Decoding digital transformational outsourcing: The role of service providers’ capabilities     

《International Journal of Information Management》2021

The business process outsourcing industry has got disrupted, first by the significant shift in value creation activities from the clients to the service providers, and second by pervasive digital penetration, resulting in the emergence of Digital Transformational Outsourcing (DTO). Service providers now play a more significant role, making their capabilities important. In the new context, service providers require a uniquely different set of dynamic capabilities to handle end-to-end business functions on behalf of their clients while delivering digital value propositions.We study 26 of the largest global business process outsourcing providers to conceptualise and identify six dynamic capabilities of service providers salient in the new context, i.e., consultative, orchestration, insights, network management, knowledge access, and standardisation. Interviews conducted with industry experts provided evidence in support of the identified dynamic capabilities. A novel firm capability dataset was created using secondary data, and using fuzzy-set Qualitative Comparative Analysis (fsQCA), we identify configurations for high and low performance and find them to vary by the firm's broad/narrow scope.  相似文献   

我国城市化进程与家庭体育发展的探讨   总被引：11，自引：0，他引：11  

张燕中  王静 《首都体育学院学报》2003,15(3):7-9

在对城市家庭体育的内涵和内容与作用阐述的基础上，提出我国家庭体育发展的思路：加强城市家庭体育宣传；加大社区体育和家庭体育投资；加强学区体育建设；构建城市家庭体育服务中心。  相似文献   

防火墙软件实现原理--利用Winsock2 SPI截获网络封报     

顾成喜 《苏州市职业大学学报》2003,14(1):38-42

本文详细讨论了在Windows界面下通过Winsock2 SPI实现软件防火墙的技术原理和方法，并给出一段示意代码。  相似文献   

2002～2003年《首都体育学院学报》论文作者分析   总被引：1，自引：0，他引：1  

李海燕 《首都体育学院学报》2004,16(1):126-128

通过文献资料、数理统计等方法对2002-2003年《首都体育学院学报》的作者情况进行了分析和研究,得出了一些重要的数据和结论,为刊物的进一步发展提供可参考的依据。  相似文献   

论学校经营中教育服务产品的性质   总被引：1，自引：0，他引：1  

周游 《贵州教育学院学报》2004,20(6):6-9

随着教育市场的逐步形成，学校经营已经成为可能，为此有必要对学校经营的产品进行重新诠释。提出学校经营的产品就是教育服务的理念，从教育服务的量与质上构建出教育服务产品的表现形态，并设计了教育服务产品的生产流程及其销售的运行模式，以期引起大家对教育的关注。  相似文献   

哪些研究问题需要用分层线性模型回答   总被引：6，自引：0，他引：6  

张力为 《天津体育学院学报》2002,17(2):36-39

采用常规的回归分析或方差分析处理行为科学与社会科学研究中经常遇到的嵌套数据，不能满足独立观察的假定，得到的标准误差较小，导致I型错误扩大化，同时，也不利于对不同层次变量不同作用的探讨，分层线性则明确区分数据层次，通过对个体水平变量和组别水平变量的分层综合分析，避免了上述弊病，因而可对个体水平的变量进行更准确的预测和更合理的解释，通过实例介绍了将研究问题与分层线性模型有机结合的方法。  相似文献   

图书馆最佳参考咨询服务模式探析   总被引：23，自引：1，他引：22  

谢志佐 《图书馆杂志》2003,22(5):19-21

本文对参考咨询服务的产生、价值和服务模式作了简要的论述，指出不同类型的图书馆可采用不同的服务模式，最佳的参考咨询服务模式只能在实践中逐步形成和完善。  相似文献   

第十三届亚洲杯足球赛进攻行动的统计与分析   总被引：5，自引：0，他引：5  

奚天明 《北京体育大学学报》2005,28(10):1439-1441

通过对第十三届亚洲杯足球赛32场比赛进攻行动的技、战术统计,分析亚洲球队目前前场30 m进攻的整体水平,以及各队在射门和进攻失败方面的情况.并将其与欧洲球队相比较,分析亚洲足球与世界水平的差距,为本届杯赛进攻行为的总结和今后亚洲足球的发展提供参考.  相似文献   

中国科学院馆际互借与文献传递服务体系建设   总被引：9，自引：0，他引：9  

姜恩波  林曦  周磊  姚丹丹  贾苹 《现代图书情报技术》2003,(6):82-84

文章分析了中国科学院馆际互借服务背景状况，提出了国家科学数字图书馆馆际互借与文献传递服务体系建设的目标，进而论述服务体系的系统技术框架和服务管理机制等问题并提出了今后的工作重点。  相似文献   

Public library trends     

Nick Moore 《Cultural Trends》2004,13(1):27-57

Public libraries tend to be taken for granted. They can be found in nearly every community and are used by a substantial proportion of the population, particularly the young and the old. Yet the public library service, as it is today, is a relatively recent phenomenon. Despite their origins in the mid-19th century, the widespread network of public libraries is largely the product of the post-war welfare state. The demand for the service grew rapidly during the war and in the immediate post-war period. Provision to meet the demand was constrained initially by the competing demands for reconstruction, but by 1960 the service was ready to expand. The growth was consolidated by the 1964 Public Libraries and Museums Act and was given further emphasis by the 1962 Bourdillon standards (Ministry of Education, 1962). The Act and the standards provided the impetus for what might be described as the golden age of public libraries. This brief period was brought to an abrupt end by the economic crises of the mid-1970s and the subsequent downward pressure on public expenditure. The service managed to hold its own during the late 1970s and early 1980s but since then it has been in decline, with the rate of decline accelerating during the 1990s as new requirements and increasing costs stretched diminishing resources even further, to the point where the overall level of provision now falls well short of the basic standards that were considered to be essential in the early 1960s.  相似文献