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1.
《The Reference Librarian》2013,54(65):161-176
Summary

The awareness of Web sources in reference service has risen in recent years as many reference librarians have become more Internet-minded. During the reference process, we often ask ourselves: can this question be answered by using the Web?

The use of Web sources is expanding the amount of available reference information, enhancing individual libraries' collections, and, hence, providing better user service. There are many benefits in using the Web sources in reference service. There are also some drawbacks. Some useful Web sources are reviewed.

The Web, when used properly, provides reference librarians with a valuable resource option to help improve their services in an effective manner.  相似文献   

2.
Organizational Surveys: A System for Employee Voice   总被引：1，自引：0，他引：1  
Although surveys are often used to assess and track employee attitudes and opinions over time and are used quite frequently by applied communication researchers, the use of surveys as a channel to voice employee attitudes and opinions has not been fully explored in the employee voice or basic organizational communication literature. With the increased call for accountability, effective applied communication researchers can play an important role in ensuring that organizations engage in the survey process in a manner that is “safe” for employees, and ethical and practical for the organization. Because the question of how to accomplish this task is complex and cannot be fully addressed within the constraints of a commentary, I offer three general principles to guide future researchers in helping overcome organizational communication problems:

  1. Build trust in the organizational survey process, the researcher(s), and the organization.

  2. Eliminate the adversarial relationship that often exists between management and employees who speak up.

  3. Provide evidence that the organization does more than purport to value the things that it says it values.

  相似文献   

3.

The purpose of this study was to examine how employees’ strategies for expressing dissent relate to work locus of control expectancies. Employees (N = 280) completed measures of organizational dissent and work specific locus of control. Results indicated that employees reporting an internal control orientation used significantly more articulated dissent than either moderate or external control oriented employees. Additionally, findings indicated that external oriented employees used significantly more latent dissent than employees reporting either moderate or external control orientations did.  相似文献   

4.
Abstract

There are many types of leadership but little known is parent leadership – how parental skills are applied to the workplace. Libraries depend more on soft skills that facilitate work and advance an organization. How individuals work together in an organization is just as critical as the work they accomplish. This depends on the ability of employees to develop and utilize their soft skills complementing their technical skills and expertise. As leaders focus more on behavior, they may tap into their parenting techniques in order to coach, guide, direct, and resolve conflicts. While a leader may not be able to ground an employee or take away their TV watching privileges, they might find themselves resorting to similar techniques in their management.  相似文献   

5.
ABSTRACT

Thirty years ago, fake news was resigned to tabloids at the grocery store. Now, fake news is often more convincing than real news. Many library users lack the appropriate skills to discern between what is real and what is not, and many more get their information from social media memes. When memes are more effective than actual news, what can librarians do to teach information literacy? Librarians can use memes to promote information literacy; they can even create their own!  相似文献   

6.
ABSTRACT

This article answers the question “Are the sourcing practices in Finnish online journalism trustworthy?” Here, trustworthiness is operationalized as the fulfillment of audience expectations towards sourcing practices. To this end, expectations of young Finnish adults (aged 18–28) were compared to the observed practices of Finnish online journalists. A total of 36 news items (from 12 journalists working in three newsrooms, published in 2013 and 2017) were analyzed. The analysis indicates that online journalists’ sourcing practices largely do not conform to this audience segment's expectations. Namely, the audience expects more comprehensive investigation and thorough verification than what is common practice in online journalism. The use of high-credibility sources is both expected and commonplace. The results imply that transparency may be harmful rather than beneficial to journalism's credibility, as the unveiled practices do not always meet audience expectations.  相似文献   

7.
Abstract

Employee‐owned dailies appear to be an ideal concept for the newspaper industry. While fulfilling journalists’ dreams of ownership, the dailies might solve a multitude of problems. This paper examines the concept, which is important because 260 dailies remain independent, and some owners want their publications to remain locally owned. Still, as the United States moves into the 21st century, few owners seem likely to turn their dailies over to their employees, and this paper analyzes the reasons for the concept's apparent failure. During the 20th century, 14 dailies were acquired by their employees, and only four survived. Many of the others were sold, often in just a few years.  相似文献   

8.
《The Reference Librarian》2013,54(75-76):67-81
  相似文献   

9.
Abstract

Core competencies have long been established in the competitive world of business and industry. These tenants lend themselves to individualization and branding, being exclusionary tools by their very nature. So how do core competencies fit in the world of libraries and information centers, particularly when considering potential employees? The concept of individual capacity is a better fit for information fields, being more inclusive and reflective of diverse knowledge bases and skillsets that working in this field requires. Juxtaposing the two, core competencies and individual capacity, will help us re-focus our efforts on user-centered information work rather than business rhetoric and conformity.  相似文献   

10.
《Communication Teacher》2013,27(4):249-255
Course: Online or mediated communication courses.

Objectives: The purpose of this activity is to provide students with a more engaging way of immersing themselves in the course material through an interactive “Easter egg” syllabus. An Easter egg is an “undocumented function hidden in software?…?[they are] secret ‘goodies’?…?used in video games, movies, TV commercials, DVDs, CDs, CD-ROMs and every so often in hardware” (PC Magazine [n.d.]. Definition of Easter Egg. Retrieved from https://www.pcmag.com/encyclopedia/term/42295/easter-egg). An Easter egg syllabus is guided by this mediated tradition through its inclusion of hidden embeddable audio and video clips to enhance student understanding of the structure of the class and its overall content, as well as adding a game-like component to student learning. By using the syllabus, students can take a more active role in their own learning and make connections between course concepts and the illustrations found in the Easter egg syllabus.  相似文献   

11.

This study attempts to supply an answer to a question often asked by religious speakers and laymen alike: How effective are religious radio and television programs in reaching people who do not usually attend religious services? The information gained by this study represents an important means in determining the value of present day programs of a religious nature — as far as the reactions of people living in the Los Angeles area are concerned.  相似文献   

12.
ABSTRACT

Since the U.S.A. PATRIOT Act was signed into law in October, 2001, library administrators have become increasingly concerned that staff–especially student employees–continue to protect the confidentiality of patron records. Administrators have also become increasingly concerned that when law enforcement officials provide paperwork giving them legal access to patron records, staff take steps both to divulge no more information than is necessary and to protect the institution from liability. In response to these concerns, the University of Colorado, Boulder, created an easy-to-understand and easy-to-use document for its public services student employees. This article describes the process by which that document was created, how it was introduced to staff and student employees, and what additional steps are planned for the future. Finally, the document itself is included as a possible model for other institutions that may wish to create procedural guidelines for student employees.  相似文献   

13.
《图书馆管理杂志》2013,53(3-4):483-509
ABSTRACT

A growing number of institutions are offering courses and degrees via distance education; however, distance education librarianship is a relatively new and often less defined field of librarianship. This paper will present the results of a survey to discover career paths leading to distance education librarianship. Based on a survey of subscribers to the OFFCAMP listserv, it asked questions such as: Is there a “typical” career path? Does previous or continuing work in other library units benefit a distance education librarian? What are the most important qualifications for a distance education librarian? Profiles of the education and experience of distance education librarians were analyzed for commonalities. The study concluded that distance education librarians come to their positions from a variety of experience, not always in libraries, but predominantly from library public service departments. A typical career path for distance education librarians is not evident at this time.  相似文献   

14.
Abstract

Even though every library, whether research, academic, public, special, or school will tailor their service to accommodate the specific needs of their customers or community, a common thread-our attitude toward customer service-bonds all librarians. How can we improve our desire to serve with a smile? Does a smile make a difference in customer service? What are some libraries doing to motivate their employees? How can we help one another on the job? This article will explore these and other related questions. Today's libraries are competing with a variety of information sources, some of which are easily available to the user through the Internet. In order to help preserve our most valued asset-our customers-libraries need to incorporate a well-developed, quality customer service program in their operational plan and budget.  相似文献   

15.
Objective:Systematic reviews and other evidence syntheses, the pinnacle of the evidence pyramid, embody comprehensiveness and rigor; however, retracted data are being incorporated into these publications. This study examines the use of retracted publications in the field of pharmacy, describes characteristics of retracted publications cited by systematic reviews, and discusses factors associated with citation likelihood.Methods:Using data from Retraction Watch, we identified retracted publications in the pharmacy field. We identified all articles citing these retracted publications in Web of Science and Scopus and limited results to systematic reviews. We classified the retraction reason, determined whether the citation occurred before or after retraction, and analyzed factors associated with the likelihood of systematic reviews citing a retracted publication.Results:Of 1,396 retracted publications, 283 were cited 1,096 times in systematic reviews. Most (65.0%) (712/1096) citations occurred before retraction. Citations were most often to items retracted due to data falsification or manipulation (39.2%), followed by items retracted due to ethical misconduct including plagiarism (30.4%), or concerns about or errors in data or methods (26.2%). Compared to those not cited in systematic reviews, cited items were significantly more likely to be retracted due to data falsification and manipulation, were published in high impact factor journals, and had longer delays between publication and retraction.Conclusions:Further analysis of systematic reviews citing retracted publications is needed to determine the impact of flawed data. Librarians understand the nuances involved and can advocate for greater transparency around the retraction process and increase awareness of challenges posed by retractions.  相似文献   

16.
《Communication Teacher》2013,27(4):286-291
This activity elucidates a critical and pragmatic means by which students and instructors can examine the practice of labor exploitation by neoliberal corporations. By employing critical communication pedagogy (CCP), instructors and students can learn about the ways that corporations actively steal wages from their employees and communicatively justify this theft through the ethic of individualism. In so doing, corporations break the social contract and inculcate employees to believe not in collectivism and social responsibility, but instead only in the logic of the free market. Thus, employees internalize the idea that earning at a level below what is desired is the fault of the individual and not the fault of the corporation. Employees learn to absolve corporations of any wrongdoing. Students and instructors will challenge this ideology and practice by employing the tenets of CCP to recognize and respond to labor exploitation.

Courses: Business and Professional Communication, Professional Speaking, Instructional Communication, Critical Studies/Critical Theory in Communication

Objectives: In this two-day activity, first, students will learn about critical communication pedagogy (CCP) and how they can apply it to respond to hegemony. Second, students will learn about the concept of labor exploitation that they may face in their future careers. Third, students will apply CCP to analyze and respond to the ways in which corporations justify labor exploitation through their communicative practices, equipping students to push back against labor exploitation in their future careers.  相似文献   

17.
ABSTRACT

The ability to tolerate ambiguity is an important attribute of successful leaders. In this article the metaphor of off-road motorcycling is used to introduce the concept of ambiguity and the virtues of becoming tolerant and comfortable with the uncertainty that has become a hallmark of information age organizations. Tolerance of Ambiguity is a known leadership concept that also extends to employees. Many employees want to be involved earlier in the planning and decision making process of the organization, but may be uncomfortable with the ambiguity characteristic of early stage planning.  相似文献   

18.
ABSTRACT

Not all digital scholarship or digital humanities centers are created equal. Some focus on service, while others conduct research and analysis or are more experimental with research and development applications. All of these usually claim an important component of collaboration, whether that is the sharing of ideas, resources, tools, or staff expertise. However, collaboration is often talked about but not practiced, whether in the library or across campus. This article highlights how cross-campus collaboration is not just a phrase but an underlying foundation for the development and success of a digital scholarship lab at Middle Tennessee State University (MTSU). The start-up framework includes defining digital scholarship, leadership roles, steps to success, investing in partnerships, and the foundational documentation that has led to the successful establishment of the library as the digital scholarship hub of the university.  相似文献   

19.
ABSTRACT

As budgets have tightened, library administrators are looking for more data to help them in making difficult collections decisions. They then often provide these data to higher-level administrators outside the library. When collecting library data, several questions come to mind: Who collects the data? What kinds of data exist? When are data collected? Where does the responsibility of data collection reside? How are data collected and interpreted? In this article, the author aims to address all these questions so as to give the reader a sense of direction in how these data can be applied to drive collections and collection-development policy.  相似文献   

20.
Abstract

The circulation staff at Staley Library, Millikin University, in Decatur, Illinois, experimented with using Blackboard courseware to train student employees. Staff and students' feedback offer additional ways to utilize Blackboard's features. Some promising applications for training and communicating with student employees are described. The student employees' Blackboard course page continues to evolve as an integral part of student employee training.  相似文献   

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