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1.
Traditionally, librarians were the steward and guardian of information. Today, the role is changing and librarians must also be the steward and guardian of the ethical use of information technology. This article looks at the ethical challenges of information technology, considers principles to guide students, and discusses the ways that librarians might respond.  相似文献   

2.
《The Reference Librarian》2013,54(32):139-150
Prior investigations have indicated that government documents are a relatively underutilized resource by most librarians. Almost invariably, these studies have been of academic libraries and librarians. It is highly probable that scholars use documents unobtrusively and may be overlooked in many surveys, but it must be assumed that they are assisted in their use by knowledgeable documents librarians. A survey of documents use by public reference librarians serving 25 geographically dispersed population centers revealed that there was substantial awareness and use of U.S. government documents. Respondents indicated that they believed accredited programs in library education should provide reference librarians with the backgrounds necessary to assist with reference questions which concern current, but historical issues. Privatization or the commercialization of federal information sources is discussed as the possible consequence of the lack of knowledge and use of documents which can be used for reference purposes, as opposed to those which provide technical information. A Current Issues Seminar for programs of library education is proposed. Using current issues of the day as examples, the content of a typical seminar is reviewed.  相似文献   

3.
The use of rural sites to train badly needed primary care providers requires access to sophisticated medical information not traditionally available outside of academic health centers. Medical reference librarians can play a key role in the development of primary care training sites in rural settings. Electronic information technologies, with proactive support from medical reference librarians, can provide current and detailed information without concern for distance from the health science center library. This paper discusses recent developments in technology, describes current challenges to the application of this technology in rural settings, and provides policy recommendations for medical reference librarians to enhance rural primary care training.  相似文献   

4.
《The Reference Librarian》2013,54(25-26):483-493
Ethical problems in librarianship, especially in reference work, are a popular topic for research. Robert Hauptman's famous "bomb" experiment presented us with the question of whether wholesale information dissemination is ethical. I chose drug abuse to be the topic of my query in an unobtrusive test similar to Hauptman's. I intended to find out whether reference librarians would help me determine how one goes about freebasing cocaine. Responses, as expected, were varied. No one absolutely refused to hel me. Perhaps most of the librarians consulted were content not to 'I; now what I was going to do with the information. The results of this study parallel those reported by Hauptman. My conclusion, though, is in support of information dissemmation, recognizing the fact that anyone should have the right to read about either explosives or cocaine.  相似文献   

5.
Summary

Reference librarians often make incorrect assumptions about the library knowledge of their users. These assumptions can impede the reference interview and influence the outcome of the reference transaction. This article examines seven misconceptions about users and discusses how librarians can correct them to better understand their public and improve reference service. The misconceptions discussed involve users: stating their actual information needs, knowing what sources to use, understanding library arrangement and jargon, communicating with librarians, and caring about competency.  相似文献   

6.
This study describes a questionnaire survey of reference librarians working at the eighty-nine academic ARL (Association for Research Libraries) member institutions in the United States. The survey was conducted to determine the extent to which information brokers use the materials available in academic reference departments, the types of sources which are consulted, and the nature of the relationship between librarians and information brokers. The data colelcted in the present study indicate that none of the personal and professional conflicts between information brokers and reference librarians that were reported in the library literature during the first half of the 1970s is either widespread or serious. Possible explanation for the change include: (1) an increased professionalism characterizing brokers; (2) the attrition of the less competent brokers; and (3) the establishment and clarification of a role for commercial providers of information which is separate from and not threatening to that of librarians.  相似文献   

7.
Twenty-four public and academic reference librarians were surveyed for the purpose of obtaining information about the services if any, that they currently provide for information brokers, the appropriateness of providing reference services for those who market the information obtained, and whether or not reference departments of public and academic libraries should provide competing fee based reference services. Few public or academic librarians objected to providing reference services for information brokers. Academic reference librarians expressed the view that service should not interfere with services for their primary clientele. Public reference librarians generally held the opinion that their services should be available to all and had already been provided for with public funds. Both public and academic reference librarians expressed concern about qualifications of some commercial suppliers of information as this effected their relationship with them. Public reference librarians were of the opinion that information brokers did not compete with the library and the library should be hesitant about providing fee based reference services. Academic reference librarians were divided in their opinoins about the latter.  相似文献   

8.
试论图书馆伦理管理   总被引:1,自引:0,他引:1  
图书馆管理在进入了信息时代后,管理的实践和认识已经进入了管理与人文伦理结合的阶段———伦理管理阶段。管理与伦理结合,是由两者的相关性和一致性决定的,主要是管理活动离不开伦理准则。图书馆职业作为社会特定职业,有其自身的规律和职业范围。图书馆职业伦理就是图书馆管理服务领域中的角色伦理,是以图书馆为主体对图书馆管理的社会化角色的伦理原则和规范。  相似文献   

9.
Reference librarians have a unique opportunity to encourage the development of lifelong self-directed information-seeking skills by introducing college students to information technology and its effective use. Educators now emphasize the need for students to be capable of lifelong learning outside-the formal classroom setting. At the same time, information technology is playing an increasingly larger role in students' personal and professional lives. This article reviews the ways in which new information technologies have already placed increasing demands for instruction on reference staff. It describes how college librarians are attempting to meet the demand through different approaches to end-user training, both formal and informal. It then evaluates which methods seem to be the most likely to foster self-directed learning behavior in the use of information technologies.  相似文献   

10.
The Robert W. Woodruff Library, Atlanta University Center, recently restructured its system for information service delivery by moving from the traditional one-desk model to a dual component model that is delivered from two service points in close proximity. Under the former system, services were solely delivered by reference librarians. The new system offers the same array of information services provided by a combination of librarians and library support staff who have received special training. The observed outcomes have been a higher quality of customer service delivery, an increased use of research consultation services, a more informed and engaged library staff, and increased opportunities for reference librarians to make campus visits. This article outlines the entire process from conception to implementation, including staff training requirements, statistical data, and future implications.  相似文献   

11.
《The Reference Librarian》2013,54(27-28):305-312
Government publications in serial form provide timely, authoritative information on a range of subjects but reference librarians are not always aware of what is available in these sources. In libraries with separate documents departments, reference staffs may abrogate all responsibility for government publications, relying upon commercial sources to fill information needs more appropriately met with government periodicals. Documents librarians and reference librarians can facilitate the incorporation of govemment information in serial form into the general reference process. Benefits will include improved service to library patrons and an expanded user base to support the continued publication and distribution of government periodicals.  相似文献   

12.
《The Reference Librarian》2013,54(49-50):205-216
As the next millennium approaches, libraries must change and evolve in the very near future in order to survive. Reference services can no longer stay behind a desk or wihtin a building's walls. Instead, reference librarians must examine their clientele, determine their unique information needs, and develop and market appropriate collections and services. The changing instructional paradigm in America's classrooms provides an opportunity for reference librarians to modify and expand their efforts to encourage information use and literacy for education faculty, student teachers, classroom teachers and administrators. This paper briefly discusses present day information seeking and library use by educators and then suggests new overtures to this library patron community.  相似文献   

13.
Since the 1930s, the Library Bill of Rights has acknowledged the ethical responsibility of librarians to provide access to information in all formats to all people. Librarians are charged with selecting, organizing, and instructing patrons on how to locate and use the resources, and preserving information regardless of format or technology. The information revolution and the pervasive thinking that everything is available on the Web have created new challenges to these traditional professional ethics. Acquiring and providing dependable access to electronic resources require librarians to learn and apply new skills such as negotiating license agreements and understanding evolving technologies. Print publications provide a degree of permanence, but e-information, if it is not properly managed, can be highly transient. Internet services provide large, uncontrolled, unregulated collection of resources. If the very nature of the Internet makes it nearly if not completely impossible to evaluate the content of web-sites, how does the librarian protect the integrity of the information the library provides? Along with traditional ethical conflicts, librarians in the virtual library are faced with new challenges to provide equitable access to usefully organized resources, to address petitions to deselect or filter, to negotiate less-restrictive licensing policies, and to maintain the anonymity of individual users within electronic transactions.  相似文献   

14.
Since the 1930s, the Library Bill of Rights has acknowledged the ethical responsibility of librarians to provide access to information in all formats to all people. Librarians are charged with selecting, organizing, and instructing patrons on how to locate and use the resources, and preserving information regardless of format or technology. The information revolution and the pervasive thinking that everything is available on the Web have created new challenges to these traditional professional ethics. Acquiring and providing dependable access to electronic resources require librarians to learn and apply new skills such as negotiating license agreements and understanding evolving technologies. Print publications provide a degree of permanence, but e-information, if it is not properly managed, can be highly transient. Internet services provide large, uncontrolled, unregulated collection of resources. If the very nature of the Internet makes it nearly if not completely impossible to evaluate the content of web-sites, how does the librarian protect the integrity of the information the library provides? Along with traditional ethical conflicts, librarians in the virtual library are faced with new challenges to provide equitable access to usefully organized resources, to address petitions to deselect or filter, to negotiate less-restrictive licensing policies, and to maintain the anonymity of individual users within electronic transactions.  相似文献   

15.
Academic reference and instruction librarians are commited to providing excellent and appropriate service to their library users. However, the increasing diversity of users in today's academic libraries, coupled with the overwhelming amount of information available in a variety of formats, often form barriers which prevent users from feeling sufficiently comfortable in approaching the reference desk to ask for assistance. Guidelines are suggested for use by academic librarians in evaluating facilities, services and staff in their libraries to assess their effectiveness in welcoming users and validating their information needs.  相似文献   

16.
Conflicts can occur between the principle of freedom of information treasured by librarians and ethical standards of scientific research involving the propriety of using data derived from immoral or dishonorable experimentation. A prime example of this conflict was brought to the attention of the medical and library communities in 1995 when articles claiming that the subjects of the illustrations in the classic anatomy atlas, Eduard Pernkopf's Topographische Anatomie des Menschen, were victims of the Nazi holocaust. While few have disputed the accuracy, artistic, or educational value of the Pernkopf atlas, some have argued that the use of such subjects violates standards of medical ethics involving inhuman and degrading treatment of subjects or disrespect of a human corpse. Efforts were made to remove the book from medical libraries. In this article, the history of the Pernkopf atlas and the controversy surrounding it are reviewed. The results of a survey of academic medical libraries concerning their treatment of the Pernkopf atlas are reported, and the ethical implications of these issues as they affect the responsibilities of librarians is discussed.  相似文献   

17.
Public and academic reference librarians play a vital role in the informational needs of a democratic society. The importance of law and government to daily life negates the philosophy of legal bibliography solely for special librarians. Traditional views have stifled the intellectual growth of nonlaw librarians. Outlining the significance of legal reference resources to the democratic process attempts to raise the consciousness of nonlaw librarians untutored in their use. The interest and support of public and academic reference librarians is needed to encourage administrators to provide staff development to close this informational gap.  相似文献   

18.
The questions of whether chat reference service is beneficial enough to users to justify the costs of offering it, and how valuable it is to users in fulfilling their information needs, have been primary concerns for librarians providing the service, for library administrators managing the service, and for funding agencies paying for it. The present study combines a traditional evaluation of the user's satisfaction with the reference encounter, with details of the user's information use and the user's motivation for using the chat reference service. This evaluation study assesses the effectiveness of chat reference service in meeting users' information needs.  相似文献   

19.
Entry level reference librarians must make a rapid transition from the reference classroom to the scheduled service hours at the reference desk. A questionnaire was sent to academic and public librarians to ask them to list the most important items of information or abilities they find they need to teach the entry level librarian. This is a brief discussion of relevant literature and a report of the 72 per cent return on the questionnaire. Five "needs" surfaced as ranking high for each type of library with three listed in common. Some suggestions are given for developing in-service education programs for reference librarians.  相似文献   

20.
Reference service has existed in public and academic libraries for over one hundred years, but as libraries move into an age of increasing technology, many traditional methods for providing reference service will no longer be adequate. By examinmg reference services of the past and present, reference librarians can learn from the mistakes and successes of their predecessors to better plan for the future. Reference librarians must be committed to retaining the most successful ideas from the past and giving up the least successful. This critical examination of past services must also be coupled with a visionary and risk-taking outlook for what is needed in the future if reference librarians are to remain a vital part of the information age.  相似文献   

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