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1.

This study examined the relationships between perceptions of organizational justice and enacting organizational dissent. Participants were 107 full-time employees working in various organizations. Results indicated that employee perceptions of distributive and interpersonal justice negatively predicted latent dissent, while perceptions of informational justice positively predicted latent dissent. Perceptions of interpersonal justice were the strongest predictor of latent dissent. Perceptions of justice were not related to articulated or displaced dissent. Future research should continue to explore triggering agents of dissent in organizations.  相似文献   

2.
This article discusses the results of a large-scale Internet survey (with 1156 respondents) that investigated the cues and factors that could positively influence Dutch Internet users' trust in government organizations in terms of their usage and processing of citizens' personal data. Confidence in online privacy statements, as indicated by the results of this study, significantly influences trust in government organizations among Dutch Internet users with and without previous e-government experience. Among those with e-government experience, the quality of their online government transaction experience and a positive government organizational reputation can also increase their trust in government organizations, specifically in terms of how they process and use citizens' personal data.  相似文献   

3.
媒介正义论:走向正义的传播理论与实践   总被引:1,自引:0,他引:1  
传媒业界和传播学界始终不曾间断对正义的追求,集中体现在传播与社会正义运动、传播与社会正义研究、社会正义的新闻学、媒介伦理学及信息公平论等研究中。本文提出,应基于传媒实践与传播理论提炼并建构中国的媒介正义论研究。  相似文献   

4.
This paper tests the extent to which social media is shaping civic engagement initiatives to build trust among people and increase trust in their institutions, particularly the government, police and justice systems. A survey of 502 citizens showed that using social media for civic engagement has a significant positive impact on trust propensity and that this trust had led to an increase in trust towards institutions. Interestingly, while group incentives encouraged citizens to engage online for civic matters, it is civic publications through postings on social media that intensify the urge of citizens for civic action to address social issues. Post-hoc analysis via ten interviews with social activists was conducted to further examine their perceptions on trust towards institutions. The overall findings suggest that institutions, in their effort to promote a meaningful and trusting citizen engagement, need to enhance trust among the public by fostering social capital via online civic engagement and closing the public–police disengagement gap.  相似文献   

5.
信任是保证网络信息的安全有效交流的关键技术,对于开放的、动态的语义网来说尤为重要。在介绍信任的定义、分类等相关概念的基础上,描述语义网中的三种信任机制,并由此构建语义网的信任模型和信任体系结构,以辅助信息消费者对网络中的信息进行信任判定。  相似文献   

6.
在分析现有信任模型不足的基础上,提出一个改进的信任模型。改进后的信任模型增加了事务因素,并通过一系列函数来描述信任,为协同与安全决策提供依据。同时将信任值区间扩大,增加实体表达自身认知的方法,使得信任度连续化,可以更加有效地解决信任管理问题。  相似文献   

7.
《Communication monographs》2012,79(4):385-404
Current managerial practices such as downsizing and the use of temporary labor require scholars to reconsider the organizational desirability of member identification. Maintaining an identified workforce takes time, energy, and resources that organizations may not always be willing to provide. This study examines the temporary help industry in order to analyze the ways in which contemporary labor strategies might complicate our existing theories of organizational identification. Drawing upon interview data from 39 temps and their supervisors, this study highlights communicative strategies that prevent rather than promote member identification with organizations.  相似文献   

8.
在前人研究的基础上,提出适合网络环境的实体间信任度的计算方法,该方法考虑到信任关系动态变化的属性,着重于信任度的动态更新计算策略。同时基于改进的信任模型设计出一套信任传递协议,该协议用XML标记语言来表示消息。  相似文献   

9.
Electronic government (e-Government) systems are becoming an essential strategic tool in the delivery of e-Government-to-Business services (e-G2B). The purpose of this research is to explore direct and indirect effects of trust in online services on the satisfaction of the e-Government service users and other perceptions such as e-G2B system effectiveness and the operational effectiveness of organizations. Based on a sample of e-G2B service users from Saudi Arabia, our preliminary findings suggest that the effects of trust on user satisfaction are mediated by e-G2B system effectiveness measures (e.g., System Quality, Service Quality, and Information Quality) and by operational effectiveness. In addition, we find that operational effectiveness and information quality are the most important drivers of user satisfaction. In contrast to previous research, our results show a negative relationship between trust in online services and service quality and suggest that this finding may have important implications for theory and practice.  相似文献   

10.
This study examined students’ perceptions of instructor interactional justice as a predictor of students’ self-reported likelihood of using teacher-owned resistance strategies. Interactional justice refers to the fairness and quality of interpersonal treatment students receive from their instructors. Results indicate that students’ perceptions of instructor interactional justice negatively predicted the student resistance strategies of Teacher Advice, Teacher Blame, Appeal to Powerful Others, and Modeling Teacher Affect. This study suggests that instructors use interactional justice as a possible means to reduce student resistance.  相似文献   

11.
高绩效行政组织是知识经济时代对政府管理提出的新要求,而新公共管理理论表明,公共组织可以通过模拟私有企业成功的技术工具,如全面质量管理、知识管理等来改善其管理流程。通过对马克·G·波波维奇创建高绩效行政组织四原则的分析,说明知识管理在高绩效行政组织起着“引擎”的重要作用。在电子政务环境下,知识管理不仅为行政组织的发展指明了方向,而且能够提高行政组织的财务绩效,提升其组织文化,从而为高绩效行政组织的建立提供强大的物质和精神动力。  相似文献   

12.
The adoption of information and communication technologies (ICTs) in public organizations promises to better connect managers with citizens, increase public participation in government decision making, improve the efficiency of service delivery, decrease uncertainty, and improve information dissemination. While each of these outcomes is important for both public managers and citizens, we know little about how organizational culture mediates the effectiveness of ICTs on producing these outcomes. This research, using data from two points in time, investigates the relationships between ICTs and managerial outcomes (e.g. improved decision making and public participation) and how they are mediated by organizational culture such as centralization and routineness. Technology variables include technology use and capacity. Models will control for other organizational and technological factors such as size, structure, task and department to investigate the mediating effects of organizational culture on ICT outcomes for local governments. The data come from two national surveys of 2500 local government managers in the United States in 2010 and 2012. The results are important for understanding how organizational mechanisms, in particular organization culture, mobilize ICTs in ways that affect managerial outcomes.  相似文献   

13.
重点研究数字图书馆服务环境中,基于多个伙伴服务之间的信任协商来建立未经事先注册的用户与被请求服务之间信任度的功能模型和技术机制。  相似文献   

14.
图书馆联盟成员馆间信任关系的培育研究   总被引:2,自引:1,他引:1  
信任是图书馆合作的基础,也是图书馆联盟成功运行和稳定发展的基石与关键因素,在图书馆联盟中具有非常重要的作用。由于信任具有脆弱性、感染性、易破坏性、影响因素复杂性等特点,对图书馆联盟中的信任关系应给予灵活、动态的关注。为了培育成员馆之间的信任关系,不仅要构建图书馆联盟信任的产生机制,而且要采取一些有效的保障措施,以促使联盟成员馆间的初始信任向持续信任的转化,从而建立成员馆间长期持久的信任关系。  相似文献   

15.
Although victim-offender conferences (VOCs) ostensibly enable victims to pursue justice goals not achieved through conventional trials, not all victims wish to participate in them. The purpose of this study was to examine how victims’ presumptions regarding the effectiveness of VOCs and trials in accomplishing justice goals influence their willingness to participate in a VOC and their preference for a case to be managed solely by the courts. Study results indicated that participants believed VOCs and trials to be effective at accomplishing different goals and that such influenced how they wanted cases to be managed. This influence was moderated by desires for particular justice goals. These findings have implications for restorative justice researchers and practitioners interested in victims’ motivations to participate in a VOC.  相似文献   

16.
The use of information and communication technologies in government has been characterized as one powerful strategy for administrative reform. From recent experiences around the world, it seems clear that in order to enjoy some of the greatest benefits of digital government, the integration of information across organizational boundaries is necessary. However, these digital government initiatives face additional challenges, since the required level of interorganizational collaboration and trust is often not supported by existing institutional arrangements, organizational structures, and managerial processes. In fact, many institutions and administrative structures found in government contexts offer incentives for single-agency work only, which produces stove-pipe systems. Based on an extensive case study in the Mexican federal government, this paper explores how certain institutional arrangements and organizational structures can enable or hinder cross-agency collaboration and consequently, interorganizational information integration.  相似文献   

17.
Cyber-incidents threaten the confidentiality, efficiency, and integrity of digital information systems, causing privacy risks, economic losses, and reputational damages, and exposing managerial limitations. Although these phenomena are becoming more frequent in public agencies, research to date has mainly focused on private sector organizations and individuals. In this study, we contribute to the broader literature on cyber-incidents by exploring the drivers of both security breaches and unauthorized data disclosures in public organizations. Drawing from routine activity theory, we develop hypotheses on the determinants of cyber-incidents in departments in small and medium-sized US cities and test them using data from a national survey of public managers. Our findings suggest that both environmental and organizational factors are key determinants of cyber-incidents in city government. The results demonstrate the application of routine activity theory to public sector organizations and identify external and internal elements related to cyber-incidents in city government departments.  相似文献   

18.
This study examines the performance of a cross-boundary e-government system. It draws from studies in the fields of e-government, collaborative public management, and information system success with a focus on inter-organizational information systems to develop a conceptual framework. This framework includes efficiency, effectiveness, and accountability as key performance measures; identifies technical, managerial, and inter-organizational factors for success; and develops hypotheses accordingly. Empirical investigation utilizes user-level data from an inter-organizational e-government system that provides integrated commerce and industry service. The results underscore the importance of management support, shared goals, and inter-agency trust in improving all three measures of performance. In addition, citizen-centric and innovative organizational culture enhances efficiency and accountability while administrative interdependence impacts effectiveness and accountability. The managerial and theoretical implications of these findings and future research opportunities are also explored.  相似文献   

19.
The use of information and communication technologies (ICTs) in public organizations increasingly holds the potential to improve transparency, accountability, and public participation, by providing a more effective and efficient disclosure of information to the citizens and organizations and by providing channels for interaction with the government. While transparency and interactivity features of government websites constitute two critical elements for public participation and democracy facilitated by web-based technologies, little research has been done to explain why some public organizations choose to deploy website technology more openly with these features. This paper aims to examine the managerial, organizational, and environmental factors that are related to variation in transparency and interactivity features of local government websites, which we believe are key dimensions to governmental website openness. The paper first develops a literature informed conceptual model of governmental website openness and then tests this model using data from a national survey of 850 government managers in 500 cities. The model results are compared across three different departments: community development, finance, and police department. Overall findings indicate that higher website openness is positively related to increased frequency of public participation in agency decision making and civil society influence, increased technical capacity, lower organizational control, and higher perceived usefulness of website technology. In addition, due to differences in the operating contexts of the departments, the effects of organizational control, technical capacity, environmental influences, and perceived usefulness of website technology on governmental website openness tend to differ by the type of department.  相似文献   

20.
Previous research has shown that clarity of roles and responsibilities (CRR) influences the performance of individual organizations as well as inter-organizational efforts. In the context of cross-boundary information sharing (CBIS), CRR has been found to enable other important determinants of success, such as building trust among members, increasing their willingness to participate, and mitigating some of their concerns about security, among others. However, few studies have attempted to understand the determinants of CRR in government CBIS initiatives. Sayogo, Gil-Garcia, and Cronemberger's (2016) analysis of results of a national survey identified three significant determinants of CRR in CBIS, (1) the extent participants use boundary objects, (2) participant skills in terms of collaboration, coordination, and communication, and (3) the diversity of the participating organizations and their goals. Seeking to expand on their findings in terms of new understanding about the influence of significant determinants of CRR in CBIS, this study draws on findings from eight U.S. state and local government public health and criminal justice CBIS cases. This study contributes to existing knowledge about CBIS in the public sector by characterizing the determinants and providing new understanding of the nature of the influence of the determinants of CRR on CBIS. In particular, it shows how the extent of boundary object use, collaboration, and the diversity of participants affect CBIS initiatives in different contexts. In practical terms, creating new understanding of the determinants of CRR has value for public managers and their leadership as they must increasingly collaborate and share information across the boundaries of organizations in the process solving increasingly complex public problems.  相似文献   

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