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1.
The current study examines cognitive and emotional influences on the formation of interaction goals. Specifically, it develops and assesses an extension of Weiner's attribution-emotion-intention model of helping (e.g., Weiner, 1995) to the prediction of support providers' goals. 608 college students read situations manipulating attributions of responsibility, stability, and effort with regard to a friend who was seeking support. They subsequently responded to measures of emotional response (anger, sympathy), interaction goals, and attributions. Attributions were found to influence goals both directly and through the mediation of emotion, though the character of this influence depended strongly on the goal. The results suggest that at least some variability in the effectiveness and sensitivity of supportive communication can be explained by support providers' goals. They also indicate the need for continued, closer examination of cognitive and emotional influences on interaction goals and behaviors.  相似文献   

2.

This study reports the extent to which four social and message perception abilities predict the use of person‐centered messages in regulative influence situations: construct differentiation, number of prosocial influence goals, awareness of message effects, and positive outcome predictions. Undergraduate students completed several message tasks along with the Role Category Questionnaire to measure interpersonal cognitive complexity. Construct differentiation and the message analysis variables accounted for 45% of the variance in person‐centered regulative messages. Each of the message knowledge and goal variables was a significant predictor of person‐centered regulative messages. Person‐centered regulative messages were more likely to be produced by people with highly differentiated construct systems, people who had prosocial influence goals, and people who had knowledge of and confidence about the effects their messages would have on their message recipients.  相似文献   

3.
《Communication monographs》2012,79(3):189-203
When making requests, speakers often pursue not only an influence goal but a secondary goal such as implying that they do not wish to impose. This research asked whether or not the effects of situation features on the importance of secondary goals depend on the kind of request being made. The effects of six features and five interactions on the importance of five secondary goals were observed in four types of requests (borrow, share activity, stop annoyance, request permission). Findings indicate that the effect of situation features on the importance of secondary goals often depends on request type. The implications for cognitive theories of message production, individual differences in adaptive ability, and politeness theory (Brown and Levinson, 1987) are considered.  相似文献   

4.
One explanation for sex differences in supportive behavior is that men and women pursue different goals in supportive interactions. Sex differences in goals may themselves be explained by personality traits such as expressivity and supportive self‐efficacy, or situational factors such as target responsibility. The current study examined sex differences in the pursuit of eight supportive goals, and the extent to which differences were explained by personality and situational factors. Participants (254 men, 386 women) read hypothetical scenarios involving a distressed friend who was depicted as responsible or not responsible for his or her problematic situation, and responded to measures of supportive goals and personality traits. Results indicate that women are somewhat more likely to pursue a range of goals that are likely to result in effective supportive messages (e.g., emotional support, problem‐solving). Many of the sex differences in goal pursuit were mediated by the personality traits of expressivity and supportive self‐efficacy.  相似文献   

5.
This study examined how advice givers' self-reported interaction goals influence recipients' evaluations of advice. A typology of giver goals was developed based on message production theories, and the influence of goal pursuit on evaluations of advice was analyzed in interactions between friends (N=189 dyads). In the structural equation model, several giver goals directly affected recipients' evaluations of specific advice features (e.g., greater effort to give efficacious and feasible advice resulted in ratings of advice as more efficacious and feasible). In turn, recipient evaluations of specific message features influenced their ratings of advice message quality. Advice giver goals of efficacy/feasibility, politeness, and novelty led to positive recipient ratings, whereas effort to change the recipient's mind led to negative evaluations.  相似文献   

6.
The purposes of this study are to explore the role of negative emotions in the framework of the situational theory of problem solving (STOPS). First, we tested the validity of the original STOPS model with a sex crime issue in the context of Korea. Second, we tested the mediating role of negative emotions in the relationship between situational recognition and communicative action. The result suggests that STOPS is a useful model with a crime problem in the Korean context. Also, our proposed model shows that negative emotions serve as another aspect of motivation, and emotional experiences might precede subsequent cognitive activities. Especially, negative emotions show a stronger effect on situational motivation than communicative action. This study also found that negative emotions people feel about sex crimes directly influence their communicative action. Among different types of publics, the active and aware publics show stronger emotional responses than do the latent publics and nonpublics.  相似文献   

7.
《The Reference Librarian》2013,54(75-76):129-147
Summary

Every day at reference desks, public service points, and in library instruction, librarians assist people who are apprehensive about technology. There are assumptions in academe, held by librarians, faculty and administration, regarding students' technology savvy. Many of these assumptions are unfounded and incorrect. Librarians are challenged to serve those individuals technology has left behind with the same respect as those technologically up-to-speed. This paper is a discussion about technology anxiety, technophobe myths, and a theory of technophobic learning.  相似文献   

8.
《Communication monographs》2012,79(2):106-120

The purpose of this paper is to develop a model of negotiation rule use that incorporates both content and relational dimensions of communication and focuses upon interaction as the dependent variable. Fourteen negotiation rules are hypothesized to structure the negotiation interaction. From these rules fourteen interaction analysis categories are developed—with seven assessing how negotiators respond to one another and seven assessing how negotiators cue or constrain the opponent's next utterance. Interactions in mock negotiations are coded using this category scheme and placed into cue‐response transition matrices. The differences in interaction patterns among winners and losers are used to assess the extent to which the rules structure the negotiation interaction.  相似文献   

9.
《Communication monographs》2012,79(2):124-127

This paper presents a model of the processes involved in listener response to deductive arguments. The model stresses the function of situation and message stimuli as activating habit‐families of perceptual rules and evaluative strategies. A typology of responses to fallacious deductive arguments is included. The occurrence of these response types is used as a dependent measure in three studies of hypotheses derived from the model. It is suggested that the validity of an argument as well as the form of an argument is determined by the listener. External stimuli influence the perceptual rules and evaluative strategies activated within the listener. Concern should thus be upon the appropriateness of evaluative procedures for communication situations.  相似文献   

10.
The purpose of this study is to examine differences in the way communication situations are perceived among those with different attachment styles. The study examined the complexity of Secure, Avoidant, and Anxious/ambivalent's cognitive representations of other people and found that those with secure attachment styles to be slightly higher in cognitive complexity, on average, than those with avoidant and anxious/ambivalent styles. Further, this study found differences among the attachment styles in the way people think about interpersonal interactions. Using both categorical and continuous measures of attachment style, this study found that those with more secure attachment beliefs think about themselves as more skilled in seeking the affinity of others and define communication situations as more rewarding and attractive. Those with avoidant and anxious/ambivalent attachment styles, on the other hand, were found to perceive interpersonal situations as less rewarding, less attractive, and less useful in gaining the approval of others.  相似文献   

11.
《Communication Teacher》2013,27(4):309-314
Courses: Organizational Communication, Small Group Communication, Organizational Decision-making, and Communication Technology.

Objective: The objectives of this activity are twofold: (1) to engage students in the practice of small-group decision making bounded by temporal, situational, and cognitive constraints; and (2) to demonstrate how these constraints influence the success of small-group decision making by facilitating logical, illogical, or analogical reasoning.  相似文献   

12.
13.
《Communication monographs》2012,79(4):299-302

While awaiting the arrival of the experimenter, pairs of subjects participated in ten minutes of spontaneous casual interaction. The impression which each formed of the other was assessed. Analyses of these impressions compared subjects differing in initial level of cognitive complexity. High complexity subjects, in comparison with noncomplex subjects, formed more differentiated, more abstract, more highly organized, and less evaluatively polarized interpersonal impressions. These differences, consistent with the results of related research not based on direct social communication, are interpreted as supporting a cognitive‐developmental approach to impression formation.  相似文献   

14.

This study links the experience of loneliness to the use of relational maintenance behaviors. More precisely, an attributional perspective on loneliness is adopted, wherein chronic loneliness leads to attributions for the cause of loneliness to stable, internal, and uncontrollable factors; situational loneliness is more likely to be attributed to unstable, external, and controllable factors. Over 400 participants completed measures of chronic and situational loneliness, and relational maintenance strategies. Residts indicated that both forms of loneliness are negatively associated with maintenance strategies. As anticipated, chronically lonely people reported the least use of relational maintenance behaviors across relationship types.  相似文献   

15.

This study examined the relationships among viewers’ family communication patterns, sex and pregnancy experience, music video viewing motivations, and viewers’ cognitive processing of a music video about teenage pregnancy. Respondents were high school students, who watched a music video and filled out questionnaires on two occasions. Results of a path analysis demonstrated different paths for girls and boys: For girls, family communication patterns and sexual/pregnancy experience were directly related to the activity with which they processed the video; for boys, family communication patterns had a direct path to activity, but also had a path through observational goals. Results suggest that family communication patterns may operate as enduring general cognitive structures that predict viewer activity.  相似文献   

16.
袁静 《图书情报工作》2017,61(21):22-29
[目的/意义]高校图书馆情景敏感服务模式的构建是一项复杂的系统工程,探讨解析该服务模式的理论基础,可为服务的进一步开展与实施提供相应的理论依据和技术指导。[方法/过程]以相关性理论、社会认知观理论、情境学习理论、人机交互理论等为理论基础,深入解析情景敏感服务模式蕴含的系统角度相关性、用户角度相关性和情境观的相关性理论;从用户需求的社会认知分析、"以人为本"的服务系统设计、对用户需求满足与知识构建的支持等方面阐释情报学社会认知观理论对开展情景敏感服务提供的指导意义;情境学习理论以及泛在学习范式的形成为该服务的实现提供理论支撑;人机交互理论为情景敏感服务模式实现自然的人机交互和"以用户为中心"设计理念提供技术指导。[结果/结论]相关性理论、情境学习理论为情景敏感服务模式的开展提供理论依据,社会认知观理论为情景敏感服务的实施提供思想指导,人机交互理论为情景敏感服务的实现提供技术支撑。  相似文献   

17.
Courses: This activity can be used in a wide range of classes, including interpersonal communication, introduction to communication, and small group communication

Objectives: After completing this activity, students should be able to: (1) define attribution theory, personality attribution, situational attribution, and attribution bias; (2) provide examples of both personality and situational attributions; and (3) recognize why and when each type of attribution is used. This activity provides students an opportunity to explore attribution theory and attribution bias in a low-stakes setting, where the ultimate goal is a deeper understanding of the theory itself. Therefore, this activity is typically not treated as a graded assignment, but rather an opportunity for exploration and discussion.  相似文献   


18.
Discussions about relationship issues are rarely easy, and as in any important conversation, the actions of a relational partner may encourage one to change initial message intentions and behaviors during the course of an interaction. The interrelationship of communication goals and message content was examined through a sequential analysis of 10-minute conversations between 100 dating partners about a relationship problem. After completing survey measures, respondents engaged in a discussion about one partner's problematic behavior. Respondents then reviewed discussions to rate the importance of their communication goals (self-oriented, other-oriented, relational, or task) at 1-minute intervals. Objective coders assessed the grammatical focus of respondents' messages (self, relationship, partner, or task) at the same or adjoining interval. Lag sequential analyses indicated that goal importance defined self-interested or more prorelational content, providing evidence that goals are fluid and communicative behavior is influenced by dyadic interaction.  相似文献   

19.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

20.
Abstract

The Program for Cooperative Cataloging's 2018–21 strategic plan includes as one of its goals to “expand [the] use of linked data value vocabularies to augment, and where feasible to replace, existing metadata practices”. This paper sets out the reasons for pursuing this goal and considers some of the implications for MARC cataloging practice.  相似文献   

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