共查询到20条相似文献，搜索用时 31 毫秒
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St. John Fisher College's Lavery Library's Access Services and Systems departments began a pilot project in which students with overdue fines tested usability of library Web sites in exchange for fine waivers. Circulation staff promoted the program and redeemed fine waiver vouchers at the Checkout Desk, while Systems staff administered testing and provided vouchers to participants. Staff evaluated the pilot to be a success, as qualitative data were collected to enable iterative changes to library Web sites, and users had a positive customer service experience. The piloted method may be applied in the future to assess other programs and services. 相似文献
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Sue Shreeve 《New Review of Academic Librarianship》2014,20(2):204-232
The research aimed to discover the perceived impact and to identify the value of four information skills teaching interventions within the curriculum in three faculties at the University of the West of England. Faculty and library staff interviews and student focus groups were used to gather evidence about the perceived impact of the interventions, to identify possible enhancements and to investigate the drivers and barriers to embedding information skills teaching within modules. Staff and students were positive about the structure, content, and administration of the library interventions and the impact of librarians on the success of the sessions. The overwhelming majority of comments relating to the perceived impact of library interventions (84%) were positive and none was negative. One fifth of the comments noted a perceived increase in confidence in searching for information. Improved searching behavior and development of new skills were reported. Where skills were assessed students were motivated to engage, particularly when marks were awarded. The librarian/faculty staff relationship and a desire to improve student engagement with library information skills teaching were key factors in driving the embedding and assessment of library interventions. 相似文献
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《The Reference Librarian》2013,54(72):207-217
Abstract The dynamic environment of reference work demands that reference staff engage in ongoing professional development opportunities. The Bio-Medical Library at the University of Minnesota offers an informal, flexible, and highly interactive professional development program for those who staff the Reference Desk. The program, suitable for librarians and paraprofessionals at all levels of experience, combines a variety of opportunities, among them e-sessions on new tools, a review of basic Reference Desk competencies, a summer search camp, and a Library Staff Resources web site. 相似文献
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Ellen L. Rubenstein 《Public Library Quarterly》2016,35(1):49-71
This study investigated 18 libraries in two public library systems in Oklahoma to find out how they are addressing health literacy and facilitating access to consumer health information; how library staff members view their roles and responsibilities relative to health information and health literacy; what challenges libraries face; and what strategies are being used. Staff members recognized several challenges to providing health information and to developing programs, including staff and patron difficulties with reference interviews, and patron lack of awareness of library resources. Staff members often had only a partial understanding of health literacy, and were unaware of system strategies to address health literacy or provision of health information. 相似文献
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Adeyinka Tella Olamide Abigail Ibinaiye 《International Information and Library Review》2020,52(1):32-49
AbstractThis study examined staff motivation, satisfaction, and job performance among the librarians and library staff in six selected university libraries in Nigeria. The target population for the study includes the professionals and nonprofessional library staff. A total enumeration sampling technique was used to select 180 respondents, which represent the sample for the study. Data was collected using a self-designed questionnaire titled “Staff Motivation, Satisfaction and Job Performance Questionnaire” (SMSJPQ). Six research questions were developed and answered by the study. The results indicate that librarian and library staff are highly motivated with regular pay while the least motivational factor is frequent interaction with their friends. Library staff are primarily satisfied with their jobs when they are in constant link with their friends. Professional library staff significantly experience better work motivation than their nonprofessional counterparts. Significant correlation exists between staff motivation and job performance and between job satisfaction and job performance. In addition, the two factors (motivation and satisfaction) exert significant contribution to the determinant of librarians and library staff job performance. Based on the findings, the study recommended improvement in the level of motivation of nonprofessionals so that the significant difference with the professional counterpart would not be so much pronounced. 相似文献
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《The Reference Librarian》2013,54(21):7-14
Staff involvemcnt with community information starts at the administrative level with planning and commitment. Part of the planning process is assessing what other agencies in the community are doing to provide community information, and determining the library's role in this process. It should be clear to staff that providing information about community resources is a legitimate part of the total information service offered by the library, not a nonEssential extra-work addition. Staff training is an ongoing process, and an essential part of becoming comfortable in using this community resource file. The skills which administrators bring to the implementation of a new service say a great deal about how they manage any change. If initial planning has been well thought out, adequate training offered, and communication good between public service staff and those responsible for coordinating the service, staff acceptance and use of the new service should be high. 相似文献
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Mariana Lapidus Sarah K. McCord William W. McCloskey Maria D. Kostka-Rokosz 《Medical reference services quarterly》2013,32(4):383-399
This study describes the new blended learning methodology implemented in a Drug Literature Evaluation course for pharmacy students that involves combined use of online tutorials and in-class group exercises. Assignment grades earned by 909 students enrolled in the course before and after the new methods were implemented (2008–2010) were studied to measure student performance. Course evaluations were analyzed in order to ascertain students’ perceptions. The hybrid approach used to deliver the course content allowed students to perform at the same level as traditional didactic teaching. Students’ evaluations reported a positive educational experience and favorable perceptions of the new course design. 相似文献
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《图书馆管理杂志》2013,53(1):55-72
Staff development programs and activities do not, in themselves, motivate staff They are catalytic in nature and need to be understood in the context of adult learning and motivation theory. Creation of a workplace renaissance is suggested, which brings the Quality of Work Life movement to libraries. Managers and nonmanagers' roles, relationships, and responsibilities for creation of an atmosphere conducive to growth are discussed in the framework of the library staff development process. 相似文献
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《Public Library Quarterly》2013,32(3):295-304
The study investigated staff deployment at the reference service points of two large and two small local public libraries in the Sydney metropolitan area. Hypotheses investigated concerned expected differences between large and small libraries. The method used involved identification of the levels of staff employed and observation of tasks performed by staff. The results revealed significant differences between types of activities performed in the large and small libraries with the staff in the former performing more reference related tasks. The combined reference/circulation desk is seen as a problem in developing reference service. Staff attitudes are also considered to play an important part in the development of reference service. 相似文献
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A team of academics from RMIT School of Business Information Technology were involved in delivering LIS training to staff at Can Tho University in Viet Nam who were to work in a newly developed Learning Resource Centre (LRC). The training materials were written in English and then translated into Vietnamese. RMIT staff then delivered the training face-to-face through interpreters. This paper records a narrative of the interaction between academics, students, translators, and interpreters. This narrative examines development, limitations, and successes of cross-cultural teaching and learning and offers a commentary from the point of view of academic participants in this project, particularly about the developing relationships between academics, translators, and interpreters. Examination of the impact includes some preliminary evaluation of the nature of the teaching experience and the development of culturally inclusive strategies and material. 相似文献
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《The Reference Librarian》2013,54(43):101-105
Plans for reference service are dependent on knowledge of past demand and activity and on a staff training to meet the expected demand. Staff training is necessary whether or not individual staff members hold an academic degree in library or information science. Statistical measurements are inlegal to the review of past activity and lay the ground work of any plan. The need for a commonly accepted goal of the library is necessary to the successful completion of any service plan. 相似文献
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Staff development as opposed to staff training demands a different kind of learning approach. Library staff who are accustomed to the passive learning of technical skills, often equating training with instruction, can be less confident in an active learning environment. The paper describes the design and delivery of a staff development programme which focussed on issues of customer care, interpersonal skills and rules and procedures. Group interactions and outcomes of the programme are analysed and modifications considered. It is concluded that the benefits of a staff development programme both to the service and to individuals within it can be considerable but that success depends on the willingness of individuals to take responsibility for their own development and on the commitment of management. 相似文献
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基于国家的需求、学生的诉求、当下的困境等社会背景和课程开设情况、国内外研究现状,《档案保护技术学》进行教学改革非常必要。教学改革可以通过实践教学方法改进与学生应用能力培养两个方面来实现,需要在授课人员、授课方式、授课效果评价等方面有所突破和创新。其中涉及较多山东大学档案学专业的具体经验,希望能够为其他高校提供借鉴。 相似文献
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Barbara Foster 《International Information and Library Review》2013,45(2):105-111
This paper focuses on problems of accelerated staff turnover by looking in retrospect at the staffing phases that the University of Zimbabwe Library went through. Between 1991 and 1993, staff turnover culminated in a loss of over 55% of the professional staff from an establishment of 25 (professional staff). The paper discusses three categories of problems and situations that led to the accelerated staff turnover, and the turnover's impact on the library service. Suggestions are made on ways in which the situation could be remedied and possibly prevented from recurring. Staff retention strategies discussed include among others, human resources planning and development, staff motivation, organizational redesign, and competitive remuneration packages. This paper concludes that human resources are perhaps the most vital resource required to run an institution, and as such, should be given a corresponding priority in the strategic planning process. 相似文献
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Following the work of the Big Blue project, which examined information skills training provision for students in higher and further education, the Big Blue Connect project investigated the information seeking skills and needs of academic, managerial, administrative and technical staff within their work environments in further education and higher education institutions. Skills required by broad categories of staff were identified. Staff of all types use only a small number of the wide range of resources available to them, rely increasingly on the web and do not perceive themselves as having problems finding and handling information. A serious need for training and development is identified. 相似文献
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《College & Undergraduate Libraries》2013,20(2):19-29
Staff members are valuable resources in a library; they also represent the single largest investment. As such, it is imperative that administrators not waste that investment by failing to provide training and development opportunities. This paper demonstrates that a broadened concept in staff development is important and possible. It also describes the steps one library took in establishing a staff development plan, the membership of the committee that developed the programs, types of programs provided, what worked and what didn't work, and how, with modest expenditures, a successful investment can grow and provide benefits for everyone. 相似文献
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Rachel A. Erb 《期刊图书馆员》2015,68(1-4):92-105
In 2012, the Colorado State University Libraries’ Technical Services Department reorganized, which provided the catalyst to reconfigure paraprofessional staff positions. Staff are either part of the state classified system or are considered administrative professionals; both categories dictate the extent to which positions can be expanded to encompass assisting with managing electronic resources. This presentation is an account of how NASIG’s Core Competencies for Electronic Resource Librarians are scalable to be used in restructuring staff positions that assist with managing resources. Special attention will be paid to various modes of training that enable paraprofessionals to learn processes associated with electronic resources work. 相似文献
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A Canadian national survey of 788 library staff doing instructional work revealed that most participants expected to be doing some teaching in their workplaces, and the largest proportion of participants have been teaching for more than 10 years. Most instruction continues to take the form of short presentations to groups of learners. On the whole, preparatory experiences are informal—on-the-job experience, reading professional literature, and attending workshops. The majority of respondents identify instructional work as integral to their professional identity, but nearly one-third see this work as a duty or expectation, and a small proportion view it as an imposition. The study results have implications for design of programs that prepare library staff for the workplace, and for library managers who need to support effective instructional practice. 相似文献
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《Government Information Quarterly》2004,21(3):337-358
This paper describes an exploratory, multisite case study of the production of textual content for state agency Web sites. The qualitative field study explored internal agency Web staff characterizations of textual Web content and staff perceptions of factors affecting the production of content. Study results suggest that staff characterize content in terms of its format, its style age, its rate of change, its degree of change, its owner, and the degree to which it is sensitive. Staff described nine factors affecting content production including information intensity, public education mission, public inquiry burden, top-down directives, existing maintenance burden, review and approval process, resources, management interest and goals, and support from other program staff. A better understanding of how internal agency staff perceive and treat content is important because staff play a large role in determining what content is produced and what characteristics the content contains. The inclusion or exclusion of certain characteristics in content has important implications for information usability, costs, citizen participation in agency policymaking, government transparency, and public trust in government. 相似文献