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1.
Joan Petit 《资料收集管理》2013,38(4):253-258
Libraries are offering more services through social media Web sites like Twitter and Facebook, and this presence online is encouraging more conversation between libraries and patrons, including collection development requests. A review of popular Twitter and Facebook library profiles reveals the most successful accounts to be those where the library actively engages its users online. Through these media, libraries can have direct, immediate conversations with patrons that result in patron-initiated material requests. 相似文献
2.
《Journal of Web Librarianship》2013,7(2):94-108
Google Scholar is a free service that provides a simple way to broadly search for scholarly works and to connect patrons with the resources libraries provide. The researchers in this study analyzed Google Scholar usage data from 2006 for three library tools at San Francisco State University: SFX link resolver, Web Access Management proxy server, and ILLiad interlibrary loan server. Overall, the data suggested that Google Scholar had become a very useful resource in the library and was a significant addition to the library's collection of research databases. SFX data revealed requests from Google Scholar grew ten-fold from 2006 to 2011, and that Google Scholar became the top-ranked SFX source for requests in 2011. Library patrons favored Google Scholar over San Francisco State University's federated search tool, MetaLib, and it has become an important source for interlibrary loan requests. Analysis of San Francisco State University usage data will assist other libraries in their decisions about the implementation of Google Scholar. 相似文献
3.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):119-128
ABSTRACT Interlibrary Loan (ILL) is intended to supplement a library's collection, but often patrons submit requests for items already owned. An analysis of a large academic library's ILL requests shows that in most cases the cataloging of bibliographic records is correct, but patrons need instruction in bibliographic searches and ILL policies and procedures. An unexpected result of the study was a realization that patrons are confused by the way items are shelved in the various branches. 相似文献
4.
Jessica C. Garner Jessica R. Williams 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4-5):119-137
Interlibrary Loan departments (ILLs) repeatedly receive requests for materials already owned by the home library. All libraries have the goal of providing the resources that patrons want and need in an easily searchable manner, but by submitting these requests, patrons unwittingly slow the process of the service by adding an unnecessary middleman into their search process. Interlibrary loan is a great tool for sampling how patrons are using (and mis-using) resources and diagnosing where breakdowns in communication between the library and the patrons regarding searches are taking place. The ILL at Georgia Southern University conducted a qualitative research study with IRB approval to explore this concern. From this research, we will describe how data suggest a more streamlined approach to redirecting searches originating in the library for outside sources to assets already physically (or electronically) stored in the library. We will discuss our research process and how we partnered with other departments in the library. Our findings have been useful to our Discovery Services managers and our instruction faculty. 相似文献
5.
Abstract Beginning in July 2002, the Health Sciences Library at the University of North Carolina at Chapel Hill underwent an 11 million dollar renovation. During three phases of the renovation, parts of the collection were inaccessible to patrons. In order to continue to make the library's collection available, library staff created a paging system. Patrons submitted requests for needed library materials using paper and electronic forms and library staff retrieved the requested items. The paging service was modified three times based on prior experience. Patrons were generally satisfied with the service. The renovation ended in December 2004. 相似文献
6.
Jamie Seeholzer 《College & Undergraduate Libraries》2013,20(2):215-223
Library patrons have many requests for library services and resources. With limited budgets and library staff who are already stretched thin, how can academic libraries ever hope to understand and meet the growing variety of patron needs and desires? This article will outline a successful strategy of utilizing students to pitch, pilot, and implement academic library services as well as gather feedback from fellow students about their expectations for the academic library. 相似文献
7.
《Journal Of Access Services》2013,10(2):23-38
ABSTRACT In June of 2001, the University of California Libraries initiated a pilot project that enabled library patrons to direct request items held in the University of California Special Collection Units. The pilot ended the need for patrons to initiate most requests for unique items in person through the Special Collections department and allowed patrons to self-determine the need for a unique item when searching the shared UC-wide catalog, Melvyl®. The following article discusses the process used to handle the requests, includes perspectives from the two units overseeing the requests, evaluates the overall success of the pilot and offers considerations for implementing a similar service elsewhere. 相似文献
8.
《Public Library Quarterly》2013,32(3):65-75
Reference and information requests received b the Children's Services Department of The Urbana (l~inois! Free Library were analyzed according to the types of ques- tions asked and the distribution of adult and childiyoung adult patrons making the requests. It was found that a sub- stantial pro ortion of the re uests were made by adult pa- trons, and tiat adult and chiljren tend to ask different kinds of questions. Children tended to ask for assistance of an es- sentially mechanical nature, such as help in locating items and assistance with audiovisual materials. Adults tended to ask complex reader's advisory questions, reference questions, and questions concerning library policies and programs. It is sug- gested that children's departments need to make greater ef- forts to deliberately serve their adult patrons, that the analy- sis of reference and informational questions can lead to better collection development decisions, and that thorough commu- nity analysis may be essential to the effective functioning of a children's department. 相似文献
9.
《资料收集管理》2013,38(2):75-92
The purpose of this study is to assess the use of document delivery services provided for primary clientele of the Veterinary Medical Library at Auburn University. This study describes and quantifies external library use patterns of the College of Veterinary Medicine faculty, staff and students, for a twelve-month period, though an analysis of the library's courier and interlibrary loan services. Three hypotheses are tested: (1) the majority of courier and interlibrary loan requests are for serials; (2) most serial requests are for nonveterinary journals; and (3) the demand for interlibrary loan and courier services follows a non-random pattern of distribution, i.e., the numbers of requests per month are unequal. The first two hypotheses are confirmed. Of the 2,376 requests for library materials external to VML, 2,197 (92%) are for serials; of the serials requests 1,608 (73%) are for nonveterinary journals. The third hypothesis is also confirmed. The chi square predicates a nonrandom distribution of requests by month. This study defines the nature of veterinary research as interdisciplinary. Findings identify collection weaknesses and requirements for new acquisitions. 相似文献
10.
《Library Acquisitions: Practice & Theory #》1995,19(1):97-106
Libraries exist because of the benefits they make possible to patrons and others, which benefits derive essentially from libraries' collections. A library collection should be seen as an investment. Benefits are returned on that investment and may justify the investment. Benefits remain potential benefits until use of materials in the collections results in actual benefits. Because of the role of benefits in justifying the investment, and the role of collections in providing benefits, this paper contends that collection development is the critical function in a library. Support is developed for this contention, which contributes to a theory of collection development, by focusing deserved attention on collection development, on library collections, on the related issues of benefits and return on investment, and on the question, Why do libraries exist? Finally, the discussion attempts to convince senior library managers and others of the obligation to ask if the benefits deriving from a library collection justify the dollars invested in that collection. 相似文献
11.
In 1962, an analysis of interlibrary loan requests for serials filled by NLM in 1959 was published. In the twenty-five years following 1959, important changes occurred in the biomedical library community, which had a significant impact on interlibrary loan activities, including the development of MEDLARS and online searching, the Regional Medical Library (RML) network, and union listing for serials. To describe NLM's current interlibrary loan request traffic for serials and to identify any significant changes in traffic between 1959 and 1984, a comparative analysis of 1984 serial loan requests was performed, primarily by manipulation of automated request records. The changes in request traffic strongly suggest that the efforts to strengthen regional document delivery through the RML program have been successful and that NLM's collection is now used primarily as a last resort. 相似文献
12.
A Bleeker I A Tjiam A C Volkers J Smith-Bogers 《Bulletin of the Medical Library Association》1990,78(4):345-352
The analysis of 60,779 external interlibrary loan requests for copies of periodical articles from the collection of Erasmus University Medical Library in 1988 is described. The study was used for planning the length of backruns to be retained due to space limitations that forced the disposal of older volumes. More than 50% of requests were for the most recent two-year period, and 90% of requests could be filled with a twenty-year run of periodicals. In 1989, 4,157 internal requests were received for periodicals not owned; these were analyzed to determine those most commonly requested. Prior to subscribing, new titles were reviewed as to price, bibliometric indicators, number of requests, length of backfile, and the number of requesting departments. The Library Advisory Board decides on cancellation or purchase of periodicals; the elements considered are described. 相似文献
13.
Flipped Interlibrary Loan (F.I.L.L.): Putting Interlibrary Loan in the Driver's Seat of Acquisitions
Daniel L. Huang 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3-5):61-74
Interlibrary loan (ILL) is an important service point in the academic library, a channel through which patrons can ask for specific books and expect that those books will be made available to them. Examining the methods in which libraries handle those requests may reveal new workflows wherein ILL can influence the direction of the library's permanent acquisitions. ILL data is able to drive immediate purchases of user-requested titles but also more complex models of acquisition. By comparing circulation rates and expenditures against traditional book-approval plans, acquisitions departments may also measure the financial effectiveness of purchase-on-demand programs and use them to both supplement and supplant those approval plans. At the core of Lehigh University's efforts is an internal library philosophy called “Flipped Interlibrary Loan” (F.I.L.L.), by which ILL can and should inform permanent acquisitions for the library collection. 相似文献
14.
Ellie Bushhousen Hannah F. Norton Linda C. Butson Beth Auten Rae Jesano Don David 《Medical reference services quarterly》2013,32(1):52-72
This article describes the results of a survey of library patrons conducted by librarians and information technology specialists at the Health Science Center Libraries at the University of Florida. The purpose of the survey was to learn if and how library patrons were using smartphones to perform their work-related tasks and how patrons felt the library could support smartphone use at the Health Science Center. 相似文献
15.
This paper investigates the cost and incidence of Freedom of Information (FOI) requests within councils in Scotland and in particular, the cost and incidence of requests which have been defined as ‘vexatious’ in order to investigate if the negative perceptions surrounding the cost and misuse of the legislation are justified. Additionally, the criteria and guidelines that councils are using to define ‘vexatious’ are also examined. The approach taken to the research in this study is a survey of the 32 councils in Scotland using freedom of information requests as the data collection method. 相似文献
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《Library Collections, Acquisitions, and Technical Services》2003,27(2):203-213
Libraries are exploring new models of collaboration between interlibrary loan, collection development, and acquisitions. This paper presents two models in which libraries set aside acquisitions or other funds to purchase books requested by patrons through ILL processes. Workflows, scope criteria, and departmental relationships are described. The article reports on several aspects of the effectiveness of these models, such as turnaround time (comparable to traditional ILL loans), average cost per book ($37.00), and patron satisfaction (very high). The authors also address the subsequent circulation of titles and report on the bibliographers’ analysis of the relevance of the titles to the collection of one of the libraries. 相似文献
19.
美国公共图书馆建设标准核心要素分析 总被引：7，自引：2，他引：5
根据有关标准,美国公共网书馆面积的确定综合考虑了服务人口、馆藏资源、阅览座位数量和非业务功能区所占比例等因素.服务人口指可以直接或间接享受图书馆服务的人口,计算方法因地而异;馆藏资源总目标以及由载体大小、书架类型和资源类型决定的单位面积馆藏量决定了馆藏资源所需的面积空间;阅览座位数的测算依据包括千人拥有座位量、到馆读者座位占用率和馆藏发展目标总量等;单个座位的面积空间要求,美国有较为详细的标准;非业务功能空间一般占图书馆总建筑面积的20%～30%.表9.参考文献11. 相似文献
20.
Nila A. Sathe Jenifer L. Grady Nunzia B. Giuse 《Journal of the Medical Library Association》2002,90(2):235-243
Purpose: To begin investigating the impact of electronic journals on research processes such as information seeking, the authors conducted a pilot journal-use study to test the hypothesis that patrons use print and electronic journals differently.Methodology: We placed fifteen high-use print titles also available in electronic format behind the circulation desk; patrons were asked to complete a survey upon requesting a journal. We also conducted a parallel survey of patrons using library computers. Both surveys asked patrons to identify themselves by user category and queried them about their journal use.Results: During the month-long study, patrons completed sixty-nine surveys of electronic and ninety surveys of print journal use. Results analysis indicated that fellows, students, and residents preferred electronic journals, and faculty preferred print journals. Patrons used print journals for reading articles and scanning contents; they employed electronic journals for printing articles and checking references. Users considered electronic journals easier to access and search than print journals; however, they reported that print journals had higher quality text and figures.Discussion/Conclusion: This study is an introductory step in examining how electronic journals affect research processes. Our data revealed that there were distinct preferences in format among categories. In addition to collection management implications for libraries, these data also have implications for publishers and educators; current electronic formats do not facilitate all types of uses and thus may be changing learning patterns as well. 相似文献