| 论图书馆服务互动 |
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| 引用本文： | 鲁黎明.论图书馆服务互动[J].宁波教育学院学报,2007,9(2):59-61. |
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| 作者姓名： | 鲁黎明 |
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| 作者单位： | 宁波教育学院图书馆,浙江,宁波,315010 |
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| 摘 要： | 图书馆服务互动是指服务中馆员与用户之间的相互联系、相互影响和相互制约。图书馆服务互动可分为直接互动和间接互动,思想互动、情感互动和信息互动,言语互动和非语言互动。图书馆服务互动具有馆员与用户的双主体、二者互动的统一性和能动性等特点,同时还具有交流信息、交流情感、认识自我、调节行为等功能。
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| 关 键 词： | 图书馆服务 服务互动 馆员 用户 |
| 文章编号： | 1009-2560（2007）02-0059-03 |
| 收稿时间： | 2007-03-05 |
| 修稿时间： | 2007年3月5日 |
On Library Service Interaction |
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| LU Li-ming.On Library Service Interaction[J].Journal of Ningbo Institute of Education,2007,9(2):59-61. |
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| Authors: | LU Li-ming |
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| Abstract: | The library service interaction means mutual relation,which affects mutually and restricts mutually between the librarian and user in the service process.The library service interaction can be divided into direct and indirect interaction,thought interaction,emotion interactim and the information interaction,speech interaction and non-language interaction.The library service interaction has double principal characteristics of the librarian and user,the unity and initiative based on the two interaction,and has the fuction of exchanging information,exchanging emotion,knowing oneself,adjusting behavior and so on. |
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| Keywords: | library service service interaction librarian user |
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