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1.
This multidimensional study looks at the influence of social capital and internal vs external locus of control on tacit knowledge-sharing intention and behaviour, and the relationship between the two. The relations studied within the framework of the proposed model are tested by regression analyses. The findings indicate that social capital and its basic structural, cognitive, and relational dimensions tend to increase tacit knowledge-sharing intention, which gradually turns into behaviour because, according to Ajzen’s theory of planned behaviour, behavioural intention is the immediate antecedent to behaviour (or according to Ajzen’s theory of planned behaviour, a person’s intention to perform a behaviour increases as subjective norms become more favourable). It is further concluded that having an internal locus of control increases both the intentions and behaviour, whereas external locus of control only increases the behaviour. The study also concludes that tacit knowledge-sharing intention gradually turns into sharing behaviour. The study is considered to contribute to the field of knowledge management in various ways. In this study a multidimensional survey of 42 questions was used to investigate the research topic and its sub-dimensions, and the data were collected via face-to-face interviews. The population of the study was 106 nursing students, and all components of the research universe were reached. It was found that social capital positively affects and increases tacit knowledge-sharing intentions and behaviour. A research model based on the conceptual framework was developed and research questions were addressed by means of this model and the findings. 相似文献
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This study focusses on the role of trust in knowledge sharing within the context of virtual communities of practice. Trust is widely accepted as an important enabler of knowledge management (KM) processes. We conceptualise trust across three dimensions, namely: competence, integrity and benevolence; we test hypotheses as to the effect of these facets of trust on knowledge sharing by surveying an intra-organisational global virtual community of practitioners. The results indicate that all three dimensions of trust are positively related to knowledge-sharing behaviour. Trust based on the perceived integrity of the community was found to be the strongest predictor of knowledge-sharing behaviour. Our findings suggest that the dimensions of trust buttress each other; although they are theoretically distinct, they appear to be empirically inseparable. We propose that in order for knowledge sharing to be enabled, trust must concurrently exist in all three dimensions. Implication to organisations in their recruitment policy is to include competence, integrity and benevolence in their sought-for attributes of new employees. KM practitioners also have to encourage these attributes in existing employees, who are potential members of on-line communities of practice. Knowledge sharing itself was conceptualised with three components – quantity (frequency), quality (usefulness or value) and focus (the degree to which an individual feels that they engage in knowledge sharing). Of the three components, focus exhibits the most significant relationship with trust factors. This finding makes knowledge sharing less tangible than perhaps would be expected. It suggests that establishing whether knowledge has been shared is more than counting the frequency or trying to evaluate the usefulness of the shared knowledge. These aspects are important especially to management, but to the individual who shares knowledge, her feelings of having shared knowledge appear to be more important. With the current understanding that knowledge sharing is more of a human activity than technology, it is important that any information system should be assistive in boosting users’ confidence that they are indeed sharing knowledge. If the systems do not re-enforce the users’ knowledge-sharing orientation, knowledge sharing may be discouraged. Notwithstanding the point made about knowledge-sharing focus, it is necessary to take into consideration all the components of knowledge sharing to fully capture the concept. This was well indicated when the combined variable of all (rather than individual) knowledge-sharing items had the strongest correlation with trust factors.
相似文献3.
This paper examines the contradiction of organisational memory: that an organisation requires a memory to operate effectively, but that that same memory inhibits and constrains its ability to operate effectively. We briefly review the field of organisational memory and note its close connection with organisational learning.We introduce a conceptual framework pioneered by Schultze and Stabell for examining contradictions in the area of knowledge management. We use this framework to distinguish between the conventional view of organisational memory, which implicitly or explicitly regards knowledge as a commodity, and a constructivist view, from which emerges a picture of the Markovian organisation: an organisation the future behaviour of which is determined not by memories of the past but by its current state, characterised by an organisational consciousness informed by the activities in which it is engaged. While the emphasis of this paper is theoretical, we suggest that adopting this Markovian view of the organisation might be particularly appropriate to practitioners in organisations that are immersed in turbulent environments. 相似文献
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This paper presents the concept and the implementation of the Content and/or Knowledge Provision (CKP) service. The service is developed as a part of research within Intelligent Learning Extended Organization, an 7th Framework Program for R&D project in the area of technology-enhanced learning. The project aimed at enhancing cross-organizational Learning and Knowledge Building (LKB) practices at workplaces, leading to continuous growth of organization’s intellectual capital. By using the CKP service, employees can upload different kinds of knowledge assets into a knowledge repository, annotate them and (re-)discover relevant ones by performing semantic search over the knowledge repository. Hence, the service effectively serves as a content and knowledge-sharing facility and semantic search engine within a learning organization. Furthermore, CKP enables collaborative manipulation and annotation of knowledge assets in the repository, thus supporting all three components of intellectual capital. 相似文献
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The purpose of this paper is to develop a strategic perspective of the organisational intellectual capital through a shift from the static, dynamic, and evolving intellectual capital paradigms to a strategic intellectual capital paradigm. We introduce the entropic intellectual capital model based on a new conceptual framework. The main features of this new model are: intellectual capital is a result of the dynamics of the cognitive, emotional, and spiritual knowledge fields; intellectual capital potential can be transformed into operational intellectual capital through the work of integrators; dynamic capabilities contribute to the renewal of the potential intellectual capital through innovation and learning; and leadership vision is the entropic driving force of strategy elaboration and implementation. 相似文献
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This research investigates the moderating role of knowledge-sharing capability on the effects of team dynamics on organisational learning by decomposing team dynamics into two types, namely, intra-team and inter-team dynamics. Using structural equation modelling techniques and data from a large-scale survey of employees in Australia, it is shown that inter-team dynamics has a larger direct effect on organisational learning compared with intra-team dynamics. However, when taking the moderating effects of knowledge-sharing capability into consideration, intra-team dynamics contribute more to organisational learning. The findings suggest that knowledge-sharing capability is more critical within teams rather than between teams in enhancing organisational learning. The implications of these findings for knowledge management research and practice are fully discussed. 相似文献
7.
The ability of an organisation to harness knowledge assets dynamics lies at the core of organisational value creation capacity. A key challenge both for researchers and for practitioners is to understand how to measure and manage knowledge assets dynamics. In this paper the managerial foundations of knowledge assets dynamics are introduced. For measuring and managing knowledge assets dynamics within organisations three processes are discussed as follows: knowledge assets identification, knowledge assets mapping and knowledge assets flow. The ability of an organisation to gain sustainable competitive advantages is related to the capacity of mastering these processes. Each process is analysed introducing the possible frameworks that can inspire both scholars investigating the microfoundations of organisational knowledge dynamics, and practitioners looking for approaches to leverage knowledge assets to improve business performance.
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This paper reports the findings from a survey conducted in Australia to explore current practices relating to knowledge management (KM) and intellectual capital (IC). A systematic approach in the form of the intellectual capital web guided the research. Findings revealed that KM was perceived to be more about developing knowledge culture than about managing organisational processes and structure. IC was perceived to be more about human capital than about customer capital and organisational capital. It can therefore be concluded that human capital holds the greatest importance for KM and IC. However, when facilitators for knowledge creation and knowledge sharing were rated, organisation structure was perceived to be more important than organisational culture and information technology. For KM practices, participants indicated that more attention was paid to training and developing employees and less to measurement and reward and incentive issues. The importance of aligning the management of IC and KM was perceived to be more important than the difficulty of doing so. 相似文献
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The sector of knowledge-intensive business services (KIBS) has a central role in modern economies. However, there are no explicit and generally acknowledged criteria for characterising KIBS or other knowledge-intensive organisations. In addition, the concept of knowledge-intensity has no significant managerial use. This paper aims to widen the existing understanding about the concept of knowledge-intensity and take a step towards its operational application and managerial usefulness. Methodologically, two steps are carried out. First, a conceptual study based on intellectual capital literature and literature on knowledge-intensive firms is carried out. Second, an interview study (n=8) is carried out to empirically examine the role of knowledge assets in selected KIBS organisations. This paper contributes by tackling the vagueness of the concept of knowledge-intensity: the paper demonstrates that there are different types of ‘knowledge-intensity profiles’ among KIBS companies and that knowledge assets can be used as an analytical framework to identify the sources of value creation. 相似文献
11.
Richard Whitley 《Research Policy》2003,32(6):1015-1029
The role of the public sciences in supporting the growth of new industries with radically innovative technologies has varied between countries that encourage different levels of reputational competition and intellectual pluralism and flexibility. These two characteristics of public science systems help to explain: (a) significant differences in the degree to which research is coordinated across universities and similar organisations to solve common problems and, (b) the ease with which new intellectual goals and approaches are developed and incorporated into research programmes to deal with new kinds of problems. They thus help to account for continuing differences in the rate at which public science systems produce highly novel intellectual innovations and deal with a variety of problems.These characteristics of public science systems are in turn affected by four major features of the institutional frameworks governing the production of public formal knowledge in different countries. These are: the extent of state delegation of employment and resources control to scientific elites, concentration of intellectual and administrative control within research organisations, the stability and strength of the hierarchy of research organisations, and organisational segmentation of research goals and labour markets. Together these features help to explain major differences in competition and pluralism between public science systems. 相似文献
12.
Knowledge Creation and Management (KCM) is one of the main strategies for fostering improvement in any kind of organisation, including educational organisations, on which this paper is focused. While KCM is being widely studied, little attention has been given to KCM in organisations supplying education, training and/or assessment services to learners (i.e., primary and secondary schools or higher education institutions, among others). From an educational management approach, the aim of this paper is to describe and analyse the factors that foster or inhibit KCM processes conducted within educational organisations. Professionals (n=84), moderators and managers or institutional leaders of four selected cases were surveyed and interviewed. Results show the importance of the main organisational and procedural factors (i.e., organisational values and goals, leadership, structure, culture, dynamics, Information and Communications Technologies, KCM processes and people) to improve KCM results in educational organisations. 相似文献
13.
企业实施知识管理的误区和对策 总被引：2，自引：0，他引：2
知识管理是中国企业在知识经济时代的必然选择。从知识与信息的概念入手，剖析知识与信息，知识管理与信息管理的关系，指出知识管理不是信息管理，其核心是人力资源管理，其内容是知识资本，其关键是知识创新。实施知识管理，要积极促进知识共享机制的形成，设立CKO职位，创建知识创新的激励机制。 相似文献
14.
The aim of the paper is to analyse the effect of outsourcing on the intellectual capital of firms in the current turbulent environment. In particular, the paper will analyse the difference between cost-driven and strategic-driven outsourcing and their impact on human and organisational/relational capital. In addition, the paper will stress the differences in outsourcing of manufacturing and service firms. We propose an approach of literature review in order to develop a model of outsourcing for enhanced intellectual capital utilisation and competitiveness. This methodology puts in evidence that there are very few studies/analysis that stress the link between strategic outsourcing and its potential to increase in particular relational capital due to cooperation of two or more firms. The outcomes of the application will result in a theoretical model that can assist researchers, managers and consultants to better understand the link between outsourcing and intellectual capital and competitive advantage. 相似文献
15.
This article investigates the organisational conditions for service encounter-based innovation. Its focus is on the initial crucial part of the innovation process during which ideas/new practises are developed by front-line employees and integrated in the organisation. The article argues that service encounter-based innovation varies among service organisations because of different organisational conditions. This is illustrated in a multiple comparative case study of 11 Scandinavian service organisations. A model of conditions for service encounter-based innovation is developed based on the theoretical discussions and the case study. The model suggests how and why some service organisations derive innovation benefits from service-encounters while others do not. Thus, the article provides new and important knowledge concerning user-driven innovation in services. 相似文献
16.
Knowledge is the currency of the current economy and a vital resource for sustaining organisational performance in today’s knowledge-based intensively competitive business environment. To avoid the detrimental consequences of knowledge loss, managers are urged to identify where knowledge stocks exist and how knowledge flows within their organisations by identifying knowledge holders among their employees. Although some studies have attempted to use different methods to measure knowledge at the organisational level, very few have addressed the individual knowledge holder. Moving from a critical literature review of the existing knowledge measurement approaches, this paper proposes a novel framework that enables organisations to measure individual knowledge in the business context using a set of metrics, which are subsequently validated via a series of in-depth interviews with senior managers. A summary of the managers’ views on individual knowledge measurement is presented, and reflections on the industry application of the proposed framework and recommendations for its improvement are also discussed. 相似文献
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风险资本与智力资本的有效协同能够实现创业企业知识、资本、管理与创新的完美结合,而拥有高声誉背景的风投在利用其经验和广泛的社会关系帮助企业快速成长方面作用更加突出。本文将创业企业的智力资本划分为人力资本、结构资本、创新资本与社会资本四个组成部分,基于风险投资声誉的视角,探讨风险资本与智力资本的协同关系。结果显示：高声誉风险投资在创业企业人力资本和结构资本两方面的协同效应并不显著,而与创新资本和社会资本两方面的协同效应突出,尤其与社会资本的协同效应能够显著提升创业企业的内在价值。该结论表明高声誉的风险投资机构亟需对目标企业的人力资源、战略规划等方面积极关注,并提供更多的增值服务。 相似文献
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构建基于智力资本的企业价值评估模型,从企业智力资本与财务资本的关系展开研究,通过新的价值评估模型发现,企业智力资本的差异性将带来企业价值的变化。通过引入智力资本,使得企业价值评估更加准确,同时完善企业价值评估体系,提高投资者与管理者对企业智力资本的重要性认识。 相似文献
20.
Electronic Commerce (EC) is expected to change dramatically the way that organisations operate. Businesses invest in Information Technology and prepare their infrastructure so that they can support EC applications. The potential of EC however, is not confined to individual companies but extends to whole nations. Governments are considered as a key stakeholder in the successful development of EC and their commitment and support must be ensured. This paper reports on a survey of 33 IS and business managers in Mauritius and discusses the management practices, applications, problems and technological situation with respect to EC development in this country. This Indian Ocean island state aims at developing and maintaining its competitive advantage through EC, thus becoming a centre in its region. The findings of this paper are useful for both researchers and practitioners as they provide an insight to critical EC management issues, which concern both individual organisations and policy makers. Furthermore the results of this study can be used as a vehicle for EC development evaluation at an organisational as well as at a national level. 相似文献