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1.
Abstract Meaning‐making describes a process by which visitors transform museum experiences into new knowledge and memories. Meaning‐making is influenced by visitors' leisure motivations, prior knowledge, socio‐cultural context brought to the experience, personally‐guided interpretation, and events since the visit. In this study, visitors' long‐term recollections included contextual references to how and why they remembered what they experienced. Forty visitors were interviewed by telephone six months after attending a Native American interpretive program at Grand Canyon National Park's Tusayan Museum. Two patterns associated with a constructivist view of meaning‐making were discerned: a) visitors' integration of indoor and outdoor exhibits and b) visitors' comparisons of modern family and community with a more ancient culture. The presence of contextual indicators within visitor recall suggests that new knowledge may be constructed from factors carried forth from the meaning‐making process. Evidence within the data suggests that exhibits made more relevant to visitors' socio‐cultural identity may enhance on‐site experiences.  相似文献   

2.
This study investigated the impact of a visit to a Manga museum in Japan through nostalgic recollections. Twenty‐five adult visitors were interviewed about their childhood memories of experiencing manga from reading books as well as watching anime on television following a visit to the Osamu Tezuka Manga Museum in Takarazuka, Japan. From 76 episodic and autobiographical memories, five themes of impact emerged which speak powerfully to the significant influence and power of Osamu Tezuka's manga and anime on the visitors’ lives as children, and of the power of the museum experience to unlock distant latent memories and reconnect with their own sense of self‐identity. Moreover, the visitors’ own testimony of the impact of manga continued to manifest positively in their lives to the present day as life lessons of enjoyment, morality, and intergenerational learning.  相似文献   

3.
Abstract This paper explores the beneficial outcomes that visitors seek and obtain from a museum visit, in terms that are not related to learning outcomes. It uses a deductive qualitative approach to investigate the meaning and value of a museum visit from the visitors' perspective. Three different levels of the meaning of the experience are considered: the attributes of the setting that visitors value; the experiences they engage in; and the benefits they derive. The findings confirm the importance of the “satisfying experiences” framework for understanding visitor experiences in museums, and extend this understanding in relation to the beneficial outcomes these experiences produce. The study also highlights the importance of “restoration” as an outcome of a museum visit. It is argued that the concept of the museum as a restorative environment, which enables visitors to relax and recover from the stresses of life, is worthy of further research attention. These insights will enable museum practitioners to better understand and meet their visitors' multiple needs and expectations.  相似文献   

4.
Abstract To evaluate visitors' use of the exhibitions and the communication strategy of the Milan Natural History Museum, we compared results gathered with two methods, based respectively on the timing of visitors and on the unobtrusive observation of exhibit‐use behaviors. We collected data from a sample of 100 groups of visitors (not guided), randomly selected at the museum entrance. We recorded the following data for each group: halls visited, length of stay in each hall, any kind of behavior showing visitor/exhibition interaction and the displays where interactions occurred. The study shows that visiting time does not give enough information about the actual use of exhibits by the audience. The investigation of visitor/exhibition interactions revealed itself to be the most usual method to describe the visitors' use of the exhibitions. The most important factor influencing visits to the Milan Natural History Museum is the communication technique used in the exhibition areas.  相似文献   

5.
Abstract This study reports on outcomes of an investigation of visitors' longterm memories of the 1970 Japan World Exposition, Osaka. The paper reports in two parts the emergent outcomes of a study that provides understanding of the nature of visitors' long‐term memories of their experiences in an informal leisure‐time context. First, the paper discusses the common and most dominant recollections that emerged from 48 visitors' memories of this event 34 years ago. An overall explication of visitors' memories of their experiences of the event reveals an interesting mix of reactions: wonderment about the world and the amazing technological advances of the era, blended with personal discomfort and frustrations associated with the memories. These mixed feelings are presented against the backdrop of Japanese national identity re‐emergent on the world stage. Second, an analysis and discussion of qualitative data provides case examples of how three psychological and behavioral factors (affect, agenda fulfillment, and rehearsal) shape the vividness of episodic and/or autobiographical memories of the episodes as they are recalled 34 years later. This paper vividly illustrates the power of qualitative data to illuminate understanding of visitors' long‐term memories and presents some significant issues for museum staff to consider as they plan for visitor experiences that will have lasting impact.  相似文献   

6.
It has been argued that visitors' pre-visit “agendas” directly influence visits. This study attempted to directly test the effects of different museum visit agendas on visitor learning. Two new tools were developed for this purpose: (1) a tool for measuring visitor agendas; and (2) a tool for measuring visitor learning (Personal Meaning Mapping). Visitor agenda was defined as having two dimensions: motivations and strategies. Personal Meaning Mapping is a constructivist approach that measures change in understanding along four semi-independent dimensions: extent, breadth, depth, and mastery. The study looked at 40 randomly-selected adults who were visiting the National Museum of Natural History's Geology, Gems and Minerals exhibition. Visitor agendas did significantly impact how, what, and how much individuals learned. Results are discussed in terms of the current debate about education vs. entertainment.  相似文献   

7.
This article presents the background, methodology, and results of a yearlong study of visitor motivation conducted by the Visitor Research Team (VRT) of Winterthur, a Delaware decorative arts museum. The article details the VRT's use of focus groups to determine what really motivates visitors to attend museums. Study results are consistent with recent work in the field showing that learning and recreation are the primary motivations behind museum visitation. Visitors valued museums as places for active, personal learning through the observation of objects and as outlets for physical and mental relaxation and escapism. Results also show that Winterthur visitors ascribe meanings to the words learning and recreation that are different from education and entertainment. The author calls on museums to discover the needs of their audiences and to design marketing and programming using visitors' vocabularies to promote and provide meaningful museum experiences.  相似文献   

8.
观众参观时间是博物馆观众研究的重要内容之一,反映了观众对展览的关注程度。本文利用跟踪观察法调查了2014—2019年天津自然博物馆新馆生态厅的观众有效参观时间以及展板和多媒体的使用情况。结果发现:观众有效参观时间总体偏短,且在不同人群差异不显著,但在不同展区差异明显。在影响观众有效参观时间的重要因素中,标本大小和标本珍稀度是关键因素。观众对展板和多媒体的利用率均较低。为提高观众有效参观时间,建议为观众提供讲解、合理分配展品、适当延长展线、展板和多媒体要少而精且内容应及时更新等。  相似文献   

9.
This article reports on the outcomes of a study that investigated the nature and character of visitors' long‐term memories associated with their experiences at large‐scale exhibitions. The study investigated themes that characterized visitors' memories of two global exhibitions: World Expo 86, hosted in Vancouver, Canada in 1986; and World Expo 88, hosted in Brisbane, Australia in 1988. There are a few studies in the literature that have considered long‐term memories associated with visits to informal learning environments, but no studies to date that have considered the impact and long‐term memories associated with large‐scale exhibitions such as world expositions. This study probed the long‐term memories of a total of 50 visitors who attended either Expo 86 or Expo 88, through in‐depth face‐to‐face interviews. Analysis of the interview data suggests that the key themes in memories of these events center on the social dimensions of visitors' experiences, visitors' recalled agendas at the time of the experience, and the socio‐cultural identities of visitors at the time of the experience.  相似文献   

10.
11.
This article reports on a study of young children and the nature of their learning through museum experiences. Environments such as museums are physical and social spaces where visitors encounter objects and ideas which they interpret through their own experiences, customs, beliefs, and values. The study was conducted in four different museum environments: a natural and social history museum, an art gallery, a science center, and a hybrid art/social history museum. The subjects were four‐ to seven‐year old children. At the conclusion of a ten‐week, multi‐visit museum program, interviews were conducted with children to probe the saliency of their experiences and the ways in which they came to understand the museums they visited. Emergent from this study, we address several findings that indicate that museum‐based exhibits and programmatic experiences embedded in the common and familiar socio‐cultural context of the child's world, such as play and story, provide greater impact and meaning than do museum exhibits and experiences that are decontexualized in nature.  相似文献   

12.
近年来,随着信息技术的高速发展和科技馆管理要求的不断提高,为更好地了解和掌握观众所需,提升科技馆的管理和服务能力,采用大数据等先进的信息技术手段,创新更加人性化的贴身服务,已成为科技馆的迫切需求。本文以中国科技馆观众大数据分析平台为例,介绍了如何通过移动终端信号监测解决场馆内精准定位问题,并运用运营商大数据实现对科技馆客流统计、观众画像和行为分析,为大数据在科普场馆智慧化应用方面提供参考。  相似文献   

13.
Abstract Visitors to museum settings have agendas that encompass a wide variety of missions. Agendas are known to directly influence visitor behavior and learning. Numerous agendas are at play during a visit to a museum. We suggest that in a museum‐based learning experience, children's agendas are often overlooked, and are at times in competition with the accompanying adult's agendas. This paper describes and qualitatively analyzes three episodes of competing agendas that occurred on young children's field trips to museums in Brisbane, Australia. The aim is to elucidate the kinds of tensions over agendas that can arise in the experience of young museum‐goers. Additionally, we hope to alert museum practitioners to the importance of considering children's agendas, with the aim of improving their museum experience. Suggestions are also made for ways in which educators can address children's agendas during museum visits in order to maximize learning outcomes.  相似文献   

14.
There is a current trend to make museum collections widely accessible by digitising cultural heritage collections for the Internet. The present study takes a user perspective and explores the characteristics of online museum visitors' web search behaviour. A combination of quantitative and qualitative methods was deployed in a case study at a National Museum of Military History. Quantitatively, data from a web questionnaire survey and a user study of interactive searching behaviour were collected and analysed. Qualitatively, observation protocols were coded and analysed based on inductive content analysis. It was found that metadata elements on factual object related information, provenience, and historic context was indicated to be relevant by the majority of the respondents, characterising the group of special interest museum visitors as information hungry. Further, four main characteristics of online museum visitors' searching behaviour were identified: (a) searching behaviour has a strong visual aspect, (b) topical searching is predominantly exploratory, (c) users apply broad known item searches, and (d) meaning making is central to the search process.  相似文献   

15.
This paper builds on and extends the conceptualization of “hot” interpretation (Ballantyne and Uzzell 1993) by presenting empirical data regarding visitors' perceptions of the District Six Museum in Cape Town, South Africa. The study examines visitors' reasons for visiting, expectations of the visit, responses to the visit, and suggestions for change, in relation to the differing needs of previous residents, local and international visitors. Results of the study are discussed in terms of the need to facilitate connections between interpretive content and visitors' previous experiences and knowledge. The paper considers issues of hot interpretation when a community museum increasingly attracts national and international visitors.  相似文献   

16.
This paper advances the thesis that museum visitors' identities, motivations and learning are inextricably intertwined. All individuals enact multiple identities, many of which are situational and constructed in response to a social and physical context. Identity influences motivations, which in turn directly influence behavior and learning. Visitors to museums tend to enact one or various combinations of five museum‐specific identities, described here as: explorer; facilitator; professional/hobbyist; experience seeker; and spiritual pilgrim. Preliminary findings suggest that these identity‐specific motivational categories might help to explain the long‐term learning impacts of a museum visit.  相似文献   

17.
Is it even possible to design museum exhibits that have an above average chance of engaging visitors in meaningful experiences? Museum‐based researchers and designers, working over the past several decades, have endeavored to address this and other questions. Recently, a promising Ideas‐People‐Objects (IPO) model of the visitor experience, subsequently elaborated on to include Physical (IPOP) has been used in the design and subsequent study of visitors' museum experiences. Here I briefly describe the model and introduce three papers featured in this issue of Curator: The Museum Journal that offer new insights and perspectives for understanding the theory behind the model, as well as features of the IPOP model that have been used in the design and interpretation of exhibitions, and a comparison of analytic techniques that produce results that can be used in IPOP‐related research.  相似文献   

18.
The purposes of museums and those of their visitors often have little in common—despite the growing body of knowledge about museum learning and visitors' motivations. Based on concepts of experiential learning envisioned a century ago by the American educator and philosopher John Dewey, this paper explores bringing those purposes into closer alignment. A re‐evaluation of several factors—including criteria of experience, content organization, and the nature of inquiry—could lead to exhibitions more closely aligned with visitors' processes of self‐motivated activity and museums' goals for informal learning. One way is to shape exhibits and activity around problematical situations developed out of the exhibit experience itself and shaped by visitors' own purposes. By shifting focus from knowledge taxonomies to problem‐solving situations, museums could increase their exhibitions' potential for providing engaging educational experiences to visitors.  相似文献   

19.
This study at the National Aquarium in Baltimore (NAIB) was conducted to assess four key aspects of the visitor experience: (1) incoming conservation knowledge, attitudes, and behavior of NAIB visitors; (2) patterns of use and interaction with exhibition components throughout the NAIB; (3) exiting conservation knowledge, attitudes, and behaviors of visitors; and (4) over time, how the NAIB experience altered or affected individuals' conservation knowledge, attitudes, and behaviors. Three hundred six visitors participated in the study, which was conducted from March through July, 1999. The study utilized four data‐collection techniques: (1) face‐to‐face interviews, (2) Personal Meaning Mapping (PMM), (3) tracking, and (4) follow‐up telephone interviews. Participants were a self‐selected population and were generally more knowledgeable about, more concerned about, and more involved in conservation‐related issues than the general public. However, they were far from conservationists. Visitors in this study clearly absorbed the fundamental conservation message at the NAIB. In fact, the NAIB visit appeared to focus visitors' conservation‐related thoughts, while also broadening their understanding of conservation. Changes in visitors' conservation knowledge, understanding, and interests by and large persisted over six to eight weeks after visiting NAIB. The NAIB experience also connected to visitors' lives in a variety of ways following their visit. However, these personal experiences rarely resulted in new conservation actions. In fact, their enthusiasm and emotional commitment to conservation (inspired during the NAIB visit) generally fell back to original levels, presumably in the absence of reinforcing experiences. The findings of this study are guiding subsequent investigations at the NAIB. More generally, the results suggest strategies to enhance current understanding of the impact free‐choice learning institutions have on their visiting public.  相似文献   

20.
“Welcome to the future of museums” is one of the many rave head‐lines that greeted the reopening of Kelvingrove Art Gallery and Museum in Glasgow, Scotland, after a $60 (£30) million refurbishment. This article charts the course of the project over the 16 years it was in development, tells how it survived a number of major setbacks, and recounts the key strategic decisions that led to the creation of an object‐based, visitor‐centered, storytelling museum that was more successful than we dared hope. The project team aimed to integrate the demands of research, design, conservation, education, and communication in order to bring visitors and objects—in all their richness and complexity—into meaningful contact. This process has been rewarded with unprecedented visitor numbers‐3,000,000 in the first year, in a city of 600,000 people.  相似文献   

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