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1.
ABSTRACT

This article seeks to provide an understanding of the issues in and possible steps of aligning the library's assessment processes to distance education service delivery. Through a review of the literature and current practices, the researcher sought to identify the need and value of aligned performance assessment processes for libraries, the primary contributing alignment factors affecting the library assessment process, and potential benefits of improved alignment of the assessment process for libraries in aligning assessment to the distance education services provided to customers. The results of the review suggest that libraries can improve the reporting and value of their assessment processes by improving the alignment of their assessment processes to distance education service delivery in 2 ways: internally through the use of consistent and innovative processes, metrics, and culture within the library and externally by embracing the alignment factors and available technologies of the library's service environment. The library must progressively elevate the alignment of the library's assessment processes from the traditional internal nonalignment of assessment to the total internally–externally integrated aligned assessment. This article concludes with a conceptual model of aligning library performance assessment to distance education service delivery for the effective reporting of library value and performance to stakeholders.  相似文献   

2.
ABSTRACT

While broad assessment projects are often used to steer library strategic planning initiatives, this article will present the benefits of qualitative interviews with distance learning constituents as a framework for developing a focused vision and targeted services. This article will describe the planning and execution of an assessment project used to build a foundation for future library resources and services to target off-campus users. The benefits of this analysis will be detailed. Based on the data, implementation strategies were devised to strengthen and further develop the distance learning unit at Florida State University Libraries.  相似文献   

3.
《图书馆管理杂志》2013,53(1-2):409-424
Abstract

Reaccreditation offers academic libraries concerned about improving library services to distance students with an important opportunity to obtain support from their academic institutions. Nova Southeastern University (NSU) Libraries provides a case study of how one library has used the reaccreditation process to increase both the administration's cooperation and funding for document delivery, online resources, bibliographic instruction, and local library resources to distance students.  相似文献   

4.
ASBTRACT

Pedagogies and technologies evolve, yet academic library learning spaces are unable to keep up with the change. Budgetary and space limitations, traditional teaching practices, and staid attitudes all contribute to tethered spaces hindering active learning. This is a documentation of the authors’ urgent need to break free from tradition while providing students and faculty interactive equipment meeting pedagogical needs in an un-tethered, flexible learning space in three library and non-library spaces at the University of Florida's George A. Smathers Libraries Education and Architecture and Fine Arts Libraries.  相似文献   

5.
ABSTRACT

Depending upon the context and how institutions employ it, the term document delivery can mean several things. In some cases, it refers to access of articles via commercial vendors or via full-text databases. Yet for others, it may be a delivery of physical items (such as library books) directly to the faculty member's department or office. For the University of Florida Smathers Libraries, document delivery is a unique service unit administered under the Interlibrary Loan operation, and it is through this element that the distance learning service component was created. The intent of this article is to present a view of a distance learning service model that interlibrary loan and other librarian practitioners may find beneficial when considering the establishment of such a service.  相似文献   

6.
FROM THE EDITOR     
Abstract

American University Library participated in the LibQUAL+ survey of library service quality sponsored by the Association of Research Libraries. Upon analyzing the results, the library's Assessment Team decided to engage in follow-up assessment in order to gain a better understanding of undergraduate perceptions of and priorities for library service. The team conducted three focus groups of randomly selected undergraduate students. This article addresses the team's methodology, implementation, and results of the focus group study. It also describes how the results of LibQUAL+, the focus groups, and other assessment activities are being incorporated into the library's short- and long-range planning and marketing activities.  相似文献   

7.
ABSTRACT

Acknowledging Arizona State University's (ASU) long-term goal of 100,000 students in online degree programs and recognizing the 8 new 100% online undergraduate programs slated to come online in 2010, ASU Libraries is planning for the continued integration and relevance of the library to online students and programs. During the summer and fall of 2009, the ASU Libraries Task Force for Online and Extended Education met to develop the elements of a Comprehensive Plan for Library Support of Online Programs. The plan includes: (1) guiding principles for library support of online and extended education; (2) a needs assessment and environmental scan; and (3) a sustainable and scalable plan for library support of the online programs. This article discusses the process of developing the comprehensive plan.  相似文献   

8.
Abstract

Librarians in the federal sector, like librarians in other medical center libraries, increasingly find it necessary to prove their worth to administrators of their facilities in order to keep their libraries open. The Federal Libraries Section of the Medical Library Association developed a survey for use by federal librarians to help them quantify the value of library reference services provided. Using this survey, these librarians gathered statistics to show the library’s effect on patient care, education, and administrative questions.  相似文献   

9.
Abstract

This article describes the current distance education environment for university libraries and the distance education library services for faculty and students. The authors surveyed selected Association of Research Libraries (ARL) members to determine current services and the changes in distance education library services since the 1996 ARL SPEC Kit Survey. The 2003 survey included the library services listing from the “Guidelines for Distance Learning Library Services: A Draft Revision,” prepared by the Distance Learning Section of the Association of College and Research Libraries, ALA.  相似文献   

10.
《The Reference Librarian》2013,54(73):323-336
Abstract

In 1995, the Duke University Libraries began an instructional program designed to reach all first-year students. Starting as a general library orientation, this program, through trial and error, has evolved into a two-session program, which incorporates many library instruction techniques, including active learning exercises, and consistently receives high marks. Based on the Duke University Libraries' experience, the authors propose strategies for developing a successful bibliographic instruction program for freshmen.  相似文献   

11.
ABSTRACT

In this case study we will examine the role of the library in Open Educational Resources through the lens of library value described in Megan Oakleaf's 2010 ACRL report. While librarians in our organization have traditionally not played a role in textbook adoptions, the campus academic goal to increase online, blended and competency-based models is a strategic direction that intersects with the library's strategic vision to increase its contribution to online learning. Further, we will describe the process of building a partnership around OER with the campus Center for Excellence in Teaching and Learning and articulate the impact of our combined services on faculty adoption of OER and student success.  相似文献   

12.
《图书馆管理杂志》2013,53(3-4):557-558
ABSTRACT

With distance education rapidly expanding at many institutions, the successful promotion of services designed for distance learning faculty, staff, and students is essential since most of the students will never visit the library building.

While many libraries have created a logo for their main web page that is also used on publications and handouts, an evaluation of distance learning sites and portals reveals that few libraries use a logo specific for distance learning. Creating a brand identity is a marketing element underutilized in promoting distance learning library services.

In the fall of 2004, it was determined that a distance learning specific logo would help to better promote services. The logo is used on all the library's distance learning sites as well as publications including brochures, bookmarks, and presentations. The goal is to create a unique “brand” to unify all of the library's distance learning materials.

This poster session focuses on the history of the design and selection of the logo. During the creation process, several images were considered as logos. The poster describes the reasons for selecting one design over others, and includes tips for the institutional approval process.

This poster demonstrates the uses of the distance learning logo to brand presentations, publications, and Web pages to successfully increase use of distance learning services, and create a name for the services.  相似文献   

13.
《Public Library Quarterly》2013,32(1-2):137-154
SUMMARY

Current research conducted by the Information Use Management and Policy Institute, Florida State University, identifies the characteristics of the successfully networked public library (SNPL) and in particular explores the impact of technology on both library advocacy and networking in the political system. This paper identifies the factors that are critical to a public library's success in advocacy, community support, government relations, and ultimately the perceived importance of the library in the community. This perspective on the SNPL is reinforced by the examination of Cuyahoga County Public Library's program to use the strategies of the SNPL.  相似文献   

14.
SUMMARY

Since 2001, librarians at Oregon State University's Valley Library have been working to build a “teaching library” supported by a clearly articulated instruction program. From the start, we believed that we needed to assess the teaching library's impact, not only to determine the success or failure of our efforts but also to demonstrate the need for intentional, proactive information literacy instruction on our campus. No single assessment tool or method proved adequate to effectively measure student learning happening both inside and outside the library. We describe our evolving, multi-pronged approach to measuring the impact of the library on student learning in the context of current assessment practices in academic libraries and higher education.  相似文献   

15.
Health library and information workers no longer find themselves restricted to presenting at purely local or national health‐related library events, a diversity evidenced by the two conferences supported by CILIP's Health Libraries Group this month, June 2019. The Health Libraries Group is an official sponsor of #EBLIP10, the 10th international Evidence Based Library and Information Practice conference, which encourages us to think about the evidence we collect and use to inform practice. The Health Libraries Group also strengthens its links with EAHIL: The European Association of Health Information and Libraries by aligning the content of this year's Virtual Issue of the Health Information and Libraries Journal with EAHIL 2019s themes of evidence‐based practice, impact & assessment, and technology uptake, available at: https://bit.ly/2 PAZw2X.  相似文献   

16.
Abstract

Using Etienne Wenger’s concept of a community of practice, UH Libraries’ Liaison Services Department developed departmental members’ emotional intelligence. The social learning structure of the community of practice mirrors the emotional intelligence learning model theorized by Daniel Goleman. This case study demonstrates how this approach can benefit a unit within an academic library. Using a community of practice approach to build a space for social learning creates an environment in which library workers are able to learn and practice the skills of emotional intelligence among their colleagues and within the context of the norms and values of the work environment.  相似文献   

17.
ABSTRACT

Through a review of the literature, the author sought to identify what assessment planning practices exist in libraries, how the assessment planning process works in libraries, and what components constitute a library assessment plan. The findings suggest that, while libraries determine and report a great many aspects of organizational performance, general assessment planning (which encompasses total organizational impact and value) is not frequently used or integrated into the library's comprehensive strategic planning process, and it does not always effectively cover the scope of the assessment activities and information needed by organizational leaders and administrators to develop effective strategic plans and decisions. This lack of integration creates disconnects between the library's ability to determine and report organizational value and the library's need to provide accountability evidence to stakeholders and use the performance measurement results effectively in executing strategic planning and decision making. Using the findings of the review, the author proposes an alternative set of assessment planning components and focus areas.  相似文献   

18.
India     
Abstract

The University of Florida (UF), Smathers Libraries has a centralized electronic reserve service, supported by Docutek's ERes software, to serve the needs of onsite and distance education courses. At the same time, the Health Science Center is experiencing explosive growth in distance education courses, particularly in pharmacy, nursing, occupational therapy, audiology, and forensic toxicology. Because the UF Health Science Center Libraries (HSCL) did not have an electronic reserve system and the library automation system did not offer a satisfactory option, the HSCL implemented ERes for their patrons in the six colleges they serve: Dentistry, Medicine, Nursing, Pharmacy, Veterinary Medicine, and Health Professions (Rehabilitation Counseling, Physical Therapy, Clinical Psychology, Communicative Disorders, Health Services Administration, and Occupational Therapy). This joint venture has given both the HSCL staff and Smathers staff the opportunity to collaborate, yielding many benefits for the Libraries, faculty, and students. The ultimate goal is for the Libraries to share the same policies and procedures and to have a seamless transaction for the faculty and students who utilize them. This article will not only address the issues that led to the implementation of ERes and “how we did it,” but will also discuss the positive changes of such a project.  相似文献   

19.
《The Reference Librarian》2013,54(69-70):193-203
Summary

This article examines the role a university library plays in planning the student support services that are so crucial to a successful distance learning program. The content of the paper is based on the experience the author acquired as a member of Texas Tech University's Distance Learning Council. The Council's efforts to plan, prioritize, and develop a distance learning program that will include strong support from the Library are emphasized. The work of the Distance Learning Council and its committees is discussed when it relates to the TTU Library's contribution to the program.  相似文献   

20.
《图书馆管理杂志》2013,53(1-2):279-300
Abstract

With the proliferation of distance education programs, it is essential to consider methods to reach faculty who are often at a distance themselves. This paper discusses how the Libraries and School for Professional Studies Distance Learning department at Regis University collaborated to develop an online workshop in WebCT designed to raise faculty awareness of library resources and services and to train them to integrate library activities into the courses they teach.  相似文献   

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