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《Sport Management Review》2014,17(4):455-469
Social media provide fans with an additional means to engage with their team and are a valuable forum for sport organizations to better understand fan motivations and strengthen fan relationships. This study contributes to emerging research on the nature of social media use by revealing the motivations underpinning the desire of fans to communicate on the Facebook sites of several National Basketball Association (NBA) teams. Our findings indicate that fans exercise four key motives as they draw value from the social media enabled connection to the team: passion, hope, esteem and camaraderie. Further, and in light of our understanding of these motives, we identify how this platform can be used to facilitate interaction, a key construct in relationship marketing. A content analysis, using a netnographic methodology, was undertaken to explore online comments by fans of eight purposefully selected NBA teams over a two-week period during the off-season. This period represents strong potential for isolating highly identified fans who are motivated to seek engagement and interaction. Implications for sport managers to further relational goals are identified. 相似文献
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《Sport Management Review》2016,19(5):550-562
In the present study, the authors aim to understand the sport event volunteer experience in the context of social interaction and its effect on volunteers’ team member exchange and future intentions. Sport event volunteers (N = 150) in the Northeast region in the United States participated in the survey. The partial least squares method of structural equation modeling was used to test the hypotheses. Results indicate that online social interaction ties significantly affect team member exchange, which in turn, predicts volunteers’ intentions to repeat volunteering and also spread positive word-of-mouth about volunteering experience to potential volunteers. The current research specifically demonstrates that establishing social interaction ties through social media promotes positive team member exchange that further impacts volunteers’ future intentions. The research findings also imply that social media can be a cost-effective volunteer management tool in terms of volunteer recruitment and for relatively smaller sport organizations that are generally confronted with limited resources. 相似文献
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《Sport Management Review》2019,22(3):407-418
The social media site Twitter has been subject to significant recent criticism, because of some users’ propensity for behaviors such as bullying, racism and homophobia, and rhetorical excess. Critics suggest Twitter has changed from its beginnings, where it was seen as a site that promoted broad-based debate and advancement of democracy. In this conceptual paper, the authors suggest that those ideals can still be realized, and that Twitter can provide the venue and the motivation for the generation of Habermasian public spheres. The authors argue that society’s passion and consumption model for sport, along with technological affordances unique to Twitter, can promote behavior akin to public spheres, provided barriers to such discourse can be overcome. This analysis is the first systematic examination of the potential for public spheres to be realized within sport and social media and suggests the byproducts of such discussions can be tangible and measurable. 相似文献
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采用文献资料调研和逻辑分析法回顾了体育组织与媒介关系发展的历史,从两者相互交织的利益取向出发,将体育组织与媒介关系分为:媒介对体育及体育组织的介入期、体育组织与媒介关系稳定发展期和共生成熟期。研究结果认为,体育组织与媒介关系形态表现为单向传播关系、合作关系和共生关系;这3种关系形态不仅仅是纵向的、历史演变的结果,同时也是一种横向的、在当今社会也同时存在的关系形态;决定体育组织与媒介关系形态的因素包括体育制度与媒介制度、媒介传播力以及受众对媒体的依赖程度。 相似文献
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《Sport Management Review》2016,19(2):133-145
The purpose of this study was to examine Olympic athletes’ self-presentation on Instagram, a social media outlet on which users post photographs as their primary communication mechanism, in order to develop an understanding of the ways in which athletes use this medium as a communication and marketing tool to build their personal brand. Additionally, this research sought to understand whether differences existed between the utilisation of Instagram by male and female athletes. Drawing on Goffman's (1959) theory of self-presentation, this study examined eight purposively selected Olympic athletes’ Instagram photos. Findings revealed similarities to previous research on athletes’ use of written social media outlets such as Facebook and Twitter, as the majority of photos posted by athletes were personal in nature, thus reflecting backstage performance strategies according to self-presentation theory. The results indicated that female athletes were more likely to share photos of themselves and photos taken in private settings, but male athletes who posted a wider variety of photos encouraged greater engagement from their followers. Personal brand management implications for athletes and sport organisations are examined in greater detail in the discussion. 相似文献
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With global media attention and a global reach, mega-sporting events play a crucial role in sports communication. Although the audience of these events has traditionally been overwhelmingly male, in recent years they have attracted an increasing number of women. The present paper therefore explores women’s and men’s motives for watching three mega-sporting events – FIFA World Cup 2006, the UEFA European Championship 2008 and FIFA World Cup 2010 – and compares the intensities of the three central motives of thrill, entertainment and information, especially as they relate to participants’ levels of general interest in sport. The results indicate that as their interest in sport increases, the differences between the motives of women and men decrease. This finding provides valuable initial insights into the increasing popularity of mega-sporting events among women. 相似文献
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Andrea N. Eagleman 《Sport Management Review》2013,16(4):488-497
National governing bodies (NGB) of sport are not-for-profit organisations that typically receive less mainstream media coverage and have much smaller marketing budgets than mainstream professional sports. Therefore, they must seek alternative methods from mainstream media and traditional marketing in order to increase brand awareness and reach fans and stakeholders. While all sport organisations stand poised to benefit from social media, NGBs seem to be a segment of the sport industry uniquely positioned to capitalise on social media's benefits. Because there is currently no known literature on NGBs’ use of social media, this study examined the role that social media plays within NGBs in the United States including employees’ acceptance of social media, motivations to use social media, and the organisation's current usage of social media. An online survey was distributed to NGB employees in the spring of 2012, and results revealed that contrary to studies on other sport organisations, NGB employees reported high levels of acceptance and motivation to use social media regardless of demographic factors. Additionally, NGBs seemed to use social media as a communications tool to a greater degree than as a marketing tool. Implications for international and niche sport organisations are presented in the conclusion. 相似文献
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《Sport Management Review》2019,22(3):348-362
The author explored spectators’ emotional reactions manifested on social media. By using Twitter search application programming interface, 328,000 real-time tweets posted by fans of the Panthers and the Broncos during the Super Bowl 50 game were collected. The lexicon-based text mining approach (a big data analysis in social media analytics) was employed to classify tweets into five different emotions. The findings indicated that spectators expressed positive emotions when their team scored; conversely, they expressed negative emotions when the opposite team scored. Interestingly, spectators became habituated with each subsequent score from either of their preferred teams, which resulted in fewer expressions of emotions. However, when a team scored soon after the opposite team scored, fans expressed a surge of positive or negative emotions, accordingly. The results supported both the theories of affective disposition and opponent-process. Spectators’ simultaneous experience of positive and negative emotions may contribute to fans’ satisfaction, continued patronage, and mental health. 相似文献
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本文以NBA在中国的发展为考察案例,剖析媒介体育全球化对竞技运动发展的影响。文章认为:除了媒体巨头朝向垂直整合的发展之外,NBA也同样将它的资产版图朝向水平的方面扩张;彼此关系通过相互之间的互动更进一步地强化,而两者之间的合作更有利于在市场上获利。NBA在全球成功的营销和拓展,完全依赖于全球性媒体集团,主要是因为体育具有一种普适性的特质,有利于搭载国际的卫星频道。虽然在中国已经形成了媒介体育复合体的雏形,但NBA拥有的提供源源不绝的娱乐内容实力、与媒体互动的经验、充足的资本、历史悠久及组织严密的全球发行网络,都是中国篮球运动匮乏的。 相似文献
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《Sport Management Review》2020,23(5):869-882
Social live streaming services (SLSSs) have recently been introduced as a new type of synchronous social networking services for sport fans. Given the popularity of these innovations, the authors examined how the use of SLSSs can augment users’ social well-being and mitigate loneliness through the mechanisms of team identification, flow experiences, and satisfaction with SLSSs. To this end, the researchers collected data from 231 SLSS users who watched sport events over the SLSS platforms during the past 12 months. Results indicated that four types of gratification expectations positively influenced the users’ flow states. Among highly identified users with their preferred teams, affective gratification exerted the greater impact on the flow, predicting satisfaction with SLSSs. Such satisfaction enabled the users to enhance their social well-being and ease their feelings of loneliness. This study provides empirical evidence and new insights that elevate our understanding of SLSSs for sports content. 相似文献
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Consumer demand for eSport and the growth of organized video game competitions has generated considerable attention from the sport, event, and entertainment industries. eSport therefore represents a novel and popular area for sport management academics to conduct research, educate students, and service industry. However, despite growth and acceptance by consumers and practitioners, academics debate eSport’s position within the domain of sport management, their debates largely concentrated around the question of whether eSport can be classified as sport. In this article, the authors argue for the inclusion of organized eSport events and competitions within sport management vis-à-vis eSport’s meeting certain defining criteria of sport in general. eSport’s connection to traditional sport and defining characteristics are addressed to support eSport’s role as a sport entertainment product recognized by industry as representing a substantial growth opportunity for sport and related organizations. As eSport continues to evolve, practitioners face managerial challenges that are similar to those in traditional sport, particularly in areas of governance and diversity. Sport management academics should embrace the potential of eSport in order to examine this evolution and provide guidance to industry through education and research. 相似文献
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《Sport Management Review》2020,23(1):66-80
Sport has embraced social media, intensifying the (online) coverage of sport organizations and athletes. Until now, the role that social media has played in the renaissance of public shaming in sport has received little attention. To address this gap, the authors present a novel case study of a public, online shaming campaign against an English Premier League football club by one of their own supporters. Data were collected from multiple sources, including online sources and organizational documents that informed both the creation of semi-structured interviews and the development of a process model of public, online shaming. Findings reveal how a supporter query was mishandled by the club. In response, the supporter turned-activist launched a low-scale online shaming campaign about disability discrimination. The campaign escalated in profile to gain national media attention. Within the framework of Online Reputation Management, the authors present the organizational response that sought to bolster the club’s reputation by deploying a series of internal and external responses. The authors conclude that to minimize the potentially negative effects of public shaming in sport, sports organizations should implement specific reputation management practices but ones that monitor online sources for potential issues and crises. 相似文献
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In this study, we explore institutional forces affecting environmental sustainability in professional sport teams and leagues in North America. Interviews with sport executives and executives from partner groups, 122 websites and organizational documents, and 56 media reports were examined. Data revealed how environmental management practices are being diffused in professional sport organizations. Evidence indicated associative behavior among sport organizations with respect to environmental management. Data also illustrated that media played a role in driving and defining the type and extent of involvement in professional sport teams’ environmental sustainability efforts. We discuss environmental sustainability as it affects a team's or league's CSR related initiatives (i.e., averting legal recourse, saving money, as well as building stronger relationships with stakeholders (e.g., customers, fans, local communities, federal governments and corporate partners)), and speculate how these efforts might evolve and inform the development of environmental sustainability in organizations in the sport, service and entertainment sectors. 相似文献
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《Sport Management Review》2020,23(5):852-868
Social media present athletes with a number of benefits and challenges. As a result, various sport stakeholders have debated appropriate social media use among athletes at major sport events, with some suggesting that using these platforms can have negative consequences. The purpose of this research was to examine the elements of social media that athletes perceive to be distracting during major sport events and the practices they undertake to address such distractions. Interviews with Australian elite athletes (N = 15) were conducted and data were analysed using thematic analysis. The findings reveal several elements associated with distraction, including positive and unwanted messages, branding pressures, and competitor content. Athletes reported two key practices that assisted in overcoming distractions, including switching off and handing over the control of their social media accounts. The findings extend distraction-conflict theory to athlete social media research, while presenting a preliminary conceptual model to assist researchers in further understanding the potential impact of social media distractions on athletes. Opportunities for sport practitioners to develop or implement social media education programs are described. 相似文献
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Twitter is used by athletes, sporting teams and sports media to provide updates on the results of sporting events as they happen. Unlike traditional forms of sports media, online sports media offers the potential for diverse representations of athletes. The current study examined gender in social media coverage of the 2016 Olympic Games using a third wave feminist lens. The analysis focused on the Twitter pages of ‘Team GB’ and the ‘Australian Olympic team’ and the sports stories and images posted during the Rio Olympic Games. Despite a number of traditional differences in the ways that male and females were represented being present, such as the presence of ‘active’ images of male athletes accompanying sports stories and the presence of infantalization in the language used to represent female performers, this analysis demonstrated significant strides forward in terms of the quantity of coverage received by women in online spaces. It further highlights virtual platforms as dynamic spaces for the representation of women athletes. 相似文献
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在中华历史上,有着各式各样的运动项目,深受中华儿女喜爱,而这些运动项目不仅适用于国民的日常锻炼,还有不少作为了比赛项目,例如古代饱受追捧的蹴鞠运动,当时的运动健儿踢起蹴鞠宛如绣球飞舞般动人,而这项运动也被列为传统比赛项目;而同样大受欢迎的,还有国民娱乐、孩童戏耍的毽球,也就是踢毽子。这项运动可以说是更受大众喜爱,在现代也兴起了全民踢毽子热潮。本文撰写阐述传统毽球的传播教学模式在现代新媒体时代下,所做出的改革与创新,供读者参考了解。 相似文献
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AbstractMega sporting events such as the World Cup have been found to stimulate categorization of in-groups and out-groups among fans. While self-categorization correlates with gender, the sport of soccer also facilitates nationalistic categorization. The World Cup features nation vs. nation competition while making gender a non-variable as the men and women compete in separate tournaments in separate years. This study examined 33,529 tweets illustrating social media match commentary involving US teams and opponents on Twitter during the 2014 and 2015 World Cups. Results revealed US teams were more likely to be described in regard to attributions of success and failure, while opposition teams were more likely to receive personal and physical attributions. Conversely, no differences were found between US Men’s and Women’s teams in regard to characterizations of success and failure, but revealed the Women’s team was more likely to receive personal and physical characterizations. 相似文献
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Martyn Dean Cooke 《Sport in History》2019,39(1):1-23
During the Victorian era sport underwent what has been described by academics as a ‘revolution’. What began the nineteenth century as largely informal, recreational pastimes with few written rules and a small commercial fringe was transformed into a codified, commercialised, mass-spectator entertainment industry. During this period an inextricable link developed between sport and the press and both became mutually beneficial; sport provided a continuous conveyor belt of content for journalists to report whilst newspapers provided enhanced publicity and exposure in return. However, the press were not merely commentators and observers of sport and several publications took a more central role in its development and organisation. This is exemplified by the Staffordshire Sentinel, a regional newspaper that circulated across North Staffordshire and South Cheshire, which established the self-titled ‘Sentinel Cup’ in 1892. The competition was officially created to develop junior association football in the region, although key stakeholders also had other alternative motives, and it has been contested for 125 consecutive years, making it the longest continuous football cup in Britain. This paper uses the ‘Sentinel Cup’ as an exemplar of how the press became increasingly involved in sport during the Victorian era and explores the competition’s inauguration. 相似文献