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1.
This paper explores the use of specialist knowledge providers as sources of information in the innovation activities of manufacturing and service firms. Specialist knowledge providers are consultancies, private research organisations and the public science-base (i.e., universities and the government research laboratories). These may be engaged by firms in co-operative arrangement for innovation or as informal sources of information. We find, as anticipated, that amongst other factors specialist knowledge providers are more likely to be engaged by firms with more open approaches to innovation, those with high levels of absorptive capacity, those with greater social capital and networking capabilities, as well as by those with deeper commitments to innovation. Overall, the use of specialist knowledge providers tends to complement firms’ own internal innovation activities and to complement other external sources of knowledge. Moreover, the individual types of specialist knowledge providers tend to complement rather than substitute for one another. Beyond this we find significant differences in the types of specialist knowledge providers used by manufacturing and service firms. Although service firms are more likely than manufacturers to use specialist knowledge providers, they are more likely to engage consultants, whilst their links with research-based organisations, including the public science-base, are weaker. We ask whether there is a case for increasing the extent to which the public science-base undertakes activities that are relevant to innovation in the services.  相似文献   

2.
梁祺  苏涛永 《科研管理》2022,43(1):98-104
入驻孵化器获得知识服务是初创企业创新成长的关键。但是,能否得到有效的知识服务,往往取决于服务供给过程中孵化器的角色定位以及在孵企业的能动性行为选择。为此,基于54家孵化器376个在孵企业的问卷数据,采用跨层回归分析模型,本研究分析了规范型和背书型两类不同知识服务对创新孵化绩效的影响机制,并重点考察了在孵企业组织学习的中介作用和创业警觉的调节影响。结果发现:规范型知识服务与创新孵化绩效之间有倒U型关系,而背书型知识服务对创新孵化绩效有正向影响;在孵企业的获得式学习在两种知识服务与创新孵化绩效之间发挥中介作用;创业警觉不仅正向调节获得式学习和创新孵化绩效的关系,而且调节了获得式学习的中介效应。研究结果有助于理解引起差异化创新孵化绩效的内在原因,为孵化器改善知识服务质量提供借鉴。 〖HT5”H  相似文献   

3.
由于企业自身知识和能力的局限性,创新搜索是其获得所需资源、推动创新发展的有效方式。现有研究表明,企业所采取的创新搜索策略会对其创新成果有显著的影响。采取开放式创新模式能够使企业接触到原本难以获得的资源,并对内部创新的驱动因素产生影响,促进创新的绩效。另外,对企业认知过程的研究也指出了创新搜索广度在消除其认知偏误方面的重要性。当面对创新风险带来的不确定性时,企业可以通过增加创新搜索的广度来有效应对。除了拥有多个创新目标之外,企业也可以通过增加创新信息来源数量来提升创新成功的可能性。本文以创新目标、信息来源与创新成功之间的关系为切入点,主要探讨了创新搜索广度对创新成功的影响程度,检验了创新搜索的"广种"效应。本研究主要回答以下三个问题:首先,企业的创新目标广度是否会提升其创新成功可能性?其次,企业的创新信息来源广度是否会提升其创新成功可能性?另外,创新搜索广度(包括创新目标广度与创新信息来源广度)与企业创新成功之间的关系是否会受到单一依赖性的影响?针对这三个问题,本文通过经济学与统计学相结合的理论分析建立了理论框架,并运用2008年中国企业创新调查数据进行了大样本(共包括30个制造业细分行业的870家企业信息)的实证分析,对创新搜索广度、创新信息来源广度对企业创新成功可能性的作用以及单一依赖性的影响进行了检验,发现并总结出关于我国制造业企业创新搜索"广种"效应的规律。研究发现:企业的创新目标广度与其创新成功可能性正向相关,即企业的创新目标越多,其创新成功可能性越大;企业的创新信息来源广度与其创新成功可能性正向相关,即企业的创新信息来源越多,其创新成功可能性越大;另外,企业的单一信息来源依赖性会负向调节信息来源广度对创新成功可能性的正向作用,但并不会完全抵消其正向影响。替换变量、分组回归等稳定性检验的结果进一步支持了本研究结论的正确性与可靠性。研究结论证明,我国制造业企业中创新搜索确实存在"广种"正效应,无论是增加创新目标还是扩展创新信息来源都对企业创新活动的成功有着显著的正向影响;同时,若企业对于少数创新信息来源依赖性过高,这种单一信息来源依赖性会削弱信息来源广度的正向作用,减小创新搜索的"广种"正效应。  相似文献   

4.
Drawing upon innovation diffusion theory and the organizational capability literature, this study empirically investigates the differential influence of three contextual variables (organizational readiness, expected benefits, and organizational learning capability) on knowledge management system (KMS) adoption (or continue-to-use) decisions. Utilizing data collected from 220 senior executives in large Taiwanese firms, various relationships in the research model are tested using partial least squares analysis. The results indicate that organizational readiness, expected benefits, and organizational learning capability influence KMS adoption (or continue-to-use) intention. Additionally, this study finds that the relationship between organizational readiness and KMS adoption (or continuance) intention is greater for potential adopters than for current adopters. Theoretically, this study provides a model capable of understanding the determinants of KMS adoption (or continue-to-use) across potential and current adopters. From the managerial perspective, the findings should provide valuable guidelines to companies potentially wishing to adopt KMS by overcoming potential obstacles, and thus maximizing the benefits during the pre-adoption and post-adoption stages.  相似文献   

5.
The concept of open innovation captures the increasing propensity of firms to work across their traditional boundaries of operation. This phenomenon has largely been studied from the viewpoint of manufacturing businesses while services have received much less attention despite the predominant role they play in advanced economies. This paper focuses on open innovation in services, both as a subsector of the economy and as a component of the activities of manufacturing firms. We study the open innovation practices of business services firms and then consider the implications for open innovation of the adoption of a service inclusive business model by manufacturing firms. Our analyses are based on a unique dataset with information on open innovation activities amongst UK firms. Overall, engagement in open innovation increases with firm size and R&D expenditure. Business services are more active open innovators than manufacturers; they are more engaged in informal relative to formal open innovation practices than manufacturers; and they attach more importance to scientific and technical knowledge than to market knowledge compared to manufacturing firms. Open innovation practices are also associated with the adoption of a service inclusive business model in manufacturing firms and service-integrated manufacturers engage in more informal knowledge-exchange activities. The paper contributes towards a reconceptualisation of open innovation in service businesses and a deeper evidence-based understanding of the service economy.  相似文献   

6.
We explore the causal links between service firms’ knowledge investments, their innovation outputs and business growth based on a bespoke survey of around 1100 UK service businesses. We combine the activity based approach of the innovation value chain with firms’ external links at each stage of the innovation process. This introduces the concept of ‘encoding’ relationships through which learning improves the effectiveness of firms’ innovation processes. Our econometric results emphasise the importance of external openness in the initial, exploratory phase of the innovation process and the significance of internal openness (e.g. team working) in later stages of the process. In-house design capacity is strongly linked to a firm's ability to absorb external knowledge for innovation. Links to customers are important in the exploratory stage of the innovation process, but encoding linkages with private and public research organisations are more important in developing innovation outputs. Business growth is related directly to both the extent of firms’ service innovation as well as the diversity of innovation, reflecting marketing, strategic and business process change.  相似文献   

7.
A business school declares its strategy as becoming a leading European institution. As main vehicle for achieving recognition is the implementation of a top-down strategy naming five academic fields as key – (a) finance, (b) economics, (c) marketing, (d) law, accounting, and auditing, and (e) organizational behavior (OB). Top management allocates resources for research, academic activities, and positions to these five strategically chosen areas. Academic areas that are not strategically named must generate their own income through educational programs and research grants. Can OB serve as the platform to ensure the survival of IS/KMS? In our analysis, we found no other business school formulating a strategy along these lines; dominating strategic themes are internationalization, research excellence, and student environment. No academic field is singled out as strategic. We argue that selecting a few academic areas as a strategy is dysfunctional. We also found that OB is not very actively employed in research, be it positioning, theory, research model, analysis, or discussion. Hence, we do not find that OB offers any theorizing help to IS/KMS – this in contrast to innovation and change theories, for which we propose an framework as a means of defining IS/KMS research projects.  相似文献   

8.
This study aims to examine the relationships between managerial learning as a facet of knowledge absorption (KA), firm innovation as a facet of knowledge exploitation (KE), and performance of small firms (i.e., firms with fewer than 50 employees). It builds on the knowledge-based view of the firm and the upper echelons theory to describe the effects of KA on KE, and that of KE on firm performance, in the small-firm context. Using survey data of 1441 small firms in New Zealand, the study applies a partial least squares approach to structural equation modelling to test the main hypotheses of the study. The main findings show the positive and significant effects of three types of managerial learning, namely, practice-based, proximal, and distal learning, on innovation and on innovation in firm performance. However, the curvilinear relationships suggest rather that the effects are finite and, potentially, confounded by factors unaccounted for in the models.  相似文献   

9.
In this paper, we report and reflect on Knowledge Management (KM) projects conducted in two China-based, smaller–sized professional service firms. The authors acted as Action Researchers, assisting each firm extensively as it prepared for its implementation of an IT-based KMS. However, neither KMS implementation significantly improved knowledge transfer or work productivity. We analyze the project failures, noting the significance of specific strategic management deficiencies as well as inadequate employee involvement and incentives. The implications for the strategic management of knowledge and organizational change in China are considered.  相似文献   

10.
The diffusion of knowledge within organizations provides opportunities for interpersonal co-operation, improves creative ability and therefore leads to competitive advantage. Focus of prior literature on knowledge diffusion has been on identifying factors that influence individuals' behavioral intentions to seek and share knowledge. However, knowledge diffusion as an enigmatic, emergent and organizational-level process is more than the simple aggregation of individual attributes and needs to be further investigated. Accordingly, this study focuses on three distinct system-level factors, i.e., architectures of connections among individuals, distributions of knowledge roles and designs of selection mechanisms and analyses their effects on knowledge diffusion. To be more specific, we examine three distinct knowledge roles: seekers, contributors and brokers. We also distinguish between three types of selection mechanisms: objective selection mechanisms, feedback-based selection mechanisms and random selection mechanisms. By conducting agent-based simulations on four representative networks, i.e., regular networks, random networks, small-world networks and scale-free networks, our results show that the optimal knowledge diffusion performance can be achieved on scale-free networks where all agents implement objective mechanisms and show characteristics of brokers. Moreover, our results (a) highlight the significance of brokers, (b) illustrate the superiority of objective selection rules and (c) demonstrate that scale-free networks provide an optimal framework for knowledge diffusion. Furthermore, we also find the interdependent relevance of these three factors to knowledge diffusion and propose a qualitative explanation of these findings.  相似文献   

11.
The paper analyses the activity of research for “innovation knowledge”—here defined as knowledge that can lead to the introduction of service innovations—by Knowledge-Intensive Business Services (KIBS) companies. It proposes a classification of the possible search approaches adopted by those companies based on two dimensions: the pro-activity of search efforts and the source primarily used. Such classification is then discussed on the basis of the findings of a multiple case-study investigation involving 15 Italian and Polish KIBS companies. The study confirms that KIBS firms follow various approaches to acquire knowledge for innovation: some companies adopt a passive behaviour (i.e. innovative ideas come as a kind of side effect of their daily business activities), while others an active one (namely, they actively search for new ideas originating from various sources); some rely more on internal resources (employees, in-house R&D, internal documents, etc.), while others on external sources (clients, suppliers, service providers, universities, etc.). The results of the study have implications both for research and management that are discussed in the conclusions.  相似文献   

12.
为了探究内容提供商如何借助万众之“智”谋求自身之“惠”,本文整合知识基础观和服务主导逻辑,构建概念模型,采用386份配对样本开展实证研究。结果表明:能力提供商是万众之“智”最重要的源头,新服务体验者重要性居中,平台企业重要性最弱;内容提供商从这些源头获取的知识对其新服务开发(NSD)绩效有促进作用,其中,显性知识对新服务数量的促进作用更强,隐性知识对新服务评分的促进作用更强;高复杂性任务抑制了显性知识获取对NSD绩效的促进作用,激发了隐性知识获取对NSD绩效的促进作用。研究结论使得“企业知识获取—企业创新绩效”这一理论体系在“互联网+万众创新”的平台生态圈中发展和深化,为内容提供商从知识源、知识类型和任务复杂性全面审视进而实现以万众之“智”谋得自身之“惠”提供指导。  相似文献   

13.
金辉  李支东  段光 《科研管理》2006,40(11):236-246
知识共享行为是一种高度情景嵌入性行为,但以往研究鲜有同时关注文化情景与知识情景对知识共享行为的影响机理。本文选取集体主义导向作为文化情境的代表构念,选取知识的隐性程度、感知的知识个体所有权、感知的知识价值作为知识情景的代表构念,探究了集体主义导向(文化情景)、三类知识属性(知识情景)与知识共享行为之间的关系。通过多源信息(自我+他人汇报)问卷调查,采集了1182份有效数据。研究结果表明:集体主义导向促进知识共享行为;知识的隐性程度和感知的知识个体所有权抑制知识共享行为;感知的知识价值与知识共享行为存在“倒U型”关系;感知的知识个体所有权和感知的知识价值正向调节集体主义导向与知识共享行为间关系。  相似文献   

14.
金辉  李支东  段光 《科研管理》2019,40(11):236-246
知识共享行为是一种高度情景嵌入性行为,但以往研究鲜有同时关注文化情景与知识情景对知识共享行为的影响机理。本文选取集体主义导向作为文化情境的代表构念,选取知识的隐性程度、感知的知识个体所有权、感知的知识价值作为知识情景的代表构念,探究了集体主义导向(文化情景)、三类知识属性(知识情景)与知识共享行为之间的关系。通过多源信息(自我+他人汇报)问卷调查,采集了1182份有效数据。研究结果表明:集体主义导向促进知识共享行为;知识的隐性程度和感知的知识个体所有权抑制知识共享行为;感知的知识价值与知识共享行为存在“倒U型”关系;感知的知识个体所有权和感知的知识价值正向调节集体主义导向与知识共享行为间关系。  相似文献   

15.
As a significant source of knowledge, virtual communities have stimulated interest in knowledge management research. Nonetheless, very few studies to date have examined the demand-side knowledge perspective such as knowledge acquisition in virtual communities. In order to explore the knowledge acquisition process within virtual communities, this study proposes the cognitive selection framework of knowledge acquisition strategy in virtual communities. The proposed framework takes a cognitive perspective, to identify how knowledge recipients select their strategy for acquiring specialized knowledge, emphasizing their cognitive goals (e.g., cognitive replication and innovation) and cognitive motivators (e.g., virtual community self-efficacy, heightened enjoyment, and time resources). Our results suggest that knowledge recipients’ cognitive motivators differentially influence their cognitive goals (cognitive replication and innovation), which, in turn, are related to their selection of knowledge acquisition strategy (static and dynamic acquisition strategy), respectively.  相似文献   

16.
A basic premise of the literature states that innovation depends on the ability of firms to manage knowledge. However, despite the major role of services in the economy, studies that assess the role of knowledge in innovation performance are particularly limited in this sector. Moreover, knowledge and human resource practices are intrinsically related concepts, as it is people who generate processes and refine knowledge. An empirical analysis is conducted on the role of organizational knowledge and collaborative human resource practices in innovation performance. The results show that: (i) existing knowledge in a certain domain provides a base for introducing innovations into the domain; (ii) knowledge of a more general nature favours the introduction of various types of innovation; (iii) collaborative human resource practices are an antecedent of product innovation; and (iv) development of organizational knowledge may be based on a broader perspective associated with human resource management.  相似文献   

17.
Previous empirical studies have shown that in Chinese culture face is critical for the success of knowledge sharing in knowledge management systems (KMS). However, much less is known about the factors shaping the concern for face and the way they impact on the individual's knowledge sharing intention in KMS. Using data drawn from professionals’ knowledge sharing practices in Taiwanese organizations, this study focuses on a detailed investigation of the concern for face and how it impedes individuals’ knowledge sharing intention in the KMS context. The research findings show that the perfection of authentic self and the scrutiny of others (referred to as others’ watch) together explain 27.7% of the variance in face in relation to public self. In turn, face related to public self explains 20.7% of subjective norms. Finally, face related to public self and subjective norms together account for 41.2% of the variance in knowledge sharing intention. The research findings have important theoretical and managerial implications.  相似文献   

18.
《Research Policy》2023,52(8):104849
Knowledge spillovers across economic agents are central to the process of technological innovation. Yet, the mechanisms by which spillovers travel and manifest as innovation are poorly understood. To fill that gap, we study how knowledge spillovers emanating from other cities (knowledge pools) diffuse and get absorbed. We refine the notion of connectedness by comparing three mechanisms through which knowledge spillovers occur between cities (geographically, technologically, and socially via social media links). We also examine how local psychological openness facilitates this diffusion and absorption process. Using 360 U.S. cities as our empirical context, we find geographically mediated and socially mediated (but not technologically mediated) knowledge spillovers to show positive relationships with the rate of patenting. Moreover, results confirm a positive moderation effect of psychological openness on the relationship between socially mediated knowledge spillovers and the rate of patenting. By providing a more comprehensive test of knowledge spillover mechanisms, our study indicates that the often-quoted physical proximity to knowledge pools remains a robust driver. However, a city's virtual connection to knowledge pools (e.g., via social media links between people) also matter, particularly if that city is psychologically more open. This catalyst of local openness might occur because open populations better absorb inflowing knowledge and utilize it more effectively via key innovators. We discuss implications for research and policy with a particular focus on virtual human (vs. geographically bounded) connectedness and psychological openness as intertwined key areas of a new human geography of innovation.  相似文献   

19.
蒋楠  赵嵩正  吴楠 《科研管理》2016,37(6):57-64
引入知识共创变量,对服务型制造企业服务提供与服务创新绩效之间的关系进行探讨,分析服务提供对服务创新绩效的主效应以及知识共创在其中的中介效应,采用因子分析、相关分析和回归分析方法对来自300家服务型制造企业的有效数据进行实证检验,结果表明:(1)面向客户的服务提供和面向产品的服务提供对服务创新绩效有明显促进作用;(2)服务提供对知识共创有正向影响;(3)知识共创对服务创新绩效有显著的正向影响;(4)知识共创在服务提供和服务创新绩效之间起中介作用。  相似文献   

20.
According to past research, intellectual capital (IC) is a key driver of innovation performance and subsequent competitive advantage. Given the human nature of innovation activities (i.e. human beings produce innovations), human capital (HC) deserves special attention. Although researchers in the past have analysed the HC–innovation linkage, we still do not have a detailed understanding of how specific human capabilities affect innovation. Furthermore, the technology level of the firm could generate major differences in the HC–innovation relationship as it influences both the type of knowledge prevalent within the company and the radicalness of the innovations developed. Nevertheless, former literature has largely omitted technology level when studying the IC–innovation linkage. To fill this research gap, this study examines the role of human attributes, including knowledge, skills and motivation (i.e. traditional HC), learning capability (i.e. renewal capital) and entrepreneurial attitude (i.e. entrepreneurial capital) on innovation in high-tech versus low-tech companies. To that end, survey data from 180 Spanish companies were analysed by means of structural equation modelling based on partial least squares. The results obtained confirm that the influence of HC, renewal capital and entrepreneurial capital on innovation differs depending on the technology level.  相似文献   

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