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1.
This study examines how support seekers can integrate verbal and nonverbal cues in social network sites (SNSs) to elicit quality support from others. Building from sensitive interaction systems theory and verbal person centeredness (VPC), participants (N?=?579) evaluated a SNS profile that contained manipulated levels of directness in status updates used to seek support and nonverbal emotional expression in profile pictures. To capture the transaction of support, participants provided supportive messages in public and private conditions that were coded for their level of VPC. Negative emotional cues in profile pictures increased VPC in private messages, whereas directness in status updates negatively predicted VPC in private messages. Participants produced messages with higher levels of VPC after they viewed profiles that incorporated more features to disclose distress effectively. Broadly, this study addresses whether the content people post on SNS profiles shapes the quality of the supportive messages they receive. 相似文献
2.
Sandi W. Smith Merry Morash Brandon Walling Elizabeth A. Adams Amanda J. Holmstrom 《Journal of Applied Communication Research》2013,41(3):344-363
Supervising agents serve as sources of social support for over one million women in the US on probation and parole who strive to avoid recidivism. Little is known about the supportive messages agents intend to provide their female clients or their precursors. The optimal matching model of social support is used in an investigation of the precursors to agents’ intent to send different types of social support messages to the women they supervise. Results indicated that supervising agents intended to provide informational support in the form of suggestions or advice, esteem support in the form of compliments, and emotional support in the form of encouragement to the women. Both agent communication pattern and offender level variables were precursors to the intent to send informational support messages, but only agent communication pattern variables predicted the intent to send emotional support messages. 相似文献
3.
Patricia E. Gettings Elizabeth Dorrance Hall Steven R. Wilson Daniel M. Kamal Jill Inderstrodt-Stephens Linda Hughes-Kirchubel 《Communication monographs》2019,86(2):205-228
This online experiment integrates confirmation, politeness, and self-determination theories to examine how Veterans evaluate family members’ messages encouraging them to seek behavioral health care. Veterans (N?=?226) evaluated messages manipulated to express high or low levels of acceptance and autonomy support, completed outcome measures (persuasiveness, relational impact, identity management, emotions), and reported on their own reintegration difficulties. Positive associations were found between perceived message acceptance and three outcomes, and perceived autonomy support and two outcomes. Reintegration difficulties were associated with more negative message perceptions. Perceived acceptance and autonomy support also mediated a number of associations between manipulated message features and outcomes, as well as reintegration difficulties and outcomes. Theoretical and practical implications are discussed. 相似文献
4.
Hyo Jung Kim 《亚洲交流杂志》2018,28(5):541-558
This study investigates how the public’s perceptions of nuclear power, one of the modern technologies at the center of public debate on risk issues, are influenced by gain versus loss framing in the volatile context of nuclear energy applications in South Korea. Drawing upon prospect theory as its conceptual framework, this experiment using 566 adult participants found that loss-framed messages (i.e. emphasizing the negative outcomes of not using nuclear power) were more effective in increasing participants’ message credibility perceptions as compared to gain-framed messages (i.e. emphasizing the positive outcomes of using nuclear power). Additionally, the results found issue involvement to be a significant moderator of the framing effect, by demonstrating that the advantage of loss framing was stronger for participants who were highly involved in nuclear energy issue, as compared to those who were less involved in the issue. The theoretical and practical implications of these findings are discussed. 相似文献
5.
Craig R. Hullett 《Communication Research Reports》2013,30(3):285-294
The attribution theory of emotion (Weiner, 1986) is presented as a common example of a naïve theory finding that people expect attributions of personal control and other control to underlie feelings of guilt and anger respectively. The study predicts that supporters use this implicit knowledge to focus their supportive messages on the attributions corresponding to their recipients’ reported emotions. It is also possible that supporters are influenced by their own attributions about support recipients’ problems. The data from 84 college students indicate that the supporters’ intended and actual messages tended to follow their own attributions about their recipients’ situation rather than the attributions implied by the emotions reported by their recipients. It is suggested that some supporters fail to be comforting to their recipients because they do not perceive the situation in the same way as their recipients, and may therefore try to change their recipients ‘ perceptions of their problems. 相似文献
6.
This experiment examined reciprocal communication among support seekers and support providers in online support forums. An interactive online support forum web page was employed where comments to a support-seeking post and a support seeker’s reply to previous comments were manipulated, and participants could post their responses on the interactive web page. Results showed that support seekers received more supportive responses from subsequent viewers when they expressed appreciation for earlier comments. Compared with an appreciative reply to supportive comments, the same reply to unsupportive comments elicited more positive expectancy violations and thus higher levels of action-focused supportiveness in viewers’ responses. This study extended the application of expectancy violations theory to the context of online support forums. 相似文献
7.
A content analysis was conducted of the posts generated by mass media organizations and public opinion leaders on the Chinese social media platform Sina Weibo to investigate the associations between several communication message cues and opinions about people with depression (N = 102). The study revealed that the posts of the influential users were more likely to be stigmatizing when they communicated stereotypes, but less likely to be stigmatizing or more likely to be supportive when they made personal, genetic and medical, and social and environmental cause and responsibility claims. The posts were also more likely to be supportive if the influential users presented treatment and recovery information. In addition to finding out what communication cues activate the influential users' stigmatizing or supportive opinions, the study also examined and found the impact of the influential users' opinions on their followers' opinions on this issue (N = 8261). The findings showed that the public opinion leaders were more likely than the mass media to express support for people with depression. This support then translated into supportive responses among their followers toward those living with the disease. 相似文献
8.
Shardé M. Davis 《Communication monographs》2019,86(2):133-157
This study extends a rich line of research on racial microaggressions (Sue, 2010) by examining the way friendship networks of Black women communicate support to a targeted individual. Groups of Black women friends (n?=?52) engaged in supportive discussions about racial microaggressions by white women perpetrators, and a research team of Black women inductively analyzed the supportive encounters. The findings indicated that groups engaged in a two-phase process of supportive communication that began with Individual Orientation, which describes person-centered messages that solely supported a target, and continued to Collective Orientation, which describes group-centered discussions about the prevalence and effects of racial injustice on all Black women. Three co-occurring sub-themes emerged in Collective Orientation: Hostile Differentiation, Socio-political Contextualization, and Collective Uplift. Humor and Laughter were important in both phases. Generational dynamics were also considered in this study, but few differences emerged. Implications and directions for future research are discussed. 相似文献
9.
Jennifer Owlett 《Communication Teacher》2018,32(4):203-208
This single-class activity expands current literature on person-centered messages by providing attention to message quality in mediated contexts. Students begin the activity by reviewing a hypothetical scenario in which a friend has posted about a family death loss on social media. After reviewing this scenario, students then create sample supportive messages that they could share with a grieving friend. Students are also asked to apply their knowledge about person-centered messages to evaluate other fictional support messages. Students who participate in this activity will be provided with additional skills for comforting grieving friends effectively.
Courses: This single-class activity can be implemented in several courses, including interpersonal communication, the dark side of interpersonal communication, and family communication.
Objectives: Students who complete this activity should be able to: (1) outline what qualities comprise a person-centered support message; (2) discuss why highly person-centered messages are effective in providing support to others; and (3) evaluate death loss support messages across levels of person centeredness. 相似文献
10.
This study examined the joint effects of a superior’s verbally aggressive behaviors and nonverbal immediacy behaviors on a subordinate’s perceptions of a superior’s credibility. Participants (n = 415) from intact classes were randomly assigned into one of the four experiment conditions simulated by four video segments: use of nonverbal immediacy and verbal aggression, nonuse of nonverbal immediacy and use of verbal aggression, use of nonverbal immediacy and nonuse of verbal aggression, and nonuse of nonverbal immediacy and verbal aggression. The findings indicate that superiors who do not use verbally aggressive messages and who are nonverbally immediate were perceived with a higher level of competence, trustworthiness, and caring than superiors who use verbally aggressive messages and who are not nonverbally immediate. In addition, superiors who use verbally aggressive messages and who are nonverbally immediate were perceived with the lowest level of perceived competence as compared to superiors in the other three conditions. 相似文献
11.
Lisa M. Guntzviller Erina L. MacGeorge David L. Brinker Jr. 《Communication monographs》2017,84(4):488-509
Theory on advice currently gives insufficient attention to relational context, the interaction, and the advisor’s perspective. We conceptualize advice interactions as dyadic processes within relationships, and examine how relationship assessments influence perceptions of advice and the interaction. Friends reported on their relationships (152 dyads, N?=?304), had conversations that included advice, and then rated advice quality and conversational satisfaction. An actor–partner interdependence model supported a “mutual influence model:” both advisors and recipients were influenced by their own and their partners’ assessments. For advisors and recipients, higher ratings of partners’ past support increased their own advice quality ratings and conversation satisfaction, and higher advice quality increased conversation satisfaction. Relationship reports from the partner’s perspective impacted individuals’ outcomes in unexpected ways. 相似文献
12.
This study extended research on verbal person-centered (VPC) support by studying VPC in conversations, examining perceptions of support providers and receivers, testing the influence of different communication channels, and evaluating longitudinal outcomes. Two hundred fifty-five dyads composed either of two men, two women, or one man and one woman interacted in a laboratory wherein channel and level of VPC were manipulated. Evaluations of support were gathered from support providers and recipients, and recipients also reported outcomes three weeks later. Perceptions of support differed between channels, such that men providing high VPC support were evaluated more positively when using CMC, and women communicating low VPC support were evaluated more negatively online. Effects of level of VPC, channel, and provider's sex on receivers' outcomes persisted three weeks later. 相似文献
13.
Erina L. MacGeorge Bo Feng Ginger L. Butler Jennifer L. Dane Stacey A. Passalacqua 《Communication Studies》2013,64(1):23-46
One explanation for sex differences in supportive behavior is that men and women pursue different goals in supportive interactions. Sex differences in goals may themselves be explained by personality traits such as expressivity and supportive self‐efficacy, or situational factors such as target responsibility. The current study examined sex differences in the pursuit of eight supportive goals, and the extent to which differences were explained by personality and situational factors. Participants (254 men, 386 women) read hypothetical scenarios involving a distressed friend who was depicted as responsible or not responsible for his or her problematic situation, and responded to measures of supportive goals and personality traits. Results indicate that women are somewhat more likely to pursue a range of goals that are likely to result in effective supportive messages (e.g., emotional support, problem‐solving). Many of the sex differences in goal pursuit were mediated by the personality traits of expressivity and supportive self‐efficacy. 相似文献
14.
Katie K. Kang 《Communication Studies》2017,68(4):403-421
Despite the benefits of using online social support groups, prior research does not provide a solid understanding of the online factors related to an individual’s supportive interaction. Accordingly, this study aims to explore how various aspects of anonymity predict different levels of social support engagement. The current study uncovers that visually identifiable group members are more likely to get supportive responses than are visually anonymous members. Also, when support group members are visually and discursively identifiable, they are more likely to get supportive messages than those who are visually and discursively anonymous. Additionally, the more identifiable support group members are, the more they receive positive messages. Practical implications for the role of social support group members’ anonymity/identifiability on the overall social support process are presented. 相似文献
15.
Amanda J. Holmstrom 《Communication Studies》2013,64(1):77-98
Esteem support is a particular form of social support that is provided with the intent of enhancing how others feel about themselves and their attributes, abilities, and accomplishments. This study examines the association between perceptions of esteem support message helpfulness and (a) characteristics of the esteem support situation, (b) the relationship between provider and recipient, and (c) features of the perceived esteem support message. Participants (N = 55) recalled two esteem-threatening situations, one for which they received helpful esteem support and another for which they received unhelpful esteem support. Messages and features of situations and helpers were coded. Results indicate that features of the esteem support message and the helper are related to perceptions of messages helpfulness. 相似文献
16.
《Communication monographs》2012,79(3):239-261
This study investigated the contribution of nonverbal cues to supportive communication in interactions between mothers and young adult children. Current support communication research primarily focuses on verbal messages communicating support or conceptualizes nonverbal communication in narrow ways. Using the concept of interactional sensitivity from attachment theory for direction, a number of hypotheses concerning support provision were proposed in order to develop our understanding in this area. Findings provide insight into the role of nonverbal as well as verbal communication in supportive interaction. Interactional sensitivity—in the form of certain conversational involvement cues (vocal warmth/interest and kinesic/proxemic attentiveness), responses appropriate to the child's needs, and movement synchrony—predicted young adult children's perceptions of mothers’ supportiveness during a conversation about a relationship problem. 相似文献
17.
《Journal of Radio & Audio Media》2013,20(2):411-424
Radio affords the means to reach large audiences with reinforcing messages about health. To date, research-has seldom considered the effects of radio messages on rural or farming populations' health practices. The present study evaluated the impact of exposure to radio messages about sun protection on farmers' (N = 172) perceived knowledge about sun protection, perceptions regarding their families' expectations for farmers to practice sun protection, and farmers' sense of self-efficacy when it comes to practicing sun protection. Farmers' own efforts to promote sun protection, to purchase products to support their own sun protection, and their actual sun protection behaviors were also considered with regard to exposure to radio messages about sun protection. Findings revealed that farmers who recalled having heard a message about sun protection during the previous 12 months were more likely to perceive themselves as knowledgeable about sun protection, to perceive their families as expecting them to practice sun protection, and to believe that sun protection is a relatively easy thing to do. Farmers exposed to radio messages about sun protection were also more likely to promote sun protection to others and to purchase products to support their own sun protection practices. These results suggest that radio is a channel with great potential for achieving health promotion aims among rural farming populations. 相似文献
18.
Rebecca Roth 《Communication Studies》2016,67(3):302-320
Capitalization attempts, or the sharing of personal good news, can have positive outcomes for disclosers when met with a skillful response. This study reports on a test of an attribution-based theoretical framework for capitalization response messages. Participants (N = 314) read capitalization response messages created by crossing the causal attribution dimensions of locus, stability, and globality. They rated messages for their anticipated effect on positive and negative affect. Results indicate that messages that make internal attributions for success are rated significantly higher on positive affect and lower on negative affect than messages making external attributions, as are messages making stable versus unstable attributions. The stability dimension moderates the impact of the globality dimension on message ratings. Implications for attribution and social support theories are discussed. 相似文献
19.
Ron Warren 《Mass Communication and Society》2013,16(2):217-220
Recent research shows parents manifest parental third-person perceptions on behalf of their children; that is, they believe their children are less affected by media sex and violence than other children. This study (N = 171) found parental third-person perceptions for materialism effects of television and parental first-person perceptions for advanced educational effects of public television. Perceptions of materialism effects on one's own and other children predicted parental mediation, whereas perceptions of education effects predicted support for regulations requiring more educational television. 相似文献
20.
《Communication monographs》2012,79(2):220-242
The current study extends research on the Cognitive-Emotional Theory of Esteem Support Messages (CETESM) and examines the role of esteem support during the job search. Unemployed, underemployed, and/or displaced job seekers (N=197) recalled an esteem support message they had received during their job search. Messages were coded using a scheme derived from the CETESM. Results indicate that helpful messages (i.e., those that enhanced state self-esteem related to the job search) were significantly more likely than unhelpful messages to contain message features predicted by the CETESM. Helpful messages were also associated with greater job search activity than were unhelpful messages. Theoretical implications, as well as pragmatic implications for those who wish to support job seekers, are discussed. 相似文献