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1.
The purpose of this study was to determine the frequency and types of evaluation research methods used in communication training programs. A random sample of internal or in‐house human resource (HR) trainers were surveyed and asked to respond to a series of questions concerning evaluation practices used in planning, implementing, and assessing communication training programs. The findings suggest that: (1) HR trainers, for the most part, do not conduct needs analyses while planning communication training programs; (2) the majority of HR trainers collect data on trainees’ attitudes toward communication training programs; (3) the majority of HR trainers do not measure changes in cognitive, affective and psychomotor behaviors or job performance that may occur as a result of participation in communication training programs; (4) experimental and quasi‐experimental designs are used by only a very small percentage of HR trainers; and (5) cost benefit analyses are seldom used to assess the economic effects of communication training programs. The findings of this study suggest that although communication training programs have significantly increased in the past decade, the use of systematic and controlled evaluation research is presently not being undertaken to plan, implement, and assess communication training programs. 相似文献
2.
Kathleen M. Long Shirley D. Fortney Danette Ifert Johnson 《Communication Research Reports》2013,30(4):349-356
This research reports a study designed to assess the reliability and validity of an instrument measuring observers' reports of compulsive communication. The development of an observer report of compulsive communication is important for three reasons: to assess possible differences between self‐perceived and observer reports of the construct, to gain insight into the positive and negative reactions of others to talkaholics and to provide a method for giving feedback to talkaholics regarding their communication behavior. The observer measure, the TS — Observer Report, was found to be a reliable instrument. Correlations between the TS ‐ Observer Report and Talkaholic Scale (TS) and communication apprehension scores were significant; however, the correlation between the TS‐ Observer Report and Willingness to Communicate (WTC) was not significant. 相似文献
3.
David Buller 《Journal of Applied Communication Research》2002,30(4):411-417
In this special forum, communication researchers relate their experiences and perspectives on funded research. Their thoughts highlight that (a) communication studies are coming of age in funded research; (b) funded research requires institutional investment and professional recognition; (c) the processes and skill needed to successfully seek and manage funded research can be learned; (d) it is important to recognize the similarities and differences among funding organizations; and (e) funded research can produce intellectual and organizational creativity within the field. The special forum is intended to stimulate thinking about the contribution of funded research to the knowledge base, research careers, academic reputation, and social responsibility of the communication field. 相似文献
4.
David Buller 《Journal of Applied Communication Research》2013,41(4):411-417
In this special forum, communication researchers relate their experiences and perspectives on funded research. Their thoughts highlight that (a) communication studies are coming of age in funded research; (b) funded research requires institutional investment and professional recognition; (c) the processes and skill needed to successfully seek and manage funded research can be learned; (d) it is important to recognize the similarities and differences among funding organizations; and (e) funded research can produce intellectual and organizational creativity within the field. The special forum is intended to stimulate thinking about the contribution of funded research to the knowledge base, research careers, academic reputation, and social responsibility of the communication field. 相似文献
5.
《Library & information science research》2021,43(4):101119
The aims and motivation for training and continuing professional development (CPD) for librarians are many and varied, depending on the organizational context and the needs of participants. How to evidence the transfer of learning from CPD activities to the workplace has long troubled academics in the management field but has not been a topic of focus in the librarianship discipline. The results of a study testing a new approach to the assessment of CPD outcomes for individual librarians, their workplaces, and their patrons are presented. Adapting Guskey's (2000) framework for assessing teacher CPD, two questionnaires were designed to assess the short-term and long-term outcomes of CPD. The analysis indicates that the approach was effective in identifying how participation in CPD inspires change first in individual professional practice and then organizational learning, resulting in service innovations for the benefit of the whole community. The process is conceptualized through Vygotsky Space. 相似文献
6.
《Journal of Web Librarianship》2013,7(4):51-65
ABSTRACT Many programs for mentoring of librarians exist within organizations, for specific areas of librarianship, or for particular groups of librarians. These programs generally depend on face-to-face contact and some organizational commonalities or similarity in positions. With the advent of online communication, could a more general program matching up new librarians and ALA members with experienced librarians for online mentoring be feasible? ALA's New Members' Round-table Mentoring Committee coordinated a new project to find out. This article outlines the planning process and the mechanics of the program through two iterations. Feedback received from participants was mixed but provided valuable insight into what could make a wholly online mentoring program work. 相似文献
7.
Brent D. Ruben 《Journal of Applied Communication Research》2013,41(4):294-304
The 2004 recipient of NCA's Gerald M. Phillips Award for Distinguish Applied Scholarship, Brent Ruben's professional record spans more than three decades and has focused in four major areas: organizational development, communication/information systems, medical/health communication, and intercultural communication. His publication record and professional presentations are extensive. His work with the Center for Organizational Development and Leadership at Rutgers is especially noteworthy and serves as an example of his best applied work. The reviewers were especially impressed with his most recent book, entitled Pursuing Excellence in Higher Education. His use of Baldrige-based criteria by which to measure excellence is a fine example of applying well-tested standards to the field of higher education. His work represents some of the best in the field of applied communication. 相似文献
8.
Denise Haunani Solomon Mary Lynn Mille Williams 《Journal of Applied Communication Research》2013,41(3):196-216
Social‐sexual communication at work may contribute to either the initiation of an organizational romance or sexual harassment. We examined forces that influence perceptions of sexual messages as harassing rather than flirtatious. We presented 94 working adults with questionnaires soliciting workplace attitudes and experiences. Then, participants reviewed newsletters describing male and female coworkers in a fictitious organization. Finally, participants evaluated the degree of sexual harassment evident in six hypothetical interactions wherein one of the employees introduced in the newsletter makes a suggestive remark to his or her coworker. Newsletters and questionnaires manipulated the explicitness of messages, the initiator's status as supervisor versus subordinate, the attractiveness of the message initiator and target, and the initiator's sex. Message explicitness accounted for 88% of the variance in perceptions of harassment. A five‐way interaction among message and situational cues suggested that perceptions of sexual harassment are also influenced by contextual information. Females rated highly explicit messages as more harassing than did males, and individuals who were more accepting of socializing or dating between coworkers rated scenarios as less harassing. Exposure to socializing at work had a curvilinear association with perceptions of harassment such that low to moderate exposure corresponded with perceptions of greater harassment and moderate to high exposure was associated with lower ratings of sexual harassment. The discussion highlights applications for sexual harassment training programs within organizations. 相似文献
9.
A relatively recent addition to the organizational communication literature is the Management Communication Style (MCS) measure developed by Richmond and McCroskey (1979). Although the reliability of this measure has been reported, estimates of validity are noticeably missing. The present study assesses the validity of the MCS instrument by examining the relationship between employees perceptions of supervisors on the MCS and pertinent communication behaviors. Results support positive relationships between MCS and listening, understanding, and quality of communication. Findings provide preliminary evidence supporting the validity of the MCS instrument. Implications for future research are discussed. 相似文献
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11.
《Communication monographs》2012,79(2):161-183
Studies of organizational members' assimilation information seeking have focused on traditional channels for uncertainty reduction (e.g., face‐to‐face communication and traditional technologies like employee handbooks) and on the experiences of newcomers. This investigation extends organizational assimilation research by examining a variety of socialization experiences (not just those of newcomers) and by considering Advanced Communication and Information Technologies (ACITs) as an additional channel for obtaining assimilation‐related information. Data from 405 employees of four organizations were utilized to explore the relationship between three channels for information seeking (face‐to‐face communication, traditional media, and ACIT) and perceived socialization effectiveness. Predictors of employee selection and use of ACITs also were examined, including perceptions of media richness and social presence, and user responses to their experiences using ACITs for assimilation. Results indicate that face‐to‐face communication is the most important predictor of assimilation effectiveness, followed by ACIT use. Least important are traditional technologies. Media characteristics, as elucidated in two prominent theories of organizational communication technology use, predicted individuals' selection and use of ACITs. Finally, a typology of members' behavioral responses to feedback regarding their ACIT use was derived, which revealed that users respond by continuing current practices, supplementing the channel, discontinuing use, expanding use, learning new uses, or by implementing a variety of these strategies. 相似文献
12.
Elizabeth A. Babin Kellie E. Palazzolo Kendra Dyanne Rivera 《Journal of Applied Communication Research》2013,41(2):147-166
Intimate partner violence affects millions of lives annually. Domestic violence advocates work to alleviate this problem; yet the nature of the work leaves them vulnerable to negative outcomes such as burnout. This study examined the relationships between communication anxiety, communication competence, perceived social support, and feelings of burnout among domestic violence advocates. Results from a survey of 69 individuals recruited from a US domestic violence agency show the combination of communication anxiety, communication competence, perceived emotional support, and perceived informational support accounted for approximately 13% of the variance in advocates' emotional exhaustion and 21% of the variance in advocates' experiences of reduced personal accomplishment. Responses also differ with the advocate's position in the agency. The following recommendations are offered: develop scenario-based communication skills training programs to reduce communication anxiety and increase communication competence, hold regular debriefing meetings to help advocates process their experiences and to receive peer support, and develop formalized mentoring programs that can provide social support for new workers. 相似文献
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This investigation explores the influence of perceptions of socialization tactics' use and communication relationships on employees at the initiation of and 4 months into an organizational restructuring. Results of this longitudinal investigation reveal that employees (N = 72) report considerable changes in perceptions of organizational socialization/resocialization efforts. Results also indicate that both perceptions of socialization tactics' use and communication relationships contribute to decreased role ambiguity and role conflict and increased commitment at the initiation of the restructuring and four months later. However, the influence of these factors on the dependent variables changes over time. These findings are discussed in relation to recent research on organizational entry and change, and suggestions are made for future research. 相似文献
15.
《Communication monographs》2012,79(2):226-244
Two hundred ninety‐nine subjects completed the Revised Family Communication Patterns instrument (Ritchie & Fitzpatrick, ) and the Interpersonal Competence Questionnaire (ICQ; Buhrmester, Furman, Wittenberg, & Reis, ). Results indicate that both family communication patterns and sex of subject influence the ability to enact certain communication skills in both same‐sex friendships and romantic partnerships. Those growing up in a strong conversation‐oriented family are more likely to report the ability to enact a greater number of interpersonal skills in both types of relationships. Women were more likely to report the ability to self‐disclose in a same‐sex friendship; however, a family communication environment that stresses a lower conversation orientation (consensual) diminishes the likelihood of acquiring that skill for women. Women were also more likely to report being able to offer emotional support in both same‐sex friendships and romantic partnerships. Men were more likely to report being able to assert themselves negatively in a same‐sex friendship, and to self‐disclose and manage conflict in a romantic partnership. Additionally, this study found that men and women employ different communication skills depending on the sex of their relational partner. Implications and future research directions are discussed. 相似文献
16.
ABSTRACT Here, we consider how graduate education in communication fares when it comes to engaging conceptual and theoretical legacies of racial apartheid and modern European and American imperialism. Treating syllabi as a discourse which powerfully represents the field to future scholars, and graduate classrooms as sites of power, we assess foundational theoretical pedagogy through an examination of syllabi from required doctoral seminars across sixteen highly ranked communication, media studies, and mass communication programs in the US. Finding an ongoing disavowal of critical theories of race and imperialism, but hopeful exceptions, we offer recommendations as part of ongoing projects to decolonize university curriculum. 相似文献
17.
Joe Ayres Noelle Colby‐Rotell Paul Mark Wadleigh Tim Hopf 《Communication Research Reports》2013,30(1):86-93
The purpose of these studies was to develop an instrument to measure patients' perceived communication apprehension in patient/physician interactions. In the first stydy, a five item Patients' Report of Communication Apprehension with Physicians (PRCAP) was developed. The scale appears to be a reliable, unidimensional scale which shows a moderate positive correlation with the Personal Report of Communication Apprehension (PRCA), a moderate negative correlation with willingness to communicate (WTC), and a moderate negative correlation with self‐perceived communication competence (SPCC). In the second study, designed to assess the predictive validity of the PRCAP, those who scored one standard deviation above the mean on the PRCAP reported being less satisfied with their interactions with physicians than those who scored one standard deviation below the mean on the PRCAP. It appears the PRCAP is a reliable and valid instrument that can be employed to pursue issues involving the role of CA in patient/physician interactions. 相似文献
18.
《Communication monographs》2012,79(3):255-277
Tension-centered analyses are increasingly popular in organizational communication studies. Hence, how tensions emerge and are dealt with by organizational members in their work activities are key issues of debate in our field. The purpose of this article is to develop a ventriloqual approach for investigating how organizational tensions (whether expressed in the form of contradictions, dilemmas, paradoxes, or situational ironies) are communicatively constituted through the mobilization of figures that contradict or clash with each other. To demonstrate the theoretical and empirical value of this approach, we use it to analyze two fieldwork cases from a seven-year ethnographic study of Médecins sans Frontières, and thus show how tensions shape organizational members' realities by being felt and sensed in interactions. 相似文献
19.
John R. Johnson Michael J. Bernhagen Vernon Miller Mike Allen 《Journal of Applied Communication Research》2013,41(3):139-164
Reductions in work force (downsizing, delayering, resizing, outplacement, layoffs, demassing) are used by organizations to achieve desired economic goals and ensure survival. However, these reductions often negatively affect the work behaviors and attitudes of continuing employees and thus, may detract from the success of the reduction in work force. The purpose of this study was to increase our understanding of the effects of multiple workforce reductions on survivors by extending Brockner's (1988) model and outlining the role of communication in the process so that researchers and practitioners can better predict and control for the effects of workforce reductions. In pursuit of this goal, a causal model of effects on survivors was developed and then tested with data collected in a large, midwestern insurance company that implemented two workforce reductions. The hypothesized model was inconsistent with the data and subsequently was rejected. A revised model was then tested and found to fit at three time periods. The revised model demonstrates survivor reactions to reductions are complex and change over time and in response to multiple reductions. The main conclusion was that managers can influence survivor information deprivation, career future uncertainty, work satisfaction, and propensity for turnover by paying attention to, and if possible controlling, organizational identification, financial rewards, work team communication support, and manager communication support. The results also suggest that survivor reactions to prior organizational interventions may influence the success of current interventions. 相似文献
20.
This research examines the relationships between communication competence, communication anxiety, and five subdimensions of counseling self-efficacy. The sample consists of volunteers trained at two rape crisis centers (n = 63) over a one-year period. As hypothesized, communication anxiety was negatively related and communication competence positively related to the subdimensions of counseling self-efficacy. Results suggest that training programs need to be aware of how personality characteristics may affect a volunteer's ability to become an efficacious counselor. Implications for how rape crisis centers can integrate these communication issues into their training programs and improve the self-efficacy of their advocates are discussed. 相似文献