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"角色互换"管理--心理效应在高校图书馆的运行
引用本文:张天霞."角色互换"管理--心理效应在高校图书馆的运行[J].台州学院学报,2003,25(5):83-86.
作者姓名:张天霞
作者单位:台州学院,图书馆,浙江,临海,317000
摘    要:大学生读者作为高校图书馆的主要服务对象,图书馆员应分析他们信息需求的心理状态。在图 书馆读者服务工作中,提倡积极运行“角色互换”这一管理模式,推动图书馆员与大学生读者之间的双向 互动行为,收到读者服务环节中的良性循环效应。

关 键 词:图书馆员  大学生读者  “角色互换”管理模式  心理剖析
文章编号:1672-3708(2003)05-0083-04
修稿时间:2002年10月25

The Management System of Roles Exchanging-- Effectiveness of Psychology in the Library in College and Universities
Zhang Tianxia.The Management System of Roles Exchanging-- Effectiveness of Psychology in the Library in College and Universities[J].Journal of Taizhou University,2003,25(5):83-86.
Authors:Zhang Tianxia
Abstract:Since college students are served as the major users in college libraries, the librarians should analyze the specific requirements of their psychology. From the aspect of psychology, the author puts forward that the management system of roles exchanging should be actively applied in their services. In so doing, that will promote the effectiveness of co - action between the librarians and the college students, and form the coordinated circulation between them.
Keywords:librarian  college student  management system of characters exchanging  analysis of psychology
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