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ABSTRACT The Interlibrary and Document Delivery Services Department of the Randall Library at the University of North Carolina at Wilmington has been an active user of Innovative Interfaces Inc.'s ILL Module. Our association started with beta testing in the winter of 1994 and it continues today with release 2000. Since our first use of this module, UNCW has processed around 42,500 borrowing requests. This article reviews the use of the III ILL Module five years later. 相似文献
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《Journal Of Access Services》2013,10(3):7-23
Abstract The Virginia Boucher-OCLC Distinguished ILL Librarian Award is the most prestigiouscommendation given to practitioners in the field. The following questions about ILL were posed to the two most recent recipients of the Boucher Award: Tom Delaney (2002), Coordinator of Interlibrary Loan Services at Colorado State University and Lynn Wiley (2001), Information Resource Retrieval Center Coordinator at the University of Illinois, Urbana-Champaign. Questions were written by Douglas Hasty, a member of the editorial board of the Journal of Access Services. 相似文献
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《Journal Of Access Services》2013,10(1):179-191
Abstract Publishers and librarians do not agree on the use of electronic journal files as a source for interlibrary loans. The efficiency possible in electronic ILL is valued by the supplying libraries and of concern to publishers. Publishers do not accept CONTU photocopying guidelines as applicable to electronic ILL. This position is based on the historical context in which CONTU occurred and the specific wording of the CONTU report. No agreement on new guidelines has been possible to date, resulting in the need for individual license negotiations. Copyright-cleared document delivery is one alternative. Alternate models for broad database access to electronic journals is another. A new attempt to define guidelines for resource sharing is a third possibility. 相似文献
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Abstract To effectively manage an interlibrary loan (ILL) unit, the supervising librarian needs a variety of skills. Drawing upon published reports, interviews with ILL leaders, and experience at Iowa State University, the author outlines a new typology of seven skills, relating these diverse skills to the place of ILL in the library organization, and the need for a formalized approach to educating and training ILL librarians. 相似文献
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《Journal Of Access Services》2013,10(1):17-35
ABSTRACT Academic libraries increasingly rely on Interlibrary Loan (ILL) departments to obtain research materials. This adds to the workload of ILL at a time when many libraries are experiencing budget cuts and dwindling staff. Collaboration between ILL and Reference can assist ILL by providing searching expertise. Collaboration is facilitated by the paperless environment provided by ILL management software. Patrons benefit from increased fill-rates and reduced turnaround time for ILL requests. Reference benefits by exercising creative searching for difficult-to-find materials and gaining exposure to new reference sources and online catalogs. These benefits are explored through analysis of fill-rates, sources from which materials were ultimately obtained, sources used by the Reference Department, and interviews with staff. 相似文献
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ABSTRACT Inter-Library Loan (ILL) service is one of the services provided by libraries that offers users a way to access library resources beyond their affiliated libraries. Additionally, it allows participating libraries to share and maximize their resources. This work examines the ILL process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-based ILL system. Such a Web-based system has been successfully designed and implemented at the Nanyang Technological University. The paper presents an overview of the system requirements and architecture, implementation details and demonstrates the feasibility and advantages of the new system. 相似文献
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《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):229-237
Abstract In 2000, Auburn University Libraries implemented a new service, named AUBIExpress, to provide desktop delivery of print materials held at its three campus libraries. AUBIExpress provides electronic PDF copies of articles and book chapters from print resources located at Draughon Library (the main campus library), the Library of Architecture, Design and Construction, and the Veterinary Medical Library. The service is available, free, to Auburn University faculty, staff, graduate students, persons with disabilities and distance education students. There is a maximum request limit of five items per person per day and an item size limit of 50 pages. Requests, submitted through an online form, are usually processed within 2-4 business days. 相似文献
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《期刊图书馆员》2013,64(3):59-70
Abstract Due to cuts in the binding budget, librarians in the science libraries at Washington State University were forced to consider alternative ways to preserve journals. We considered a number of important variables to select journals that would no longer be bound in the traditional manner, and selected shrinkwrapping as a preservation method for those titles. 相似文献
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Mandi Smith 《期刊图书馆员》2019,75(1-4):31-41
Access denied turnaway statistics are provided to libraries to help with serials collection development, but very little research about turnaways is available. This article examines the relationship between access denied turnaways and interlibrary loan (ILL) requests at one institution in an attempt to deepen our understanding of turnaways. The study showed that there is a moderate correlation with an overall ILL requests to turnaways ratio of 11.4%. The strength of the relationship and the ILL requests to turnaways ratio do vary depending on the publisher/provider. The article also discusses potential explanations and implications as related to the relationship. 相似文献
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《资料收集管理》2013,38(3):15-32
Abstract A study conducted at the University of Illinois at Urbana-Champaign (UIUC) Library examines data from unfilled ILL requests to determine the status of materials housed in the Main Bookstacks of the library's collection. This study follows the research that was started in the original study conducted in 2002, “Needles in a Haystack: Using Interlibrary Loan Data to Identify Materials Missing from a Library's Collection.” The results of the second study indicate that the use of a high-density storage facility had a positive impact on the retrieval rate of ILL materials from the Main Bookstacks. It also indicated that fill rates increased when over 770,000 items were removed from the Main Book-stacks resulting in improved shelving conditions for the library's collection. 相似文献
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《Journal Of Access Services》2013,10(4):1-3
ABSTRACT The creation of “Access Services” departments in academic libraries did not translate into the creation or offering of new services for patrons. Instead, it was typically just the combination of three already existing departments. Recent changes and trends in Access Services, including new NCIP and ISO standards, an increase in the use of electronic reserves, and the availability of items in various formats, now allow librarians to reconsider if this departmental arrangement is the best for today's library customers. This paper argues that the traditional configuration of Access Services needs to be dismantled if academic libraries are to provide excellent customer service to faculty and students. 相似文献
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ABSTRACT ILLiad is an interlibrary loan borrowing system designed and implemented in the University Libraries at Virginia Tech. ILLiad models the ILL borrowing process so as to track the status of an ILL request as it is processed, either by the staff or by software. This process approach to automating interlibrary loan is leading to fundamental improvements in ILL management and service. The process approach allows continued expansion and modification of the system, including the addition of electronic delivery of articles. The process approach results in substantial improvements in customer service by allowing customers to intervene directly in the borrowing process without staff assistance. 相似文献
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Pambanisha King Anthony J. Pendleton 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(4):317-323
The Auburn University Libraries Campus Courier Service, a campus delivery service, allows Auburn University faculty, staff, and graduate students to have bound journals and books delivered to their offices located on the main campus and at the two branch libraries. This service is available free of charge to eligible users. This article presents an overview of the service by describing its structure and usage. It is hoped that the knowledge of the current usage of this service could help the Auburn University Libraries plan informed liaison activities, collection development, and further growth and promotion of the service. An analysis of current usage statistics provides some baseline data for future comparisons with peer institutions and for strategic planning at Auburn. 相似文献
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Wyoma van Duinkerken Eric Hartnett Emilie Algenio 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):79-89
ABSTRACTWhat happens when libraries begin to use ILL to request items that they already own in their home collection? The goal of this multiyear study involving 9565 ILL requests to the Joint Library Facility in Bryan, Texas, is to examine whether or not the shared storage facility was becoming an ILL hub for some libraries. This paper reports the results of the study and how individual requesting and lending interlibrary loan policies and procedures might be altered to address these developing issues. 相似文献
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Students and scholars can take full advantage of Open Access journals only if libraries make them available through mechanisms that are familiar to patrons. This study examines the extent to which American liberal arts colleges have provided access to Open Access journals through their journal title lists (Serials Solutions, Ex Libris, etc.) and their online public access catalogs (OPACs). While 57 percent of the colleges provide access to at least 90 percent of the journals in our sample, 20 percent of the colleges provide access to fewer than 20 percent of the journals. Large and high-impact journals are especially likely to appear in libraries' catalogs and journal lists. There is no systematic trend by publication fee status or country of publication, however. The study concludes with a discussion of the strategies libraries can use to select Open Access journals and add them to their collections. 相似文献
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《The Reference Librarian》2013,54(63):25-40
Summary In 1992, Auraria Library fully embraced the idea that meeting user information needs is a collection development activity which should be funded from the materials budget whether accomplished by purchasing material for permanent retention or by acquiring one-time access for an individual user. This article discusses the restructuring of a traditional Interlibrary Loan Department into Information Delivery/Interlibrary Loan (ID/ILL) and its move to Collection Development Services. Because access to resources was funded from the learning materials budget along with ownership, it became necessary to rethink the Library's collection development philosophy. Implementation of the new philosophy required modification of collection building practices and the creation of aggressive information delivery programs. 相似文献
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ABSTRACT Researchers must choose between many sources when obtaining journal articles. University of Toledo faculty and graduate students in the sciences, pharmacy, and engineering were surveyed to ascertain their preferences in journal article formats and features, and their awareness, frequency of use, and preference ranking of four services: traditional interlibrary loan, electronic journals, and faxes from either a storage depository or the UnCover document delivery service. Speed and print quality topped the desired features; faxing was the least desirable format. Electronic journals and interlibrary loan were the most used services, though there are indications that interlibrary loan is used reluctantly. 相似文献
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ABSTRACT During the fall 1999 semester, the College Libraries at the State University of New York (SUNY) College of Arts and Sciences at Geneseo conducted an Interlibrary Loan (ILL) survey of the entire faculty, staff and student body. The purpose of the survey was to find out whether patrons using ILL are satisfied with the service, and to discover the reasons why non-ILL users are not using the service. We received 538 responses in total (a 10% response rate). Of these, 60% were from students and 40% were from faculty and staff. 相似文献