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1.
ABSTRACT

This study explores the current status and features of Pakistan's academic library Web sites. A checklist describing features and content was prepared based on a review of the literature related to academic libraries’ Web sites. Then, all 85 library Web sites of Pakistani universities and degree-awarding institutions recognized by the Higher Education Commission (HEC) of Pakistan were surveyed and analyzed using the checklist. Interviews with library professionals were conducted to learn more about the problems and issues with building and maintaining library Web sites. Results indicate that Pakistani academic library Web sites have effective features such as contrasting color schemes, easily readable text, minimal use of horizontal scrolling, and English-language text. Staff information, OPACs, and navigation features are also widely found on the Web sites. Features found less frequently include the use of Web 2.0 technologies, Web site aid tools, information about library buildings, and general library information. By offering information about the status of Pakistani academic library Web sites, the study can serve as a foundation for discussion between libraries and other parts of the university, as well as a benchmark for evaluating the progress of academic library Web sites in Pakistan  相似文献   

2.
Abstract

The article reports the results of a visual survey of library Web sites conducted over a seven-month period in 2000. Included in the survey were 100 ARL libraries in public and private universities in the United States. The author sought information about the libraries' policies regarding access to services and resources for unaffiliated users-library users who are not students, faculty, or staff of a library's parent institution. The author focused on four areas: entrance to the building, circulation policies, interlibrary loan service, and the use of proprietary databases. The author also looked for mention of services to unaffiliated users in library mission statements and the costs for use of services or resources. As expected, the variation among library Web sites was great, in terms of the amount of information provided, the level of access to services and resources, and the cost for access. No attempt was made to confirm the information by direct correspondence with staff at the libraries, in part because the intent was to determine only what one could learn from a library's Web site.  相似文献   

3.
As the demand for library assessment grows, academic libraries are becoming more interested in Web analytics. Data are automatically gathered and provide information about a wide variety of online interactions. Libraries have long used simple counts such as visits and page views, but have more recently begun to choose strategic benchmarks, also known as key performance indicators (KPIs). Many common KPIs were created for commercial websites and are challenging to adapt for libraries. However, the underlying concepts are sufficiently valuable that libraries should explore their use. By evaluating the validity of web metrics, libraries can further the development of standards and benchmarks to support future investigations. This article discusses how commercial web metrics might be adapted for use in academic libraries. First, the limitations of web analytics are presented. Major key performance indicators used in the commercial sector are reviewed in the academic library context. Finally, the article discusses how the various indicators might support specific library website goals and decisions and uses local data to illustrate one example case. As libraries choose web analytic methods, they should deliberately evaluate their validity. Over time, this will slowly build the profession's ability to use web analytics more effectively for library assessment.  相似文献   

4.
Some academic libraries use service philosophy statements to strengthen the quality of their service culture. A service philosophy statement communicates directly to users what they can—and should—expect from the library. This article describes a study in which the authors applied qualitative content analysis to service philosophy statements. The objective was to examine the form and content of these statements and identify themes, trends, and ideas in order to determine how and what they communicate about a library’s commitment to service. The results of the study found that statements in the sample varied significantly in strength and purpose.  相似文献   

5.
《图书馆管理杂志》2012,52(1):94-107
ABSTRACT

Academic research libraries can employ several approaches to advance the institutional mission. First, libraries can shift from goals focused on collections and traditional library services and instead align with their campus academic plan and an emphasis on supporting the institution's strategic initiatives. A second approach is for libraries to modify their organizational structures from being function-based on the tasks that traditional libraries performed (e.g., public services, technical services, collection development) and move instead toward organizational units that directly support their university's missions (e.g., undergraduate education; graduate and professional education; research, scholarship, and creative activity; and public engagement). The key is to have library staff engaged in work that contributes to vital institutional outcomes such as student success and faculty research productivity. Academic research libraries should also continue to work towards an assessment program that demonstrates the value of the academic research library in providing quality services that advance the institutional mission.  相似文献   

6.
The purpose of this study was to identify the challenges students faced in accessing the information from academic libraries during COVID and factors that contributed to stress among students during the pandemic. Another purpose of the study was to know the expectations of the students regarding libraries' services and library professionals' competencies in the post-COVID era. A quantitative research approach and survey method was employed to conduct this study. The population of the study was students of public and private sector universities in Pakistan. Statistical Packages for Social Sciences (SPSS) was used to analyze the collected data. Results revealed that lack of digital resources (limited access to the internet and digital devices such as smartphones) and limited information skills found the highest mean score (3.92 and 3.90 respectively) regarding contributing to stress among the students. Similarly, findings confirmed that lack of access to printed material and printers, scanners, recorders, and websites with limited guidelines were the major challenges students faced while accessing the information from academic libraries during the period of a pandemic. Students agreed and expected remote access to information sources, availability of more electronic content, presence of online tutorials regarding the use of information sources and access to institutional repositories from libraries after the COVID era. Respondents also agreed that post-COVID librarians should be good information managers, communicators, problem solvers and internet librarians. The study also shares the implications for practitioners and polisymakers and future research directions for academics and researchers.  相似文献   

7.
Virtually every public library in the United States provides public access Internet computers as a role central to its mission. This article addresses the issue of why the Internet matters for public libraries, both in terms of impacts on the general public, particularly the digitally disadvantaged (part one of the article) and impacts on libraries themselves (part two of the article). Each part of this report begins with an extensive literature review, followed by a data analysis section. In part one, the author uses the 2000 United States Census dataset to evaluate library efforts to bridge the digital divide, by analyzing differences in the growth of public terminals in library systems serving counties with different levels of household income, households in poverty, non-white households, and non-English-speaking households. The analysis finds no disparity in the number of public computers available in areas with high and low incomes but finds a significant—and widening—disparity in the number of computers available in areas with a higher versus lower percentage of non-white and non-English-speaking households. In part two of the report, the author uses a random effects linear regression model to estimate the effects of Internet access on library usage. This analysis finds that having Internet terminals (versus having no Internet terminals) has a significant positive effect on a library's visits and reference transactions, but not on a library's circulation. An increase in the number of Internet terminals has no significant effect, positive or negative, on visits, reference transactions, or circulation.  相似文献   

8.
As institutions of higher learning focus on positioning strategically in the global and online education market, it is critical for academic libraries to realize their roles in supporting the institutional missions, one of which is to assist scholars, faculty, and students, regardless of location. This responsibility is fulfilled not only through the talents and dedication of librarians and library staff, but also with technology. The Brooklyn Campus Library of Long Island University (LIU) seized the opportunity and took a proactive approach to providing library resources and services to the university's Global College (GC) community. After carefully evaluating the needs of faculty and students across the globe, the authors recount how the library supports the teaching and learning activities of this unique user group. A library portal enables users at various international sites to use the library's abundant resources and customized services with ease, as well as to ensure that the library serves the Global College's mission of scholarly achievement. This article describes the LIU Brooklyn Campus Library's efforts to promote and implement customized resources and services to users on different continents.  相似文献   

9.
ABSTRACT

Library impact statements can be key tools in evaluating a library's collection and determining what additional resources should be acquired to support a new course, major, or program. An academic institution's curricular review process can benefit from the inclusion of library impact statements. The application of library impact statements at Missouri State University and Southwest Baptist University will be examined. Information will be presented concerning the creation process, the types of research required, presentation formats, how the impact statements benefit both the library and the institution, and a selective review of how a number of other libraries handle the process.  相似文献   

10.
The University of Wollongong (UOW) in New South Wales, Australia, has undertaken an innovative and collaborative research project to demonstrate the value that can be provided by academic libraries through a tool called the “library cube”. The library cube consists of two major components: a backend system containing a multidimensional data warehouse linking student borrowing and use of electronic resources to students' academic marks (grades); and a frontend system that allows users to quickly and easily create cross tabulated data views, such as average student marks by frequency of library resource usage and gender. The project is different from the efforts of other institutions to link usage to student outcomes, in that the library cube is not an isolated research project, but is now an ongoing part of UOW's systems and performance reporting. The library cube represents a fundamental shift in evaluating the student experience through the integration of discrete systems and datasets. It has revealed a very strong relationship between student library usage and academic performance. This information will improve UOW library's ability to demonstrate value to clients and stakeholders. The library cube has also delivered some anticipated and unexpected findings on the relationship between social variables, such as gender, age, and citizenship, and library usage behaviors; and in doing so has also identified potential target audiences for library promotions and engagement strategies.  相似文献   

11.
ABSTRACT

This article describes a library's implementation of digital resources for research, teaching, and learning at a higher education institution in Portugal. A school specializing in education and teacher education established strategic performance areas related to digital resources for the fulfillment of its mission, which included some functions of the academic library. The library implemented a discovery system, and the school invested in a wider range of resources, including e-books, both acquired and institutionally published. The library's training programs were also revised to promote the new system and electronic resources. This case study describes how an academic library in Portugal responded to institutional needs, illustrating how libraries everywhere must connect to the larger vision and demonstrate value through technologies, integrating digital and print resources to provide access built around users' needs.  相似文献   

12.
The role of academic libraries and librarians in support of autistic students has been studied on a limited basis with no confirmation on how to best convey knowledge of support services most effectively. A quasi-experimental research protocol with three academic library sites and related professional development treatments enabled comparison on the impact of online training alone, online coaching combined with coaching, and existing autism support programs. Academic librarians' knowledge and attitudes, along with measures of the library's physical environment were calculated pre and post training. Results showed that coaching, combined with online instruction, is the most effective professional development strategy for increasing knowledge of academic library patrons on the autism spectrum; librarians are enthusiastic to learn more about services taking place in other academic libraries, and small changes in the library environment can be impactful.  相似文献   

13.
Abstract

Measuring website success is critical not only to the web development process but also to demonstrate the value of library services to the institution. This article documents one library's approach to the measurement of website success. LibQUAL+(tm) results and strategic-planning documents indicated a need for a new type of measurement. The current literature on e-metrics focuses predominantly on vendor-based network statistics and reporting standards and other collaborative projects by various academic libraries around the world, such as the International Organization for Standardization, National Information Standards, Project COUNTER, and the Association of Research Libraries. There is no evidence within the body of library literature of academic libraries incorporating the use of e-metrics to measure the success of the library website in relation to library strategic planning and marketing. The purpose of this research paper is to consider how academic libraries can use web-conversion rates as a managerial tool for measuring a website's success and provides an outline for further research into a more strategic application of e-metrics as it relates to library strategic planning and marketing.  相似文献   

14.
IndonesiaDLN — The Indonesian Digital Library Network — is a distributed collection of digital library networks, digital library servers, full local contents, metadata, and people, all engaged in developing Indonesia as a knowledge-based society. Besides the general issues of digital libraries such as publishing, quality control, authentication, networking, and information retrieval, Indonesia also faces other issues — namely, the digital divide — in designing and implementing the Indonesian DLN Network. This paper describes the basic design of the Network that enables it to handle the typical problems encountered in a developing country's digital library network, such as internet accessibility, bandwidth capacity, and network delays. Also described are the experiences in implementing the Network, which currently has 14 successfully connected partners and more than 15 partners in the process of developing their digital library servers.  相似文献   

15.
Academic libraries are facing the need to closely examine the effectiveness of current organizational functions in response to rapid changes in technology and the information environment. The purpose of this study is to explore the functions and issues of the academic library organization in South Korea based on the librarians' perceptions. We conducted a literature review about the changes in the role of academic libraries and organizational functions. In-depth interviews with 19 librarians and a content analysis of those interviews were conducted. As a result, we identified organizational characteristics pertaining to 1) internal functions of the library, such as communication, leadership, motivation, and team system, and 2) external functions, such as collaboration with external administrative departments, and utilization of personal networks. We also discovered mutual relationships among the functions. In particular, leader's support is important to continuously motivate librarians and increase the effectiveness of the team system, resulting in a positive effect on the reputation of the academic library. This study contributes to the academic library literature by comprehensively and empirically exploring functions affecting the services of academic libraries.  相似文献   

16.
Abstract

Communicating library data with external stakeholders is a growing area of importance in the profession, and library websites provide an easy way of disseminating this information. Determining the types of data that will be most impactful in telling a library’s story is vital to an effective online data display. This research project reviewed the websites of 143 academic research libraries to determine if the libraries were publicly sharing general library data via a dashboard or other data display. For those libraries sharing data, information was recorded on the types of data shared, the types of data visualizations utilized, the age of the data presented, and whether multi-year trends were represented. The results showed that just under half of the academic research libraries in the study population had general library data displays on their websites. Most focused on traditional types of library data, such as collection size, reference and help desk interactions, instruction sessions, and circulation numbers for physically-held materials. Data visualizations were used infrequently.  相似文献   

17.
A library's Web site is well recognized as the gateway to the library for the vast majority of users. Choosing the most user-friendly Web architecture to reflect the many services libraries offer is a complex process, and librarians are still experimenting to find what works best for their users. As part of a redesign of the Oregon State University Libraries’ Web site, entry points for specific user groups were created. One of these user groups was graduate students. The purpose of this study was to explore the ways other academic libraries design their Web sites for particular user groups, specifically graduate students, in order to determine how the Oregon State University Libraries Web site compared to peer institutions. This study analyzed 112 Association of Research Libraries’ Web sites and 26 Oregon academic libraries’ Web sites to determine the availability of resources and services specifically promoted to graduate students. Since graduate students may view the library Web site through the lens of new student, researcher, or instructor, Web sites were also examined to see if sites were created with any or all of these roles in mind. Nearly a quarter of Association of Research Libraries' Web sites that were examined contained a link on the homepage for graduate students, and another 20 percent provided graduate-student information at a lower level in their site hierarchy. A majority of sites had events, subject guides, or course guides for graduate students. Information for graduate students was typically framed in the context of graduate students as researchers. Ideas and examples are given for ways to improve Web site design to better serve this user group. In order to provide improved services to these students, future studies will explore what graduate students need from academic libraries and the ways these students conduct themselves in their various roles of researchers, instructors, and new students.  相似文献   

18.
Because the mission of smaller academic libraries serving fewer than 10,000 full-time enrolled students is mainly to serve the curriculum-based needs of students and faculty, collection management in these libraries needs to be directly related to changes in the curriculum of the parent institution. A look into applicable collection management literature, combined with one library's experience, offers insights about effective curriculum-based collection building in a smaller academic library setting. To achieve efficiency, collection managers must maintain up-to-date knowledge of changing instructional and research needs at their institutions, the needs new programs have for library materials, appropriate collection assessment tools, and the tasks involved in a focused expansion project. By optimizing consultations with faculty and evaluation procedures scaled to its needs, the library at North Georgia College & State University, a modestly sized academic institution, established a model for becoming an active participant in new course and program planning during the application stage, ensuring appropriate library support for new courses and programs of study.  相似文献   

19.
Globally library consortia activities are gaining momentum and Africa is not an exception. The Information and Communication Technology (ICTs) dispensation has ushered in a transformative era characterised by the open access initiatives (OAI). Technologies development has added a new dimension to how academic libraries manage scholarly content. This article seeks to explore how academic libraries are progressing in their open access initiatives in Zimbabwe. This article also examines the extent to which open access has been adopted in Zimbabwe's higher education institutions (HEIs). The article seeks to find out how academic libraries can benefit from open access initiatives. The article also analyses the roles of stakeholders in strengthening the open access initiatives among academic libraries in Zimbabwe. The paper will suggest strategies to strengthen the open access initiatives in Zimbabwe.  相似文献   

20.
There are strong indications that academic libraries are acquiring fewer unique titles, prompting the concern that the nation’s library resources are effectively shrinking. This study examines one portion of that concern—the acquisition of particular titles by academic libraries of various sizes. The source for the titles is “Outstanding Academic Books,” as selected by Choice for several years. Holdings are taken from the OCLC/AMIGOS Collection Analysis CD-ROM products. Findings demonstrate that across all subject and for broad subject areas, there have been significant declines in holdings over time and for all groupings of libraries. The changes in holdings over time are not always significant when specific subject areas are measured, however. In general, the concern that has been expressed regarding shrinking library resources is corroborated in this study.  相似文献   

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