共查询到20条相似文献，搜索用时 15 毫秒
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《Medical reference services quarterly》2012,31(4):376-386
AbstractExperienced medical librarians have been recruited by Mayo Clinic to provide contingency staffing. Functioning as just-in-time librarians, a nontraditional staffing plan was introduced in 2016 to affordably lessen stressors caused by fluctuating demands for library services such as literature searching. Contingent medical librarians were also needed to provide staffing coverage during the absences of existing full-time librarians, particularly Mayo’s librarians employed as solo librarians working in hospital and smaller academic libraries. A four-year, nontraditional staffing plan which incorporates contingent medical librarians has proved to be a helpful, affordable, and sustainable staffing alternative for the libraries at Mayo Clinic. 相似文献
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ABSTRACTAs staffing models evolve for academic library service points, online chat reference services require strategic analysis to improve efficiency and effectiveness. This paper will examine the perception of chat reference before and after staffing changes from faculty librarians, staff, and graduate assistants to non-MLIS library professionals and graduate assistants at Florida State University’s a large, public research university library. Our survey explores satisfaction levels and perception of both patrons and library personnel before and after the staffing change.Our analysis of 197 patron survey results determined that patrons are equally satisfied with non-librarian provision of chat reference services and found chat interactions to be comparable in quality and timeliness to chats staffed by librarians. Our research into staffer survey results revealed a slight decrease in satisfaction with operation of the service, notably in terms of confidence after the staffing transition even though this was not reflected in the patron satisfaction levels. This assessment indicates that library workers are equally as competent in staffing chat reference services as librarians from patron perspectives. As academic libraries continue to measure the value of staffing service desks with librarians, this study will provide relevant insight into how patrons and staffers are affected by changes in staffing models. 相似文献
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This review was conducted to identify articles written about Geographic Information Systems (GIS) services offered in the United States (US) and Canadian university and college libraries. In the early 1990's, the Association of Research Libraries (ARL) GIS Literacy Project, in partnership with Environmental Systems Research Institute (ESRI), helped enable ARL member libraries to create GIS services within their libraries. By the mid to late 1990's, librarians from academic institutions began to write articles that discussed how their library developed GIS services and the components involved with operating a GIS service. Writing about GIS services in academic libraries continued on into the 2000's and 2010's. This review of the literature will document the areas of staffing, service, technology, and data provision for GIS service units from three decades (1990's, 2000's, and 2010's). 相似文献
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ABSTRACT Public and academic libraries continue to have a vital role in providing reference services. As more and more information is only available in electronic form, reference librarians need to reaffirm their core values. Some of the changes happening in reference include smaller reference collections, the disposition of printed reference books, and the increased use of electronic tools. Other topics include different service models for the reference desk, the changing nature of reference questions, and changes in staffing at the reference desk. Finally, the authors speculate about the future of reference services. 相似文献
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Kristin Anthony 《College & Undergraduate Libraries》2013,20(1):79-92
While academic librarians have always sought to create the best services for college faculty and students, the increasingly self-defined “teacher-librarian” needs more than ever to promote positive relationships and collaboration with classroom faculty. Based on a review of library literature, this article explores the nature of several disconnects between librarians and college or university faculty and examines the ways in which library outreach to faculty in its various forms seeks to bridge those gaps. The author maintains that library outreach addresses the issues between librarians and may result in higher levels of advocacy, collaboration, and collegiality. 相似文献
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《The Reference Librarian》2013,54(51-52):171-180
Increasing numbers of students seeking a college education choose to study close to home, utilizing satellite sites of distant educational institutions. They may never travel to the parent campus and never use the parent campus library. However, they require library services and need instruction in library use. The problem is: who will provide these services and where? This article focuses on the experiences of Genesee Community College (New York) students who receive their bibliographic instruction in the library of a near-by four-year college, the State University of New York (SUNY) College at Geneseo. Cooperation between librarians at both institutions ensures that the off-campus bibliographic instruction (BI) is consistent with the BI offered on the main campus. Communication between involved faculty and librarians assures BI sessions directly related to course work. The end result is more confident students with better library skills. 相似文献
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Objective:The primary objective of this study was to determine how community college health sciences librarians perceive their proficiencies in the essential skills, knowledge, and abilities necessary for the practice of a health information professional as defined by the Medical Library Association (MLA) Competencies for Lifelong Learning and Professional Success. A secondary objective was to determine their current level of engagement with the professional community and identify barriers to further professional development.Methods:A survey was posted to various email discussion lists, and volunteer follow-up interviews were conducted.Results:The survey was completed by seventy-five community college health sciences librarians, and seven follow-up interviews were performed. Survey results indicated that community college health sciences librarians perceived themselves as having intermediate or advanced intermediate proficiency in the six MLA competencies. Survey and interview results indicated that community college health sciences librarians were engaged with the profession and faced the same barriers to continued professional development and continued education as other academic librarians.Conclusion:The results affirm that community college librarians who are responsible for collections and services in the health sciences meet the MLA competencies, which fills a gap in the literature regarding how these librarians develop professional competencies and are involved in professional associations. The results suggest that community college librarians can improve their skill levels by continuing their education and following trends in the literature. 相似文献
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One small community hospital library's successful outsourcing of document delivery: an ongoing study 总被引：1，自引：0，他引：1
Haas V 《Medical reference services quarterly》2000,19(1):19-30
When DOCLINE was implemented in 1985, community hospital librarians were beginning to feel the economic pressures of the changing health care arena. However, staff and resources were often sufficient or plentiful. Now, fifteen years after the creation of DOCLINE, many existing small hospitals either no longer have a librarian, an assistant is managing the library, the librarian is managing one or more libraries of an integrated system, or the number of librarians has been reduced. A system that is heavily staff dependent is no longer feasible. In addition, as the role of the community hospital librarian evolves into one of instructor and patient education liaison, a system that does not permit the librarian to expand such services will be detrimental to the entire library program. Following is a discussion of one small community hospital's decision to outsource document delivery services as a result of staffing changes and the expansion of additional library programs. 相似文献
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《The Reference Librarian》2013,54(38):229-244
Electronic information formats such as optical media or multi-media used in colleges and universities present challenges for academic library policy makers. Some policy areas that should be considered for electronic and interactive formats are familiar and some are new. This paper describes areas of policy and decision points for services involving new and emerging formats such as hypermedia, interactive multi-media and full-text electronic files. Topics include: planning, staffing, collection development, security, access and services. The areas discussed were encountered by librarians in the author's library during the process of installing a 20-work-station Interactive Media Center. 相似文献
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《College & Undergraduate Libraries》2013,20(4):43-54
Abstract Launching virtual chat reference services at Boatwright Library at the University of Richmond has been an interesting challenge of “trial and error” over the years. After trying several different software programs and staffing options, librarians have finally found a niche with AOL's Instant Messenger service. The first section of the article describes a path of experimentation, including early collaborations with the computing services help desk, staffing patterns within the library, technical and financial challenges with virtual reference software, and attempts to get students to use reference chat services. The second half of the case study describes the great success with AIM service in the past year, providing statistical information as well as coverage of training and guidelines, advertising, and staffing. This article touches on a number of themes, including the value of experimenting with a variety of chat reference software programs, and the need for library staff to stay current with new technologies. 相似文献
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The library has experienced many conversations with colleagues at the college in different departments lately related to the library tools and services it offers. Some of these conversations have included senior administrators, who have at some point directly supervised the library. In order for senior administrators to advocate for the library, librarians must educate them on the tools and services the library offers to its customers. Springshare’s LibApps is one such tool that has been integral to library operations. In the few years since the library has subscribed to Springshare’s LibApps’ suite of tools, Office of Institutional Research & Training (OIRT) has successfully utilized this library-specific tool, which has justified the annual renewal of this software tool by senior administration. For more departments at the college to adopt these tools and integrate them into their day-to-day tasks, librarians must educate customers (student, staff, and faculty) as well as administration about this and other library-specific tools. Since Springshare markets to and for librarians and as more librarians write about how this tool can be used for a variety of different applications, then other departments college-wide will become aware of and then adopt Springshare’s LibApps’ suite of tools. 相似文献
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Due to staffing changes, clinical librarians in a large pediatric health care system needed to streamline how user requests were received and how best to handle the shared workflow. This article describes how REDCap and SAS were implemented to improve the management of requests, capture comprehensive user statistics, and convey the value of the library services through enhanced reporting. 相似文献
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Background: In the recent times of recession and budget cuts, it is more important than ever for library and information services to deliver cost‐effective services. Objectives: This rapid review aims to examine the evidence for the most cost‐effective ways of delivering enquiry services. Methods: A literature search was conducted on LISA (Library and Information Sciences Abstracts) and MEDLINE. Searches were limited to 2007 onwards. Results: Eight studies met the inclusion criteria. The studies covered hospital and academic libraries in the USA and Canada. Services analysed were ‘point‐of‐care’ librarian consultations, staffing models for reference desks and virtual/digital reference services. Conclusions: Transferable lessons, relevant to health library and information services generally, can be drawn from this rapid review. These suggest that ‘point‐of‐care’ librarians for primary care practitioners are a cost‐effective way of answering questions. Reference desks can be cost‐effectively staffed by student employees or general reference staff, although librarian referral must be provided for more complex and subject‐specific enquiries. However, it is not possible to draw any conclusions on virtual/digital reference services because of the limited literature available. Further case analysis studies measuring specific services, particularly enquiry services within a health library and information context, are required. 相似文献
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ABSTRACT Library patrons are adopting mobile devices for personal and other uses. The ubiquity of mobile devices will lead to changes in how and where learning and education happens. Libraries have wanted to become ubiquitous by making resources and services available anywhere, anytime. Reference librarians can use mobile devices and applications to include services in mobile learning environments. Challenges to libraries include uncertainty about which technologies to adopt in a rapidly changing technology landscape, the cost of technology adoption, staffing for 24–7, diversity of needs and preferences among library patrons, and the need to offer stable, consistent services. The combination of mobile librarians, mobile patrons, and mobile content provides an opportunity to move closer to the ideal of the ubiquitous library. This article originally published in Journal of Library Administration, Vol. 51, Issue 3, pages 279–290, 2011. doi:http://dx.doi.org/10.1080/01930826.2011.556942. 相似文献
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《The Journal of Academic Librarianship》2022,48(4):102566
This survey-based research explores whether first-year college students who have had previous interactions with library instruction, services, and resources at the high school level are better prepared to undertake information literacy challenges and are better equipped to adapt to the rigors of academic research. In this collaborative project, academic librarians across six colleges in New Jersey surveyed first-year students regarding their research preparation and their experiences in high school and in their first year of college. Additionally, the team surveyed a group of vetted, certified high school librarians in New Jersey regarding their resources and instructional practices and followed members of their senior class to college Based on student survey responses relating to their high school experiences, the team was able to identify, study, and compare three groups of first-year students: novice researchers, non-novice researchers, and a subset of non-novices from the high schools with vetted librarians. These were labeled alumni non-novices. The team found that students with prior high school research experiences (non-novices), especially those followed from schools identified as having certified librarians (alumni non-novices), felt more prepared for academic research and performed at a higher level relating to their understanding and use of research tools and strategies. The results point to equity concerns and suggest that students require differentiated attention at the college level. 相似文献
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Objective:
The research studied the status of hospital librarians and library services to better inform the Medical Library Association''s advocacy activities.Methods:
The Vital Pathways Survey Subcommittee of the Task Force on Vital Pathways for Hospital Librarians distributed a web-based survey to hospital librarians and academic health sciences library directors. The survey results were compared to data collected in a 1989 survey of hospital libraries by the American Hospital Association in order to identify any trends in hospital libraries, roles of librarians, and library services. A web-based hospital library report form based on the survey questions was also developed to more quickly identify changes in the status of hospital libraries on an ongoing basis.Results:
The greatest change in library services between 1989 and 2005/06 was in the area of access to information, with 40% more of the respondents providing access to commercial online services, 100% more providing access to Internet resources, and 28% more providing training in database searching and use of information resources. Twenty-nine percent (n = 587) of the 2005/06 respondents reported a decrease in staff over the last 5 years.Conclusions:
Survey data support reported trends of consolidation of hospitals and hospital libraries and additions of new services. These services have likely required librarians to acquire new skills. It is hoped that future surveys will be undertaken to continue to study these trends.Highlights
- Data support reported trends in the decrease in the number of hospitals and hospital libraries.
- About 44.0% of hospitals had some level of onsite library service in 1989, compared with between 33.5% and 29.1% of hospitals in 2005/06.
- More electronic services and resources, such as Internet access and online materials, are being offered by hospital libraries, in addition to more traditional services
- Library staffing appears to be more unstable today than in 1989, with more libraries reporting a decrease in the number of staff.
Implications
- Hospital libraries continue to change in response to changes in the health care environment as health care administrators respond to financial pressures, library staff are downsized, degreed librarian positions are eliminated, and reporting structures change.
- MLA must continue to track the status of hospital librarians and libraries in light of the changing environment with surveys and other means, in partnership with others such as the National Network of Libraries of Medicine.
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Timothy Allen Hommey 《图书馆管理杂志》2015,55(5):405-413
Community college libraries are deeply underrepresented in the professional literature and organizations of academic librarianship. As a result, the challenges and successes that take place in the community college world are largely invisible to others. This JLA column lifts the curtain to reveal the uniqueness of community college libraries as described by their most passionate advocates: the librarians who work there. Articles in this column pay tribute to the commitment and creativity of community college librarians by providing a platform where they can share their professional perspectives and stories. Want to write for this column? Interested authors are invited to submit articles to the editor at kimreed@cwidaho.cc.Joint-use libraries aim for the most effective use of resources in supporting the needs of multiple institutions, whether high schools, colleges, or universities. However, these streamlined organizations are challenging to design, complex to administer, and often suffer from staffing conflicts and territorial disputes. In this article, the author describes a successful model of a joint-use library, The University Library of Columbus, whose multilayered evolution has generated a multi-institutional library that serves students from a community college, a university, and a technical college. By describing the history and development of their model, as well as details about their agreements and functions, the author shares tips and provides guidance for those who may be developing future joint-use models. 相似文献
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In today's fast-paced environment, traditional medical reference services alone are not adequate to meet users' information needs. Efforts to find new ways to provide comprehensive service to users, where and when needed, have often included the use of new and developing technologies. This paper describes the experience of an academic health science library in developing and providing an online, real-time reference service. Issues discussed include selecting software, training librarians, staffing the service, and considering the future of the service. Use statistics, question type analysis, and feedback from users of the service and librarians who staff the service, are also presented. 相似文献