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1.
In recent years, eBook collections have been increasing at a slow but steady rate in both public and academic libraries. With the increasing eBook collections in libraries and the advancements made in information discovering services, users can now discover materials existing outside of their local library more easily. EBooks also offer the potential for quick interlibrary loan delivery. Ironically, eBook interlibrary loan has not become prevalent in libraries. Many studies have been done to explore eBook licensing and interlibrary loan in academic libraries and to offer practical solutions for eBook interlibrary lending. Few studies have been done in public libraries. This study explores the current practice of eBook interlibrary loan activities in American public libraries. Survey questionnaires were distributed to 118 randomly selected public libraries. Questions focused on current eBook interlibrary loan best practices, issues, and obstacles in American public libraries. Findings from this study indicate eBook ILL is not a priority for the surveyed public libraries, and the adoption rate of eBook ILL in public libraries is much lower than that in academic libraries. 相似文献
2.
《The Reference Librarian》2013,54(93):73-82
Abstract Technology is rapidly moving libraries toward a self-service interlibrary loan model. Patrons currently request books and articles through OCLC's unmediated ILL Direct Request service, and interlibrary loan management software enables users to request, track, and renew borrowed materials unassisted online. In addition, products such as SFX and Serials Solutions further expand unmediated requesting. Peer-to-peer resource sharing defined by the ISO ILL Protocol and direct consortial borrowing, which has become possible following the recently approved NCIP standard, encourage and support the widespread development of self-service interlibrary loan. As borrowing from other collections becomes an almost effortless process for library users, reference librarians must find ways to encourage patron use of local collections, as well as familiarize themselves with the mechanics of unmediated interlibrary loan to better assist patrons in their use of evolving interlibrary loan technology. 相似文献
3.
Adebola Fabiku Laura Tomcik 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(3-5):137-150
Interlibrary loan (ILL) is a service that increases user access to resources, however it is of little use if no one knows about it. ILL statistics at libraries generally show that the service as a whole is well used, but upon closer inspection it becomes clear that these high usage statistics are generated by library power users, and not by new, novice, or intermediate users. When conducting thorough research, it frequently extends beyond the holdings of an individual library, which makes ILL essential. Therefore, it is important for users to know about and use this service. While ILL enhances what libraries can offer, very few libraries focus their marketing on ILL. Instead, most libraries simply lump ILL into the marketing of library resources and services in general. In this article we analyze libraries that have broken out of the mold to market ILL in innovative, cost-effective ways, and we will share the marketing campaign we undertook at Wheaton College (IL). 相似文献
4.
[目的/意义] 探讨用户在公共检索计算机上进行OPAC检索时遭遇失败的原因,为增加用户对系统的使用体验提供对策和建议。[方法/过程] 以国内某大学图书馆OPAC日志数据为例,从数据资源相关、用户相关、系统功能相关3个角度进行编码和分析。[结果/结论] 总结出三大类、19个具体类目的失败原因:首先,用户相关原因为主要原因,主要体现在用户检索策略方面的欠缺;其次是馆藏缺失问题,以文学类图书居多;再次是系统相关原因,主要体现在空格的"与""或"默认处理上。并从OPAC系统改进、用户培训和资源建设方面提出对策和建议。 相似文献
5.
《Library Collections, Acquisitions, and Technical Services》2004,28(4):420-432
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments. 相似文献
6.
《Journal of Web Librarianship》2013,7(2-3):339-379
ABSTRACT Digital libraries and collections are a growing facet of today's traditional library. Digital library technologies have become increasingly more sophisticated in the effort to provide more and better access to the collections they contain. The evaluation of the usability of these technologies has not kept pace with technological developments, however, and the end-user has in some cases been left behind. This research study evaluates the usability of digital collections created using the CONTENTdm Digital Collection Management System, a software system used by the University of North Carolina at Chapel Hill. Specifically, this study addresses the following questions: Does CONTENTdm meet users' needs? Is the interface sufficiently intuitive for them to use it? Is the experience of exploring digital collections using CONTENTdm satisfying to users? Employing usability testing techniques with actual-end users, this study attempts to assess the efficacy of the CONTENTdm public interface as well as user attitudes toward it. Ten participants from three user groups—faculty, library science graduate students, and the general public—performed eleven tasks designed to test the key functions of CONTENTdm-created collections and then answered a series of questions about their experiences. Key findings from this study indicate that while the included digital collections are useful and desirable to end-users, the interface generated by CONTENTdm can be confusing even for those who have considerable experience using the Internet. Results from this study may be used to improve this software system and add to the literature surrounding the usability of digital libraries in general. 相似文献
7.
Paoshan W. Yue Millie L. Syring 《Library Collections, Acquisitions, and Technical Services》2005,28(4):420-432
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments. 相似文献
8.
《College & Undergraduate Libraries》2013,20(1):127-138
Many interlibrary loan supervisors request additional staff to handle increased demands for interlibrary loan (ILL). To make decisions, library administrators need information about productivity and staffing. This paper outlines a way to find this information. It also includes results from a study of ILL workload and staffing in the Network of Alabama Academic Libraries (NAAL). Other libraries may use these to evaluate their own efficiency, effectiveness, and staffing levels. 相似文献
9.
《Library & information science research》2005,27(2):190-202
To help users find their way around the large number of titles available, public libraries organize the collection by placing titles on shelves by genre, by adding classification codes in their online catalogs, and by pictograms on book covers. However, users may have different perceptions of how titles are to be grouped in genres or categories. Public library collections will be more accessible when the way their collection is organized matches these users' perceptions. The authors show how user perceptions can be derived from library loan transaction data. To overcome the particular methodological issues in using such data, a method of ultrametric trees and latent class analysis is developed to determine segments of users and how they categorize the collection. Results show clear user categorizations that in particular respects differ from conventional public library categorizations. 相似文献
10.
Xiaohua Zhu 《The Journal of Academic Librarianship》2018,44(3):343-351
In spite of the widespread trend of e-book adoption by U.S. academic libraries, interlibrary loan (ILL) of e-books is significantly lagging behind because of license agreement restrictions, unstandardized platforms, library policies, and technological barriers. More recently, the long-cherished tradition of ILL has been further challenged, because an increasing number of academic libraries are adopting user-based e-book purchasing models that have the potential to bypass ILL. This paper compares the findings of two longitudinal surveys on e-book ILL practices in U.S. academic libraries, based on random sampling. The results from inferential statistical analyses reveal that, while inter-library lending of entire e-books is seldom practiced and shows no growth, e-book chapter ILL is becoming more prevalent in U.S. academic libraries. Librarians have grown more knowledgeable about licensing and technological issues, but their perceptions of these barriers are mixed. The study also shows that larger institutions are more likely to perform e-book ILL services, and their librarians tend to be more positive about the future of e-book ILL. 相似文献
11.
《Public Library Quarterly》2013,32(3):281-290
A random sample of 100 titles was taken of monographs cataloged by the Indiana Cooperative Library Services Authority (INCOLSA) Processing Center from 1975 through 1978. The cataloging, done using the OCLC system, reflected a 95% find rate in the OCLC data base; the 5% original input remaining is not unusual for public libraries using this system. An investigation of the overlap of the sample with five public library collections showed a positive correlation between target library size and find rate. However, because 75% of the sample was nonfiction (higher than expected for small and medium sized public libraries, which make up the bulk of the processing center users), the processing center collection file may not be typical of the total collections of such libraries. To gain an indication of the value of the processing center file in resource sharing, a furfher study was made of the 18% of the sample not found in any of the five public libraries searched. An additional 7% of the sample was located in Indiana using the OCLC data base; the remaining 11% was not easily located in the state. This is taken as evidence of the importance of small and medium sized public libraries in providing access to specialized or uncommon materials. 相似文献
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13.
Joseph A. Williams David E. Woolwine 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):165-183
The primary focus of this study was to determine the effect of digitally held full-text articles on interlibrary loan (ILL) rates in American academic libraries. A second focus was an examination of how the size of print journals and monograph collections affect ILL activity. Finally, the study looks, in a preliminary fashion, for any effects on ILL rates due to the presence of an MLS-holding librarian as head of the interlibrary loan department. The study investigated American academic libraries and gathered ILL statistics for the period from 1997–2008. It was found that there was a general increase in ILL activity since the 1990s, with an increase in ILL non-fulfillment during the period. There was a strong correlation between print journal and monograph collection size versus ILL activity. There was positive correlation between the presence of databases and ILL activity. The presence of a link resolver was also correlated with increased ILL activity. Finally, the study found there was no overall reduction in ILL department personnel in the last 5 years and that the presence of a professional librarian as head of the department was also positively correlated with ILL activity. 相似文献
14.
In March 1985, the National Library of Medicine (NLM) began implementation of DOCLINE, its automated interlibrary loan request routing and referral system. By the end of fiscal year (FY) 1987, over 1,400 biomedical libraries in all seven regions of the Regional Medical Library network were using the system. This report summarizes the findings of an analysis of the interlibrary loan (ILL) requests received in FY 1987, comparing the results with a similar analysis done in FY 1984 to describe any changes in the requests or service which might be attributable to DOCLINE implementation. DOCLINE has had a substantial impact upon ILL loan service at NLM. An increase in the number of ILL requests (35% over FY 1984) can be attributed to the speed and ease with which requests may be routed to NLM through DOCLINE. Requests which cannot be filled by local or regional libraries are automatically routed by the system to NLM as the library of last resort. NLM's fill rate for serial requests has declined, however, from 78% filled in FY 1984 to 67% filled in FY 1987. Some of the decline results from the 11,000 requests that NLM did not fill because the borrowing libraries were not willing to pay the NLM charge for filling the loans. 相似文献
15.
Abstract Relais International Inc. would like to take this opportunity to introduce our latest product, Relais ILL. Instructional technology stands out amongst the array of products we have to offer as this product has been designed with the smaller library and interlibrary loan department in mind. Relais interlibrary loan combines the sophistication and automation of Relais Enterprise with ease of installation and implementation. Relais interlibrary loan is ideal for a wide range of libraries that are looking to streamline and automate their interlibrary loan operations. For a cost-effective and integrated solution to your request management needs, use Relais ILL. Use Relais ILL: to automatically search a range of catalogs via Z39.50 and use the results to automatically build a routing list; requests are sent out automatically, as ISO interlibrary loan transactions to libraries in the order you specify; stay in touch with patrons using predefined messages or create your own message on the fly. The task of delivering documents between sites has always been a staff intensive undertaking for libraries due to physical distance, searching for locations for the requested document, availability of the requested document, as well as many other potential obstacles. Relais International Inc. is striving to overcome these barriers by offering swift and efficient Document Delivery and Interlibrary Loan. Relais ILL's features include high levels of automation, tracking of requests, patron communication, and a plethora of possibilities to help simplify the interlibrary loan process. 相似文献
16.
In March/April 1986, the medical library at McGill University in Montreal, Canada signed a cooperative agreement with the China Medical University (CMU) Library in Shenyang, China. This paper analyzes the operations of the CMU library within the context of the Chinese system of medical education, health care delivery, and medical librarianship. The CMU library is described in terms of collections, cataloging procedures, filing, public services (reference, bibliographic instruction, circulation, copy service), interlibrary loans, networking, conservation of materials, and personnel. Some interesting comparisons are made between the two libraries with respect to holdings, services provided, and training of staff. The plans for future cooperation are outlined. 相似文献
17.
Chinese academic libraries have been devoting great effort into introducing next-generation online public access catalogs (OPACs) in order to provide a better user experience. However, there is a lack of empirical research on their usage. In this study, a transaction log file from a typical next-generation OPAC, the Wuhan University Library OPAC, formed the basis for an investigation of users' information behavior, using a clickstream data analysis framework. The 26,732,368 clickstream records in the original log file were cleaned, parsed, coded, then analyzed at the footprint, movement, and pathway levels. The results showed that the users relied heavily on the single-box simple search interface, seldom involved themselves in an exploratory search process, and preferred page navigation over search refinement when interacting with search results. The OPAC was used as a lookup tool to locate known academic resources and as a personal information management tool to utilize basic library services, instead of as a discovery tool as intended. 相似文献
18.
Web 2.0时代OPAC发展及书目创新服务的思考 总被引：24，自引：0，他引：24
简述Web2.0、图书馆2.0以及OPAC 2.0的概念和特点，从Web2.0时代图书馆OPAC“以用户为中心”的理念出发，对其相关功能的加强、改进和革新进行详细分析。在此基础上，深入思考为适应这种OPAC的发展趋势，图书馆书目服务机构应如何转变传统思路，如何为提升书目服务效率采取各项有效措施。 相似文献
19.
Pamela Johnston 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):121-125
There is a trend among academic libraries to increase collaboration between interlibrary loan and collection development to improve patron access to materials and build library collections. Instead of borrowing returnable materials, interlibrary loan may initiate purchases that will become part of the library's collection. This can mean anything from an organizational change combining interlibrary loan with the acquisitions unit or creating new workflows to facilitate purchasing. At the University of North Texas Libraries, the Interlibrary Loan office is a unit of the Access Services Department. Buying instead of borrowing for the ILL unit began with a Demand Driven Acquisitions (DDA) program and has expanded with the establishment of the University of North Texas Libraries' access-based collection development policy. Interlibrary Loan provides “Just-In-Time” (JIT) access to materials not available through regular interlibrary loan sources and adds relevant materials to the Libraries' collections. 相似文献
20.
ABSTRACT Several library directors in the Association of Southeastern Research Libraries (ASERL) hypothesized that charging for interlibrary loan transactions was a false economy. They suggested that if ASERL libraries implemented ILL reciprocity, savings would be realized. From September 1, 1992 through June 30, 1993, thirty-six ASERL libraries participated in a pilot project. OCLC/ILL transaction data for borrowing and lending activity among the libraries was reviewed for two periods, one prior to and the other during the pilot project period. This paper reports on data analysis and a follow-up survey of participants. The results supported the hypothesis that ASERL library directors would accept terms of ILL reciprocity that were based on standard protocols and analysis of quantitative data. 相似文献