共查询到20条相似文献，搜索用时 46 毫秒
1.
Hae Min Kim John Wiggins Lynda Sadusky 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2019,28(5):115-128
AbstractInterlibrary loan (ILL) services receive requests for resources that are available locally and form a major portion of canceled requests. The purpose of this study is to examine the relationship between requests canceled due to local availability and three aspects to identify impacts on ILL. The authors explored library service aspects such as collection format, the link resolver knowledge base, and discovery system functionality for potential influence on requests for locally available resources. Quantitative methods were used to identify evidence of different aspects’ impact through analysis of ILL borrowing request data. The most important finding was that the discovery system had impact on ILL services by improving retrievability of locally available resources published recently. The results suggest that a modern discovery system can efficiently provide more relevant results sourced from a carefully curated set of authoritative resources, save users’ time to access available materials, and reduce library staff members’ time and effort. This study will be helpful to libraries through its analysis of library services that impact the cancelation of ILL requests due to local availability and how those services may influence service improvement. 相似文献
2.
ABSTRACT QuickDOC is a software package that enables Interlibrary Loan (ILL) staff to enter DOCUNE ILL requests offline and upload them quickly to the DOCLINE system. It also enables users to automatically collect a range of statistics and billing information. QuickDOC is designed to be flexible and can be used in a number of different ways. This study aimed to find out how ILL staff, particularly in larger, net lending libraries, are using it and how satisfied they were with it. The study found that QuickDOC is able to function in large ILL operations and measured user satisfaction is measured. The variety of uses is described and possible enhancements are discussed. 相似文献
3.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):75-80
Abstract Chapter 7 discusses additional considerations an ILL department supervisor might face: handling requests from far-flung distance education students, providing a library photocopy service, or selecting a document supplier for unmediated ILL. The unique challenges of medical libraries are also discussed. 相似文献
4.
《Journal Of Access Services》2013,10(1):17-35
ABSTRACT Academic libraries increasingly rely on Interlibrary Loan (ILL) departments to obtain research materials. This adds to the workload of ILL at a time when many libraries are experiencing budget cuts and dwindling staff. Collaboration between ILL and Reference can assist ILL by providing searching expertise. Collaboration is facilitated by the paperless environment provided by ILL management software. Patrons benefit from increased fill-rates and reduced turnaround time for ILL requests. Reference benefits by exercising creative searching for difficult-to-find materials and gaining exposure to new reference sources and online catalogs. These benefits are explored through analysis of fill-rates, sources from which materials were ultimately obtained, sources used by the Reference Department, and interviews with staff. 相似文献
5.
Christy Jarvis Joan Marcotte Gregory Alison Mortensen-Hayes Mary McFarland 《Journal of the Medical Library Association》2021,109(1):84
Background:With the mandate to review all available literature in the study''s inclusion parameters, systematic review projects are likely to require full-text access to a significant number of articles that are not available in a library''s collection, thereby necessitating ordering content via interlibrary loan (ILL). The aim of this study is to understand what effect a systematic review service has on the copyright royalty fees accompanying ILL requests at an academic health sciences library.Case Presentation:The library created a custom report using ILLiad data to look specifically at 2018 ILL borrowing requests that were known to be part of systematic reviews. This subset of borrowing activity was then analyzed to determine its impact on the library''s copyright royalty expenditures for the year. In 2018, copyright eligible borrowing requests that were known to be part of systematic reviews represented only approximately 5% of total filled requests that involved copyright eligible borrowing. However, these systematic review requests directly or indirectly caused approximately 10% of all the Spencer S. Eccles Library copyright royalty expenditures for 2018 requests.Conclusion:Based on the sample data set, the library''s copyright royalty expenditures did increase, but the overall financial impact was modest. 相似文献
6.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1):119-128
ABSTRACT Interlibrary Loan (ILL) is intended to supplement a library's collection, but often patrons submit requests for items already owned. An analysis of a large academic library's ILL requests shows that in most cases the cataloging of bibliographic records is correct, but patrons need instruction in bibliographic searches and ILL policies and procedures. An unexpected result of the study was a realization that patrons are confused by the way items are shelved in the various branches. 相似文献
7.
Wyoma van Duinkerken Eric Hartnett Emilie Algenio 《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):79-89
ABSTRACTWhat happens when libraries begin to use ILL to request items that they already own in their home collection? The goal of this multiyear study involving 9565 ILL requests to the Joint Library Facility in Bryan, Texas, is to examine whether or not the shared storage facility was becoming an ILL hub for some libraries. This paper reports the results of the study and how individual requesting and lending interlibrary loan policies and procedures might be altered to address these developing issues. 相似文献
8.
9.
ABSTRACT Clio 1.2, the interlibrary loan records management software developed by Perkins and Associates, effectively tracks OCLC ILL transactions for both borrowing and lending. Clio is equipped to report statistical information, which it gathers as the user initiates or receives OCLC, ALA and fax requests. Interacting with OCLC's ILL Microenhancer for DOS and Windows, Clio 1.2 affords accurate and comprehensive information to its users and provides a number of access points to the database. Clio is another effective application software package that helps make the tracking of interlibrary requests manageable. This paper will cover and illustrate the larger elements of Clio and its operation. 相似文献
10.
The need for a cost-performance analysis of TWX-mediated versus mail-mediated ILL requests is presented. Three hypotheses are proposed: (1) Unit cost for TWX-mediated ILL requests is greater then for mail-mediated ILL requests; (2) Completion time is shorter for TWX-mediated ILL requests than for mail-mediated ILL requests; (3) An analytic model can be developed that can be used to generate administrative data concerning a TWX installation. The data presented support all three hypotheses. It is shown, also, that through the use of this model a library can arrive at a cost for service of TWX versus mail-mediated ILL. 相似文献
11.
ABSTRACT The Interlibrary and Document Delivery Services Department of the Randall Library at the University of North Carolina at Wilmington has been an active user of Innovative Interfaces Inc.'s ILL Module. Our association started with beta testing in the winter of 1994 and it continues today with release 2000. Since our first use of this module, UNCW has processed around 42,500 borrowing requests. This article reviews the use of the III ILL Module five years later. 相似文献
12.
《资料收集管理》2013,38(3):15-32
Abstract A study conducted at the University of Illinois at Urbana-Champaign (UIUC) Library examines data from unfilled ILL requests to determine the status of materials housed in the Main Bookstacks of the library's collection. This study follows the research that was started in the original study conducted in 2002, “Needles in a Haystack: Using Interlibrary Loan Data to Identify Materials Missing from a Library's Collection.” The results of the second study indicate that the use of a high-density storage facility had a positive impact on the retrieval rate of ILL materials from the Main Bookstacks. It also indicated that fill rates increased when over 770,000 items were removed from the Main Book-stacks resulting in improved shelving conditions for the library's collection. 相似文献
13.
In March 1985, the National Library of Medicine (NLM) began implementation of DOCLINE, its automated interlibrary loan request routing and referral system. By the end of fiscal year (FY) 1987, over 1,400 biomedical libraries in all seven regions of the Regional Medical Library network were using the system. This report summarizes the findings of an analysis of the interlibrary loan (ILL) requests received in FY 1987, comparing the results with a similar analysis done in FY 1984 to describe any changes in the requests or service which might be attributable to DOCLINE implementation. DOCLINE has had a substantial impact upon ILL loan service at NLM. An increase in the number of ILL requests (35% over FY 1984) can be attributed to the speed and ease with which requests may be routed to NLM through DOCLINE. Requests which cannot be filled by local or regional libraries are automatically routed by the system to NLM as the library of last resort. NLM's fill rate for serial requests has declined, however, from 78% filled in FY 1984 to 67% filled in FY 1987. Some of the decline results from the 11,000 requests that NLM did not fill because the borrowing libraries were not willing to pay the NLM charge for filling the loans. 相似文献
14.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(1-2):65-74
Abstract Many new ILL department heads are often new to supervision, and in addition to the challenges of managing a busy ILL service, new managers must also learn how to best supervise their most valuable resource—their staff. Supervising others can be one of the most daunting tasks a librarian has to face. Real-world strategies for hiring, motivating, and evaluating talented staff are discussed, along with practical guidance on budgeting, determining ILL costs, and quantitatively measuring ILL activity. 相似文献
15.
《The Reference Librarian》2013,54(63):73-81
Summary Academic libraries traditionally provide document delivery services to the campus-based community. Academic fee-based information services accept document requests from corporate, industrial, and professional clients who are willing to pay for a value-added service that includes rush handling, delivery to a third party, or locating an item with a vague citation. The Purdue University Libraries' Technical Information Service (TIS) has grown into a successful venture by developing staff with specialized skills to identify, locate, obtain, and distribute increasingly difficult document orders with short turnaround times. There are advantages to the parent academic library, especially the Interlibrary Loan (ILL) unit, in having a fee-based service to which time-consuming, unusual or expensive requests can be referred. With the potential to increase these advantages comes the need to define clearly the respective roles of these units. 相似文献
16.
Abstract Relais International Inc. would like to take this opportunity to introduce our latest product, Relais ILL. Instructional technology stands out amongst the array of products we have to offer as this product has been designed with the smaller library and interlibrary loan department in mind. Relais interlibrary loan combines the sophistication and automation of Relais Enterprise with ease of installation and implementation. Relais interlibrary loan is ideal for a wide range of libraries that are looking to streamline and automate their interlibrary loan operations. For a cost-effective and integrated solution to your request management needs, use Relais ILL. Use Relais ILL: to automatically search a range of catalogs via Z39.50 and use the results to automatically build a routing list; requests are sent out automatically, as ISO interlibrary loan transactions to libraries in the order you specify; stay in touch with patrons using predefined messages or create your own message on the fly. The task of delivering documents between sites has always been a staff intensive undertaking for libraries due to physical distance, searching for locations for the requested document, availability of the requested document, as well as many other potential obstacles. Relais International Inc. is striving to overcome these barriers by offering swift and efficient Document Delivery and Interlibrary Loan. Relais ILL's features include high levels of automation, tracking of requests, patron communication, and a plethora of possibilities to help simplify the interlibrary loan process. 相似文献
17.
ABSTRACT Librarians charged with the responsibility of developing and revising the ILL policy for their library can draw upon the experiences of others by reading ILL policies of various libraries. After reading other policies and incorporating some of their ideas, librarians can be better prepared for otherwise unforeseen situations. The study reported in this article takes the reading of these policies one step further by evaluating them to discover trends in service. ILL policies of forty-two (42) universities were located on the World Wide Web. Five categories related to the borrowing of materials were analyzed, and from this analysis, conclusions were drawn about current trends in ILL borrowing service. Awareness of these trends can be instrumental in helping librarians shape a successful ILL policy. 相似文献
18.
Ming-der Wu Yu-ting Huang Chia-yin Lin Shih-chuan Chen 《Library Collections, Acquisitions, and Technical Services》2010,34(4):97-104
This study is intended to answer the following questions: Have university libraries in Taiwan acquired books recommended by selection aids? Can university library collections in Taiwan sufficiently fill users' requests? Do libraries of different collection sizes process users' requests in an unbiased and efficient manner?This study employed interviews and document delivery tests. Librarians from 15 university libraries were interviewed to investigate their thoughts on ILL services. Samples from Choice and Bowker's Global Books in Print were searched for through the online catalogs of 148 university libraries. This study concludes that resource sharing will not operate in an equitable way if most user requests are only directed towards a small percentage of Taiwan's university libraries. Without an adequate quantity of volumes in the library collections of any region or country, resource sharing cannot be realized. 相似文献
19.
ABSTRACT Inter-Library Loan (ILL) service is one of the services provided by libraries that offers users a way to access library resources beyond their affiliated libraries. Additionally, it allows participating libraries to share and maximize their resources. This work examines the ILL process used by libraries in Singapore and proposes that the existing paper-based manual system be replaced by a Web-based ILL system. Such a Web-based system has been successfully designed and implemented at the Nanyang Technological University. The paper presents an overview of the system requirements and architecture, implementation details and demonstrates the feasibility and advantages of the new system. 相似文献
20.
ABSTRACT This article proposes that an all-round practical training and educational enhancement is possible for library school students working in the ILL department. ILL and document delivery as described puts student trainees in contact with all the facets of librarianship by exposing them to the practical operations of the different departments as well as by exposure to the practical details of interlibrary lending. Therefore ILL serves its primary function in resource sharing, but can double as a training ground for future librarians. 相似文献