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1.
Artificial Intelligence (AI) is viewed as having great potential for the public sector to improve the management of internal activities and the delivery of public services. However, realizing its potential depends on the proper implementation of the technology, which is characterized by unique factors, that afford or constrain its use. What these factors are and how they affect AI implementation is still poorly understood, and scholars call for studies to add empirical evidence to the existing knowledge. This study relies on a case study methodology and, by adopting an abductive approach, applies a double theoretical perspective: the Technology-Organization-Environment (TOE) framework and the Technology Affordances and Constraints Theory (TACT). Drawing on these combined lenses, we develop a conceptual framework that extends previous studies by showing how AI implementation is the result of a combination of contextual factors that are deeply interrelated and, specifically, how AI-related factors bring new affordances and constraints to the application domain. 相似文献
2.
Vendors of mobile communication applications/services (apps) aim at improve their designs to attract and retain users, and thus achieve the critical mass needed to ensure the success of their services. Despite the significant number of prior mobile service studies, few works have examined the effects of inertia and satisfaction on the users’ continuance intention with regard to specific mobile communication apps from a mobile-service-quality perspective. By integrating the mobile service quality framework, inertia, and user satisfaction, this study develops a model for interpreting the development of the continuance intention of users of mobile communication apps. Data collected from 238 users of such apps provided support for the model. The results indicated that interaction quality, environment quality, inertia, and user satisfaction are key determinants of continuance intention, while outcome quality is not. The theoretical and practical implications of this work are discussed. 相似文献
3.
基于成功要素的中国企业实施ERP事前评估模型研究 总被引：1，自引：0，他引：1
企业ERP项目的高失败率和不明确的投资回报率是困扰学术界和产业界已久的问题,解决该问题的关键之一是在充分分析和掌控ERP实施的关键成功要素的基础上,做好ERP实施前的评估工作。根据国内学者对ERP的研究成果,抽取出ERP成功的关键要素,将其归为技术、组织、人员和战略四种类型,进而构建了一个基于关键成功因素的ERP事前评估模型。最后初步建立了ERP的事前评估指标体系及确定了相应权重,并通过案例对TPSS模型进行了检验。 相似文献
4.
项目联盟作为一种相对新颖的项目管理模式,其成功实施对于改善和提高工程项目的效率成效显著。总结国外有关项目联盟主要成功因素的研究现状,通过内在逻辑关联分析初步归纳影响项目联盟成功的主要因素,结合项目联盟成功标准,构建基于粗糙集理论的项目联盟成功关键影响因素分析模型,提炼出项目联盟成功的关键影响因素,包括对联盟成员的选择、沟通水平、联盟激励机制、联盟领导者能力,并从项目联盟的生命周期视角予以划分。研究结论对于提高我国工程项目管理水平,促使项目成功具有重要意义。 相似文献
5.
Although its structure and strategies are rapidly evolving, the impact of the eHealth on the healthcare services is evident. Implementing eHealth systems on a national level can drastically enhance the health practices and services provided to the patients and community. Hence, the engineering of a new model and a holistic framework for eHealth systems becomes a necessity in order to have an effective implementation of these systems. The vast and rapid development in computers, communication, and Internet technologies has significantly affected the contemporary health systems. However, the complexity of the healthcare environment, the abundance of information, the compatibility and the lack of unified eHealth framework creates real challenges to present efficient and attractive eHealth model that encompasses all these elements. Furthermore, the security of the health records and the secure access to the information add a new dimension of complexity. This work presents a new model and an integrated framework for an efficient implementation of eHealth systems at the national level. The proposed model and framework successfully incorporate all the success factors of efficient eHealth system along with a new security model to access the health records. 相似文献
6.
Song-Kyoo Kim 《The Journal of High Technology Management Research》2013,24(2):130-137
Rapid changes in the business environment and the risks of new technologies are critical in the current technology-driven industries. In the perspective of Management of Technology (MOT), analysis of current technology trends is one of the most important factors for business success. This paper introduces the alternative framework for the evolution of Technology Roadmapping (TRM) methodology. Even though this alternative framework is aligned with the existing methodology of technology evolution, its development was based on a totally different approach than that of the general framework of technology evolution, thus providing an alternative practical tool for analyzing the current technology trends. In addition, the strategic decision points can be provided by the same approach in various business areas. 相似文献
7.
介绍了国际项目管理领域在项目成功的衡量以及项目成功关键因素方面的研究,分析了这些研究在中国IT项目应用中的不足,综合考虑了中国的具体环境和IT项目的特殊性,以及未来发展的一些趋势,对PEVS进行了修改,提出了一个评估中国IT项目成功的工具CITPEVS,来帮助中国的IT项目经理判断项目是否正步入正轨并将取得成功。 相似文献
8.
The utilization of contract research results in a developing country was analyzed according to the stages of technological innovation and transfer. Three innovation stages such as project contract (proposal success), project solution (technical success), and project implementation (commercial success) are employed in this study, focusing on the identification of significant factors affecting the success in each stage. The factors influencing the successes in the project contract and implementation stages are mostly similar while the factors important in the technical success are somewhat different. The data analyses indicate that only a few factors seemed to significantly affect the successful project contract while more than a score of variables were considered to be important for the successful implementation of the contract research results. This implies that even though the success of the early stage of innovation can be relatively easily accomplished, the success of the final stage cannot be so easily accomplished. According to the findings of the study, there are at least two unique environmental factors for the successful innovation and transfer of indigenous technology in a developing country, Korea: (1) the vulnerability of domestic technology to the foreign technology from advanced countries, and (2) the strong influences of government intervention, whether they are advantageous to the success of innovation. Some methodological as well as theoretical issues for the improved understanding of innovation and technology transfer are discussed. 相似文献
9.
Analyzing the impact of knowledge management on CRM success: The mediating effects of organizational factors 总被引：1，自引：0，他引：1
Aurora Garrido-MorenoAuthor Vitae Antonio Padilla-MeléndezAuthor Vitae 《International Journal of Information Management》2011,31(5):437-444
Customer relationship management (CRM) and knowledge management (KM) have become key strategic tool for all companies, especially in the current competitive environment. Moreover, customer knowledge is an important issue for CRM implementation. Reviewing the literature, we found many studies that analyze the crucial role played by KM initiatives as determinants of the success of CRM. Moreover, we found also diverse studies that show high rates of failure when implementing that strategy, so there is still no integrated conceptual framework to guide companies to their successful implementation. In this paper, with data of 153 Spanish hotels, we examine the relationships between KM and CRM success using a structural equation model. The main contribution is that having knowledge management capabilities is not sufficient for the success of CRM, but there are other factors to consider. In particular, organizational factors indeed impact CRM success and they appear to be intermediaries of the impact of other factors (KM capabilities/technological/customer orientation factors) in the success of CRM (in financial and marketing terms). 相似文献
10.
The provision of banking services on the Internet (e-banking) is growing but there is a lack of research related to the organisational issues involved in its adoption. This paper brings theory and practice together by synthesising the existing literature with real-life experience of a UK bank. Two questions motivated this research. First, what is the experience of organisations in adopting e-banking? Second, what are the organisational factors which are critical to the success in e-banking adoption? A case study research approach was used to investigate organisational critical success factors in e-banking adoption at The Woolwich bank. The factors found to be most critical for success in e-banking included: understanding customers, organisational flexibility, availability of resources, systems security, established brand name, having multiple integrated channels, e-channel specific marketing, systems integration, systematic change management, support from top management, and good customer services. We concluded that banks need to implement considerable organisational changes in order to web-enable themselves. The main focus of their e-commerce strategy should be to integrate the e-banking channel with other service delivery channels to maximise benefits. 相似文献
11.
六西格玛实施有两个层面，即项目和组织层面。在文献回顾和专家访谈的基础上，从组织层面提出并分析了影响国内企业六西格玛实施成功的十个关键因素，这对国内企业实施六西格玛管理将具有一定的参考价值。 相似文献
12.
企业信息化项目实施过程管理研究 总被引：10，自引：2，他引：10
企业信息化项目实施成功的比例远远低于其他高技术研究项目，提高成功率已成为各类信息化项目投资企业的迫切要求。用输出、输入和关联三个向量标识一个过程，用向量之间的参数关系表示过程网络，提出了企业信息化项目实施过程的双进程模型和集成管理模型框架，并对集成模型框架中的更改过程、冲突过程和知识创新过程三个主要的过程管理进行了研究。 相似文献
13.
In this study we attempt to answer two questions: Is there a natural way to classify projects and what are the specific factors that influence the success of various kinds of projects? Perhaps one of the major barriers to understanding the reasons behind the success of a project has been the lack of specificity of constructs applied in project management studies. Many studies of project success factors have used a universalistic approach, assuming a basic similarity among projects. Instead of presenting an initial construct, we have employed a linear discriminant analysis methodology in order to classify projects. Our results suggest that project success factors are not universal for all projects. Different projects exhibit different sets of success factors, suggesting the need for a more contingent approach in project management theory and practice. In the analysis we use multivariate methods which have been proven to be powerful in many ways, for example, enabling the ranking of different managerial factors according to their influence on project success. 相似文献
14.
文章围绕公共机构合同能源管理项目合作机制,选取5个典型案例,基于EPC项目合作流程及已有研究,从合作动机、合作伙伴选择、合作关系治理及政府参与四个核心类目出发,采用内容分析法对案例相关资料及访谈文本进行分析,探究公共机构与节能服务公司合作过程中的关键要素,进而得出项目能耗及用能管理、政策环境、ESCO前期参与、实施过程协调、激励机制、关系治理等在内的10个关键要素。最后根据典型案例的合作特征及模式建构的一般经验,尝试构建了公共机构合同能源管理项目合作机制概念模型,以期公共机构合同能源管理项目主体合作的相关问题提供参考。 相似文献
15.
企业信息化项目实施成功的比例远远低于其他高技术研究项目，提高成功率已成为各类信息化项目投资企业的迫切要求。用输出、输入和关联三个向量标识一个过程，用向量之间的参数关系表示过程网络，提出了企业信息化项目实施过程的双进程模型和集成管理模型框架，并对集成模型框架中的更改过程、冲突过程和知识创新过程三个主要的过程管理进行了研究。 相似文献
16.
企业通过科技跟踪,可以了解相关科技领域的现状及发展趋势,有助于企业技术战略的制定和实施。针对中国企业科技跟踪实施成功率低的现状,本文探索构建企业科技跟踪关键成功因素的分析框架,用于指导中国企业的科技跟踪实践。首先,通过对国外科技跟踪关键成功因素研究的结构性梳理,形成本文的研究假设及企业科技跟踪关键成功因素的分析维度。随后,在电子信息行业选取4家具有科技跟踪实践的典型企业,采用跨案例比较的研究方法,对企业科技跟踪关键成功因素进行识别和分析。最后,在跨案例比较研究的基础上,构建企业科技跟踪关键成功因素的分析模型。 相似文献
17.
《国际创新研究学报(英文)》2021,5(2):35-55
It is often argued that the core of organizational success is efficient collaboration. Some authors even posit that efficient collaboration is more important to organizational innovation and performance than individual skills or expertise. However, the lack of efficient models to manage collaboration properly is a major constraint for organizations to profit from internal and external collaborative initiatives. Currently, much of the collaboration in organizations occurs through virtual network channels, such as e-mail, Yammer, Jabber, Microsoft Teams, Skype, and Zoom. These are even more important in situations where different time zones and even threats of a pandemic constrain face-to-face human interactions. This work introduces a multidisciplinary heuristic model developed based on project risk management and social network analysis centrality metrics graph-theory to quantitatively measure dynamic organizational collaboration in the project environment. A case study illustrates the proposed model's implementation and application in a real virtual project organizational context. The major benefit of applying this proposed model is that it enables organizations to quantitatively measure different collaborative, organizational, and dynamic behavioral patterns, which can later correlate with organizational outcomes. The model analyzes three collaborative project dimensions: network collaboration cohesion evolution, network collaboration degree evolution, and network team set variability evolution. This provides organizations an innovative approach to understand and manage possible collaborative project risks that may emerge as projects are delivered. Organizations can use the proposed model to identify projects' critical success factors by comparing successful and unsuccessful delivered projects' dynamic behaviors if a substantial number of both project types are analyzed. The proposed model also enables organizations to make decisions with more information regarding the support for changes in observed collaborative patterns as demonstrated by statistical models in general, and linear regressions in particular. Further, the proposed model provides organizations with a completely bias-free data-collection process that eliminates organizational downtime. Finally, applying the proposed model in organizations will reduce or eliminate the risks associated with virtual collaborative dynamics, leading to the optimized use of resources; this will transform organizations to become more lean-oriented and significantly contribute to economic, social, and environmental global sustainability. 相似文献
18.
Nyoman Adhiarna Yoon Min Hwang Min Jae Park Jae Jeung Rho 《International Journal of Information Management》2013
This study presents a comprehensive framework to identify dynamic radio frequency identification (RFID) adoption and diffusion from three different perspectives: stages of adoption, levels of analysis, and domain of issues. The main concern of this study is stages of adoption, which covers three phases in respect of the maturity of the RFID project and the sophistication of business applications and RFID technology. The level of analysis involves different units of analysis beyond the organization level, including the industry- and country-level, which is lacking in the current literature. To understand dimensions of RFID issues, a strategy, technology, organization, people and environment (STOPE) based approach was applied. An extensive review of prior literature was conducted to find various RFID success factors and the Delphi method was applied to find positions of these factors within the framework. Based on the Delphi, some factors belong to early stage of adoption, and some others persist in the later stages of adoption. At the country level, factors such as RFID national policy, R&D policy and income per capita were accepted by most experts at the preliminary and intermediate stage; strategy and environment were accepted as important domains. To find practical implications of the framework, a case study of Indonesia was conducted at each level of analysis. Analytic hierarchy process (AHP) was applied to identify most important factors and important domains of issues with respect to the factors from the Delphi results. At country level, RFID policy, vision of leadership and RFID potential market are the most important factors; strategy and environment are the most important domains. 相似文献
19.
Abdullah S. Al-Mudimigh Author VitaeZahid UllahAuthor Vitae Talal Abdullah Alsubaie 《International Journal of Information Management》2011,31(1):38-43
Portals provide an aggregated and personalized view of information through a large application integrating information, people, and processes across organizational boundaries. As such, portals can significantly impact organizations, completely changing how they work and operate. In addition, many critical success factors can affect portals at any stage of implementation. Many organizations lack suitable frameworks for implementing portals to ensure success in the organization, customer satisfaction, and employee morale. To address this gap, we proposed a comprehensive framework to develop and operate portal projects by considering specific critical success factors. We have evaluated and compared this work with previous work in the same field, more accurate and significant results. 相似文献
20.
Although business process management (‘BPM’) is a popular concept, it has not yet been properly theoretically grounded. This leads to problems in identifying both generic and case-specific critical success factors of BPM programs. The paper proposes an underlying theoretical framework with the utilization of three theories: contingency, dynamic capabilities and task–technology fit. The main premise is that primarily the fit between the business environment and business processes is needed. Then both continuous improvement and the proper fit between business process tasks and information systems must exist. The underlying theory is used to identify critical success factors on a case study from the banking sector. 相似文献