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1.
East Tennessee State University has a diverse student population of approximately 12,500 students. Recent statistics have indicated that the student body is bypassing the physical library building, including reference services, and connecting to online sources from off campus. With only six public service librarians whose duties include interlibrary loan, instruction, and other key library functions, librarians are limited in their ability to provide outreach to those students who might never enter the library. In this article, the authors describe the decision process in developing outreach librarian positions for the graduate programs librarian and the undergraduate student services librarian and discuss the specific services that these librarians provide to students. 相似文献
2.
Pifalo V 《Medical reference services quarterly》1994,13(1):19-33
The twentieth anniversary of circuit librarianship is a fitting occasion to reflect on its history and success. The tradition of circuit riders is traced and the hallmarks and achievements of circuit librarian programs are described. Providing information services to remote health professionals has been a longstanding concern of medical librarianship, and it is presently a major focus of the National Library of Medicine. It is suggested that widespread adoption of circuit librarianship would not only satisfy the information needs of unserved health professionals but could enhance the image of the profession given the centrality of the librarian, not the library, in this model. 相似文献
3.
Gwen Wilson 《Medical reference services quarterly》2013,32(4):490-497
Higher education is moving to offer more fully online programs, and the health science fields are no different. These programs are either hybrid or completely online. It is up to the health sciences librarian to adapt services offered by the academic library to these types of courses. This column discusses the multiple ways a librarian can be an embedded librarian in a course using a learning management system (LMS). The process of creating a customized embedded librarian program, results, and lessons learned from the different embedded librarian roles are also discussed. 相似文献
4.
《The Reference Librarian》2013,54(27-28):105-122
The traditional library organization for over forty years has been divided into technical services and public services. The age of automation, however, is bringing these two areas much closer together, and in some large academic libraries, the technical services librarian and the public services librarian are the same person. The work done in serials acquisitions and collection development is now available online in many libraries. Several libraries also have automated serials control and cataloging capabilities. With the advent of online access to serials, reference, interlibrary loan and library instruction services have simplified the work demands for the reference librarian. This conclusion suggests that cooperation between technical services and public services is the logical solution to provide the best possible service to the library patron. 相似文献
5.
《The Reference Librarian》2013,54(85):19-31
SUMMARY The authors explore the historical development of e-mail reference services in general, and report on the evolution of this service in their own library. Based on evidence from their own service and from reports in the literature, they propose a connection between e-mail reference service and broader library services including circulation, interlibrary loan, and even acquisitions, through which the reference librarian receives questions traditionally directed elsewhere. The e-ref button presents an unexpected avenue of librarian-to-librarian communication, both within and beyond one's home institution. Implications are discussed. 相似文献
6.
Medical librarians typically contribute to patient care from the confines of the library in response to practitioners' requests for literature searches, information pearls, and evidence-based information. While this model has long served the needs of active clinicians, the learning environment of residency programs is ripe for innovative librarian involvement. This paper illustrates how the librarian can become part of a clinical team outside of the library and provide real-time reference services while teaching by example. Benefits of the alliance include the integration of disciplines to provide enhanced resident learning and improved patient care. 相似文献
7.
国外高校图书馆学科馆员服务模式 总被引：52，自引：2，他引：50
学科馆员是图书馆中对某一学科领域的用户提供专门服务的图书馆。国外高校学科馆员的职责主要有以下方面：①作为图书馆和院系/所之间的联络人;②学科信息资源服务;③学科信息素养教育;④馆藏资源建设;⑤参考咨询服务。对学科馆员的要求较高,首先必须有图书馆硕士学历,具有对口学科的背景知识或工作经验,并有教学能力、公关能力、语言表达能力和信息技术技能。最后介绍在新西兰奥克兰大学图书馆做学科馆员的经验。 相似文献
8.
《The Reference Librarian》2013,54(20):121-130
Chicago's Municipal Reference Library (MRL) is a busy governmental library which serves a two-fold public: it serves city employees (approximately 36,000 of them) as a special library and the public as a reference library. This creates problems for the reference librarian: remembering who receives which services, often "switching gears" while working under severe time constraints and with demanding patrons. Other problems arising from this dichotomy are discussed, special MRL resources and publications are described, and examples of some actual questions are included. 相似文献
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10.
ABSTRACT At a time in our economy when library budgets are strained and staffing is under the microscope, librarians need to reassess and retool their library services for online students to provide quality, depth, and community without causing meltdown. The authors analyze some of the retooling undergone at their library to meet the shifting demographics of students who in 10 years have grown from 1,000 online students to 14,500 and increased to 65% of the students now taking online classes. To meet this challenge, the library centralized library services by closing the regional Library Information Centers and established a Multimedia Department focused on developing tutorials and online training materials, established an outreach librarian position, and worked with reference and instruction librarians to expand their roles as liaisons to the various academic programs. The library is learning to work smarter, not necessarily harder, and much leaner. 相似文献
11.
团队 技术 创新 ——清华大学图书馆参考咨询工作进展与思考 总被引：2，自引：0，他引：2
介绍近年来清华大学图书馆在参考咨询工作方面的实践与进展,包括参考咨询平台的应用与团队服务、值班日志制度、电子资源责任馆员制度、实时咨询服务转变、馆长咨询等,并结合本领域一些热点问题,例如Library2.0技术的应用、实时咨询服务发展的前景等,总结该馆的经验与思路,强调应结合本馆实际,积极而理性利用新技术创新参考咨询服务,最后提出需要进一步研究的问题,希望对同行有一定参考意义。 相似文献
12.
基于我国学科馆员存在问题的分析,对大学图书馆学科馆员的学科化服务开展的可行性进行论述,其内容包括宣传图书馆资源与服务、搜集整理相关学科信息、个性化服务等,为今后学科馆员更好地开展学科化服务提供一定的参考价值. 相似文献
13.
Kim Mears Maryśka Connolly-Brown Julie K. Gaines Lindsay Blake Kathy Davies Peter Shipman Gail Kouame 《The Journal of Academic Librarianship》2017,43(6):532-539
This article provides a theoretical model for understanding embedded librarianship by introducing an Embedded Ecosystem Framework (EEF) and toolkit to evaluate the health of an embedded program in an academic setting. The toolkit measures the tangible services and the intangible relationships with users in embedded programs under the framework's four facets: Actions, Awareness, Perceptions, and Impact. The Actions facet is measured by traditional library reference metrics, while Awareness, Perception, and Impact measures such as program awareness, self-reported academic gains, or service satisfaction are measured by a survey as well as individual and class evaluations. Analysis of data trends can indicate gaps in services provided or utilization of services by specific user groups to encourage more active engagement with their communities. The toolkit is customizable to fit other embedded librarian programs. 相似文献
14.
《Public Services Quarterly》2013,9(1):45-64
Abstract Describes the role of a systems librarian at a small academic library. Although online catalogs and the Internet are making library accessibility more convenient, the need for library buildings and professionals has not diminished. Typical duties of a systems librarian and the effects of new technology on librarianship are discussed. Services provided to other constituencies on campus and the blurring relationship between the library and computer services are also presented. 相似文献
15.
《Legal Reference Services Quarterly》2013,32(1-2):165-179
Summary A librarian's duty to avoid the unauthorized practice of law limits what reference services can be provided. Traditional approaches to reference services are being influenced by new initiatives in delivering legal services and information. Pro se patrons and the reference librarians who serve them benefit from the web-based resources, authorized non-lawyer assistance programs, and other innovative programs now available. Identifying new resources and using them effectively should enable a librarian to provide excellent reference service while avoiding the unauthorized practice of law. 相似文献
16.
The University at Buffalo Health Sciences Library provides reference and instructional services to support research, curricular, and clinical programs of the University at Buffalo. With funding from an NN/LM MAR Technology Improvement Award, the University at Buffalo Health Sciences Library (UBHSL) purchased iPads to develop embedded reference and educational services. Usage statistics were collected over a ten-month period to measure the frequency of iPad use for mobile services. While this experiment demonstrates that the iPad can be used to meet the library user's needs outside of the physical library space, this article will also offer advice for others who are considering implementing their own program. 相似文献
17.
《The Reference Librarian》2013,54(25-26):449-464
That the reference interview is a communication process has long been recognized in the library profession. Reference librarians must be able to relate effectively to all types of patrons in order to deliver quality service. Communication in the reference interview is both verbal and non-verbal, and these two elements must be in harmony if the interview is to be effective and the library patron to receive the information he/she is seeking. Realizing the importance of good interviewing techniques to success as a reference librarian, library educators are now devoting more time to the interview in reference courses, utilizing approaches which are both theoretical and practical. In this paper, the value of the practicum to the teaching and learning of interviewing techniques is emphasized, and various methodologies for offering such field experience are explored. The instructional programs in several library schools are discussed, with particular emphasis on the author's school, and a possible reference practicum program is outlined. 相似文献
18.
《The Reference Librarian》2013,54(48):167-177
Economic statistics collected, analyzed, and distributed by the federal government are valuable for answering economic questions asked by all different types of library users; scholars, students, analysts, and laypeople. Not only must the reference librarian depend upon the expertise of the patron, but also be aware of the factors affecting the data, have a general idea of the interdependency of agencies. and when necessary, a willingness to to alternative sources. The difficulties of finding retrospective economic data should not dissuade the librarian or patron from using federal statistics. 相似文献
19.
Stephanie J Schulte 《Journal of the Medical Library Association》2011,99(4):273-279
Question:
How were traditional librarian reference desk services successfully eliminated at one health sciences library?Setting:
The analysis was done at an academic health sciences library at a major research university.Method:
A gap analysis was performed, evaluating changes in the first eleven months through analysis of reference transaction and instructional session data.Main Results:
Substantial increases were seen in the overall number of specialized reference transactions and those conducted by librarians lasting more than thirty minutes. The number of reference transactions overall increased after implementing the new model. Several new small-scale instructional initiatives began, though perhaps not directly related to the new model.Conclusion:
Traditional reference desk services were eliminated at one academic health sciences library without negative impact on reference and instructional statistics. Eliminating ties to the confines of the physical library due to staffing reference desk hours removed one significant barrier to a more proactive liaison program. 相似文献20.
《The Reference Librarian》2013,54(20):89-103
This paper explores the role of the reference librarian in an interdisciplinary field bridging scholarly and policy information, and in a library that serves the public, academic, business and policy communities. After considering the nature of women's studies and policy studies, the author reviews recent literature on the changing role of the librarian in providing specialized research and reference services, finding the emergence of a proactive, client-centered, multifunction model. Through an examination of the diverse activities in women's policy issues in Washington DC, the author shows the ability of the librarian to merge reference service, research consultation, outreach, collection development, and bibliographic instruction. In monitoring the field within and outside the library, the librarian becomes established as an independent authority and can offer well-informed service to policymakers, analysts, students, the media and political groups. The paper summarizes the benefits and problems for the librarian and the patrons in this individual approach to public service. 相似文献