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Electronic Access to Reference Service (EARS) is a front end to the Health Sciences Library''s electronic mail system, with links to the online public catalog. EARS, which became operational in September 1984, is accessed by users at remote sites with either a terminal or microcomputer. It is menu-driven, allowing users to request: a computerized literature search, reference information, a photocopy of a journal article, or a book. This paper traces the history of EARS and discusses its use, its impact on library staff and services, and factors that influence the diffusion of new technology. 相似文献
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As academic libraries create online learning objects, it is important to consider whether such resources actually reach and answer the questions of intended users. This study considers three points of inquiry for one academic library: How its users make their way to the library's tutorials; user preference for searching or browsing for resources, when given both modes of access; and the kinds of online learning objects or tutorials users are seeking. A close examination of Web analytics and users’ search terms within the tutorials interface helped to illustrate patterns of access and highlighted users’ needs for tutorials and online learning objects. 相似文献
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《The Reference Librarian》2013,54(75-76):287-292
Summary It is the policy of the University of Illinois at Urbana-Champaign to maintain a quiet and otherwise appropriate environment to assure an atmosphere conducive to study in all units of the University Library System. It is incumbent upon library users to conduct themselves in accordance with the rules of the University Library. It is expected that those who use the University Library System will do so responsibly and appropriately without harassing other users or library staff and without damaging the Library's facilities or its collections. At Illinois, partnerships have been organized with the campus police to make the library a safe place for all users. With the assistance of our library security staff we have an excellent working relationship with the University Police Department. These partnerships promote initiative for learning and build a desire to pursue a deeper sense of being. 相似文献
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Irene M. H. Herold 《Behavioral & Social Sciences Librarian》2013,32(4):267-282
Archival digital image collections are a relatively new phenomenon in college library archives. Digitizing archival image collections may make them accessible to users worldwide. There has been no study to explore whether collections on the Internet lead to users who are beyond the institution or a comparison of users to a national or international audience. This study of the Orang Asli Archive, a repository for anthropological, historical, journalistic, and other documentary sources relevant to Orang Asli peoples and cultures of Malaysia, examines the Web analytics of its digital archival image collections. 相似文献
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Flickr网站用户标签的质量控制对策 总被引：1，自引：0，他引：1
标签技术如今已经被广泛应用于包括网络书签、博客、播客、视频分享等在内的多种Web2.0服务。其中,Flickr网站在标签技术利用方面一直处于领先地位,但Flickr网站的用户标签也存在一些不规范问题。针对这些问题,可以采取加强对标签的控制和管理、完善标签的推荐以及推出基于标签的个性化服务等质量控制对策,以实现其标签的规范化。 相似文献
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《Behavioral & Social Sciences Librarian》2013,32(2):113-115
Forensic psychiatry, a multi-disciplinary field, presents research problems for practitioners and librarians. Subject indexes for the field cover each discipline separately, making a literature search or current awareness program difficult. The Samuel Bellet Library, located at the Hospital of the University of Pennsylvania, developed its own index to combat this problem. The index provides access to articles in the Library's journals and identifies articles to interest to Library users in other journals. Through monthly updates, distributed to Library users, the index is kept current as are the users. Reaction to the project has been positive; it functions well both as a literature search tool and as a current awareness program. 相似文献
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地方高校图书馆文献传递实践研究——以天津理工大学图书馆为例 总被引：1，自引：0，他引：1
天津理工大学图书馆与天津大学图书馆自2004年签订文献传递服务协议后,为读者提供多种文献获取渠道,文献传递经历了由手工传递向手工与自动化传递并存、自动化传递模式的转变,基本形成管理完善、规章制度合理、不定期读者培训、多方式宣传、用户群稳定、传递理性、读者认可的全免费的工作模式,文献传递申请数量逐年增加。 相似文献
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Luca Tangi Michele Benedetti Luca Gastaldi Giuliano Noci Claudio Russo 《Government Information Quarterly》2021,38(1):101543
Several governments are actively encouraging their administrations to deliver public services exclusively through digital channels. This strategy consists of putting in place a series of complex and specific actions that bring into play numerous actors, to ensure that users are willing to accept digital channels and that weaker users are not disadvantaged. Although this strategy is being increasingly adopted in various countries, scholars have scarcely begun to explore its logic. This research explores how to define a service delivery strategy that forces users to adopt digital channels. Four in-depth case studies have been conducted on Italian local governments that started delivering their non-educational school services through digital channels alone. We found that a mandatory service delivery strategy is feasible when the starting point is to understand the users' characteristics, skills and behaviours and, as a consequence, whether they perceive the service as complex and/or ambiguous. With this in mind, public organisations can select the proper mix of channels for each category of users and combine their change in approach with behavioural-type interventions, i.e. by creating the right conditions to modify the users' behaviour. 相似文献
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Adults who are 65 years or older have increasingly adopted social network sites (SNSs), Facebook in particular. Yet the ramifications of SNS use in this population remain understudied. Using a nationally representative sample of U.S. adults (N = 2,003), this study focuses on Facebook users (N = 1,138) and examines patterns of Facebook use by younger (aged 18–65 years) and older users (aged 65 or older), as well as the social benefits associated with older users’ Facebook use. Findings show that older users have different network structures, but the frequency of their visits and engagement in Social Media Relationship Maintenance Behaviors (SMRMB), a measure of perceived likelihood to engage with others via social media, do not significantly differ from those of younger users. Moreover, our results suggest that among older users (N = 98), the number of self-reported “actual” friends on Facebook and SMRMB positively predict perceived support, while SMRMB contributes to perceptions of access to useful information. Overall, the study highlights unique usage patterns and social benefits associated with Facebook use among older adults. As such, its findings provide insights for the future design of technological interventions to help older adults better access social benefits associated with SNS use. 相似文献
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《The Reference Librarian》2013,54(74):75-89
Summary The McKinney Engineering Library has always been an activist library-we play to win and winning means providing users with high quality help whenever and wherever they need it. This paper describes a multi level strategy for reaching out to engineering users wherever they are. This strategy includes the creation of several kinds of web based tools including: a full online tutorial aimed at new graduate students, specialized exploratory tutorials aimed at users who need only a quick introduction in how to use a specific tool, and topic guides on cross disciplinary design topics. An integrated part of our strategy is an aggressive marketing plan geared toward reminding our users that the Engineering Library and its website are THE places to find information and help. We have changed our thinking-the web makes the library remote from its users, not the Otherway around. 相似文献
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天津理工大学图书馆与天津大学图书馆自2004年签订文献传递服务协议后,为读者提供多种文献获取渠道,文献传递经历了由手工传递向手工与自动化传递并存、自动化传递模式的转变,基本形成管理完善、规章制度合理、不定期读者培训、多方式宣传、用户群稳定、传递理性、读者认可的全免费的工作模式,文献传递申请数量逐年增加。 相似文献
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In the IR field it is clear that the value of a system depends on the cost and benefit profiles of its users. It would seem obvious that different users would prefer different systems. In the TREC-9 filtering track, systems are evaluated by a utility measure specifying a given cost and benefit. However, in the study of decision systems it is known that, in some cases, one system may be unconditionally better than another. In this paper we employ a decision theoretic approach to find conditions under which an Information Filtering (IF) system is unconditionally superior to another for all users regardless of their cost and benefit profiles.It is well known that if two IF systems have equal precision the system with better recall will be preferred by all users. Similarly, with equal recall, better precision is universally preferred. We confirm these known results and discover an unexpected dominance relation in which a system with lower recall will be universally preferred provided its precision is sufficiently higher. 相似文献
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AbstractDigital libraries and their librarians face a challenge to remain visible to users since almost all their resources can be accessed without having to visit the library space. Libraries with a primarily electronic collection can promote their visibility through creative programing that draws people into the library space or provides opportunities for users to engage with librarians. A new, primarily digital academic health sciences library shares its experiences with developing creative user events and programs to promote the library’s visibility. 相似文献
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开展知识服务 培养和发展图书馆的核心能力 总被引：21，自引：3，他引：18
知识服务与图书馆的传统服务根本区别于在它重视服务所产生的效益和效果，即帮助用户找到或形成解决实际问题的方案，因此，它强调信息检索的技巧，而不是信息数量。开展知识服务，重新构建图书馆的核心能力，是图书馆更好地服务于用户的有效举措。 相似文献
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The library's mission is to support the information and educational needs of its users. E-journal “Big Deals” offer libraries one method of maximizing the resources available to their users, but, with libraries now experiencing flat or decreasing budgets, these Big Deals present budgetary difficulties for libraries. They also remove collection development decisions from the control of the libraries themselves. Some libraries have canceled their Big Deals, resulting in problems. This article presents the results of an online survey of libraries regarding these bundled journal packages. 相似文献
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