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对企业流程再造(BPR)的系统化认识 总被引：13，自引：0，他引：13
企业流程再造是以信息技术为依托，充分发挥创新作用，以现有企业流程彻底地重新设计，以期获得巨大的性能改善，随着全球市场环境发生的深刻变革，如以客户为导向；市场竞争趋向白热化；变革日益成为一种长期的趋势等，这种思想以其独特地方式适时地满足上述这急迫的变革需求，并已在许多企业中成功地予运作。本就企业流程再造的内涵、特征，基本原则和关键成功因素进行了介绍，并阐述了企业流程再造与其它体系的兼容性，包括：企业流程改进，知识管理，信息技术，全面质量管理和价值工程等。 相似文献
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复杂产品系统的复杂性对知识管理的影响探讨 总被引：3，自引：0，他引：3
复杂产品系统具有多学科知识集成、多企业参与管理、定制性等特性,这使得复杂产品系统的管理中更需要知识管理,同时也增加了实施知识管理的难度。就复杂产品系统特性对知识管理任务的直接影响,以及这些特性如何通过影响文化要素、IT要素、项目组织要素来间接影响知识管理任务进行了研究。 相似文献
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Knowledge management (KM) impacts have typically been examined on the value of knowledge to organizations but not individuals. This paper uses survey data (186 employees) and qualitative data (300 + employees) at the National Aeronautics and Space Administration to examine the effects of four KM mechanisms (social learning, learning from others through IT, learning from IT, and IT-based knowledge substitution) and common knowledge on the individual and organizational value of knowledge. The results indicate that common knowledge and the two interpersonal mechanisms (social learning, learning from others through IT) enhance the perceived value of knowledge at both levels, but both mechanisms that rely on IT for the knowledge (learning from IT, IT-based knowledge substitution) reduce the perceived knowledge value at one level and have no significant effect at the other level. Further, common knowledge strengthens the positive effects of both interpersonal mechanisms, and weakens the negative effects of IT-based knowledge substitution, on perceived value of knowledge at both levels. 相似文献
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The objective of the paper is to demonstrate how a sensemaking model of knowledge enables better and deeper understanding of knowledge management (KM) processes in organisations and the role of information technologies (IT) in these processes. Inspired and informed by a sensemaking view of organisations, the model identifies four types of knowledge, corresponding to four sensemaking levels: the individual, collective, organizational, and cultural. Each knowledge type, as the paper shows, is of different nature and has different characteristics but is constituted and affected by all other knowledge types. An organisation is thus seen as a ‘distributed knowledge system’ composed of numerous instances of these four knowledge types and their dynamic interplay. By drawing from three empirical studies, the paper illustrates how the sensemaking model of knowledge can be applied to investigate different ways companies (try to) manage knowledge and use IT-based systems to improve KM and ultimately company performance. A deeper understanding of these processes through the lens of the model reveals mechanisms and forces underlying KM phenomena that help explain why some processes were successful and others failed. The paper intends to make the following contributions: propose a theoretical framework of knowledge and KM in organizations, which is reasonably comprehensive and empirically grounded and also demonstrate its relevance and usefulness to both researchers and practitioners as they investigate and make sense of specific KM processes and IT applications in practice. 相似文献
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The extant literature shows that the connection between KM strategy and business strategy and business strategy and IT strategy has been extensively studied. However, the link between KM strategy and IT strategy remains unclear. To better understand how KM strategy influences IT strategy and vice versa within the context of business strategy, we synthesize the literature and contribute to the conceptualization of a triadic connection of the influences between business, KM and IT strategies and its deeper understanding in determining efficacy of knowledge use in organizations. 相似文献
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Knowledge Management Research & Practice - The knowledge management (KM) mindset is a precursor to a knowledge-sharing culture. It is often assumed that developing a KM mindset is somewhat... 相似文献
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New Product Development (NPD) is one of the most important activities for companies. The NPD activities get to depend on knowledge more and more. Therefore, Knowledge Management (KM) has become a key issue and a hot topic in the fields of NPD researches. This paper proposes a new design of an effective NPD-support KM tool for facilitating the knowledge sharing and acquisition among collaborative NPD team members. The KM tool mainly contains two channels for knowledge acquisition: knowledge query and knowledge recommendation. The former one is the basic function for all types of KM tools, and also acts as the basis for the latter one. This paper proposes two types of knowledge recommendation ways: one is a vector-based way; the other is a phrase-based way. Key techniques for implementing the KM tool are elaborated. A demo example is also illustrated to show the functions of the proposed KM tool. 相似文献
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This paper explores the much ignored but critically important subject of the perceived relationship between information and communications technology (ICT), information management (IM) and knowledge management (KM). Defining the border between ICT, IM and KM, and especially the maturity remains a highly debatable topic. These issues could be concisely summarized as being diverse and problematic and located across the spectrum of views. Prior studies suggest that even though KM is strongly entrenched and rests on the foundation of ICT and IM, very little is reported in the literature on ICT and IM as enablers to KM. From a large urban South African University engaged in numerous collaboration programs with industry, the authors gained insight into growth of KM maturity in industry groupings over a 5-year period. The authors applied an inventory developed by Kruger and Snyman [Kruger, C. J., & Snyman, M. M. M. (2007). A guideline for assessing the knowledge management maturity of organizations. South African Journal of Information Management,9(3). Electronic Journal [Online]. Available www.sajim.co.za. Accessed 15 October 2007] to a set of 86 organizations distributed over nine economic sectors in South Africa. In total 434 employees were interviewed over three group levels (operational, middle and senior management). This was achieved by having 178 senior practitioners to each interview three subjects (one in each group level). 相似文献
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《International Journal of Information Management》2017,37(6):703-712
This research aims at deepening the understanding of the effects of information systems on supply chain operations, and to find the level and direction of the relationship between Enterprise Resource Planning (ERP) and Knowledge Management (KM) in the context of operational and financial performance. Essentially, this study emphasizes the explanation of the complementary relationship between ERP and KM. Therefore, the mediating effect of KM is also analyzed. Using a survey method, 163 responses are collected from Turkish manufacturing companies which operate in a variety of industries. A structural equation modelling (SEM) is used to test both the reliability and validity of measurement and the structural path model. The results show that ERP has no significantly positive effect on operational performance, but it is a precedent of KM. Moreover, results also show that KM affects operational performance positively and it has a mediating effect for the relationship between ERP and operational performance. Lastly, the path analysis shows that operational performance is positively associated with financial performance. 相似文献
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知识管理和商务智能关系研究 总被引：1，自引：0，他引：1
知识管理和商务智能是改善决策者所获得信息和知识质量的两项核心技术.在概述知识管理和商务智能的基础上,从技术、处理过程、企业文化、加工深度、处理结果等角度对二者的共同点和不同点做了对比分析.对于知识管理(KM)和商务智能(BI)的关系,学术界有三种观点:(1)KM是BI的子系统;(2)BI是KM的帮手;(3)KM和BI是功能互补的系统.为了充分发挥两个系统的优势,弥补各自功能的不足,应该集成知识管理和商务智能.对知识管理和商务智能的三种集成方式做了分析,最后构建了KM和BI并重的集成模型. 相似文献
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本文在分析了电子商务项目风险的涵义和电子商务项目开发的特点的基础上,重点研究了电子商务系统项目风险管理中的风险识别问题,给出了电子商务系统项目风险识别的步骤,探讨了电子商务系统开发过程中风险因素的类型。 相似文献
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论社会组织信息化中的信息技术外包管理 总被引：1，自引：0，他引：1
信息技术外包的管理是贯穿信息技术外包整个过程的重要内容。本文依据信息技术外包的整个过程——规划、组织和监理，分别论述了每个阶段的管理内容，包括信息技术外包的范围、方式、承包商的选择、监理的主体和内容等。 相似文献
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基于收益管理的广告业时段最优分配模型 总被引：4，自引：0，他引：4
本文运用收益管理的思想与技术，构建了一个基于广告受众的广告业时段最优分配模型，并对模型的假设前提及相关结论进行了分析。本文是将收益管理应用于广告业的初步尝试。 相似文献
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在对国际风险管理现状和我国中央企业风险管理状况进行分析研究的基础上,阐述了推动中央企业风险管理工作的路径选择,论述了年度风险管理报告制度对现阶段推动风险管理工作的重要性和必要性,并对美国和英国内部控制报告制度进行了剖析;结合国资委监管需要和中央企业的实际状况,对实施中央企业年度风险管理报告的报告原则、报告边界以及报告内容等若干年度风险管理报告重要问题进行了探讨;使用管理活动分析矩阵对风险管理报告的内容进行分析,提出了年度风险管理报告的模本框架. 相似文献
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电信行业IT项目建设的矩阵式管理研究 总被引：1，自引：0，他引：1
矩阵式管理模式作为当代企业管理的一次飞跃,契合了企业组织发展壮大的变革需要,但该模式在发挥自身优势的同时,要真正的执行也有非常大难度。从电信行业IT建设的特点和问题分析入手,肯定了电信行业IT项目施行矩阵式管理的必要性,着重分析了X省移动在IT项目中矩阵式管理的成功经验,借鉴传统矩阵式管理模式的理念,创新模式,有效的克服了传统模式的不足,对电信行业的IT项目建设管理起到了很好的借鉴作用,具有重要的推广价值。 相似文献
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Knowledge Management Research & Practice - A knowledge management (KM) scope denotes our conception about what is relevant and useful, concerns what and how we are to manage, in KM. KM scopes... 相似文献
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隐性知识管理及基于网络的交流平台的研究 总被引：13，自引：0，他引：13
21世纪是知识经济时代,知识已成为企业重要的生产要素,KM(Knowledge Management,知识管理)尤其是KM中的隐性知识的管理对企业提高创新和竞争能力具有重要的现实意义。本文主要针对隐性知识管理进行了分析和阐述：首先阐明KM必须同时兼顾显性知识和隐性知识,接着进一步分析了企业内隐性知识的转化历程及隐性知识管理中存在的主要障碍。在此基础提出了企业进行隐性知识管理的框架,并基于该框架模型开发了一个基于网络的隐性知识交流共享平台,在实际应用中取得了较好的效果。 相似文献
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企业风险管理发展的新趋势 总被引：39，自引：0，他引：39
在分析了当今企业所处动荡环境及风险管理实践历程的基础上，本文指出了企业集成风险管理是企业风险管理发展的新方向，指出了集成风险管理的特点并研究提出了企业集成风险管理的框架。 相似文献