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1.
Mari Cheney 《Public Services Quarterly》2020,16(3):206-211
AbstractThis article is written by Mari Cheney, Assistant Director, Research and Instruction at Boley Law Library, Lewis & Clark Law School. She holds a MLIS from the University of Washington and a JD from American University, Washington College of Law.This article enumerates challenges that hearing-impaired law library patrons may encounter when using the library and its resources, and ways academic librarians can increase accessibility. 相似文献
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《Legal Reference Services Quarterly》2013,32(1):49-63
Abstract The content of a law library's website is often developed as part of reference services. Overall design, development, and management of the website, however, may be better addressed independent of content. Overall website management may reside in different areas in different libraries. This article shares experiences at the University at Buffalo Law Library, where the placement of website management within technical services has allowed for increased collaboration across all departments. 相似文献
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《Public Services Quarterly》2013,9(2-3):69-84
Abstract At Valparaiso University's main library, the Christopher Center for Library and Information Resources (formerly the Moellering Library), student employees are an integral part of day-to-day operations. Students work at the reference desk and must be able to handle reference questions. Since the fall 2000 semester, the Reference Services Librarian has been creating a training program for the student assistants, consisting of an initial training period and a series of quizzes combined with review sessions. Student assistants are also indispensable in Instruction Services. These students are charged with library web site and instruction materials' updates. Methods, lessons learned throughout the process, and quiz questions are used to illustrate the development of the training program. Student performance evaluations and feedback are positive. 相似文献
5.
《Journal Of Access Services》2013,10(4):77-87
Abstract The University of Illinois at Urbana-Champaign (UIUC) Library participated in the statewide conversion to a new integrated library system in the summer of 2002. Prior to the system's implementation, various local and statewide committees coordinated efforts to train their staffs so as to ensure a seamless transition. This case study analyzes, in detail, the successes and limitations of the training program at the UIUC Library, with respect to the circulation module. The program can serve as a model for libraries needing to train a large staff body in a short amount of time. 相似文献
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《The Reference Librarian》2013,54(1):17-29
ABSTRACT In spring 2005, Sims Memorial Library at Southeastern Louisiana University initiated “Text A Librarian,” a service that enables Southeastern students, faculty, and staff to use the text message feature of their cell phones to send questions to and receive answers from the library. Librarians at Sims use a dedicated text messaging telephone number and “e-mail/SMS” conversion software, provided by Altarama Systems and Services, to send and receive text messages. 相似文献
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《图书馆管理杂志》2013,53(3-4):61-121
Abstract Library Distance Learning Services (LDLS) at Michigan State University was developed in 1993 as a result of the campus-wide adoption of a decentralized model for services to our off-campus population. With its “high-tech, high-touch” philosophy, LDLS has taken on increasing responsibilities in information delivery and triage through increased use of its 800 line, e-mail and Web technologies. 相似文献
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ABSTRACT The Library 2.0 movement emerged as a response to the technologies and concepts in the Web 2.0 movement and has been taking the library world by storm. Web 2.0 takes the stagnant Web 1.0 and makes it more user-driven, collaborative, participatory, and personalized. Library 2.0 takes the tools of Web 2.0 and moves them into a library setting with libraries that are user-centered, networking faculty, students, and librarians to create a vital and evolving organization designed to meet the needs of the current information culture. Library 2.0 is especially relevant to institutions providing services to off-campus students. Many students taking courses remotely have full-time jobs and busy lives beyond their coursework. Providing those students with a customizable, personalized, and collaborative library assists in their success as a student. Using Web 2.0 technologies and other social networking tools in the library setting brings the library to our users, making them more relevant in today's information society. 相似文献
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《图书馆管理杂志》2013,53(1-2):309-318
Abstract This paper describes a model program at DePaul University of partnering the Library with an academic department, specifically the School for New Learning. This department was established solely to serve the non-traditional adult student and lifelong learner. The historical background of adult education, the development of the School for New Learning, the shared goal of the Library and the department, the history and development of the partnership, the role of the library liaison, and how the partnership has changed the curriculum and library programs are discussed. Future ideas for the direction of this partnership are examined. 相似文献
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《图书馆管理杂志》2013,53(1-2):259-266
Abstract The article examines the role that student support services plays in planning a distance learning program, especially the services offered by a university library. The content of the paper is based on the experience the author acquired as a member of Texas Tech University's Distance Learning Council. The Council's efforts to plan a program that will include strong support from the Library are discussed. 相似文献
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《The Reference Librarian》2013,54(79-80):241-255
Summary Indiana University Purdue University Indianapolis (IUPUI) University Library first introduced virtual reference in May 2001 after four months of preparation. In the summer of 2002, University Library decided to reconsider the virtual reference software and provider and implemented a new service during the fall 2002 semester. A Reference Team Working Group was formed to review replacement options for the virtual reference software the library had been using for about a year. The decision to find a new virtual reference service was prompted by the connectivity and electronic resource compatibility problems experienced with the first virtual reference software the library chose. This article compares and contrasts the two virtual reference services used at IUPUI University Library and describes the two virtual reference projects. Following the article is a checklist of “Seven Questions to Ask When Choosing a Virtual Reference Service.” 相似文献
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ABSTRACTIn the summer of 2010, to provide a “one-stop shop” service point to Woodruff Library patrons, the Circulation, Reference, and Learning Commons (LC) desks merged into the unified Library Service Desk (LSD) under Access Services. Last year, due to organizational changes in the library and IT, and anticipated support needs of the new LC spaces and technologies, Student Digital Life opened a separate LC Technical Support desk. The lessons of the year of the two desks, funding considerations, and the persistent goal to streamline the experience of our patrons resulted in transitioning the functions of the LC desk to LSD, thus evolving it to new organizational and operational levels. 相似文献
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Abstract This paper focuses on the outreach to over 3,000 students taking classes at over 80 locations within the State of Maine, as well as students taking classes nationally via the Web through the University of Maine System Network (UNE1). The discussion will briefly note the wide range of collections and services available through the University of Maine System's digital library and the Off-Campus Library Services Office. In particular, the discussion will center on reserve services for students at remote locations, using traditional paper copies and particularly electronic reserves, and the copyright issues that surround the e-reserve service. 相似文献
14.
《图书馆管理杂志》2013,53(1-2):265-302
Abstract In order to have a successful library program for distance education students, librarians must understand who their students are, as well as what their students want and need. Of course, the best way to get this information is to ask the students. The ACRL Guidelines for Distance Learning Library Services emphasize this point, encouraging librarians to regularly survey students involved in distance education and off-campus programs. This paper is based on two student surveys, one conducted by the Coordinator of Library Services for Distance Education at the University of Iowa and the other conducted by the Distance Librarian at University of the West Indies, Mona Campus. The paper focuses on the issues that librarians confront when they conduct a survey of distance education students. In addition, it covers details on writing and developing a survey instrument, including the need to ask the right questions in a proper manner and the need to arrange the questions and information in a user-friendly format. The results of the two surveys are presented, including a comparison of some data between the two programs. 相似文献
15.
《期刊图书馆员》2013,64(3-4):279-286
Summary Library organizations need models for the integration of electronic resources management into library collections and services. The approach taken at Iowa State University was one of coordination and collaboration, with the goal of ensuring that issues arising from the increasing numbers of electronic titles will be handled effectively and efficiently. One part of this approach was the creation of an electronic resources coordinator position within the technical services division. This approach has allowed flexible and responsive management of electronic resources. 相似文献
16.
《图书馆管理杂志》2013,53(3-4):537-548
AbstractDistance Learning Library Services at the University of Kentucky provided an electronic reserves service as a pilot project for distance learning courses in the 2000–01 academic year. Distance Learning Programs, which is a part of the Distance Learning Technology Center, funded the project. Policies and procedures were formulated, an account was set up with the Copyright Clearance Center, and the service was marketed. Our first electronic reserves were available for the Fall 2000 semester. 相似文献
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《Journal Of Access Services》2013,10(2):53-55
ABSTRACT The following is a cost comparison of students photocopying print reserve readings for a typical college course versus printing out hard copies of the same articles if they are offered as electronic reserves at the University of Massachusetts at Amherst. The prices quoted were taken from the website of a major office supply company the week of December 19. Photocopying costs were current for the academic year at the University, as are the printing costs from public stations in the W. E. B. Du Bois Library. 相似文献
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Abstract INTERLENDING &; DOCUMENT SUPPLY: PROCEEDING OF THE SECOND INTERNATIONAL CONFERENCE HELD IN LONDON, NOVEMBER 1990. Gallico, Alison (Ed.) Southampton, U.K.: International Federation of Library Associations and Institutions Office for International Lending, 1991. 132 p. ISBN 0–7123–2089-X. $39.00 U.S., paperback. Reviewed by Sheila Walters. ALTERNATIVE SOURCES OF REVENUE IN ACADEMIC LIBRARIES. Lynch, Mary Jo, project director. American Library Association, 1991. 72p. ISBN 0–8389–5742–0. Reviewed by Helen B. Josephine. 相似文献
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《图书馆管理杂志》2013,53(2):63-72
Abstract There is a wealth of information about what actually happened in Hawaii. What happened in Hawaii was so devastating to our public libraries that it begs to be repeated and re-explained as often as necessary. Everyone concerned needs to understand what can happen when management decides on outsourcing all, or any part, of library operations. Library managers, as well as librarians, need to fully understand the ramifications of the Hawaii outsourcing experiment before embarking on a similar course of action. 相似文献
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ABSTRACT Given the many changes in our students and their study and research practices, libraries are finding it necessary to seek new ways to reach these students. The Undergraduate Library at the University of Illinois at Urbana-Champaign created a new model to do so. Librarian's Office Hours are a hybrid of reference and instructional services that fulfill the dual purposes of meeting the needs of term paper research counseling and library workshops. This article discusses the strategies involved in the creation and implementation of this service and examines suggestions for the future of such a service. 相似文献