共查询到19条相似文献，搜索用时 214 毫秒
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在企业开展实施知识管理是企业维持核心竞争力的重要方式.文章在详细分析知识管理实施影响因素的相关理论上,提出影响知识管理成功实施的5个主要因素,并进一步分析各影响因素间的关系,为企业知识管理实践提供帮助. 相似文献
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管理咨询公司作为典型的知识密集型企业,知识已经成为其竞争优势的重要来源.为此许多咨询公司花费了大量的时间和金钱,通过构建知识仓库的形式来管理企业内部的知识资源.管理咨询知识仓库的成功运行,不仅取决于技术方面的成功,更重要的在于咨询员工对于知识仓库的使用,即知识重用和知识贡献两个方面.从咨询项目中员工对于知识仓库的使用入手,对咨询员工的知识重用与知识贡献行为影响因素进行了分析. 相似文献
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网络课程设计是网络教育成功的首要因素.本文是作者在进行了大量的实践观察之后,在阅览了相关文献的基础之上,先介绍了网络课程的定义及应用现状,然后分析了常见的几种媒体呈现方式,总结了网络课程中媒体呈现方面的不足并给出了建议,希望对以后的网络课程建设有一定的帮助.当然,媒体呈现方式不仅仅是网络课程设计的一个小的方面,所以以上的这些研究还是不能够以偏概全,关于整个网络课程的研究,有待大家进一步探讨. 相似文献
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国外知识管理研究述评 总被引：25，自引：0，他引：25
知识管理是当今管理科学、信息科学交叉融合的最新理论成果之一，日益受到理论界与产业界的关注。90年代以来，关于知识管理的研究大量涌现。本文对知识、知识管理、智力资本、知识管理框架体系等现有理论进行了评论性回顾，并对相关研究领域急需解决的问题做了展望。 相似文献
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张长征 《科学学与科学技术管理》2011,32(11)
近年来,跨国公司知识管理成功影响因素的研究偏重于流程性、管理性、文化性与结构性因素的探讨,轻视知识管理与战略结合的重要性研究。这使得跨国公司无从了解知识管理与战略实现的密切联系,以及如何从战略层面上推动跨国公司知识管理以更好发挥其最大价值。研究了战略性因素对跨国公司知识管理成功的影响。结果表明,知识管理所关注的核心知识与战略类型要求相匹配的程度有助于跨国公司知识管理成功;知识管理的个人化/编码化战略及内向型/外向型战略与知识资源的契合度有助于跨国公司知识管理成功;总部高层领导战略性支持可促进知识管理过程中的部门协同、知识整合和资源保证,从而确保跨国公司知识管理成功。 相似文献
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知识管理的四维分析框架 总被引：2，自引：0，他引：2
提出知识管理的四维分析框架,即知识管理行为、知识处理行为、知识资源和知识管理影响因素.试图用于解决不同学科关于知识管理研究缺乏联系的问题.文章首先界定知识管理活动,随后对知识处理行为和知识资源进行详细的研究,最后讨论知识处理对知识管理的影响因素.知识管理四维框架的研究对理论和实践都有很好的指导意义,它使我们对知识管理现象有一个统一的看法,对于学习知识管理理论的研究人员来说,它提供结构化的平台,对于实践者来说,它提供对知识管理行为进行评价的框架. 相似文献
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基于治理视角的知识粘性削弱对策研究 总被引：1，自引：0，他引：1
周贺来 《科学学与科学技术管理》2008,29(6):90-93
界定了知识转移过程中知识粘性的基本概念,回顾了前人关于知识粘性产生原因的既有研究成果.根据知识转移的整体流程,分析了知识粘性形成机理中的五个重要产生原因.从知识治理的视角出发,构建了一个可以用来削弱知识粘性的管理对策模型.该模型包含了"建立转移环境、设置相应组织、创设文化氛围、协调相关机制"四大工作环节,对实现粘滞知识的成功转移具有重要作用. 相似文献
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我国政府知识管理体系构建的关键影响因素研究 总被引：2，自引：0，他引：2
在政府部门广泛开展知识管理是实现政府决策科学化、提高行政效能的重要基础。文章从政府知识特点分析入手,研究了政府开展知识管理的目标和任务、难点和重点问题,对国家层面政府知识管理体系的关键环节构成及影响因素进行剖析,提出构建国家政府知识管理体系的相关措施及建议。 相似文献
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Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors 总被引：1，自引：0，他引：1
Aurora Garrido-MorenoAuthor Vitae Antonio Padilla-MeléndezAuthor Vitae 《International Journal of Information Management》2011,31(5):437-444
Customer relationship management (CRM) and knowledge management (KM) have become key strategic tool for all companies, especially in the current competitive environment. Moreover, customer knowledge is an important issue for CRM implementation. Reviewing the literature, we found many studies that analyze the crucial role played by KM initiatives as determinants of the success of CRM. Moreover, we found also diverse studies that show high rates of failure when implementing that strategy, so there is still no integrated conceptual framework to guide companies to their successful implementation. In this paper, with data of 153 Spanish hotels, we examine the relationships between KM and CRM success using a structural equation model. The main contribution is that having knowledge management capabilities is not sufficient for the success of CRM, but there are other factors to consider. In particular, organizational factors indeed impact CRM success and they appear to be intermediaries of the impact of other factors (KM capabilities/technological/customer orientation factors) in the success of CRM (in financial and marketing terms). 相似文献
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Mei-Lien Young 《知识管理研究与实践》2014,12(1):36-47
Previous empirical studies have shown that in Chinese culture face is critical for the success of knowledge sharing in knowledge management systems (KMS). However, much less is known about the factors shaping the concern for face and the way they impact on the individual's knowledge sharing intention in KMS. Using data drawn from professionals’ knowledge sharing practices in Taiwanese organizations, this study focuses on a detailed investigation of the concern for face and how it impedes individuals’ knowledge sharing intention in the KMS context. The research findings show that the perfection of authentic self and the scrutiny of others (referred to as others’ watch) together explain 27.7% of the variance in face in relation to public self. In turn, face related to public self explains 20.7% of subjective norms. Finally, face related to public self and subjective norms together account for 41.2% of the variance in knowledge sharing intention. The research findings have important theoretical and managerial implications. 相似文献
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Over the past 20 years, many researchers and theorists have generated a significant body of literature in the interrelated fields of knowledge management (KM), organizational learning (OL), and knowledge creation (KC). A large body of work generated by proponents of technology as a primary facilitator of KM, OL, and KC supports the expenditure of billions of dollars in information technology infrastructure and knowledge management systems. A separate body of work generated by behaviourists illustrates how organizational culture is a major determinate in the effectiveness of the technology. Ultimately, corporate executives measure success in terms recognizable to financial markets. Yet, an empirical link connecting the interrelated dots needed to provide practical guidance to practitioners and executives remains elusive. This paper summarizes historical and current perspectives within the field and identifies the need for continue empirical research to build a practical construct. 相似文献
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企业知识管理及关键成功要素分析 总被引：1，自引：0，他引：1
在分析知识与知识管理内涵的基础上,总结企业实施知识管理面对的主要问题.以达文波特提出的知识管理关键成功要素为理论框架,分析惠普公司的知识管理案例.对于大型跨国公司成功实施知识管理而言,企业文化具有更加重要的意义. 相似文献
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Most of the studies in knowledge management (KM) argue for leadership as a vital success factor for any initiative. Top management leadership enables the effective promotion of knowledge sharing by creating an appropriate organisational culture, and making arrangements for corresponding policies and procedures across the organisation to facilitate management of knowledge resources and practices. There is little empirical research reported that has focussed on capturing the awareness and understanding of KM teams’ constitutions and their responsibilities. This study reports on the survey of top managers with respect to KM strategy development and implementation. It is based on a survey data collected from leading Australian companies, and builds on other empirical case studies, which looked at mechanisms of KM strategy development and implementation. The results provide a better understanding of the roles and responsibilities for successful KM strategy development and implementation, and can assist with designing KM teams in organisations. 相似文献
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In this study we attempt to answer two questions: Is there a natural way to classify projects and what are the specific factors that influence the success of various kinds of projects? Perhaps one of the major barriers to understanding the reasons behind the success of a project has been the lack of specificity of constructs applied in project management studies. Many studies of project success factors have used a universalistic approach, assuming a basic similarity among projects. Instead of presenting an initial construct, we have employed a linear discriminant analysis methodology in order to classify projects. Our results suggest that project success factors are not universal for all projects. Different projects exhibit different sets of success factors, suggesting the need for a more contingent approach in project management theory and practice. In the analysis we use multivariate methods which have been proven to be powerful in many ways, for example, enabling the ranking of different managerial factors according to their influence on project success. 相似文献
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Implementation of food traceability systems in China faces many challenges due to the scale, diversity, and complexity of China's food supply chains. This study aims to identify critical success factors specific to the implementation of traceability systems in China. Twenty-seven critical success factors were identified in the literature. Interviews with managers at four food enterprises in a prestudy helped identify success criteria and five additional critical success factors. These critical success factors were tested through a survey of managers in 83 food companies. This study identifies six dimensions for critical success factors: laws, regulations, and standards; government support; consumer knowledge and support; effective management and communication; top management, company wide, and vendor support; and information and system quality. 相似文献
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In online travel communities, ‘Top-K best places to visit’ recommendations are gaining more attention from travelers due to their ubiquitous access to the Internet, but little empirical effort has been made to investigate what factors lead to the popularity of user-curated ‘best places to visit (BP2V)’ recommendations. This research therefore aims to identify and validate the heuristic factors affecting the popularity of BP2V recommendations. Based on the heuristic-systematic model (HSM) of persuasion, we derive recommender-related (i.e., recommender's identity disclosure, reputation, experience, and location of residency) and recommendation-related (i.e., number of places recommended, helpfulness rating, number of comments added, and length of recommendation) heuristic characteristics of BP2V recommendations and investigate their impact on recommendation popularity. In addition, this study examines the moderating effect of destination category (i.e., attractions, food, shopping, and activities) on the relationship between heuristic characteristics and the popularity of BP2V recommendations. Our empirical results, which were based on 565 ‘best places to visit in the U.S.’ recommendation postings from Qyer.com, a major online travel community in China, suggest that recommender's identity disclosure, reputation, number of places recommended, helpfulness rating, and length of recommendation are positively associated with recommendation popularity. We also found that the relationships between heuristic factors and the popularity of BP2V recommendations are contingent on destination category. This study will contribute to the body of knowledge on online travel communities and HSM and provide valuable implications for general travelers and managers in the tourism and hospitality industry. 相似文献