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1.
This research examines how Malaysian managers and employees interpret and embody leader–member relationships differentiation. To analyze this question, we conducted a thematic analysis of top management, middle management and supporting dialogue group discussions. Results showed that leader–member relationships differentiation is a symbol that is essential for the creation and sustenance of leader’s conceptual skills, communication openness, respect, trust, and age differentiation. These findings validate our proposition of leader–member relationships differentiation in Malaysian workplace and empirical support for the central roles of communication exchange processes in workgroups.  相似文献   

2.
This paper attempts to investigate the Western proposition on the communication preferences of male and female employees in a Malaysian organization. Based on the literature, Western scholars suggest that male employees prefer working communication with their superior that will allow them to accomplish their jobs. On the other hand, female employees prefer relationship communication with their superior in order to maintain and develop their relationship with their superior. Our findings show the combinations of working and relationship communication emerging from Malaysian male and female respondents. The consequences of these findings are discussed and elaborated.  相似文献   

3.
ABSTRACT

Lack of proficiency in Japanese language is a hindrance for successful intercultural communication between Malaysian Japanese speaking employees (MJSE) and Japanese employers (JE) in Japanese companies (JC) in Malaysia. Therefore, this quantitative study using Japanese Language Questionnaire (JLQ) investigated Japanese language use in intercultural context among MJSE to identify Japanese language challenges faced by them in JC. The findings indicate major challenges in listening and speaking compared to reading and writing. This indicate lack of language preparedness of Malaysian Japanese language learners before embarking for employment into JC in Malaysia. The study recommends evaluation of the Japanese language curriculum to ensure MJSE’s readiness to embark into employment at JC.  相似文献   

4.
ABSTRACT

Employees who fail to balance work and life responsibilities are likely to experience job burnout and, ultimately, withdraw their engagement and voice in the workplace. The current study explored the relationships between employee burnout, work-family balance, and organizational dissent. More importantly, these relationships were tested in an under-researched and culturally unique context, Russia. Data collected from 232 full-time employees in the Perm region were analysed using multiple regression analysis. Analysis revealed that employee burnout is negatively related to articulated dissent and positively related to latent dissent. Furthermore, employees who receive managerial support for prioritizing family issues are less likely to experience job burnout. The influences of national culture and macroeconomic factors on the tested relationships are further discussed  相似文献   

5.
Rapid globalization of business processes stimulates many companies to dispatch their employees – business expatriates – on overseas assignments. Russia differs markedly from many other cultures in terms of specific communication norms and rules. Understanding such differences in organizational life is crucial for the success of business expatriates working there. This study employs in-depth interviews with eight Danish business expatriates who worked in Russia and examines the differences between the Danes and the Russians in terms of communication characteristics related to Hofstede’s cultural dimension power distance. This work enhances scholars’ empirical knowledge of power distance, which has rarely been investigated qualitatively.  相似文献   

6.
This study assesses the relationship between communication apprehension (CA) and factors of perceived communication situational frequency and communication situational importance. The results reveal a trend demonstrating that the more often a person encounters and the more important a person feels about the particular communication, then the less CA the person experiences. Both American and Indian participants exhibited this trend, demonstrating a connection between culture and CA.  相似文献   

7.
Email is key in workplace communication. This study examines structure of request emails and display of politeness by Malaysian superiors when writing to subordinates. Authoritative and solidarity-oriented structures with corresponding linguistic strategies were found to reflect different leadership styles, autocratic and democratic. Language and communicative style were influenced by situational context of a request. When face threat and imposition were low, superiors were authoritative and when face threat and imposition were high, they were egalitarian. Email functioned as an equalising medium that enabled superiors to be democratic as well as a channel for power enactment that reinforced hierarchical structures.  相似文献   

8.
Workplace bullying is often a traumatic communication experience. Using face-negotiation theory, this study compared strategic coping behaviors of employees from individualistic and collectivistic cultures. Findings from surveys of U.S. Americans and Singaporeans (N = 648) revealed that face concerns predict use of coping strategies modestly. In both cultures, self-face positively relates to neglect and acquiescence, and other-face negatively associates with retribution. Further, culture does not moderate relationships between face concerns and enactment of strategic coping behaviors, suggesting that people in both cultures cope with bullying in a similar manner.  相似文献   

9.
The literature argues that in global business communication the concept of “national culture(s)” is becoming obsolete because globalization leads to cultural convergence. This article argues that “national cultures” are not obsolete in global organizations. Two focus group interviews were conducted in a global corporation using folk perceptions as a framework. Employees were asked to discuss their work practices and agreed that uniform standards could not be used across cultures. The article concludes that, despite globalization, we do not see evidence of cultural assimilation in global employees’ work practices, but rather that stereotypes of national cultures are used to provide orientation.  相似文献   

10.
This study looked into possible relationships between workplace organizational communication tactics, workers’ feelings of trust, and workers’ perceptions of procedural justice. Raw data was collected by questionnaires, and structural equation modeling (SEM) was used to reveal the relationships. The subjects in the study were Japanese (N = 417) and American (N = 591) workers, surveyed in a period running up to late May 2004. For both the Japanese and the Americans, perceived procedural justice was influenced positively by rational communication tactics, and negatively by hard communication tactics; and soft communication tactics did not relate to perceived procedural justice. In the case of Japanese workers, it was found that, after controlling for perceived procedural justice, soft, rational, and hard communication tactics affected trust in different ways: positively, positively, and negatively, respectively. Therefore, perceived procedural justice had a partially mediating effect on the relationships between rational and hard communication tactics and trust. In contrast, for the Americans, there were no direct relationships between communication tactics and trust; rather, there were indirect effects from rational and hard communication tactics, via perceived procedural justice as a full mediator. The influence of three communication tactics on trust was much stronger for Japanese workers than their American counterparts. On the other hand, the influence of hard and rational communication tactics on perceived procedural justice and that of perceived procedural justice on trust were much stronger for American workers than their Japanese counterparts. Based on the results, some academic and practical implications are presented.  相似文献   

11.
The present study aims to retest the relationship between sensation seeking, attitude towards other cultures (ATOC), and intercultural communication competence (ICC) introduced by the Western researchers. It was proposed that sensation seeking and ATOC have a direct impact on ICC, and ATOC mediates the relationship between sensation seeking and ICC in the Malaysian context. Survey technique was considered and structural equation modeling was performed in the study. The participants (N = 336) included international students of a Malaysian public university and were randomly selected for data collection. Findings revealed that sensation seeking is a predictor of ATOC and ICC. In addition, ATOC appeared as the mediating variable. The results reconfirmed the findings of Western studies and validated the culture-general nature of variables in the Malaysian context. Ministry of Higher Education (MoHE) Malaysia can predict the accomplishment of their existing plans and further develop a policy for making Malaysia a hub of international students by considering the findings of this study.  相似文献   

12.
Abstract

This note is an attempt to trace the change and continuity of leftist political policies, and to analyse why the Left generally, especially the Malay Left, has not been successful in Malaysian politics. It questions why the Malaysian Left was stafter the Second World War but slowly dissipated until it is almost crippled now. Other than examining the formation and the roles of the Malaysian Left and their struggles for independence, this note also sorts out the factors of the unsuccessful struggles to get wide Malay support for the Malay-dominated Malay Nationalist Party of Malaya (PKMM) and the Chinese-dominated Communist Party of Malaya (CPM).  相似文献   

13.
There has been a growing trend recently to examine individual-level values in order to better understand attitudes and behaviors of employees in the workplace. This paper continues this trend by examining the relationship between individual-level values, using Schwartz's basic human values theory, and six workplace commitment forms (organizational, occupational, group, work, job, union). It also examines whether individual values relate to commitment forms when controlling for demographic variables and justice perceptions. The sample includes 424 employees of one of the major banks in Israel. The findings show strong relationships between age and justice and commitment forms. However, they also show that individual values relate to commitment forms above and beyond the effect of the demographic and justice variables. In particular, the results show consistent positive relationships between benevolence and achievement, on the one hand, and most of the commitment forms on the other. The findings are discussed in terms of their implications for future research on the relationships between individual values and commitment in the workplace.  相似文献   

14.
Little research has been conducted that explores connections between the fields of intercultural communication and English-language instruction. To address this gap, we report on an intercultural communication course delivered as an integral part of a short-term professional development immersion program for English-language teachers from South Korea. Study results indicate that intercultural communication training served to enhance participants’ pragmatics awareness along with sensitivity regarding sociocultural influences on communication that they experienced in situ. After the four-week course, most of the participants expressed desire and readiness to integrate intercultural communication into their teaching in South Korea. Intercultural communication training promises to complement pragmatics instruction aiming at improving English-language learning and teaching.  相似文献   

15.
ABSTRACT

This essay explores what it means to theorize Han racism in Malaysian contexts, where ethnic Chinese constitute a minority. Given the history of Malay political dominance and recent intensification of Malay-Muslim ethno-nationalism as part of a backlash against the historic change of government in 2018, theorizing Han racism might seem like a move to downplay these factors and minimize the various forms of racialized violence directed at Chinese identified bodies. To the contrary, I show that doing so involves tracking the transnational process of racial production, which requires understanding how racist and capitalist modes of hierarchy operate in tandem, and how racial discourses are used by the state to manage domestic political exigencies and global economic forces to facilitate ongoing capitalist accumulation. I then turn to consider the arena of world Anglophone literature, which has emerged as a transnational site for narrating Chinese Malaysian experiences, by considering an exemplary text, a 2012 novel by Tan Twan Eng, The Garden of Evening Mists. In examining the material and ideological conditions of the global literary marketplace in shaping the novel, I consider how the cosmopolitan nature of global Anglophone literary production can obscure the racial underpinnings of its cultural productions as in the case of Tan’s novel.  相似文献   

16.
Nonverbal communication (NVC) plays a key role in face-to-face interactions. This article explores how nonverbal communication affects interpreter-mediated interactions between Chinese immigrants living in Catalonia and local public service providers. It presents data obtained from a qualitative study based on in-depth interviews with public service interpreters and intercultural mediators, and analyses their experience in coping with nonverbal cues that are the potential source of misunderstanding. Special attention is to the examples of the Chinese smile and absence of eye contact. The conclusions discuss the implications that nonverbal communication may have in defining the role and functions of public service interpreters.  相似文献   

17.
Sara Selwood 《Cultural Trends》2019,28(2-3):177-197
ABSTRACT

In March 2019, Arts Council England (ACE), an official statistics producer, started collecting a new set of data from its National Portfolio Organisations intended to reveal whether those organizations’ intentions correlate with the perceptions of their peers and audiences. In a world dominated by quantitative data, the Impact and Insight Toolkit addresses a perceived lacuna and marks a substantial investment in qualitative metrics. ACE also expects it to address a number of other concerns – help organizations self-evaluate, measure their short-term outcomes and advocate more effectively. Indeed, it envisages that an aggregation of the data collected will support the case for sustained public support of the sector. The Toolkit’s launch comes at a time when changes to the UK’s official statistics are encouraged, and policymakers are looking elsewhere to inform their thinking. The campaigning aspect of ACE’s aspirations suggests a model of data collection and analysis distinct from that of official statistics production, valued for its impartiality. This article considers what might happen if the Toolkit, which relates to ACE’s role as a development agency, encourages data to be collected and analysed in order to deliver specific outcomes. It reflects on three visions of cultural sector data from the past 50 years: Toffler’s The Art of Measuring the Arts, DCMS’s Taking Part and ACE’s Impact and Insight Toolkit. These suggest a trajectory of cultural sector data determined by increasing importance being attached to institutional interests, and implies that the future of cultural sector data in England may be determined by how ACE addresses its potentially conflicting interests as an official data provider and development agency. Greater investment in the former would more accurately reveal the arts’ contribution to economic and social development; greater investment in the latter would encourage the teleological development of cultural sector data designed for sectorial advocacy.  相似文献   

18.
The aim of this study was to investigate how co-worker relations are associated with psychological well-being and job satisfaction among immigrants and host nationals working at the same workplace. Among immigrants, we examined co-worker relations with co-culturals, host nationals, and foreign immigrants, whereas among host nationals, we focused on co-worker relations with co-nationals (i.e. co-culturals) and immigrants. The study was conducted as a survey, of which the response rate was 45%. The participants consisted of immigrant (n = 164) and host national employees (n = 186) in a transport company (in Finland), the majority (90%) of whom were men. Co-worker relations were measured with a composite score, tapping broadly positively experienced relations and their frequency as well as the desire to interact with a defined group of co-workers. The results showed that all kinds of co-worker relations were positively associated with psychological well-being and job satisfaction. However, the co-worker relations between host nationals and immigrants were more strongly associated with job satisfaction than relations between these and other co-workers. Thus, attention should be paid to fostering the development of positive intercultural co-worker relations, as this may positively impact immigrant as well as host national employee well-being; job satisfaction in particular.  相似文献   

19.
The role of communication content in an ethnically diverse organization   总被引：1，自引：1，他引：0  
A research on the content of communication at work, job attitudes and unequal treatment was conducted in an ethnically diverse organization in the Netherlands comprising 504 ethnic majority and 113 ethnic minority employees. Ethnic minority employees experienced less person-related communication at work and perceived higher levels of unequal treatment of minorities than ethnic majority employees. However, compared to their ethnic majority colleagues, ethnic minority employees reported higher levels of work-related communication and more positive attitudes towards their job. Regression analyses revealed significant relations between communication content and employees’ job attitudes, with positive relations between both role-related and person-related communication and job satisfaction and positive relations between both organization-related and role-related communication and organizational identification.  相似文献   

20.
The purpose of this study was twofold. The first purpose was to compare American and South Korean engineering students’ motives (i.e., relational, functional, excuse-making, participatory, and sycophantic) for communicating with their instructors and their student–instructor communication satisfaction. The second purpose was to examine the extent to which both American and South Korean engineering students’ motives for communicating with their instructors are related to their student–instructor communication satisfaction. Undergraduate students (N = 168) recruited from public universities in the United States and South Korea participated in this study. The results of a multivariate analysis of variance (MANOVA), an independent sample t-tests, a series of zero-order Pearson correlational analyses, and Fisher z-tests revealed significant cultural differences and that the relationship between students’ communication motives and their student–instructor communication satisfaction largely are consistent between the two cultures.  相似文献   

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