Danger,danger! Evaluating the accessibility of Web-based emergency alert sign-ups in the northeastern United States |
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Authors: | Brian Wentz Jonathan Lazar Michael Stein Oluwadamilola Gbenro Edwin Holandez Andrew Ramsey |
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Institution: | 1. Department of Management Information Systems, Shippensburg University, 1871 Old Main Drive, Shippensburg, PA 17257, USA;2. Radcliffe Institute for Advanced Study, Harvard University, 8000 York Road, Towson, MD 21252, USA;3. Department of Computer and Information Sciences, Towson University, 8000 York Road, Towson, MD 21252, USA;4. William & Mary Law School, Harvard University, 1515 Massachusetts Avenue, Cambridge, MA 02138, USA;5. Frostburg State University, 101 Braddock Rd, Frostburg, MD 21532, USA |
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Abstract: | People with disabilities need access to emergency-related information at the same time that the general public receives that information. Many county and municipal-level governments suggest that citizens sign up on a Web page to receive emergency alert information. While the messages being sent out via e-mail or text message might be accessible, the sign-up processes are often inaccessible, preventing people with disabilities for signing up for these important information services. In this paper, all of the county-level emergency alert sign-ups in Massachusetts, New York, and Maryland, were evaluated for accessibility. A total of 156 evaluations took place (6 evaluations for each of the 26 counties evaluated). Of the 26 counties evaluated, 21 of them had accessibility violations. Legal, policy, and design-related implications are presented in the following discussion. |
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Keywords: | Web accessibility Policy Disability Section  508 Section  504 WCAG Emergency alerts |
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