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1.
This study aimed to analyze the respective effects of cognitive and emotional elements on political judgments, and the effects of media use and political talk on those two elements. Along with the cognitive judgment about political and economic issues/policies, we explored the effect of emotional responses to political and economic situations. During this process, we also looked at the effect of media use and interpersonal communication channels. By analyzing survey data gathered in December 2007, it was first found that voters' cognitive judgment and emotional responses to political and economic situations, respectively, affected their evaluation of the incumbent president. Second, emotional reactions such as ‘pride’ in politics, and ‘hope’ and ‘anger’ for economics, showed significant influence on their evaluation of the president's performance. Third, voters' patterns of media use and interpersonal talk appeared to exert significant influences on those cognitive judgments and emotional responses to political and economic reality.  相似文献   

2.
Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N?=?304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.  相似文献   

3.
This study examined how advice givers' self-reported interaction goals influence recipients' evaluations of advice. A typology of giver goals was developed based on message production theories, and the influence of goal pursuit on evaluations of advice was analyzed in interactions between friends (N=189 dyads). In the structural equation model, several giver goals directly affected recipients' evaluations of specific advice features (e.g., greater effort to give efficacious and feasible advice resulted in ratings of advice as more efficacious and feasible). In turn, recipient evaluations of specific message features influenced their ratings of advice message quality. Advice giver goals of efficacy/feasibility, politeness, and novelty led to positive recipient ratings, whereas effort to change the recipient's mind led to negative evaluations.  相似文献   

4.
《Communication monographs》2012,79(2):119-123

The relationship between one's attitude toward self‐disclosure in interaction and the complexity of his system of dimensions for construing the behavior and character of others was examined within a cognitive‐developmental framework in which development was hypothesized to be a function of the range and intensity of one's social experiences. Significant correlations involving three indices of construct usage reflecting the differentiation and integration of the motivational constructs in a perceiver's cognitive system suggest that it is one's motivational constructs which are elaborated through self‐disclosing interactions and which, in turn, allow for the formation of the kind of subjectivity satisfying impressions that favorably orient one toward the mutual disclosure of self‐attributions.  相似文献   

5.
Capitalization attempts, or the sharing of personal good news, can have positive outcomes for disclosers when met with a skillful response. This study reports on a test of an attribution-based theoretical framework for capitalization response messages. Participants (N = 314) read capitalization response messages created by crossing the causal attribution dimensions of locus, stability, and globality. They rated messages for their anticipated effect on positive and negative affect. Results indicate that messages that make internal attributions for success are rated significantly higher on positive affect and lower on negative affect than messages making external attributions, as are messages making stable versus unstable attributions. The stability dimension moderates the impact of the globality dimension on message ratings. Implications for attribution and social support theories are discussed.  相似文献   

6.
The growing ubiquity of mobile telephony able to send e-mail raises new questions, and renews old issues, about the effect of the medium on a message. This article reports experimental results testing effects of user- and medium-generated cues on perceptions of message senders. Grounded in warranting theory, we assess the interaction of low- and high-warrant cues on perceptions of the sender's professionalism, hypothesizing senders of grammatically accurate messages are perceived as more credible. However, we also hypothesize an interaction between grammatical accuracy and the system-generated high-warrant cues from the mobile device used to send the message. Responses from 111 students assessing the credibility of an e-mail sender indicate that, although a message's user-generated content (grammatically accurate vs. erred) influences receiver's perceptions, negative attributions are attenuated by cues reflecting the transmission medium (i.e., a message's mobile signature block). Findings offer theoretical implications for warranting theory. Additionally, results suggest practitioners need to craft a message and indicate the transmission medium strategically to mitigate any impacts on attributions of professionalism to message receivers.  相似文献   

7.

Although scholars frequently describe communication as goal oriented, they offer limited detail about how people form interaction goals in situations. This paper presents a “Cognitive Rules” model which specifies assumptions about the structures and processes underlying goal formation. According to the model, people represent their knowledge about goals within an associative network model of memory, which contains cognitive rules linking situational features and desired outcomes. People's likelihood of forming a goal depends on the accessibility of relevant cognitive rules as well as the fit between perceived situational features and rules. An experiment testing these assumptions is reported. As predicted, a priming manipulation influenced interaction goals in attributionally ambiguous but not in attributionally clear compliance‐gaining situations. Unexpectedly, the effect of priming on goals occurred only for people high in construct differentiation. Implications of these findings for accounts of goal formation and message production are discussed.  相似文献   

8.
The purpose of this study is to explore the effects of emotional support discrepancy (ESD), or the degree to which people feel their standards for emotional support are met, immediately after a supportive interaction and in the days following the interaction. One hundred thirteen dating couples discussed in the laboratory a topic that was stressful for one of the partners and then completed daily diary logs for seven days. Immediately following the laboratory interaction, a smaller ESD was indirectly associated with more positive affect, less negative affect, and greater relationship satisfaction through cognitive reappraisal. In the days following the laboratory interaction, ESD was not associated with future conversations about either the laboratory stressor or stressors that emerged during the week, but was marginally and positively associated with brooding rumination about the laboratory stressor and positively associated with brooding rumination about the partner's support in general. In addition, both types of rumination were associated with less positive affect, more negative affect, and less relationship satisfaction over the course of the week.  相似文献   

9.
Two experiments investigated the influence effects of negative photographs on people's attitudes after reading a news story. Experiment 1 presented an online news emulation to participants showing a story and images (high-emotion/low-emotion/no image) about African famine relief efforts. Experiment 2 replicated the design with a story and images about U.S. involvement in the Afghanistan War. As anticipated, using the predictions of the Affect Heuristic model of judgment formation, the addition of pictures with strong emotional activation had a diminishing effect on people's support for the war in Afghanistan and their support for famine aid. Additionally, decreasing effects were observed in broader attitudes concerning participants' support of a militaristic national policy in Experiment 2. These results are discussed regarding their implications for theories of judgment formation and journalistic practice.  相似文献   

10.
ABSTRACT

Strategic communication is not solely the remit of library managers and directors, but is the product of internal culture and engagement with the organization's brand. Libraries need to communicate strategically, in order to demonstrate to individuals across the organization that their message is on point, and that they understand, are committed to, and actively support the university's goals. Much of this work happens via the myriad of interactions library staff at all levels have with students and staff (and indeed community members) of all kinds. When the attitude and behavior of library staff does not truly reflect the library's and the university's branding or goals, this undermines more explicit measures of value. It is important for the leadership of academic libraries to understand and influence how every library staff member views his or her role in the organization, so that their communication is reflective of a confidence in themselves and their profession, and a solid understanding of their institution and the higher education landscape. In large-scale organizational change, both intellectual and emotional buy-in to the organization can wane. We seek to show how a people-centered change process, rather than adversely affecting staff buy-in, could instead increase buy-in to the organizational change.  相似文献   

11.
Contributing to the literature on affective processing and attitude formation, this study investigates the effects of a discrete emotion (disgust) and an emotional disposition (need for affect [NFA]) on support for regulation in the context of microbiome research. Data from a web-based experiment (N = 1,005) showed that experienced disgust mediated the effect of disgust-eliciting information on support for regulation. This mediated relationship was moderated by NFA. More specifically, NFA moderated the path between experienced disgust and regulatory attitudes but not that between message exposure and experienced disgust. The two dimensions of NFA played different moderating roles: Emotional approach amplified the relationship between disgust and the attitudinal outcome, whereas emotional avoidance attenuated it. The study furthers understanding about how NFA influences emotional processing and contributes to research on disgust as a relatively understudied discrete emotion.  相似文献   

12.
This study examined how emotional contagion may influence student perceptions of rapport with the instructor, emotional support received in the classroom, emotional work performed, and perceived cognitive learning. Participants revealed that emotional contagion was positively related to perceptions of rapport with instructors but unrelated to emotional support from instructors, emotional work performed in the classroom, and valence. Students who were high in emotional contagion reported significantly more rapport, emotional support, and positive valence. When controlling for emotional contagion, only classroom valence predicted students’ perceptions of cognitive learning.  相似文献   

13.
《Communication monographs》2012,79(3):189-203
When making requests, speakers often pursue not only an influence goal but a secondary goal such as implying that they do not wish to impose. This research asked whether or not the effects of situation features on the importance of secondary goals depend on the kind of request being made. The effects of six features and five interactions on the importance of five secondary goals were observed in four types of requests (borrow, share activity, stop annoyance, request permission). Findings indicate that the effect of situation features on the importance of secondary goals often depends on request type. The implications for cognitive theories of message production, individual differences in adaptive ability, and politeness theory (Brown and Levinson, 1987) are considered.  相似文献   

14.
This study investigates how prime-time television news portrayed attributions of responsibility for climate change policy issues in the United States, China, and Canada. In analyzing news coverage of the 2009 climate change summit in Copenhagen, we distinguish between causal and treatment responsibility. Additionally, we develop frames to test Cerutti's conceptualization of responsibility attribution (2010). The results suggest that television news in the 3 countries portrayed treatment responsibility differently. The prominence of morality, global justice, and national efficacy frames varied across countries, and these conditions were associated with the treatment responsibility frame, partially lending support to the validity of Cerutti's conceptualization.  相似文献   

15.
《Communication monographs》2012,79(3):217-235
Communication scholars have long argued that achieving one's personal goals with others constitutes an important element of interpersonal communication competence. Moreover, sensitivity to the partner's goals has been implicated in various lines of research related to competence. Despite the presumed status of goal achievement and sensitivity to the partner's goals, models do not develop the relationships between these constructs and how actors are assessed in terms of competence criteria. This paper attempts to repair this oversight by advancing and testing hypotheses that connect assessments of competence to actor's goal achievement and sensitivity to the partner's goals. Using the Actor-Partner Interdependence Model (APIM) (Kashy & Kenny, 1999), both actor and partner assessments of the actor's sensitivity and conflict strategies were analyzed. Results reveal that sensitivity to the partner's goals was a strong predictor of competence assessments and that actor goal achievement was a moderate predictor of competence assessments. In short, support was found for the explicit inclusion of goal achievement and goal sensitivity in models of interpersonal communication competence.  相似文献   

16.
In situations of crisis, governments must acknowledge that communication is a major weapon in their armoury, and can be used to convince the public to accept sometimes stringent measures, while preventing a worsening of the situation by curbing any spread of panic. Theoretically, during a pandemic, fear can be contained at reasonable levels by governments counterbalancing uncertainty with information. However, there is no empirical evidence on how the flow of information during a crisis can influence emotional states among the population. In this process, social media appears to be a valuable tool for governments to observe emotional response in a population. In the light of this and within the context of the Italian government's social media campaign #iorestoacasa (‘I'm staying at home’) launched during the Covid-19 crisis, the current study utilises text analytics to explore the relationship between government and press communication, and the level of fear expressed by citizens through more than 200 thousand #iorestoacasa tweets. The results highlight how the content of the messages evolved in the early part of the outbreak and during the social media campaign. They suggest that in Italy the discussion regarding the efforts made by the European Council to find common solutions for dealing with the emergency has prompted a positive influence on public mood. Conversely, messages about people's individual vulnerability and the associated sense of an external locus of control correlated positively with levels of fear. This study opens new ways to support government communication during a crisis by monitoring public emotional response through social media.  相似文献   

17.
The current study explored a whole-network approach to measure the impact of institutional completeness at an individual-level with regards to [Kim, Y. (2001). Becoming intercultural: An integrative theory of communication and cross-cultural adaptation. Thousand Oaks, CA: Sage.] a theoretical model of cross-cultural adaptation. A new construct of ‘ethnic entrainment’ was proposed as a way to bridge the different levels of theoretical constructs in the model. The analytical challenge of verifying the influence of institutional completeness (a group-level construct in the model) on individuals’ communication patterns was partially overcome in this study by measuring the degree of one's structural embeddedness in various ethnic community networks (i.e. information, emotional support, and tangible help exchange networks). A community member survey (N?=?172) was utilized to construct social networks of a Korean immigrant community. The research tested hypotheses generated from Kim's theorems on the relationships between ethnic group strength and host/ethnic interpersonal/mass communication. Three out of five hypotheses were supported through hierarchical regression analyses.  相似文献   

18.
This study investigates how much corporations should communicate about their corporate social responsibility (CSR) to stakeholders. It is important to know how much a corporation should communicate about its CSR, because over-communicating CSR may cause stakeholders to question the motivations (CSR-induced intrinsic and extrinsic attributions) of the corporation’s CSR engagement. Through an experiment (N = 372), the effects of corporate reputation and the amount communicated about CSR on CSR-induced attributions are investigated. Findings show that neither the amount of CSR communication nor corporate reputation influences stakeholders’ CSR-induced attributions. The findings of this study suggest that corporations may choose to spend less time and money trying to communicate about their CSR engagement, because it does not influence stakeholders’ CSR-induced attributions.  相似文献   

19.
《Communication monographs》2012,79(3):301-313
This paper reports on a two-part investigation of people's criteria for evaluating (a) how skillful comforting behavior is, and (b) the outcomes of comforting interactions for distressed persons. In Study 1, individuals were interviewed regarding their experiences in comforting interactions. These interviews, along with previous comforting message research, were used to generate items representing "skillful" comforting behavior and possible outcomes from comforting interactions. These items comprised the questionnaire used in the second study. In Study 2, participants reported on an interaction in which they had been comforted by a friend. Participants rated the comforting behaviors of their friends and the outcomes they experienced following the interaction. In terms of skillfulness of the comfort providers' behavior, five factors emerged: Other Orientation, Problem Solving, Relating, Refraining from General Negativity, and Different Perspective. Three distinct criteria emerged in evaluations of the outcomes of comforting interactions: the recipients' Positive Mood following the comforting, the Empowerment they experienced, and the degree to which they had Stopped Rumination about their problem. Multiple regression analyses revealed the utility of the skillfulness criteria in predicting the outcomes experienced by distressed persons. The results are discussed in terms of theories and research on coping, social support, and comforting messages.  相似文献   

20.
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