IS and business remains to be demonstrated by empirically confirming their link to IS performance. Using data collected from 167 South African and Australian companies, this study examined the effect of three relational attributes, namely commitment, mutual understanding and shared vision, on the contribution of IS to business performance. The study also examines the interrelationship amongst the relational attributes. Results revealed that a strong IS–business relationship is a significant determinant of IS performance. Organisations more successful in their use of IS are characterised by strong commitment on the part of the business to IS efforts, higher levels of IS understanding of the business, and a long-term agreement, between business and IS executives, on IS priorities. Results have important implications for organisations looking to improve the contribution of IS to organisational performance.  相似文献   

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