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1.
《The Reference Librarian》2013,54(63):41-53
Summary This paper provides criteria for document delivery vendor selection and substantive data to support an innovative realignment of budget allocations, staffing, and services to better meet the expectations and needs of the academic library user. A review of two projects incorporating document delivery into ready reference and acquisitions is followed by an extensive analysis of four major document delivery vendors as part of a research project funded by The University of Montana Faculty Grant Program and the Mansfield Library. Criteria to assess four commercial document delivery vendors are analyzed based on their use by faculty representing three academic departments. The findings of all three projects support the integration of document delivery services within a framework of integrated collection development, technical services and public services. 相似文献
2.
ABSTRACT Depending upon the context and how institutions employ it, the term document delivery can mean several things. In some cases, it refers to access of articles via commercial vendors or via full-text databases. Yet for others, it may be a delivery of physical items (such as library books) directly to the faculty member's department or office. For the University of Florida Smathers Libraries, document delivery is a unique service unit administered under the Interlibrary Loan operation, and it is through this element that the distance learning service component was created. The intent of this article is to present a view of a distance learning service model that interlibrary loan and other librarian practitioners may find beneficial when considering the establishment of such a service. 相似文献
3.
SUMMARY The SUNY Express document and book delivery service was implemented in October 1993, within the context of cooperative resource sharing among the SUNY (State University of New York) University Center Libraries. This article discusses the fixed cost factors of the service, insights gained about actual costs, and the framework of additional cost factors influencing overall cost effectiveness of the cooperative. The article primarily presents the perspective of an individual institution (the University at Albany), but it also discusses cost factors generally applied to the four SUNY University Centers (Albany, Binghamton, Buffalo and Stony Brook). 相似文献
4.
Abstract InfoQuest is a fee-based document delivery and research service provided by Auburn University Libraries to patrons who may or may not be affiliated with a library. InfoQuest operates on a cost recovery basis and opens up the library's collection to the general public. This article presents an overview of InfoQuest's document supply service including statistics and offers insight into the client base. 相似文献
5.
国外文献传递理论研究进展：2000-2008 总被引：1，自引：0，他引：1
6.
Adelia Grabowsky 《Medical reference services quarterly》2013,32(1):16-26
ABSTRACTReadCube Access is a patron-driven, document delivery system that provides immediate access to articles from journals owned by Nature Publishing Group. The purpose of this study was to evaluate the use of ReadCube Access as an interlibrary loan (ILL) alternative for nonsubscribed Nature journals at Auburn University, a research university with a School of Pharmacy and a School of Veterinary Medicine. An analysis of ten months’ usage and costs are presented along with the results of a user satisfaction survey. Auburn University Libraries found ReadCube to be an acceptable alternative to ILL for unsubscribed Nature journals and at current levels of use and cost, consider ReadCube to be financially sustainable. 相似文献
7.
ABSTRACT The tremendous increase in the availability of full text electronic resources has been particularly beneficial to distance education students who do not have easy access to print collections. However, Western Michigan University (WMU) has been experiencing a decrease in requests for traditional document delivery of print based materials. This article presents a case study of WMU document delivery services for the distance education community. A survey was also conducted of libraries serving distance education programs to determine whether other institutions are also experiencing a decrease in usage of document delivery. Survey results show a more universal trend toward decreasing requests for delivery of print based articles; book requests are also decreasing but not at the same rate. The article concludes with some possible reasons for the decrease in usage of document delivery for distance education. 相似文献
8.
ABSTRACT This article describes the investigation, pilot test, and results of implementing electronic document delivery in a paperless processing environment at The Ohio State University. The Prior Health Sciences Library Document Delivery Unit conducted a twelve-month pilot test from September 1999 to August 2000 to determine the best method for desktop document delivery and the paperless processing of requests. Participants completed a survey and provided insightful feedback on the request form and overall process. Special programming was required to implement desktop delivery and manage client requests. The result of desktop delivery was successful. The results of paperless processing were mixed. Future possibilities to complete the “paperless” environment are suggested. 相似文献
9.
ABSTRACT Many events over the past decade have jeopardized the library's ability to fulfill its basic mission resulting in a shift of information delivery paradigms. Interlibrary loan, document delivery and resource sharing have become essential rather than peripheral and funding patterns are reflecting this philosophical shift. There is renewed interest in cooperative collection development and multiple options for meshing document delivery with an existing ILL program. Within this environment under a redefined mission statement, the Rasmuson Library, University of Alaska Fairbanks, addresses these shifting paradigms and has implemented a program to meet the information needs of its patrons. 相似文献
10.
《The Reference Librarian》2013,54(63):73-81
Summary Academic libraries traditionally provide document delivery services to the campus-based community. Academic fee-based information services accept document requests from corporate, industrial, and professional clients who are willing to pay for a value-added service that includes rush handling, delivery to a third party, or locating an item with a vague citation. The Purdue University Libraries' Technical Information Service (TIS) has grown into a successful venture by developing staff with specialized skills to identify, locate, obtain, and distribute increasingly difficult document orders with short turnaround times. There are advantages to the parent academic library, especially the Interlibrary Loan (ILL) unit, in having a fee-based service to which time-consuming, unusual or expensive requests can be referred. With the potential to increase these advantages comes the need to define clearly the respective roles of these units. 相似文献
11.
《Journal Of Access Services》2013,10(4):23-33
ABSTRACT Sharing and Transforming Access to Resources Section (STARS) is a new section of the Reference and User Services Association (RUSA) that will bring together librarians and library staff involved with interlibrary loan, document delivery, remote circulation, access services, cooperative reference, cooperative collection development, remote storage, and other shared library services, as well as publishers, producers, and suppliers of products and services that support resource sharing activities. This brief article provides information about the section and its activities. 相似文献
12.
ABSTRACT From Jan.-April 1996, the University of Evansville Libraries compared the EBSCODOC and CARL UNCOVER document delivery services in the context of fulfilling article requests that were not completed using the OCLC/ILL subsystem as well as in providing “rush” service. Both services had comparative strengths and weaknesses. EBSCODOC's strength was its comprehensiveness; its weakness was speed of delivery. CARL UNCOVER's strength was the speed and reliability of delivery; its weakness was a 41% rate of fulfillment. Recommendations include further testing of full-text document suppliers in order to identify the best service or services to completely meet the needs of academic libraries. 相似文献
13.
ABSTRACT The “difficult” requests submitted by the research library users prove document delivery vendors could hardly replace interlibrary loan librarians. “Difficult” requests ask for the “grey literature” not traded commercially and not kept in libraries. They require the special attention and professional knowledge of the interlibrary loan librarian. Besides usual bibliographic and reference tools, the Internet, e-mail, and the search engines have to be employed to solve them. The help of those responsible for the production of the literature in question is significant. In tackling “difficult” requests, interlibrary loan librarians may further add value to their services by facilitating sharing between scholars or researchers. Five actual cases are presented to illustrate how the “difficult” requests were tackled and solved. 相似文献
14.
ABSTRACT Through an examination of fill time data for dissertations requested through traditional ILL and the Dissertation Express document delivery service, this article investigates the cost-effectiveness of using a commercial document supplier for obtaining dissertations. Vastly improved results, with moderate additional cost, were achieved by using Dissertation Express for obtaining dissertations. 相似文献
15.
《Journal of Interlibrary Loan, Document Delivery & Electronic Reserve》2013,23(2):129-139
Abstract Technological advances in the processing of interlibrary loans have enabled libraries to deliver materials electronically to users. Delivery is especially beneficial for distance education students for whom typical interlibrary loan services are often not a viable option. The author conducted a survey of libraries that serve distance education students to determine which systems and processes, used in traditional interlibrary loan, are transferable to the delivery of materials from the “home” institution to off-campus students. To complement the survey, the results of a case study of experiences at Western Michigan University (WMU) are presented. WMU uses ILLiad and SFX systems to facilitate the request and delivery of interlibrary loan and document delivery requests to students both on and off-campus students. 相似文献
16.
ABSTRACT In these times of growing journal prices and shrinking budgets, alternative methods of information access are a necessity. Document delivery services have become an important alternative to providing information access beyond traditional interlibrary loan services. This article analyzes the effect the “unmediated” EbscoDoc document delivery service had on traditional interlibrary loan in a medium sized academic library. Access to the service was provided to faculty members at Wichita State University for a period of approximately two years. Use of the service varied from faculty members who ordered one article to the “super” users who ordered from 100 to 400 documents. This study indicates that while the few “super” users had a strong impact on document delivery, the presence of the EbscoDoc service did not reduce the use of interlibrary loan as the majority of the registered faculty continued to use traditional interlibrary loan. 相似文献
17.
ABSTRACT The difficulties of forecasting interlibrary loan and document delivery acquisition times are briefly discussed Exponential smoothing techniques are explained and their application to the forecasting of interlibrary loan and document delivery acquisition times are presented The illustration of these principles is via two BASIC programs, suitable for practical use in the library or information center. 相似文献
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Christy Jarvis Joan Marcotte Gregory Alison Mortensen-Hayes Mary McFarland 《Journal of the Medical Library Association》2021,109(1):84
Background:With the mandate to review all available literature in the study''s inclusion parameters, systematic review projects are likely to require full-text access to a significant number of articles that are not available in a library''s collection, thereby necessitating ordering content via interlibrary loan (ILL). The aim of this study is to understand what effect a systematic review service has on the copyright royalty fees accompanying ILL requests at an academic health sciences library.Case Presentation:The library created a custom report using ILLiad data to look specifically at 2018 ILL borrowing requests that were known to be part of systematic reviews. This subset of borrowing activity was then analyzed to determine its impact on the library''s copyright royalty expenditures for the year. In 2018, copyright eligible borrowing requests that were known to be part of systematic reviews represented only approximately 5% of total filled requests that involved copyright eligible borrowing. However, these systematic review requests directly or indirectly caused approximately 10% of all the Spencer S. Eccles Library copyright royalty expenditures for 2018 requests.Conclusion:Based on the sample data set, the library''s copyright royalty expenditures did increase, but the overall financial impact was modest. 相似文献
20.
《期刊图书馆员》2013,64(1-2):347-351
Summary The provision of materials through document delivery has become a critical issue for all libraries as die costs for materials skyrocket. This workshop described examples of pioneering document delivery from Maryland and Canada. The presenters provided examples of a public and a commercial document delivery system. 相似文献