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《期刊图书馆员》2013,64(1-2):223-236
ABSTRACT An overview of the preliminary analysis of focus group and semi-structured interviews identifies how and why college and university information seekers meet their information needs. In the age of immediate gratification, in certain situations users may settle for information that is quickly and easily available instead of library sources that are considered more authoritative and trustworthy. Meeting user needs in the library environment requires updating library catalogs to implement discovery and recommender services that provide the associations and links that are available to users in other Web-based environments and that meet these users' expectations of online systems and sources. 相似文献
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[目的/意义]从非用户视角思考研究型图书馆创新改革问题,为研究型图书馆确立适应发展要求的战略、选择合理的变革路径提供参考。[方法/过程]通过对大量文献的调研,对主要用户大量流失的原因进行系统的分析,在此基础上提出可以供研究型图书馆选择的几种变革路径。[结果/结论]基本观点:用户与非用户之间可以相互转化,当前传统用户的大量流失需要引起学术界和图书馆界的高度重视,加大这方面的研究。对于非用户的研究需要与图书馆战略研究相配合,因此,图书馆战略研究成为解决此问题的关键点。图书馆必须提供与主要用户需求相匹配的服务,而不是期待用户改变以适应图书馆。通过加大对用户与非用户的研究,可以使决策者们对图书馆转型与变革的方向更加明晰;同样对非用户和用户的研究是图书馆战略研究不可或缺的组成部分,甚至是特别重要的关键点。因此,通过对非用户的研究,提供图书馆的变革路径,将具有重要的学术价值和现实意义。 相似文献
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《The Reference Librarian》2013,54(91-92):39-51
Summary The evolution of electronic sources has had a significant impact on reference collections in libraries, and public library reference collections are no exception. Evaluating, selecting, and organizing sources to meet the needs of public library users has always been a fundamental role of public librarians. However, now they have the added responsibility of evaluating electronic resources and deciding whether the electronic sources will supplement or replace traditional paper reference sources. Issues of authority, accessibility, cost, comfort, and user education must be carefully weighed during this evaluative process. 相似文献
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图书馆数字馆藏建设用户参与激励机制探究 总被引：2，自引：0，他引：2
[目的/意义]图书馆用户参与数字馆藏建设模式应用过程中急需解决的问题是通过建立完善适用的激励机制来吸引用户积极参与。[方法/过程]根据马斯洛需求层次理论,参考国内外相关研究和实践,分析用户需求和参与动机。根据用户参与动机,借鉴百度知道等交互社区的用户激励机制,结合图书馆实际状况,探讨图书馆数字馆藏建设用户激励机制。[结果/结论]从积分悬赏规则、荣誉等级制度、团队组合形式3个方面初步建立具有一定可操作性的图书馆数字馆藏建设用户参与激励机制。 相似文献
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数据驱动下数字图书馆用户画像模型构建 总被引：15，自引：1，他引：14
[目的/意义]为了挖掘用户数据背后隐藏的价值，全面了解用户需求，构建用户画像模型，为数字图书馆实现精准服务提供新动能。[方法/过程]针对数字图书馆用户画像的内涵及特征进行剖析，分析用户画像的数据来源及采集处理过程，提出数据驱动下用户画像数据化→标签化→关联化→可视化的驱动主路线，从自然维度、兴趣维度、社交维度，构建多维度、多层级、立体化的用户画像模型。[结果/结论]详细阐述数字图书馆用户画像模型的构建流程，设计用户画像的框架模型，并将用户画像应用于数字图书馆的精准推荐、个性化检索、精准宣传以及参考决策中，以促进数字图书馆的知识服务升级。 相似文献
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黄传慧 《中国科技资源导刊 (中国信息导报)》2010,(1):59-63
文章研究在Web2.0环境下的图书馆信息服务,分析图书馆传统信息服务的现状和不足,详细论述Web2.0带给图书馆信息服务业务、服务环境、用户需求、信息交流方式的变化,并提出图书馆的应对策略。图书馆只有改革信息服务内容、创新信息服务模式、培训图书馆员,为用户提供更优质的服务。 相似文献
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移动图书馆用户需求理论研究 总被引：3，自引：1，他引：2
从用户的视角出发,对移动图书馆用户的信息需求类型及内容进行归纳;从用户群体分类的角度,将移动图书馆用户与传统图书馆用户进行比较,并对移动图书馆用户的需求特征进行总结。在此基础上,对移动图书馆用户的需求规律（如最小努力原则、穆尔斯定律等）进行理论探讨,并对移动图书馆的用户偏好理论进行分析,旨在为今后移动图书馆的用户研究提供一些理论基础。 相似文献
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《Public Services Quarterly》2013,9(4):23-46
Abstract The University of Florida Libraries took the opportunity of remodeling its Humanities and Social Sciences library to conceptualize the design of an info commons area for the new building. An Info Commons Concept Team was formed and charged with this task. The team used site visits, surveys, focus groups, and interviews to determine the needs of today's library users. This paper describes the informationgathering process and categorizes the data gathered into several areas of need, including service, workstation components, laptop support, and space and environment. 相似文献
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《Library Collections, Acquisitions, and Technical Services》1999,23(3):315-320
Understanding user needs has always been the key to building relevant collections and designing appropriate services. The availability of electronic resources and the many choices of format and access methods have made understanding library users even more critical. Librarians can use formal and informal methods to gather information about users. Formal methods include surveys and focus groups. The information gathered can be used for selection and service. It should also be used to reshape the scholarly information system to better meet the needs of undergraduates and researchers, beginning users and sophisticated users’ and users who are doing in-depth research and those who just want a small amount of information quickly. 相似文献
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《Library & information science research》2005,27(2):190-202
To help users find their way around the large number of titles available, public libraries organize the collection by placing titles on shelves by genre, by adding classification codes in their online catalogs, and by pictograms on book covers. However, users may have different perceptions of how titles are to be grouped in genres or categories. Public library collections will be more accessible when the way their collection is organized matches these users' perceptions. The authors show how user perceptions can be derived from library loan transaction data. To overcome the particular methodological issues in using such data, a method of ultrametric trees and latent class analysis is developed to determine segments of users and how they categorize the collection. Results show clear user categorizations that in particular respects differ from conventional public library categorizations. 相似文献
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伴随着智能时代的到来,推动智慧图书馆转型发展成了时代发展的需要,能够实现用户需求转变与图书馆价值实现。由此我们需要面向用户需求,加强战略规划与业务布局;融入信息技术,增强智能技术的敏感性;提升对图书馆员技术能力培养,提高馆员素养;激发与用户的交流活力,增强对用户技术能力的培养。在推动过程中,还要注意图书馆自身功能与作用,充分考虑图书馆的技术转换等问题,从而更好地推动智慧图书馆的转型发展。 相似文献
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《Journal of Web Librarianship》2013,7(2-3):109-138
ABSTRACT This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University Library's Web site. Three testing phases were conducted: individual usability testing of the existing site and baseline data collection on Web use preferences; focus groups to respond to a functional prototype and search prototypes; and individual usability testing and interviews on revised functional prototypes. The delicate task of obtaining staff buy-in without letting their opinion drive the redesign was accomplished by keeping the project team small and nonrepresentational, submitting all conflicts to user testing, and promising an intranet that would meet the specialized needs of staff. A commitment to experimentation and a willingness to jettison design and functional elements which did not meet user approval kept the design process agile and flexible. Prototype testing of a variety of search options clearly demonstrated that the lack of integration in a library's information system makes it difficult to rationalize and optimize the user's search experience. Difficulties enlisting staff to edit existing Web content were solved by outsourcing content review and editing for Web-appropriate length and format. Except for this content review, the Web site redesign and usability testing were all conducted in-house with limited resources and a nine-month time-frame. The study's focus on user expectations and nomenclature largely confirmed the results of previous studies. 相似文献
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ABSTRACT Integrating knowledge-based resources at the point of care is an important opportunity for hospital library involvement. In the progression of an IAIMS planning grant, the digital library is recognized as pivotal to the success of information domain integration throughout the institution. The planning process, data collection, and evolution of the planning project are discussed. 相似文献
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《Journal of Web Librarianship》2013,7(4):579-587
ABSTRACT User-centered design is a principle stating that electronic resources, like library Web sites, should be built around the needs of the users. This article interviews Web developers of library and non-library-related Web sites, determining how they assess user needs and how they decide to adapt certain technologies for users. According to the panel, to understand these issues, Web services librarians should (a) give patrons a way to provide feedback on library sites; (b) observe and contemplate technology in a group setting; (c) only adapt technology that addresses a specific patron need; and (d) consider the library Web site as a part of the library, not a replacement for it. 相似文献
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[目的/意义] 现有用户行为模型能甄别用户的差异,挖掘用户深层次需求,实现图书馆智慧化精准服务,将用户行为模型运用于"智慧门户"建设,可为"智慧图书馆"建设提供实践案例和参考依据。[方法/过程] 在对现有的图书馆门户系统和用户行为模型进行分析和梳理的基础上,以重庆大学图书馆"智慧门户"建设为例,探索用户行为模型在图书馆"智慧门户"的架构方式。[结果/结论] 实践证明,基于用户行为模型的图书馆"智慧门户"可实现用户、资源、服务以数据为中介的交互,能更准确地预测用户行为和需求,让数据成为图书馆智慧服务的决策依据,是图书馆实现"智慧化"的重要手段。 相似文献
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ABSTRACT In order to assess the Library's collection, the Collection Development Assessment Team at Cleveland State University used focus groups to complement the information gathered in LibQUAL+?. Groups of undergraduates, graduates, and faculty participated in four separate focus groups. All groups reported they were essentially satisfied with the collection but also wanted better local collections and used OhioLINK to supplement their research; fewer users also utilized the rich resources of the public library systems. In keeping with previous surveys, all groups wanted more full-text available electronically, faster access to materials, and a more navigable website. It appeared that the more sophisticated the user, the more satisfied they were with the collection. The Special Collections focus group would like to have more materials digitized, improved accessibility to the collection and website, and increased interaction with the community to heighten awareness of the collection and in order to gather more primary materials for the collection. 相似文献