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1.
ABSTRACT

The Michigan State University (MSU) Libraries' Website has a case of TMI: too much information organized by librarians for librarians. Finding relevant information about various library services, including the 24/7 Distance Learning Support Line, and access points to scholarly resources is often cumbersome, and given the limited time and staffing available in Web Services, it was impractical to embark on a comprehensive Website redesign. Instead, the implementation of two systems, LibAnswers and the A–Z Database List in LibGuides v2 CMS, served as a means for addressing the TMI issue and improving the usability of the MSU Libraries' Website. This case study will map the MSU Libraries' experience of implementing the LibAnswers and the A–Z Database List from early vision to launching the end product, as a means for resolving the “too much information” issue and improving the usability of the library's Website.  相似文献   

2.
Helping Hands     
《The Reference Librarian》2013,54(79-80):383-393
Summary

Research in an unfamiliar library can be intimidating for international students, particularly while they are struggling to overcome language barriers. The Helping Hands Project translated a two-page handout into fourteen different languages to acquaint non-native English speakers with library services in a language they understand. It was a collaborative project between the Oregon State University (OSU) Libraries and the International Cultural Services Program (ICSP). The expected outcome of this project was to lessen language barriers for international students during their initial library visits, and hopefully, to help retain them in the institution. The average enrollment of foreign students at OSU per term, from Fall 2001 to Spring 2002, was 1,162. Usage counts showed that the translated library guides were estimated to serve a population of 819 students from all 14 countries, which was 70% of the total foreign student enrollment at OSU. The total handout distribution count was 306, which was 37% of the targeted population.  相似文献   

3.
ABSTRACT

Academic libraries acquire and steward numeric datasets as well as large collections of image files, audio archives, digital texts, and other non-numeric resources. This article considers how a sample of libraries in the United States, Canada, and the United Kingdom present these collections and make them available for discovery. And, importantly, the article examines whether these non-numeric collections are positioned on the library Website as research datasets, rather than as artifacts of limited local and/or historical interest. Findings from this analysis may help collection managers and Web designers as libraries define their role in connecting users to research data.  相似文献   

4.
Abstract

There is a large body of nonfiction written for a general audience which is infrequently promoted in popular reading collections at academic libraries. The aim of this research is to look at the usage of nonfiction science literature at a large university library in comparison to the science collection as a whole. This information can help librarians to not only determine how best to prioritize the collection of nonfiction science literature, but it can also be used to provide insight into how popular nonfiction science books can be most effectively promoted to library patrons.  相似文献   

5.
ABSTRACT

Today's college student often starts his research by using a search engine. Because of this, Wikipedia is increasingly becoming the go-to reference resource for the newest generation of students. However, many students do not know about the problems (e.g., vandalism) associated with this tool other than ambiguous warnings from librarians and faculty who say that it should not be used for research. Librarians and faculty should help remove the stigma associated with Wikipedia by embracing this Website and its imperfections as a way to make information literacy instruction valuable for the twenty-first-century student.  相似文献   

6.
Library snackables are pedagogical strategies that allow library users to digest information content in short bites. The purpose of a snackable is to communicate useful and understandable information over a short time frame, an aspect that often appeals to Generation Z students. This study launched six one-minute videos informing students about library services and resources. A mixed methods survey instrument (206 respondents) and YouTube viewing data (820 views) were used to gauge student opinion, analyze audience engagement, and evaluate knowledge retention. The findings reveal that students have a positive perception of short library videos, which further help with information transfer and retention.  相似文献   

7.
Abstract

This article considers two components identified as essential to effective academic library Websites-satisfaction of user needs and adherence to university Website guidelines-and how they sometimes contradict one another. A literature review is provided, followed by results of a survey the author created and distributed that measures a librarian's perception of his/her school's Web-administration scenario. The author concludes with suggestions for balancing university Web guidelines and user satisfaction.  相似文献   

8.
ABSTRACT

Academic institutions have a long tradition of using content management systems (CMSs) for the production of networked scholarship in the digital environment. However, CMSs are complex and rapidly changing infrastructures that do not always meet the needs of smaller ad hoc collaborative projects. CMSs are also difficult to preserve in the library environment given their obsolescence over time. This article uses the History of the Book and Literacy Technologies project at UCLA to illustrate why library administrators should advocate for the systematic production of scaled-down platforms that can withstand the constantly evolving technical environment within libraries and foster more sustainable platform practices.  相似文献   

9.
ABSTRACT

This article describes a library workshop for freshman hospitality management students enrolled at New York City College of Technology, CUNY, which features a focus on critical thinking. An active learning experience uses an element of surprise. Students evaluate the Website of a bankrupt company where information about the company's situation is not obvious. When the instructor guides the class to find unbiased information from newspapers, many students begin to think critically about sources.  相似文献   

10.
ABSTRACT

Information professionals strive to understand the needs of communities in order to discover ways to connect and engage them in library resources and services. Positive word-of-mouth communication remains one of the most powerful tools used to develop mutually rewarding connections with the community. This article argues that libraries can harness the power of brand advocacy to transform their patrons into the most enthusiastic sharers of information, or informal brand advocates. Moreover, it emphasizes how libraries can carefully build and maintain mutually rewarding community connections through effective brand advocacy by utilizing the STEPPS framework – Social Currency, Triggers, Emotion, Public, Practical Value, Stories. Each principle in this framework can help an organization to effectively spread important brand messages. While the social currency principle encourages people to talk about topics that make them appear more favorable to others, triggers provide everyday cues that remind people of the library brand. Emotion focuses on appealing to feelings and the public principle calls for initiatives that advertise the brand. Finally, practical value motivates people to spread useful information and the stories principle explains that people share their experiences through memorable narratives. The article calls for adopting a holistic approach toward brand advocacy in applying the STEPPS framework in libraries.  相似文献   

11.
While privacy is a core value of librarianship, privacy standards differ by library and library vendor. These types of guidelines are necessary and useful, but understanding them can be overwhelming. Academic libraries increasingly rely on third-party, cloudbased vendors to manage their systems and to provide access to their collections. When selecting library systems, library staff must understand privacy issues and be aware of how vendors use data. However, libraries do not always have the staffing, time or knowledge, and vendors are not always interested in upholding library values. The project examines the content of privacy policies for popular library systems used by Canadian academic libraries. The research aims to help librarians better understand the policies, to help them make informed decisions about their own library systems. The process used to code the privacy policies and the results of the coding are included alongside recommendations for vendors and library employees. Building on two seminal privacy studies, the methodology is revised for a Canadian context and updated with today's terminology and context, making it adaptable for other libraries and context around the world.  相似文献   

12.
Abstract

This study focuses on college and university library services provided to distance education students and a content analysis of library Web sites. The Web sites chosen were categorized by the amount of distance education the institution offered to students. Results indicated that the size of the institution had the strongest correlation to library services offered to distance education students (Spearman's rho of .618), not the degree to which distance education is provided (rho of .076). This study suggests that just because an institution offers distance learning courses does not necessarily mean that its library offers a full range of Web services to meet distance learner needs, and it brings into question whether some institutions have been too quick to provide distance education services without properly addressing student library needs.  相似文献   

13.
ABSTRACT

The effective use of library resources is critical to the success of international students, a group which is gaining importance in American higher education. These students face unique challenges in their pursuit of higher education in a foreign country which presents both language and cultural barriers. The authors conducted a mail survey of two populations. International students and U.S. students were sent nearly identical surveys designed to compare use patterns, perceptions of the library and its services, and willingness to seek help. A comparison of responses provides insight into both similar and differing behaviors and suggestions for improving service.  相似文献   

14.
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15.
《The Reference Librarian》2013,54(73):281-292
Abstract

Many library directors and administrators spend a significant portion of their time attempting to market the library and its services. Getting patrons into the library and keeping their business is an integral part of the day-to-day management of the library. This mission, however, is not always effectively passed on to the front lines to the one group of people who face the patrons on a daily basis -the reference librarians.

This article will show how the library's service points can be used as marketing tools; outline what librarians and public service staff should know about their library; and discuss ways in which reference service librarians can help further the library's marketing and public relations goals.  相似文献   

16.
ABSTRACT

Oakland University's Kresge Library first launched its Web site in 1996. The initial design and subsequent contributions were originally managed by a single Webmaster. In 2002, the library restructured its Web content creation and management to a distributed, collaborative method with the goal of increasing the amount, accuracy, and timeliness of the information available on the library Web site. The new model was successful, resulting in a significant increase in both the amount and timeliness of the information presented on the library Web site. This article details the fundamental structural changes to how the Web site was managed and the rationale behind it.  相似文献   

17.
ABSTRACT

Reaching and teaching users in the diffuse, multigadget, online/mobile world is a significant challenge facing libraries. This article discusses how the ANimated Tutorial Sharing Project (ANTS) production model provides libraries with a sustainable approach to building large numbers of multimedia learning objects that are useful beyond one library. It will also discuss how ANTS file conversion and syndication efforts mean that these learning objects (1) can be made highly visible to users accessing content via a computer or smart phone and (2) enable libraries to establish a meaningful electronic presence for the purpose of providing point-of-need information literacy.  相似文献   

18.
《The Reference Librarian》2013,54(69-70):31-47
Summary

Although much has been written on technophobia and how it can be treated, little has been published on how the reference librarian can help. Limiting the time spent introducing new technologies, speaking without using computer jargon, offering instruction through different learning styles, and preparing patrons to deal with the problems they encounter are a few of the strategies the reference librarian can do to help patrons deal with their fear of computers. This article examines and defines technophobia, offers short-term strategies that reference staff can use to alleviate the anxiety of their technophobic patrons, and finally touches upon long-term solutions and changes that can be made within the library environment itself.  相似文献   

19.
ABSTRACT

Providing information to the health consumer is one of the main tasks of our modern information society. This information falls into two categories: medical information, and supportive information such as literature and poetry. This article discusses the problematic situation of libraries and of information for patients in Israeli hospitals, and raises the question of the public library being a possible solution to help people in need get the information they are entitled to. The conclusions are based on a survey conducted in 1994. The results are rather disappointing: only 26.3% of the hospitals have library services for patients; most of them are managed by volunteers who have no training in professional librarianship. Also, in terms of book acquisition policy, library activities, and criteria for lending books, most of the results indicate that much needs to be done to improve the situation and help the health consumer receive information and support through the library. As it is clear that the situation in hospitals is not going to change in the near future, it is suggested that the public library serve as a helping resource outside the hospital and by that action it would not only contribute to society but expand its functions and strengthen its position in the community.  相似文献   

20.
Abstract

Library automation provides a comprehensive way to lessen physical labor, reduce human error and grant access to information materials anywhere and anytime. A mobile computerized system for handling the activities and services of the library helps the library staffs to process the work more accurately, and it saves time as well. This research work aimed to design and implement an Android application for the library so that libraries can use to overcome the social and other challenges that prevent them from providing services on the go. The Android application was designed and implemented using the Android Studio which contains XML (extensible mark-up language) and Java. At the back-end HTML (Hypertext mark-up language), CSS (Cascading Style Sheet), PHP (PHP Hypertext pre-processor), and MySQL database were used. The system was tested after the development and found it suitable for meeting all the requirements specified. The system can add to the integrity of the library, ease the activities of the librarian and eliminate the stress related to the current process of searching for library books and other study materials. Before the introduction of the Android OS, access to the library documents was done only by the librarian. Android applications have become more popular and it holds a maximum number of users when compared to all other platforms. The Android application retrieves the information stored in the library database through the library server, for example, checking whether the books are available in the library or borrowed without intervening anyone. Users can suggest books for the library, and they are notified about their suggestion by the librarian. This article brings a new idea of the users to access the library.  相似文献   

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