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1.
《The Reference Librarian》2013,54(54):75-94
During the past decade, changes in the environment in which ,reference librarians work have prompted questions about the effectiveness of time-honored service patterns and mechanisms. In response to internal and external pressures and forces, during the 1990s some reference managers transformed questioning into action and conducted experiments with modifications in service structures and methods. Several trends are beginning to emerge. The common thread among hem is a focus on the needs of Lhe individual user. These trends may reshape the way reference service is performed. 相似文献
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澳大利亚的合作虚拟参考服务 总被引：3，自引：0，他引：3
合作虚拟参考服务是图书馆通过网络为用户提供不受地区、时间限制的专业咨询服务。本文介绍了澳大利亚合作虚拟参考服务的四个代表性项目，并以此为基础探索和研究了澳大利亚合作虚拟参考服务的发展特点和趋势。 相似文献
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从OCLC的发展看图书馆自动化的趋势 总被引：4，自引：0，他引：4
陈光祚 《现代图书情报技术》1994,10(4):2-5
近年来OCLC 发展的明显趋势是: 一是以联机共享编目为出发点的图书馆自动化网络, 逐步发展成全国图书馆自动化的社会服务系统; 二是图书馆自动化的重点从编目等技术服务转向加强参考检索功能, 开拓多种文献信息产品, 并直接面向社会最终用户服务。这两个趋势, 对我国图书馆自动化发展战略有参考价值。 相似文献
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ABSTRACTA national survey of academic librarians was conducted to examine relationships among reference service staffing changes, reference service innovations, adoption of reference technology, library type and size, and service quality. Analysis of the 606 response sets reveals trends toward reduced use of librarians and increased use of student staff at in-person service points, widespread increases in appointment-based and self-service reference, intensive efforts to reduce demand for reference by improving library instruction, and general improvements in reference service quality. Factors strongly associated with decreases or increases in quality are discussed in detail and implications for reference managers are provided. 相似文献
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数字参考咨询服务发展现状与趋势 总被引：4，自引：0，他引：4
文章通过对国内外数字参考咨询发展历史的回顾,从宏观角度分析了数字参考咨询在利用率、服务理念、标准规范、协作共享等方面存在的问题,并指出数字参考咨询未来发展的几大主要趋势。 相似文献
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图书馆参考咨询服务的历史及发展趋势研究 总被引：17，自引：0，他引：17
本文回顾了图书馆传统参考咨询服务的历史，论述了当今数字参考咨询服务的现状与发展概况，并从用户服务和图书馆内部建设两方面对参考咨询服务的未来趋势作了展望。 相似文献
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This paper imparts the experiences of two similar but unaffiliated medical libraries that use QuestionPoint, OCLC's collaborative virtual reference product. The authors introduce the major features of QuestionPoint, with particular emphasis on its asynchronous e-mail reference service. After presenting how both libraries have employed this service in their respective environments, the paper examines the quantity and quality of reference questions submitted via QuestionPoint. The types of questions are explicated, and statistical trends are compared. 相似文献
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分布式数字参考咨询服务系统设计与实现 总被引：7，自引：0，他引：7
张会田 《现代图书情报技术》2004,20(12):14-17
通过综合分析新形势下数字参考咨询服务在服务模式、服务理念方面的发展趋势和特点，介绍了一种实用性强、功能相对完备且简便易行的分布式数字参考咨询服务系统的设计与实现方法。 相似文献
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虚拟参考咨询服务的模式 总被引：11，自引：0，他引：11
虚拟参考咨询服务是现代图书馆参考咨询服务工作发展的必然趋势,文章分析了国内外虚拟参考咨询系统及合作虚拟参考咨询系统的服务模式。参考文献7。 相似文献
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文章通过对2002年～2004年国内主要文章中有关数字参考服务研究的调研，并结合实践调查，简要综述并分析了数字参考服务在国内的进展情况。 相似文献
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我国图书馆参考咨询研究十年综述 总被引：15，自引：3，他引：15
论总结了近10年来我国图书馆参考咨询研究的主要特点，并从参考咨询工作的地位与作用、服务组织与管理、服务内容与方式、咨询人员队伍建设、发展趋势等方面综述了我国图书馆界关于参考咨询的研究成果。 相似文献
13.
国外虚拟参考服务研究的启示——基于2004-2005年的文献分析 总被引：3，自引：0，他引：3
通过分析国外2004-2005年虚拟参考服务领域的公开文献，揭示出近年国外虚拟参考服务发展的新特点和新趋向。认为重视服务效益、合理规划与组织联合虚拟参考服务、采用多种交流工具与手段等，为国内虚拟参考服务的实践带来有益的启示。 相似文献
14.
Judith S. Garrison 《The Reference Librarian》2013,54(3):202-211
This article describes an online system to collect, store, analyze, and report reference statistics. Information is entered at the point of service in a Web-based interface located on the computer desktop of each librarian. When record keeping and reporting processes were customized, automated, and made accessible to librarians, the data collected proved invaluable in tracking trends in reference service, monitoring library initiatives, and providing reference librarians information for analyzing and assessing their professional activity. 相似文献
15.
Dee CR 《Medical reference services quarterly》2003,22(2):15-28
An increasing number of medical school libraries offer chat service to provide immediate, high quality information at the time and point of need to students, faculty, staff, and health care professionals. Part 2 of Chat Reference Service in Medical Libraries presents a snapshot of the current trends in chat reference service in medical school libraries. In late 2002, 25 (21%) medical school libraries provided chat reference. Trends in chat reference services in medical school libraries were compiled from an exploration of medical school library Web sites and informal correspondence from medical school library personnel. Many medical libraries are actively investigating and planning new chat reference services, while others have decided not to pursue chat reference at this time. Anecdotal comments from medical school library staff provide insights into chat reference service. 相似文献
16.
Claudene Sproles 《The Reference Librarian》2019,60(2):83-92
This paper establishes trends in the duties of government documents librarians through analysis of job advertisements and provides insights into the current delivery of government information in an academic setting. The authors reviewed 75 job advertisements posted between 2010 and 2016 and categorized types of duties found within each advertisement. The public service responsibilities of reference and information literacy appeared in over 80% of advertisements. The data revealed that depository operations have migrated to a function of the reference department, with most academic libraries considering government documents librarianship primarily as a public service rather than a technical service. 相似文献
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图书馆知识服务发展述论 总被引：1，自引：0，他引：1
文章旨在对我国图书馆知识服务研究历程进行回顾与阐述。从知识服务概念、知识服务与信息服务关系、知识服务运营模式、知识服务实施策略、应用技术、发展趋势等方面进行梳理总结,肯定成果,指出不足,提出建议,以期对后来的研究与实践有所指导。 相似文献
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利用文献计量学方法，通过对2001—2006年虚拟参考咨询服务领域被CNKI来源期刊引用的论文进行分析，揭示出我国虚拟参考咨询研究的现状和发展趋势。 相似文献
20.
《The Reference Librarian》2013,54(79-80):215-224
Summary This article examines the history (2000-2003) of the virtual reference program at Duke University and covers the efforts involved at determining need, evaluating and selecting software, implementing policies and experimenting with the applications. Attention is paid to librarians' perception of virtual reference service as compared to other services. Future trends and consortium possibilities, both academic and across North Carolina, are also considered. 相似文献