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1.
This study examines how support seekers can integrate verbal and nonverbal cues in social network sites (SNSs) to elicit quality support from others. Building from sensitive interaction systems theory and verbal person centeredness (VPC), participants (N?=?579) evaluated a SNS profile that contained manipulated levels of directness in status updates used to seek support and nonverbal emotional expression in profile pictures. To capture the transaction of support, participants provided supportive messages in public and private conditions that were coded for their level of VPC. Negative emotional cues in profile pictures increased VPC in private messages, whereas directness in status updates negatively predicted VPC in private messages. Participants produced messages with higher levels of VPC after they viewed profiles that incorporated more features to disclose distress effectively. Broadly, this study addresses whether the content people post on SNS profiles shapes the quality of the supportive messages they receive.  相似文献   

2.
ABSTRACT

This experiment (N= 476) investigates how individuals evaluate political candidates who use informal communication on social media. We use expectancy violations theory (EVT) to predict that informal communication will lead to negative evaluations. Our results suggest that politicians’ use of informal communication on social media leads to expectancy violation, which decreases perceived credibility and lessens intention to support a candidate. This effect was not moderated by sex (male versus female) or age (young versus old) of the candidate, nor of participants being the same sex as the candidate. These findings suggest that political figures should use informal communication on social media with caution.  相似文献   

3.
Supervising agents serve as sources of social support for over one million women in the US on probation and parole who strive to avoid recidivism. Little is known about the supportive messages agents intend to provide their female clients or their precursors. The optimal matching model of social support is used in an investigation of the precursors to agents’ intent to send different types of social support messages to the women they supervise. Results indicated that supervising agents intended to provide informational support in the form of suggestions or advice, esteem support in the form of compliments, and emotional support in the form of encouragement to the women. Both agent communication pattern and offender level variables were precursors to the intent to send informational support messages, but only agent communication pattern variables predicted the intent to send emotional support messages.  相似文献   

4.
ABSTRACT

Research shows that autonomous individuals have greater psychological well-being and high-quality relationships. The present study, from a communication perspective, aimed to understand the dynamics between child autonomy, communication competence, and parent-child relationship satisfaction. Participants in this study were 169 parent-young adult child dyads. Results showed that autonomous children reported being more communicatively competent, and both themselves and their parents reported greater satisfaction. Further, mediation analyses showed that child autonomy was positively associated with children’s satisfaction with parents through their disclosure competence, and child autonomy was positively associated with parents’ satisfaction with children through child conflict management competence. Overall, the findings revealed that young adult child being autonomous was beneficial to both themselves and their parents.  相似文献   

5.
Cyberbullying is an increasingly common experience that produces psychosocial consequences for targets. Interventions encouraging bystanders to support targets of cyberbullying are limited by a lack of focus on what to communicate. This study considers supportive messages that emphasize emotional comfort, attributions of responsibility, and beliefs that people can change as relevant to this context, and it examines how perceptions of messages differ based on whether support providers have or lack experience with cyberbullying. We extend research on the indirect effects model of supportive communication by randomly assigning participants (N?=?304), who self-identify as targets of cyberbullying, to message and source conditions and assessing their perceptions of messages, providers, and outcomes. Impressions of messages mediate their influence on outcomes, and the experiential similarity of support providers moderates these effects. Certain messages, notably those contending that bullies can change, are less effective when delivered by sources who lack experience with bullying.  相似文献   

6.
《The Reference Librarian》2013,54(79-80):121-155
Summary

Instant messaging (IM) reference is gaining in popularity but still faces resistance. Some librarians agree with some researchers in the field of computer-mediated communications (CMC) that it can never approach the complexity of face-to-face communication, and is therefore an unsuitable medium for reference. Librarians in face-to-face reference use nonverbal communication skills such as a welcoming expression and an interested tone of voice to encourage patrons to approach the desk and discuss their topic; they also interpret the nonverbal cues of patrons. This analysis of online reference conversations shows how online skills can substitute for many of these nonverbal cues. Some skills are unique to computer-mediated communication while others involve written language skills to encourage exploration of the topic, increase clarity, demonstrate approachability and empathy, and instruct. The study illustrates communication problems and solutions using actual conversations, giving particular attention to the reference interview.  相似文献   

7.
《Communication monographs》2012,79(4):491-514
ABSTRACT

This study uses narrative interviews to describe how 25 young adult (YA) close supporters (i.e., romantic partners, siblings) experience an often invisible and uniquely burdensome biographical disruption following a young adult cancer survivor’s (YACS; i.e., 18–39) diagnosis. YA supporters reported varying levels of biographical interdependence with the YACS and family system uncertainty with other important supporters. These factors led YA romantic partners and siblings to engage in different types of communication work to negotiate and maintain primary and secondary support roles with parents and in-laws, to ensure that the YACS received helpful social support by gatekeeping (i.e., correcting, blocking) others’ support attempts, and to accommodate both their own and the YACS’s disrupted biographies.  相似文献   

8.
The concept of affordances in communication technology research has proven to be heuristically provocative, yet perceived affordances are rarely measured. After extracting commonly cited social affordances from the literature, we developed a measure to assess participants’ perceptions of these affordances. The scale was tested across eight communication channels in two studies (face-to-face; texting; phone; email; posts on social networking sites, specifically Facebook; instant messaging; Skype videoconferencing; and mobile app Snapchat). A factor structure was developed in Study 1 and confirmed in Study 2. The resultant Perceived Social Affordances of Communication Channels Scale includes 41 items measuring 10 communicative affordances: accessibility, bandwidth, social presence, privacy, network association, personalization, persistence, editability, conversation control, and anonymity. Potential methodological and theoretical applications are discussed.  相似文献   

9.
This investigation examined whether persuasive organ donation messages that target individuals’ identification with a salient social group will be more effective in encouraging these individuals to become organ donors than will information-only persuasive messages. Participants were randomly assigned to view one of two pro-organ donation messages, both of which included basic information about organ donation (need, number of registered donors, etc.) while one also targeted social identity. Findings indicate that individuals exposed to a social identification message were more likely to click a link that allowed them to officially register as organ donors. These results offer support for the utility of social identification as a health communication campaign strategy for increasing organ donation.  相似文献   

10.
ABSTRACT

This study examines the long-term recovery and resilience processes of households on the New Jersey coast after Hurricane Sandy. Based on theoretical frameworks of community ecology, communication ecology, and the Communication Theory of Resilience, we analyzed focus group interviews and timeline data to examine the sources and forms of support and barrier and provide a detailed account of the ways in which individuals engaged with support and barrier sources. Results show that resilience was enacted through the process of mobilizing and improvising networks of informal and institutional ties, sometimes joining them, to access resources. Communicative processes were central to improvisation, and ineffective communication and coordination constituted a majority of barriers in accessing social support for recovery. Results also detail how processes varied temporally. This study contributes to the literature on resilience as a communicative process, with improvisation at its core, that is enacted through interacting informal, institutional, and physical systems in communities.  相似文献   

11.
ABSTRACT

Computational social science has caused a shift of research paradigm in social science in general and communication in particular. The special issue brings together a community of active researchers to introduce computational social science for Asia-Pacific communication research. The special issue outlines major computational methods closely related to communication research and demonstrates how computational methods can be applied to address theoretical and practical questions in Asia-Pacific societies. The advantages and limitations of computational methods have been conceptually discussed and/or empirically illustrated. Finally, the special issue provides a guideline of conducting computational research for communication researchers in Asia-Pacific societies and beyond.  相似文献   

12.
This study focuses on the problem of collapsed ‘stay in the market’ (SIM) beliefs during financial crises. More specifically, the goal of this investigation was to ascertain whether or not inoculation messages are a viable preemptive crisis communication strategy to protect the SIM beliefs of inexperienced investors amidst a major stock market downturn. Inoculation messages were compared to both supportive messages and no-message controls to determine their effectiveness in protecting SIM beliefs. Additionally, the impact of inoculation messages on beliefs in the absence of a crisis and the impact of crisis message modality (i.e. video versus print) on inoculation-generated resistance were explored. A between-subjects factorial design (3?×?2 plus one additional condition) was designed to explore three hypotheses and two research questions. Results indicate that inoculation messages can serve as a viable preemptive financial crisis communication strategy and that inoculation messages did not harm SIM beliefs in the absence of a crisis.  相似文献   

13.
ABSTRACT

The theory of stigma management communication has helped identify and categorize the tactics people use to manage stigmatization, but tactics' predictors remain unknown. To address this gap, we considered stigmatization through the lens of interpersonal influence: as an act in which stigmatizers attempt to persuade their targets to accept categorization and de-individualization into a social group with a marginalized social status. Obstacle hypothesis, a theory of resistance to interpersonal influence, was used to derive predictors. Participants (N = 124) facing possible stigmatization due to their genetic risk for a chronic health condition completed a survey and shared memories of their initial test disclosures. The empirical tests showed that having a stronger sense of meaning in life, more unsafe experiences, and a broader information network predicted resisting stigmatization. The practical implications of bolstering one's sense of meaning in life and argumentation skills and their connections to resilience research are discussed.  相似文献   

14.
Courses: This semester-long assignment can be featured in undergraduate or graduate communication courses that include a major writing assignment such as research methods, capstone classes, senior thesis sections, or advanced courses on topics such as interpersonal, intercultural, and interracial communication. This assignment is suitable for face-to-face, online, and blended courses.

Objectives: By completing this assignment, students should be able to (a) outline and draft a full research paper or comprehensive literature review on a course-related topic, (b) tailor their papers to meet the requirements of an editor’s call for papers, (c) peer review and provide constructive feedback on classmates’ scholarly papers, and (d) revise and resubmit their original research papers to a mock journal.  相似文献   


15.
This single-class activity expands current literature on person-centered messages by providing attention to message quality in mediated contexts. Students begin the activity by reviewing a hypothetical scenario in which a friend has posted about a family death loss on social media. After reviewing this scenario, students then create sample supportive messages that they could share with a grieving friend. Students are also asked to apply their knowledge about person-centered messages to evaluate other fictional support messages. Students who participate in this activity will be provided with additional skills for comforting grieving friends effectively.

Courses: This single-class activity can be implemented in several courses, including interpersonal communication, the dark side of interpersonal communication, and family communication.

Objectives: Students who complete this activity should be able to: (1) outline what qualities comprise a person-centered support message; (2) discuss why highly person-centered messages are effective in providing support to others; and (3) evaluate death loss support messages across levels of person centeredness.  相似文献   


16.
An undergraduate college student’s ability to transition successfully to college has been identified as one of the most pressing concerns for institutions of higher education. To understand the challenges associated with transitioning to college and suggest interventions from a communication perspective, we test a mediational model based on family communication patterns theory (FCP) and the communication apprehension perspective (CA). The model examines the influence of FCP and CA on students’ perceptions of the impact of the college transition on their lives. A survey of 2252 students about to transition to college indicated that conversation orientation was associated with lower CA. Both conversation orientation and conformity orientation were associated with more positive perceptions of the impact of the transition to college. An indirect effect was found from conversation orientation to the perceived impact through CA. Practical implications for college retention specialists and educators, families, and students including a pre-transition visualization intervention are discussed.  相似文献   

17.
ABSTRACT

The authors reflect on the methodology of using digital tools to learn about the experiences of Indigenous people enrolled from 1980 to 2000 as adult students at Tranby, an Indigenous-controlled post-secondary college. This collaboration between Tranby and the University of Technology Sydney drew on debates in post-colonial studies, oral history and archival studies. The authors found that participants prioritised personal control in all social media communication and engaged most actively in person-to-person communication to take part in this research. Participants were eager to share memories of student experiences but they have preferred to contribute to online publications which focused on activities, rather than on individuals. To support participants’ desire for control over digital communication, the authors slowed the pace of online outcome development to allow flexible and ongoing consent arrangements along with non-custodial approaches to oral, archival, photographic and material collections.  相似文献   

18.
In situations of crisis, governments must acknowledge that communication is a major weapon in their armoury, and can be used to convince the public to accept sometimes stringent measures, while preventing a worsening of the situation by curbing any spread of panic. Theoretically, during a pandemic, fear can be contained at reasonable levels by governments counterbalancing uncertainty with information. However, there is no empirical evidence on how the flow of information during a crisis can influence emotional states among the population. In this process, social media appears to be a valuable tool for governments to observe emotional response in a population. In the light of this and within the context of the Italian government's social media campaign #iorestoacasa (‘I'm staying at home’) launched during the Covid-19 crisis, the current study utilises text analytics to explore the relationship between government and press communication, and the level of fear expressed by citizens through more than 200 thousand #iorestoacasa tweets. The results highlight how the content of the messages evolved in the early part of the outbreak and during the social media campaign. They suggest that in Italy the discussion regarding the efforts made by the European Council to find common solutions for dealing with the emergency has prompted a positive influence on public mood. Conversely, messages about people's individual vulnerability and the associated sense of an external locus of control correlated positively with levels of fear. This study opens new ways to support government communication during a crisis by monitoring public emotional response through social media.  相似文献   

19.

This study explored perceptions of television production crew members regarding production situations and communication behavior of a television director. Results suggest that calm communication behavior is related positively to perceived appropriateness of the director's communication, to social and task attractiveness, and to production crew outcome satisfaction. In support of attribution theory, agitated communication behavior produced more favorable evaluations in a threatening as compared to routine situation. These evaluations, however, were less favorable than the effects of a calm manner, regardless of the production situation.  相似文献   

20.
This study investigated gaps between the supportive communication people desire and receive in the context of infertility. Our findings advance the notion of support adequacy by positioning social support as a dynamic resource that is contributed to from a variety of sources in numerous ways. A community sample of 301 infertile women indicated that they experience discrepancies in the support they desire compared to what they receive from their spouses, friends and family, medical professionals, and online sources. Participants experienced the most discrepancies from medical professionals, and in almost all of these discrepancies people desired more support than they received. The magnitude of the gap between people's desires and what they receive corresponds with evaluations of support quality.  相似文献   

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