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1.
Abstract

In 2000, Auburn University Libraries implemented a new service, named AUBIExpress, to provide desktop delivery of print materials held at its three campus libraries. AUBIExpress provides electronic PDF copies of articles and book chapters from print resources located at Draughon Library (the main campus library), the Library of Architecture, Design and Construction, and the Veterinary Medical Library. The service is available, free, to Auburn University faculty, staff, graduate students, persons with disabilities and distance education students. There is a maximum request limit of five items per person per day and an item size limit of 50 pages. Requests, submitted through an online form, are usually processed within 2-4 business days.  相似文献   

2.
Abstract

InfoQuest is a fee-based document delivery and research service provided by Auburn University Libraries to patrons who may or may not be affiliated with a library. InfoQuest operates on a cost recovery basis and opens up the library's collection to the general public. This article presents an overview of InfoQuest's document supply service including statistics and offers insight into the client base.  相似文献   

3.
ABSTRACT

ReadCube Access is a patron-driven, document delivery system that provides immediate access to articles from journals owned by Nature Publishing Group. The purpose of this study was to evaluate the use of ReadCube Access as an interlibrary loan (ILL) alternative for nonsubscribed Nature journals at Auburn University, a research university with a School of Pharmacy and a School of Veterinary Medicine. An analysis of ten months’ usage and costs are presented along with the results of a user satisfaction survey. Auburn University Libraries found ReadCube to be an acceptable alternative to ILL for unsubscribed Nature journals and at current levels of use and cost, consider ReadCube to be financially sustainable.  相似文献   

4.
Libraries are faced with the challenge of developing new services that respond to the growing needs of their patron base. A library material delivery service is one new service model that is becoming increasingly popular among academic libraries around the country. While this service has shown positive results on college campuses, the service model is still evolving. The purpose of this article is to provide library professionals with a clear and concise overview of policies and logistics currently implemented by the Library Express Delivery Service at Florida State University.  相似文献   

5.
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments.  相似文献   

6.
In 2014, the highly experienced Head of Electronic Resources and Serials Services at Auburn University Libraries retired. Parallel changes in workflows, staffing, and organizational structure were also taking place, resulting in an intense period of transition that included merging two units. This presentation describes the transition process from the perspective of the new Head of Technical Services and one paraprofessional staff in the merged units. The presentation focuses on the processes of change, guiding philosophies, and lessons learned.  相似文献   

7.
Abstract

The tremendous expansion of online information sources has prompted academic librarians to increase their outreach to undergraduates of the “Net Generation” in an effort to more effectively promote their libraries' resources to these students. Such outreach programs involve identifying library resources that support the information-seeking behaviors of Net Generation undergraduates, as well as establishing collaborative relationships with the individuals and groups affiliated with these students. This article describes an outreach initiative conducted by the Reference Department at the Mississippi State University Libraries, in which the Department worked with staff in residence halls to target undergraduates living on campus.  相似文献   

8.
Abstract

At the University of Oklahoma, we began campus or home delivery of items from our library as well as those from other libraries. We have added more services over the years in response to requests from our users. In doing so, we found room for improvements. This paper addresses some of the issues we encountered.  相似文献   

9.
In the spring of 2015, the University of Minnesota Libraries formed the Content Services department, which is comprised of Interlibrary Loan, Publishing Services, and the Copyright Permissions Service. These three service points, as well as additional Library units, work together with campus partners to save students money on their course materials through a variety of programs and pilot projects. By employing multiple avenues to help faculty and students put affordable content into their existing workflows for providing and accessing required readings, the University of Minnesota Libraries are ensuring that there are many options available that support coursework and ultimately student success.  相似文献   

10.
《资料收集管理》2013,38(1-2):137-143
Approval plans have created advantages in acquisition options for libraries. One specific option is the use of vendor approval plan services in retrospective collection development and in collection analysis. Blackwell North America, Inc. (B/NA) and Auburn University Libraries (AUL) have used approval slips in working together on retrospective collection development projects and have found that 21% of these slips produced orders. This process has allowed Auburn University Libraries to strengthen existing collections, support subject areas representing new curriculum, and has provided a means of collection assessment and evaluation in subject areas.  相似文献   

11.
This article describes a project undertaken as part of a cross-campus strategic planning effort. The project documented current campus practices and systems in use for collecting, analyzing and reporting key research metrics. The project identified organizational issues around siloed data collection and lack of clarity on data stewards, data stakeholders, and data reporting schedules. The work highlighted to University Administration the need and importance of effective research information management (RIM) and the key role that the University Libraries can play in this area.  相似文献   

12.
Outreach to research centers and institutes is often overlooked in academic libraries. This article discusses a needs assessment conducted by the Liaison Services Department at the University of Houston Libraries that reviewed library services to centers and institutes at the University of Houston's main campus. The assessment was conducted for two purposes: to build collaborations with centers and to determine how the libraries might create new services and/or market existing services to meet the centers and institutes' growing research needs.  相似文献   

13.
This article will explore collaborations between the University Libraries and the campus community in implementing diversity and inclusion initiatives on campus through participation in the National Coalition Building Institute (NCBI). The article will take an in-depth look at the prejudice reduction and discrimination trainings conducted in the FSU Libraries, and how the trainings contributed to implementing the Libraries' strategic initiative for diversity and inclusion. These partnerships between the Libraries and the campus community exemplify successful collaborations needed to achieve preeminent institutional goals like diversity and inclusion. FSU has been recognized for Higher Education Excellence in Diversity, and is a national Diversity Champion since 2014 (Insight into Diversity: online).  相似文献   

14.
As libraries increase their electronic journal collections, would dependence on interlibrary loan decrease? This paper reports a case study at the University of Nevada, Reno, University Libraries (UNR) focusing on the usage of the Elsevier online journal package and interlibrary loan (ILL) borrowing activities. It analyzes four-years' worth of UNR usage and ILL statistics, gathered between July 1999 and June 2003. It also provides observations and explanations from a perspective beyond statistics, at the level of library services and the campus demographic and research environments.  相似文献   

15.
The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of the building and the campus. Many times this need for information drives patrons to the library service desks. Sometimes, especially during the high-demand seasons of new student orientation and beginning of the fall semesters, the desk is so busy that many patrons will leave because they don't have the time to wait. To address this immediate need for information, Texas Tech University Libraries developed an interactive kiosk to provide general information for frequently asked questions in a more efficient, creative, and interactive way. The kiosk provides a fun method of satisfying a patron's information needs without the requirement of a staff member or the need to wait in line for help. The kiosk is available as long as the Library is open and provides a variety of useful answers to general questions, as well as facts about the Library.  相似文献   

16.
《图书馆管理杂志》2012,52(2):203-216
ABSTRACT

Information technology services and programs at the University of New Mexico are delivered by a mixture of distributed and centralized operations. Collaborations between the distributed services, largely in academic areas, as well as with central Information Technologies have been developed largely around point of need, historical arrangements, and personal interests. Recent changes in the leadership for Academic Affairs, the Office of the Vice President for Research, Information Technologies, and the University Libraries provided an opportunity for evaluating the current state and proposing new ways of working together. The authors describe several collaborations where the University Libraries have engaged with campus units in developing new or improved service and approaches to working together.  相似文献   

17.
This case study explores services academic libraries provide to students with disabilities and the impact these can have on the success and experience of these students. The study focuses on staff training and outreach programming. The authors examine the academic library literature surrounding these topics, provide examples of programming initiatives at the University of Tennessee Libraries, and include a curated list of local and national resources for supporting people with disabilities. Strategies are recommended for working with local and campus organizations to provide training and resources within the library along with suggestions for strengthening support services for this growing population.  相似文献   

18.
ABSTRACT

This article will describe how merging service points in an academic library is an opportunity to improve customer service and utilize staffing resources more efficiently. Combining service points provides libraries with the ability to create a more positive library experience for patrons by minimizing the ping-pong effect for assistance. The Access Services Department at the University of North Texas Libraries was charged with management of the circulation and reference services offered at the service desk. Streamlined planning and modernized management of the desk and its impact on customer service in a changing library environment will be discussed.  相似文献   

19.
This article outlines preliminary results of a complete gap analysis of the collections at the University of Houston Libraries. Methodology for a large-scale collection analysis project is explored here, including necessary collaborators for successful and accurate data collection. As well, the preliminary results of phase one of the project, studying usage by subject area and comparing to available interlibrary loan data, are outlined. Limitations and future directions for the project are also discussed.  相似文献   

20.
Abstract

The object of this study is to assess Texas A&M University (TAMU) students/faculty/staff members’ use and awareness of the Libraries’ free document delivery and interlibrary loan service, branded as “Get It For Me.” Since 2010, we have continued to see a decline in new user registrations each year. Previous Get It For Me user surveys conducted in 2003 and 2011 indicated that the overall satisfaction of registered users was high and customer feedback gleaned from these surveys was used to initiate a number of service improvements. But what about the large percentage of the campus community who do not use the Get It For Me service? Are they aware of what this service has to offer? If so, why might they choose not to use it? If they are not aware of the service, might they use it if they knew more about how it can assist them in their scholarly endeavors? Instead of only surveying those customers who have used this service, we invited everyone on TAMU College Station campus to participate in the survey. Promoting the service is a vital component of service delivery.  相似文献   

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