Financial Feeling: An Investigation of Emotion and Communication in the Workplace     

Katherine I. Miller - Katherine Miller is a Professor  Director of Graduate Studies in the 《Journal of Applied Communication Research》2008,36(1):8-32

There is growing interest in the role of emotion when considering communication in the workplace. This work has most often considered workers in front-line service positions in investigations of emotional labor, and human service workers in investigations of empathy and emotional work. In this study, we consider processes of both emotional labor and emotional work in the financial planning profession. Financial planners occupy a role requiring ongoing relationships with clients, conversations about the often emotional topic of money, and a need to manage emotion in a variety of interaction contexts. Thus, from extant theory and literature regarding emotion and communication, we proposed research questions regarding the roles of emotional labor and emotional work in the financial planning profession. These questions were investigated in a web-based survey study of almost 300 professional financial planners and supporting interviews with 14 financial planners. Results indicate support for existing theory on emotional work, extensions to current research regarding emotional labor, and important implications for the role of emotion and communication in a range of professional service roles.  相似文献   

Key issues of the development of the information infrastructure and information support of innovation activities     

A. V. Suvorinov  A. V. Anyutin  V. S. Sokolovskaya  V. I. Fedorov 《Scientific and Technical Information Processing》2008,35(2):63-67

We consider some issues of the development of the national information infrastructure in the field of innovation, including a national system of accounting for the results of scientific and technical activities (RSTA) and a national new-generation research computer network (NNGRCN). The current state of the national system of scientific and technical information and its resources for information support of innovation processes are analyzed. In the context of further development of the Commonwealth of Independent States (CIS), we propose a Conception of scientific and technical support for programs and projects of NIS member-states in the field of innovation, making it possible to incorporate the existing innovation-oriented information resources into a joint distributed integrated information system as well as to create new information resources and technologies.  相似文献   

Accounting for animal experiments: identity and disreputable "others     

Michael M  Birke L 《Science, technology & human values》1994,19(2):189-204

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How do we make it work? A guest editorial     

Pizer IH 《Bulletin of the Medical Library Association》1978,66(2):242-243

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Time to reform toxic tests     

Balls M 《New scientist (1971)》1992,134(1819):31-33

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The scientist's code     

André Cournand  Michael Meyer 《Minerva》1976,14(1):79-96

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The terrible gift: Museums and the possibility of hope without consolation     

Roger I. Simon ^{Author Vitae} 《Museum Management and Curatorship》2006,21(3):187-204

Public history is turned toward the future no less than the past. Little discussion exists as to how practices of public history might foster new ways to live with the presence of history. Museum exhibitions are one site where such discussions may take place. Particularly generative in this regard are exhibitions that present artifacts and documentation that reference state-sponsored violence. One such exhibition in development is discussed. While this exhibition presents evidence of past events, it also assembles traces of the past and bequeaths them as a testament, “a terrible gift” that places difficult demands on those to whom it has been given. In discussing the practices of inheritance initiated by such a gift implications are drawn for how museums might initiate a reconsideration of the force of history in social life.  相似文献   

Counterfeit museology     

Michael M. Ames Author Vitae 《Museum Management and Curatorship》2006,21(3):171-186

Museums are not usually seen to be agents of change. If they are to serve as important mechanisms for empowering local communities to define, recognize, and develop their own indigenous heritages, they should first consider a potential contradiction contained within this initiative: museums specialize in the representation of other peoples, while people have the sovereign right to represent themselves. Left unresolved, this contradiction could produce counterfeits of good intentions. The introduction of professionalized cultural management may mitigate the responsibilities of the citizenry to actively participate in the production and preservation of their own heritage.  相似文献   

Communicating Prevention: The Effects of the keepin' it REAL Classroom Videotapes and Televised PSAs on Middle-School Students' Substance Use     

Jennifer R. Warren  Michael L. Hecht  David A. Wagstaff  Elvira Elek  Khadidiatou Ndiaye  Patricia Dustman  Flavio F. Marsiglia 《Journal of Applied Communication Research》2006,34(2):209-227

This study sought to determine if exposure to two communication-oriented activities, videotapes and public service announcements, accounts for changes in substance use among adolescents participating in the Drug Resistance Strategies Project's keepin' it REAL adolescent substance use prevention curriculum. Middle-school students (4,734, 72% Latino) responded to questionnaires related to these analyses. An analysis of covariance (ANCOVA) model was fit separately to six substance use outcomes. The results suggested that intervention students who saw four or five videos engaged in less substance use in the past month than did students who saw fewer videos. Having seen the PSAs one or more times did not predict the reported change in substance use.  相似文献   

Editorial     

Donsbach  Wolfgang; Noelle-Neumann  Elisabeth; Traugott  Michael W.; Worcester  Robert 《Int. Journal of Public Opinion Research》2006,18(3):273-274

This issue of the Journal contains three interesting articlesabout central aspects of public opinion research, as well asan equal number of research notes that reflect the range oftopics that interest all public opinion researchers. Toshio Takeshita takes a turn at reconceptualizing agenda-settingstudies, using a taxonomy  相似文献