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1.
Mobile banking (mBanking) enables customers to carry out their banking tasks via mobile devices. We advance the extant body of knowledge about mBanking adoption by proposing a model for understanding the importance and relationship between the user perception of mBanking, initial trust in mBanking services, and the fit between the technology and mBanking task characteristics. We synergistically combine the strengths of three IS theories – task technology fit (TTF) model, unified theory of acceptance and usage of technology (UTAUT), and initial trust model (ITM). The model was tested in a study conducted in Portugal, one of the European Union (EU) countries with the highest mobile phone adoption. Based on the sample of 194 individuals we applied partial least squares (PLS) to test the conceptual model propose. The path significance levels were estimated using the bootstrapping method (500 resamples). The study found that facilitating conditions and behavioral intentions directly influence mBanking adoption. Initial trust, performance expectancy, technology characteristics, and task technology fit have total effect on behavioral intention. The paper offers valuable insights to decision-makers involved in the implementation and deployment of mBanking services. For researchers, the paper highlights the usefulness of integrating TTF, UTAUT and ITM in the development of a decision support framework to study the adoption of new technologies.  相似文献   

2.
Although business process management (‘BPM’) is a popular concept, it has not yet been properly theoretically grounded. This leads to problems in identifying both generic and case-specific critical success factors of BPM programs. The paper proposes an underlying theoretical framework with the utilization of three theories: contingency, dynamic capabilities and task–technology fit. The main premise is that primarily the fit between the business environment and business processes is needed. Then both continuous improvement and the proper fit between business process tasks and information systems must exist. The underlying theory is used to identify critical success factors on a case study from the banking sector.  相似文献   

3.
Despite the popularity of big data and analytics (BDA) in industry, research regarding the economic value of BDA is still at an early stage. Little attention has been paid to quantifying the longitudinal impact of organizational BDA implementation on firm performance. Grounded in organizational learning theory, this study empirically demonstrates the impact of BDA implementation on organizational performance and how industry environment characteristics moderate the BDA-performance relationships. Using secondary data regarding BDA implementation from 2010 to February 2020, we find that BDA implementation has a significant impact on two types of business value creation: operational efficiency and business growth. Furthermore, the impact of BDA on operational efficiency is amplified in less dynamic and complex environments, while the BDA-business growth relationship is more pronounced in more dynamic, complex, and munificent environments. Collectively, this study provides a theory-centric understanding of BDA’s economic benefits. The findings offer insights to firms about what actual benefits BDA implementation may generate and how firms may align the use of BDA with the industry environments they are operating in.  相似文献   

4.
While improving decisional quality is important to businesses, continued use of DMTs is a critical issue for managerial personnel. This problem mainly concerns the willingness of an individual to participate in the behavior. It can be further defined in a routine-based working behavior. This problem essentially involves three key issues, task fit, technology use, and habit. This study therefore integrates task-technology fit (TTF) model, expectation–confirmation mode (ECM), and habit, to examine the determinants of continued use of DMTs. Prior studies have focused on intention to use DMTs in the first time and only considered part of the three issues for identifying the determinants. 285 respondents from managerial personnel were collected to empirically evaluate this research model. The three issues are all important in influencing continuance use intention of DMTs. In particular, the task-technology fit indicates a direct effect on two factors of the technology use issue, user satisfaction and perceived usefulness, and an indirect effect on continuance use intention. User satisfaction and perceived usefulness, and habit are the key predictors of continuance use intention.  相似文献   

5.
盛亚  徐璇  何东平 《科研管理》2015,36(10):122-129
随着电子商务向传统行业的渗透,越来越多的传统企业在寻求合适的商业模式,但国内外关于零售商业模式研究很少,零售商业模式如何实现企业的价值创造并不清晰。本文聚焦大型零售企业的商业模式及其要素关系,利用多案例分析方法,提炼出电子商务环境下零售企业商业模式的构成要素及要素间关系,得出零售商业模式的价值创造框架,为零售商业模式研究,以及我国零售企业应对电子商务冲击和成功建立基于价值创造逻辑的商业模式提供启示。  相似文献   

6.
Big Data Analytics (BDA) is increasingly becoming a trending practice that generates an enormous amount of data and provides a new opportunity that is helpful in relevant decision-making. The developments in Big Data Analytics provide a new paradigm and solutions for big data sources, storage, and advanced analytics. The BDA provide a nuanced view of big data development, and insights on how it can truly create value for firm and customer. This article presents a comprehensive, well-informed examination, and realistic analysis of deploying big data analytics successfully in companies. It provides an overview of the architecture of BDA including six components, namely: (i) data generation, (ii) data acquisition, (iii) data storage, (iv) advanced data analytics, (v) data visualization, and (vi) decision-making for value-creation. In this paper, seven V's characteristics of BDA namely Volume, Velocity, Variety, Valence, Veracity, Variability, and Value are explored. The various big data analytics tools, techniques and technologies have been described. Furthermore, it presents a methodical analysis for the usage of Big Data Analytics in various applications such as agriculture, healthcare, cyber security, and smart city. This paper also highlights the previous research, challenges, current status, and future directions of big data analytics for various application platforms. This overview highlights three issues, namely (i) concepts, characteristics and processing paradigms of Big Data Analytics; (ii) the state-of-the-art framework for decision-making in BDA for companies to insight value-creation; and (iii) the current challenges of Big Data Analytics as well as possible future directions.  相似文献   

7.
为剖析技术创业企业商业模式创新多重前因的联动效应,基于商业模式冰山理论构建了商业模式创新前因的组态模型,以31家技术创业企业为样本, 采用模糊集定性比较分析方法,分析了技术创业企业商业模式创新多重前因的联动效应。研究结果表明:(1)技术创业企业商业模式创新具有“多重并发”和“殊途同归”的特点,单一要素难以构成商业模式创新的必要条件;(2)网络嵌入与资源整合能力的协同作用对技术创业企业商业模式创新至关重要;(3)在高度的环境不确定情况下,资源整合能力和机会识别能力的协同作用,以及网络嵌入和战略柔性的协同作用是技术创业企业商业模式创新的重要途径。本研究进一步发展了商业模式冰山理论,丰富了商业模式创新前因的研究成果,为解释既有研究的分歧提供了新视角,也为技术创业企业根植自身情境实现商业模式创新提供了理论指导。  相似文献   

8.
互联网信息技术的高速发展为后发企业技术追赶提供了新的情境。中国后发企业在技术追赶中表现突出,一些企业已经从追赶进入赶超阶段。通过对互联网科技领军企业阿里巴巴的纵向单案例研究,探索了后发企业技术追赶过程中商业模式设计和技术创新战略的共演机制,建立了一个将环境、商业模式设计—技术创新战略、技术追赶以一种复合视角联系起来的框架,得出主要结论:(1)商业模式设计与技术创新战略的动态匹配及其共同演化,是后发企业实现技术追赶的重要模式;(2)该共演过程会与所处环境形成良好互动,从而更好实现技术追赶;(3)技术追赶的成效会反过来影响后发企业组织架构的设计和战略的选择。研究结论从理论和实践上丰富了现有后发企业技术追赶研究。  相似文献   

9.
Although organizational factors related to big data analytics (BDA) and its performance have been studied extensively, the number of failed BDA projects continues to rise. The quality of BDA information is a commonly cited factor in explanations for such failures and could prove key to improving project performance. Using the resource-based view (RBV) lens, data analytics literature, business strategy control, and an empirical setup of two studies based on marketing and information technology managerial data, we draw on the dimensions of the balanced scorecard (BSC) as an integrating framework of BDA organizational factors. Specifically, we tested a model –from two different perspectives– that would explain information quality through analytical talent and organizations' data plan alignment. Results showed that both managers have a different understanding of what information quality is. The characteristics that make marketing a better informer of information quality are identified. In addition, hybrid (embedded) type analyst placements are seen to achieve better performance. Moreover, we add greater theoretical rigour by incorporating the moderating effect of the use of big data analytics in companies. Finally, the BSC provided a greater causal understanding of the resources and capabilities within a data strategy.  相似文献   

10.
This study investigates how Big Data Analytics (BDA) can be leveraged to support a city’s transformation into a smart destination. We conduct an in-depth case study of a city-in-transformation and adopt the perspective of technology affordances to uncover the varying opportunities enabled by BDA to facilitate the attainment of smart tourism goals. Our findings unveil three types of BDA affordances and demonstrate how these affordances are actualized in a cascading manner to enable informed decisions and a sustainable development of smart tourism. Implications are presented for future investigation of the affordances of BDA in smart tourism, as well as for policy makers and practitioners who engage in the development of innovative tourism services for the smart citizens.  相似文献   

11.
The objective of this study is to explore how mobile payment services can be used to assists in co-creating value for both consumers and merchants from the view of service-dominant logic (S-D logic). This study adopts the view of S-D logic by considering mobile payment an application of technology by which both consumers and merchants integrate their own operant and operand resources to accomplish payment task and thus create desirable value. It builds a conceptual framework to describe such a value co-creation process by applying the expectancy-value theory as a mediation between customers' resources and value created, and by using task-technology fit as a mediation between merchants' resources and value created. In this way, a value co-creation between consumers and merchants can possibly be achieved. No past studies have been found to combine S-D logic with the extant theories to describe mobile payment use behavior. The framework this study builds, therefore, becomes the major contributions of this study.  相似文献   

12.
颠覆性数字技术创新和数字产业新型业态正改写全球制造业竞争格局,知识产权裹挟的技术标准先行已成为全球数字产业的竞争规则,缺乏互联互通标准协议导致的“数据孤岛”等成为数字产业发展的“卡脖子”问题,因此加强数字技术标准引领规范、知识产权保护与运用对于加速推进数字产业创新至关重要。本文在细致阐述和挖掘数字产业创新概念内涵和发展其外延的基础上,通过对近二十年间发表于国际顶刊的268篇文章进行系统归纳,总结出“互动关系(协同推进)—内在机理(八力驱动)—作用路径(双向互动)”的技术标准和知识产权协同推进数字产业创新的框架,提出数字产业创新融合再造新业态的四种模式以及未来研究方向,以期推进数字产业创新相关领域研究的持续发展。  相似文献   

13.
Academic spin-offs often lack business expertise, face uncertainties regarding their innovation and their markets, and do not have a clear idea of how their product will create value. In spite of this vagueness, academic entrepreneurs must articulate a business model and rapidly establish trustworthy relationships with potential users, purchasers and capital investors. One may thus wonder how their technology development process is influenced by the long-term expectations of their putative customers as well as the short-term requirements of capital investors? This longitudinal case study examines how the business models of three Canadian health technology spin-offs sought to address the value expectations of clinical users and capital investors, how tensions were resolved, and the impact this had on technology design. We describe the synergistic readjustments, drastic reconfiguration and mismatch between business model and technology design we observed. Our discussion highlights the mediating mechanisms by which business models and technology design influence each other, clarifying why the initial value proposition of the spin-offs was either refined or reframed. Beyond confirming the importance of differentiating business models in the health technology industry, our study suggests that it is not only who makes decision that matters, but also how stakeholders’ value expectations get embedded in a spin-off's value proposition.  相似文献   

14.
张音  张千惠  郑海东 《科研管理》2021,42(4):201-208
本文借助网络志及扎根理论方法,考察营销人员如何借助在线商人社区对其电商营销活动进行赋能。研究发现,营销人员加入在线商人社区有助于其在电商营销专业知识和技能、心理状态以及对外影响力等方面获得提升,即实现赋能,而赋能对于社区成员获取在线交易机会有直接促进作用。社区信息特征、社交环境特征以及社区激励是影响赋能实现的前因,而上述因素通过影响社区成员对于社区和其他社区成员的融入水平,最终作用于赋能。  相似文献   

15.
王翔  李东  后士香 《科研管理》2015,36(7):96-104
尽管商业模式逐步成为企业战略中新的重要分析单元,但商业模式与企业绩效之间的关系仍未揭示清楚,研究成果较少且主要集中讨论商业模式的整体类型特征对企业绩效的影响。本文深入解剖商业模式的结构,将商业模式划分为顾客价值主张、业务活动系统和盈利方式三个构成,并开发出相应的量表,以281家2009-2011年间实现IPO的中国创业板上市公司为样本,运用SPSS软件对顾客价值主张、业务活动系统、盈利方式及它们之间的相互耦合对企业赢利性、增长性、效率性和市场价值四类绩效的影响进行层次回归分析,更全面地解释商业模式对企业绩效造成影响的复杂机理。分析结果表明,商业模式各构成之间的耦合相较于各构成本身的质地而言对企业绩效的影响更为显著。而在商业模式各构成中,顾客价值主张对企业绩效的影响最为显著。另外,商业模式对企业绩效具有不对称性的影响,对盈利性指标和成长性指标的影响最为显著。本文对中国创业企业开展商业模式设计和创新来提升企业绩效和价值具有一定的参考意义,也拓展了商业模式实证研究的分析框架。  相似文献   

16.
As customer co-creation behaviors in the peer-to-peer (P2P) economy become an increasingly important part of the global economy, the study of its drivers is of great necessity. One of the important yet overlooked drivers is digital physical attractiveness. This research draws on impression formation theory to examine how physical attractiveness drives customer citizenship behaviors in the P2P economy. More importantly, the current study investigates the non-linear effect of digital physical attractiveness and how the physical attractiveness effect differs across cultures. Two studies are used to test the framework. Study 1 uses secondary data crawled from China’s largest P2P accommodation-sharing platform. Study 2 analyzes the survey data from 533 accommodation-sharing customers in China (n = 213), Hungary (n = 159), and the U.S. (n = 161). Results found an n-shaped (inverted U) physical attractiveness effect in Study 1 in China, but a U-shaped effect in the cross-cultural context. The U-shaped effect is only effective when customers score high on collectivism, low on power distance, or low on masculinity.  相似文献   

17.
战略性新兴产业发展过程中,在技术创新与进步备受重视的同时,商业模式创新是产业化的重要前提也逐渐成为共识。文章结合战略性新兴产业的发展特点和趋势,基于战略三角理论“制度条件、产业结构、资源与能力”的视角,构建了涵盖战略性新兴产业的商业模式创新的“触发-演变-评价”动态环节的“战略性新兴产业商业模式创新的系统研究框架”。在此基础上,文章以全球新能源汽车产业发展最为迅速的中国市场商业模式创新为案例,应用理论框架对新能源汽车产业商业模式创新进行了剖析。研究表明:战略性新兴产业商业模式创新的理论分析框架对于深入研究产业商业模式的动态和系统演变具有重要的理论价值和意义。  相似文献   

18.
   价值共创作为一个新兴的、多学科融合的和极具发展前景的研究主题,已经成为当前理论和实践研究的前沿与重点。本文运用文献计量法对价值共创主题文献进行了系统梳理,整理并归纳出价值共创研究的发展脉络和规律以及内容框架。基于价值共创的前因-过程-结果,本文构建了价值共创研究的知识体系:价值共创的模式与过程、价值共创的驱动因素、顾客共创体验和价值共创的结果,并在分析现有研究不足的基础上指出了未来的研究方向,以期为国内价值共创领域的研究提供参考。  相似文献   

19.
程聪  王立丰  钟慧慧  陈盈 《科研管理》2018,39(10):90-99
企业跨国并购中,产业进入模式是企业战略决策的重要内容,而技术匹配能力则决定着企业能否将关联业务拓展转化成企业竞争优势。以长三角地区186家从事跨国经营的企业为研究对象为基础,探讨了企业跨国并购过程中业务关联与技术匹配之间的内在逻辑联系,并分析其对企业国际竞争力可能产生的影响作用。研究结果表明:企业跨国并购过程中,业务关联程度需要通过技术匹配能力影响对企业国际竞争力产生影响作用。当外部环境动态性日益提升时,业务关联程度与技术匹配能力之间的正向联系就越强,而技术匹配能力与企业国际竞争力之间的影响关系则不受影响。因此,环境动态性进一步加强了技术匹配能力在业务关联程度与企业国际竞争力之间的中介效应。  相似文献   

20.
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