Putting the “I” back in team |
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| Authors: | Simone L Yearwood |
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| Institution: | Benjamin S. Rosenthal Library, Queens College City University of New York, Flushing, NY |
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| Abstract: | In the summer of 2013, staff in the Access Services unit of an academic library began a cross-training and collaboration project in an effort to provide continued library service to the campus community. The cross-training was established in an attempt to address a shortage of staff as a result of budget cuts. The cross-training resulted in the transitioning of the Access Services units and the creation of a collaborative team. The development of cross-training and its benefits are addressed in addition to lessons learned. |
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| Keywords: | Access Services collaboration cross-training libraries training manuals |
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