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With social media a normal part of the daily lives of young adults, librarians are using these sites to promote library services. This article investigates the perceptions and attitudes of librarians toward social media as a tool for libraries and explores the way librarians utilize social media to portray professional roles and responsibilities to young patrons. This author focuses on the pastoral role of librarians and discusses possibilities for performing this role through social media. Although presently under-researched, social media provides librarians with one more avenue to advocate for, engage with, and support young adults.  相似文献   

3.
Abstract

Institutions of higher education are among the most prominent proponents of portals. A group of resident librarians at the University of Illinois at Chicago (UIC) has targeted a larger audience by creating a customized Web portal to be used by library patrons throughout the Chicago area, whether they are academic, public, school or special library users. The portal project has raised issues of maintenance and administration, as well as those of the collaborative process between libraries in a system.  相似文献   

4.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

5.
In collaboration with a strategy professor, a research librarian at a four-year SACS and AACSB-accredited Southern college transitioned from the one-time library instruction model to the role of an embedded librarian within a senior-level capstone course over a multi-year transition period. Through the use of multiple quantitative and qualitative assessment instruments, as well as anecdotal comments, and finally pre- and post-test student satisfaction and learning surveys, the library instruction and course requirements were revised. This course's implementation formed the basis of a campus-wide effort to embed librarians within on-campus and online/hybrid courses. Conclusions, discussion and areas for future research are included.  相似文献   

6.
What does it mean to be a professional, and do librarians meet the academic definition of a professional? Professions are strongly related to identity, and stereotypes associated with the culture of a profession are going to have some effect on the public’s perceptions of that profession. The stereotype of the vaguely purposed but somehow controlling older person (who “shushes” patrons to maintain silence) does not contribute positively to the professional image of a librarian. Library users do not even superficially understand what librarians do, and this leads to an undervaluing of the impact and importance of librarians. In the modern environment of budget challenges, it is important to be able to articulate the value of both libraries and particularly librarians. This article explores the sociological academic literature on professions to determine if librarianship meets the requirements to be a profession, if library literature supports librarianship as a profession, and why it matters for librarians to be seen as professionals.  相似文献   

7.
Although subject librarians are found in many academic libraries worldwide, not enough has been written about the profession on the African continent. A study was, therefore, conducted, with the aim of adding to the knowledge about subject librarianship as it is practised in selected southern African countries. This article reports on the findings related to one of the main objectives of the study, which was to determine the qualifications and skills of subject librarians. The survey method was used to collect data from study participants. Semi-structured questionnaires were sent to 279 subject/learning support librarians, and semi-structured telephonic interviews were conducted with selected library managers from selected institutions included in the survey. The study revealed that most respondents held degrees and/or postgraduate qualifications in library and information science, that more than half of them also held qualifications in other disciplines at various levels, and that many of them felt that they needed to acquire more information and communication technology skills.  相似文献   

8.
Teaching computer literacy to library patrons is an entirely appropriate activity for librarians in their role as liaisons between information and those who are seeking it. At the Norris Medical Library of the University of Southern California there are four main computer activities: information management workshops, provision of a microcomputer laboratory and classroom, formation of user groups, and installation of a campus-wide electronic bulletin board. Benefits to the library include: increased computer knowledge for librarians, better understanding of the information needs of the campus community, mutual respect and friendship between librarians and patrons, and introduction to the library of patrons who may otherwise never have come.  相似文献   

9.
This article examines the duties and liabilities of legal reference librarians to provide legal information to all sorts of patrons. While some law librarians may be bound to provide extensive reference service to specific patrons as a result of laws or court decisions, most librarians are only under those requirements determined by the local library or its governing body. Inadequate legal advice, instead of good legal reference service, can result in librarian malpractice and liability, with varying degrees of harm to the patron as well. A proposed hierarchy of patrons, with differing levels of service to be rendered is proposed. The final section deals with alternative means of legal information delivery, which would take the burden away from law librarians.  相似文献   

10.
Academic medical libraries have responded to changes in technology, evolving professional roles, reduced budgets, and declining traditional services. Libraries that have taken a proactive role to change have seen their librarians emerge as collaborators and partners with faculty and researchers, while para-professional staff is increasingly overseeing traditional services. This article addresses shifting staff and schedules at a single-service-point information desk by using time-driven activity-based costing to determine the utilization of resources available to provide traditional library services. Opening hours and schedules were changed, allowing librarians to focus on patrons’ information needs in their own environment.  相似文献   

11.
Abstract

Reference librarians who are new to an organization need to participate in a systematic orientation program as soon as possible regardless of whether they are experienced or not. A well-planned orientation program helps new librarians provide better and more efficient service for their patrons; and facilitates identification with the organization that they have joined. The need for such orientation programs has no significant relevance to the degree of the librarian's previous experience. Experienced librarians need orientation more than training, though they may also need some training specific to changes in their duties and work location.  相似文献   

12.
Teaching computer literacy to library patrons is an entirely appropriate activity for librarians in their role as liaisons between information and those who are seeking it. At the Norris Medical Library of the University of Southern California there are four main computer activities: information management workshops, provision of a microcomputer laboratory and classroom, formation of user groups, and installation of a campus-wide electronic bulletin board. Benefits to the library include: increased computer knowledge for librarians, better understanding of the information needs of the campus community, mutual respect and friendshid between librarians and partons, and introduction to the library of patrons who may otherwise never have come.  相似文献   

13.
Computers and productivity tools help library patrons to access information, generate insights, structure results into a useful format, and produce knowledge. The use of these productivity tools by patrons requires librarians to alter their traditional professional role, which was primarily to provide information access for patrons, so that they can also provide expanded services and support to these patrons. This study focuses on understanding the computer and productivity tool skills that librarians desire for their new role in assisting patrons with information integration. Many aspiring and working librarians perceive their computer and productivity tool competencies as ranging from novice to proficient, and hope to increase their competencies to very skilled.  相似文献   

14.
《The Reference Librarian》2013,54(38):151-173
Due to the public nature of reference work, librarians need to be accountable to the patrons that they serve. A high level of performance at the reference desk generates good public relations and creates an atmosphere in which patrons are encouraged about returning to the library, whereas poor performance reflects poorly on the library as a whole. In addition to this direct accountability to patrons, reference librarians should be measured on their accountability to their colleagues, the library administration, and the profession as a whole. Several methods have been developed to evaluate the performance of reference librarians. Most such methods concentrate on the accuracy of the response to the patron's question and neglect the process involved in obtaining that answer. Unfortunately, this method of fact-based evaluation does not reflect the needs of patrons at most reference desks. This paper proposes a method for evaluating reference performance based upon behavioral factors. In addition, some specific behaviors which correlate to positive or negative experiences during the reference transaction are discussed.  相似文献   

15.
《The Reference Librarian》2013,54(72):137-154
Abstract

Much has been written about the education of reference librarians. Lamentations have been long, frequent and loud regarding library school education, and on-the-job training. Little, however, has been written about the education of librarians before they reach library school. If predictions regarding education are only half true, the future pool of reference librarians will be shallow indeed. Moreover, it is not entirely out of the question that those remaining in the pool may be so poorly educated as to require not on-the-job training, but a remedial education so extensive as to foreclose real on-the-job training for several years. Definition of the problem coupled with focused follow-up may help current reference librarians prepare now for the not-so-rosy future we may inherit.  相似文献   

16.
[目的/意义] 针对当前高校图书馆学科馆员人力资源缺乏,难以在院系广泛开展“嵌入科研,深入课题”的学科服务困境,探索利用研究生(博士、硕士)兼职参与学科服务,协助或替代学科馆员到院系开展学科服务的新模式。[方法/过程] 以华南农业大学图书馆学科服务实践为例,介绍针对兼职学科馆员的队伍建设、管理模式,探讨其在院系进行学科服务的实践效果。[结果/结论] 结果表明,研究生兼职参与学科服务,可实现图书馆资源宣传和信息专题培训的大范围“入院(学院)、进室(实验室)、到组(课题组)”,针对院系科研人员的信息服务实现了研究生对导师(或课题组)个性化的贴身服务。基于兼职学科馆员的学科服务新模式改变了单靠图书馆力量开展学科服务的现状,缓解了图书馆有限的人力资源在院系广泛开展深度学科服务举步维艰的困境,为同类图书馆进一步开展广泛、深入的学科服务提供了一个高素质人力资源利用的新思路。  相似文献   

17.
As educators and members of the academic community, reference librarians should take a proactive stance toward instructing students about the ethics of information use. The authors summarize the best practices found in the existing library literature, consider the context of ethical information use from a global perspective, and make an argument for the role of librarians. Our goal is to provide a guide for librarians attempting to successfully integrate ethical issues, such as intellectual property and academic integrity, into their reference instruction.  相似文献   

18.
Assessment is a required component of strategic planning and decision making in any library. Interlibrary loan surveys can provide data regarding user satisfaction levels for accuracy, thoroughness, convenience, and turnaround time. As interlibrary loan librarians at D'Youville College, we believed that our patrons were satisfied and impressed with the library's recent service improvement initiatives. However, we did not have any concrete data that would help drive future strategic decisions. We were short on staff time and resources and wondered how a small library staff could create an assessment tool and then analyze the results.  相似文献   

19.
This study aims to evaluate the perceptions of librarians with regard to artificial intelligence in academic libraries. An online survey of 24 questions was distributed through library distribution lists in Canada and the United States at the end of the summer in 2019. Findings suggest that librarians do not agree on a definition of artificial intelligence which is in keeping with this emerging field. The survey responses highlight the fact that academic librarians require more training with regard to artificial intelligence and its potential applications in libraries. Other important implications include a recognition that library patrons are interested in AI and that little to no programming about it has been offered in academic libraries. Very few studies have focused on academic librarians' perceptions of AI. This article highlights some useful practical implications for AI technologies in libraries and how AI could help improve library services and workflows.  相似文献   

20.
This article describes the results of a survey of library patrons conducted by librarians and information technology specialists at the Health Science Center Libraries at the University of Florida. The purpose of the survey was to learn if and how library patrons were using smartphones to perform their work-related tasks and how patrons felt the library could support smartphone use at the Health Science Center.  相似文献   

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