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自20世纪初以来,世界范围内的政治、商业利益集团和文化族群越来越自觉地通过公关论述自身的合法性,以之为利益和价值表达的手段,而公关自身的道德合法性却始终被认为是可疑的和不牢固的。本文在考察20世纪社会思想史的基础上描绘现代公关史,进而在现代公关史图景中清理其伦理史纲。本文提出,进步主义与居间协商、实用主义与社会责任、社群主义与对话转向构成了现代公关伦理的逻辑和历史框架。最后,本文总结并发展了对话主义公关伦理,认为公关即组织与利益相关者之间规程化的对话:在事实层面,对话促进信息传播和利益互惠;在价值层面,对话推动信任生产和意义分享。 相似文献
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"公关"即公共关系,专业的定义是"公共关系是一种独特的管理职能,它能帮助建立和维护一个组织与其他各类公众之间传播、理解、接受和合作的相互关系".可见,公关是一种管理功能,它建立并维护一个组织和其相关者之间的互利互惠关系.具体到日常工作,公关是一种"认知管理",它既能够帮助组织让其相关方更好地了解自己,同时,也帮助组织更好地了解相关方. 相似文献
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以树立企业的良好社会形象为直接目的的公关广告凸显“以人为本”的特点,用公关广告进行情感公关,是企业经营制胜的有力手段。本文从公关广告中情感因素的角度出发,通过分析公关广告的情感诉求,探讨公关广告构建企业与公众心灵桥梁的攻心策略。 相似文献
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通过分析2012年全国性调查数据,本文揭示了当前我国公众对公共关系认知的基本现状。其一,公众倾向于认为公关是拥有一定专业性的传播实践;其二,国家和政府是最主要的公关主体,公关能促使国家/组织事务成功;其三,公关对新闻拥有积极而非消极影响,一定程度上二者都以事实为基础,拥有相同的价值观;其四,公关业的职业道德受到认可。追溯公众心目中的公关形象从消极向积极转变的动因,主要在以下三方面:公关需求与实践的增长提升了其社会"能见度";从业者的职业化呼吁和社会责任倡导为公关有力"正名";公关学术研究与高等教育的迅疾发展产生了有益的影响。 相似文献
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沸沸扬扬的"郭美美事件"引发了一场公众质疑中国红十字会组织本身的信任危机,此事件中带来了很多不同层面的思考。而就红十字会本身而言,是一次危机公关事件,而且是一次在新媒体环境下的危机公关事件。红十字会的反应迟钝和其组织本身固守旧的组织公关方式和不改革的态度,对新媒体环境下公益组织危机公共关系应对提供了深刻反思。 相似文献
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如何平衡公关与新闻之间的职业共生关系,一直是公关伦理面临的重大难题。随着新媒体的发展,媒介生态环境发生变化,公关实践也出现了新的伦理陷阱。本文旨在揭示新媒介生态环境下公关伦理的新困境,探究其形成背后的逻辑,探索改变现状的方法。 相似文献
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网络"情色反腐"是目前我国网络反腐的重要方式之一。利用官员的情色照片来反腐一方面表达了公众追求正义、公平的伦理诉求,同时又暴露出其具有的伦理缺失。正确认识和运用网络情色反腐,有利于我国传统反腐方式的改革。 相似文献
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公众流行心理定势作为一种群体心理,对公众的态度和行为产生影响,也影响着公关活动的开展。特别是当组织陷入危机事件时,把握公众此时的流行心理定势进行危机公关处理有着重要作用。本文以霸王集团旗下洗发水的＂二恶烷风波＂为例,浅析基于公众流行心理定势下组织的＂微博公关＂。 相似文献
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Cen April Yue 《亚洲交流杂志》2013,23(6):500-524
ABSTRACTApplying four generic principles that are most relevant to strategic public relations management, this study examines the extent to which public relations is strategically managed in China. Public relations practitioners from four types of organizations participated an online survey (N?=?92) and an interview (N?=?20). It was found that public relations mainly contributes to routine operations rather than strategic policy-making. While typically given a direct reporting line with top management, public relations departments are not trusted to handle government relations and are considered inferior to the marketing department. Practitioners in the survey indicated the use of all four models to various degree in their organizations, despite that interviews revealed the difficulty to implement symmetrical communication model as compared to the other three models. In addition, practitioners were more proficient in fulfilling technician roles than managerial roles. 相似文献
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图书馆危机公关的策略研究 总被引：1，自引：0，他引：1
陈莉 《图书馆工作与研究》2011,(9):56-58
在危机处理中,危机公关在争取舆论支持、重塑形象等方面有着重要作用。本文提出图书馆在开展危机公关活动中态度比方法更重要,并提出了四项危机公关的应对策略。 相似文献
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图书馆公共关系的行业管理 总被引：7，自引：0，他引：7
公共关系是一项管理活动。图书馆行业性公共关系是由行业管理者主导的针对政府、媒体的公关。图书馆界行业公共关系的内容包括:宣传图书馆的宗旨,解释图书馆的行业立场,争取外界支持和利于危机管理。中国图书馆学会当前的公关任务是:组织开展图书馆公关理论研究,完善行业公关管理体系,开展媒体监测和政府公关工作,建立图书馆行业公关组织。参考文献12。 相似文献
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Rita Figueiras 《Critical Studies in Media Communication》2019,36(2):171-183
The article explores the relationship between the punditry sphere and democracy by analyzing how pundits and media organizations think about their audience. It also examines the role of punditry in the political environment in which the media organizations operate. Using Portugal as an example, the study draws on data gathered from interviews with pundits, journalists and news editors. Findings suggest that pundits and media organizations construct a punditry sphere that revolves around the circles of power. The article argues that this conception of the punditry sphere reflects the reward system under which pundits and media organizations work. Punditry seems to be a field primarily oriented to pundits themselves and to managing their stakes in the public arena while operating as a sphere where media organizations rework their relations with and within established powers, where politicians hold a special place. This construction reflects the co-dependence between media organizations and circles of power in Portugal and offers organizational-structural understanding of the logics of the punditry sphere and the role pundits play in public communication. 相似文献
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国际图书馆组织对适用于图书馆的著作权例外方面的诉求与行动可以为我国图书馆界反映适用于图书馆的著作权例外诉求提供重要参照与依据。我国图书馆界应有效、及时地反映自身对适用于图书馆的著作权例外的诉求,为图书馆界著作权例外诉求的有效落实营建完善的立法机制,向有关立法机构提出网络环境下适用于图书馆的著作权例外的立法修订建议。 相似文献
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本文通过对5·12汶川大地震和8·8台湾莫拉克风灾中中国红十字会与台湾红十字会两家非政府组织(NGO)在危机期间的公共关系行为的考察,认为公共危机中NGO的公关活动是其履行社会责任的一种必要行为,其信息传播应该成为整合、动员社会资源的公关传播平台,构建真正意义上的公益传播模式;在具有国际影响的重大公共危机中,NGO的公关行为还可以成为公共外交的重要组成部分和国家形象传播中政府公关的有益补充。 相似文献
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公共关系及其价值彰显——美国西肯塔基大学图书馆与肯塔基州沃伦县公共图书馆、保龄格林市巴诺书店伙伴的社会服务初探 总被引：1，自引：0，他引：1
无论是大学图书馆还是公共图书馆,都肩负着提高国民文化和信息素养的社会责任。无论是从培养公民意识、建设文明与和谐社会的高度,还是帮助国民,特别是弱势群体终身学习以提高其改善生活的技能的角度,图书馆的作用都是具有战略意义的。为了彰显其社会价值,图书馆有必要利用各种能够利用的形式或工具做好公关的工作。文章就以西肯塔基大学为例,介绍了该馆利用与当地公共图书馆和连锁书店建立的伙伴关系,做好公关工作的经验。同时也简单介绍了图书馆公关可以利用的其他方式,如传统的和网络的,特别是方兴未艾的社会网络。 相似文献
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Ron Tamborini Allison Eden Nicholas David Bowman Matthew Grizzard René Weber 《Mass Communication and Society》2013,16(3):325-346
Zillmann's moral sanction theory defines morality subcultures for entertainment as groups of media viewers who evaluate character actions with shared value systems. However, the theory provides no a priori means to identify these shared value systems. The model of intuitive morality and exemplars incorporates a theoretical framework for identifying and testing the factors from which these shared value systems emerge. This study applies the model's framework, based on 5 “moral domains” from moral foundations theory, to test the influence of shared value systems on character perceptions and narrative appeal. A within-subject experiment varied violation of these five domains (care, fairness, ingroup loyalty, authority, and purity) and narrative resolutions (positive or negative outcomes) in 10 short narrative scenarios. The 5 domains predicted character perceptions and narrative appeal. The results are discussed in terms of the utility of these domains for understanding the reciprocal relationship between audience values and media response. 相似文献
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Many public relations practitioners have not incorporated relationship management theory into the practice of public relations because the quantitative and qualitative benefits derived from effective relationship management have been, more often than not, inferred rather than demonstrated. The current investigation was designed to measure respondents’ perceptions of their relationship with an organization and determine the ways in which organization‐public relationships were linked to evaluations of satisfaction and behavioral intent. The results showed that organization‐public relationships indeed were related to respondent satisfaction evaluations and behavioral intent, suggesting that organizations should attend carefully and strategically to the management of organization‐public relationships. Implications of these findings were presented, and limitations to the current investigation discussed. 相似文献