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A user’s single session with a Web search engine or information retrieval (IR) system may consist of seeking information on single or multiple topics, and switch between tasks or multitasking information behavior. Most Web search sessions consist of two queries of approximately two words. However, some Web search sessions consist of three or more queries. We present findings from two studies. First, a study of two-query search sessions on the AltaVista Web search engine, and second, a study of three or more query search sessions on the AltaVista Web search engine. We examine the degree of multitasking search and information task switching during these two sets of AltaVista Web search sessions. A sample of two-query and three or more query sessions were filtered from AltaVista transaction logs from 2002 and qualitatively analyzed. Sessions ranged in duration from less than a minute to a few hours. Findings include: (1) 81% of two-query sessions included multiple topics, (2) 91.3% of three or more query sessions included multiple topics, (3) there are a broad variety of topics in multitasking search sessions, and (4) three or more query sessions sometimes contained frequent topic changes. Multitasking is found to be a growing element in Web searching. This paper proposes an approach to interactive information retrieval (IR) contextually within a multitasking framework. The implications of our findings for Web design and further research are discussed. 相似文献
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在前人相关研究的基础上,提出了一个搜索引擎网站用户忠诚度影响因素的研究模型,分析了搜索引擎网站用户忠诚度影响因素主要包括可用性、知名度、信任、满意度和信息检索模型评价等,此外,用户对搜索引擎的熟悉度对用户的信息获取行为也起到了重要的作用。 相似文献
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The concept of an “information space” provides a powerful metaphor for guiding the design of interactive retrieval systems. We present a case study of related article search, a browsing tool designed to help users navigate the information space defined by results of the PubMed® search engine. This feature leverages content-similarity links that tie MEDLINE® citations together in a vast document network. We examine the effectiveness of related article search from two perspectives: a topological analysis of networks generated from information needs represented in the TREC 2005 genomics track and a query log analysis of real PubMed users. Together, data suggest that related article search is a useful feature and that browsing related articles has become an integral part of how users interact with PubMed. 相似文献
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《Information processing & management》2023,60(2):103176
Modern information-seeking systems are becoming more interactive, mainly through asking Clarifying Questions (CQs) to refine users’ information needs. System-generated CQs may be of different qualities. However, the impact of asking multiple CQs of different qualities in a search session remains underexplored. Given the multi-turn nature of conversational information-seeking sessions, it is critical to understand and measure the impact of CQs of different qualities, when they are posed in various orders. In this paper, we conduct a user study on CQ quality trajectories, i.e., asking CQs of different qualities in chronological order. We aim to investigate to what extent the trajectory of CQs of different qualities affects user search behavior and satisfaction, on both query-level and session-level. Our user study is conducted with 89 participants as search engine users. Participants are asked to complete a set of Web search tasks. We find that the trajectory of CQs does affect the way users interact with Search Engine Result Pages (SERPs), e.g., a preceding high-quality CQ prompts the depth users to interact with SERPs, while a preceding low-quality CQ prevents such interaction. Our study also demonstrates that asking follow-up high-quality CQs improves the low search performance and user satisfaction caused by earlier low-quality CQs. In addition, only showing high-quality CQs while hiding other CQs receives better gains with less effort. That is, always showing all CQs may be risky and low-quality CQs do disturb users. Based on observations from our user study, we further propose a transformer-based model to predict which CQs to ask, to avoid disturbing users. In short, our study provides insights into the effects of trajectory of asking CQs, and our results will be helpful in designing more effective and enjoyable search clarification systems. 相似文献
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The Web and especially major Web search engines are essential tools in the quest to locate online information for many people. This paper reports results from research that examines characteristics and changes in Web searching from nine studies of five Web search engines based in the US and Europe. We compare interactions occurring between users and Web search engines from the perspectives of session length, query length, query complexity, and content viewed among the Web search engines. The results of our research shows (1) users are viewing fewer result pages, (2) searchers on US-based Web search engines use more query operators than searchers on European-based search engines, (3) there are statistically significant differences in the use of Boolean operators and result pages viewed, and (4) one cannot necessary apply results from studies of one particular Web search engine to another Web search engine. The wide spread use of Web search engines, employment of simple queries, and decreased viewing of result pages may have resulted from algorithmic enhancements by Web search engine companies. We discuss the implications of the findings for the development of Web search engines and design of online content. 相似文献
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Recent research in the human computer interaction and information retrieval areas has revealed that search response latency exhibits a clear impact on the user behavior in web search. Such impact is reflected both in users’ subjective perception of the usability of a search engine and in their interaction with the search engine in terms of the number of search results they engage with. However, a similar impact analysis has been missing so far in the context of sponsored search. Since the predominant business model for commercial search engines is advertising via sponsored search results (i.e., search advertisements), understanding how response latency influences the user interaction with the advertisements displayed on the search engine result pages is crucial to increase the revenue of a commercial search engine. To this end, we conduct a large-scale analysis using query logs obtained from a commercial web search. We analyze the short-term and long-term impact of search response latency on the querying and clicking behaviors of users using desktop and mobile devices to access the search engine, as well as the corresponding impact on the revenue of the search engine. This analysis demonstrates the importance of serving sponsored search results with low latency and provides insight into the ad serving policy of commercial search engines to ensure long-term user engagement and search revenue. 相似文献
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《Information processing & management》2005,41(5):1225-1242
The dynamic nature and size of the Internet can result in difficulty finding relevant information. Most users typically express their information need via short queries to search engines and they often have to physically sift through the search results based on relevance ranking set by the search engines, making the process of relevance judgement time-consuming. In this paper, we describe a novel representation technique which makes use of the Web structure together with summarisation techniques to better represent knowledge in actual Web Documents. We named the proposed technique as Semantic Virtual Document (SVD). We will discuss how the proposed SVD can be used together with a suitable clustering algorithm to achieve an automatic content-based categorization of similar Web Documents. The auto-categorization facility as well as a “Tree-like” Graphical User Interface (GUI) for post-retrieval document browsing enhances the relevance judgement process for Internet users. Furthermore, we will introduce how our cluster-biased automatic query expansion technique can be used to overcome the ambiguity of short queries typically given by users. We will outline our experimental design to evaluate the effectiveness of the proposed SVD for representation and present a prototype called iSEARCH (Intelligent SEarch And Review of Cluster Hierarchy) for Web content mining. Our results confirm, quantify and extend previous research using Web structure and summarisation techniques, introducing novel techniques for knowledge representation to enhance Web content mining. 相似文献
9.
文章介绍了搜索引擎网页快照系统的实现以及在安全性能方面的研究。当前的多数搜索引擎网站提供的网页快照,能够使用户更加快速和方便地访问较早时期的网页,但它们并没有对其中的网页安全进行判断。文章中的网页快照系统在实现网页快照的同时,通过建立网页脚本语言学习解释器,运用机器学习技术、词法分析技术等对网页上可能存在的不安全代码进行判断和去除,从而保证提供给用户的是尽量安全的网页快照。 相似文献
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《Information processing & management》2016,52(5):923-948
Across the world, millions of users interact with search engines every day to satisfy their information needs. As the Web grows bigger over time, such information needs, manifested through user search queries, also become more complex. However, there has been no systematic study that quantifies the structural complexity of Web search queries. In this research, we make an attempt towards understanding and characterizing the syntactic complexity of search queries using a multi-pronged approach. We use traditional statistical language modeling techniques to quantify and compare the perplexity of queries with natural language (NL). We then use complex network analysis for a comparative analysis of the topological properties of queries issued by real Web users and those generated by statistical models. Finally, we conduct experiments to study whether search engine users are able to identify real queries, when presented along with model-generated ones. The three complementary studies show that the syntactic structure of Web queries is more complex than what n-grams can capture, but simpler than NL. Queries, thus, seem to represent an intermediate stage between syntactic and non-syntactic communication. 相似文献
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专题搜索引擎也称垂直搜索引擎,主要用来满足特定领域的用户需求。Heritrix是开源的网络爬虫,Heritrix的WebUI启动方式并不易用于广大用户。本文改变了往常对Heritrix用法,摒弃了Heritrix的WebUI启动方式,对Heritrix源码进行修改,将Lucene整合到Heritrix中,构建成一个完整的搜索引擎,并通过监听器监听搜索引擎状态,使搜索引擎能够进行自动爬取和数据更新。同时,本文添加了网页过滤模块以及对查询结果排序算法进行了改进,提高了搜索引擎的易用性和查询的准确率。 相似文献
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中国省会城市政府网站链接分析 总被引：4，自引：0，他引：4
运用网络链接分析方法,利用AllTheWeb与AltaVista两种搜索引擎,分别计算出中国大陆地区27个省会城市政府网站的总链接数、站外链接数、网页数以及总网络影响因子(WIFt)和站外网络影响因子(WIFe);并结合政府网站的特点计算出非政府网站链接数以及非政府网站网络影响因子(WIFc)、GDP网络影响因子(WIFg)、人口网络影响因子(WIFr)和人均GDP网络影响因子(WIFj).将这3种链接数与6种网络影响因子分别与政府网站排名得分进行相关性分析,初步确定总链接数可以作为评价政府网站的一项指标,并讨论了现阶段网络链接分析存在的一些问题以及未来的发展趋势. 相似文献
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《Information processing & management》2002,38(3):401-426
A growing body of studies is developing approaches to evaluating human interaction with Web search engines, including the usability and effectiveness of Web search tools. This study explores a user-centered approach to the evaluation of the Web search engine Inquirus – a Web meta-search tool developed by researchers from the NEC Research Institute. The goal of the study reported in this paper was to develop a user-centered approach to the evaluation including: (1) effectiveness: based on the impact of users' interactions on their information problem and information seeking stage, and (2) usability: including screen layout and system capabilities for users. Twenty-two volunteers searched Inquirus on their own personal information topics. Data analyzed included: (1) user pre- and post-search questionnaires and (2) Inquirus search transaction logs. Key findings include: (1) Inquirus was rated highly by users on various usability measures, (2) all users experienced some level of shift/change in their information problem, information seeking, and personal knowledge due to their Inquirus interaction, (3) different users experienced different levels of change/shift, and (4) the search measure precision did not correlate with other user-based measures. Some users experienced major changes/shifts in various user-based variables, such as information problem or information seeking stage with a search of low precision and vice versa. Implications for the development of user-centered approaches to the evaluation of Web and information retrieval (IR) systems and further research are discussed. 相似文献
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《Information processing & management》2020,57(2):102184
Recreational queries from users searching for places to go and things to do or see are very common in web and mobile search. Users specify constraints for what they are looking for, like suitability for kids, romantic ambiance or budget. Queries like “restaurants in New York City” are currently served by static local results or the thumbnail carousel. More complex queries like “things to do in San Francisco with kids” or “romantic places to eat in Seattle” require the user to click on every element of the search engine result page to read articles from Yelp, TripAdvisor, or WikiTravel to satisfy their needs. Location data, which is an essential part of web search, is even more prevalent with location-based social networks and offers new opportunities for many ways of satisfying information seeking scenarios.In this paper, we address the problem of recreational queries in information retrieval and propose a solution that combines search query logs with LBSNs data to match user needs and possible options. At the core of our solution is a framework that combines social, geographical, and temporal information for a relevance model centered around the use of semantic annotations on Points of Interest with the goal of addressing these recreational queries. A central part of the framework is a taxonomy derived from behavioral data that drives the modeling and user experience. We also describe in detail the complexity of assessing and evaluating Point of Interest data, a topic that is usually not covered in related work, and propose task design alternatives that work well.We demonstrate the feasibility and scalability of our methods using a data set of 1B check-ins and a large sample of queries from the real-world. Finally, we describe the integration of our techniques in a commercial search engine. 相似文献
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Search sessions consist of a person presenting a query to a search engine, followed by that person examining the search results, selecting some of those search results for further review, possibly following some series of hyperlinks, and perhaps backtracking to previously viewed pages in the session. The series of pages selected for viewing in a search session, sometimes called the click data, is intuitively a source of relevance feedback information to the search engine. We are interested in how that relevance feedback can be used to improve the search results quality for all users, not just the current user. For example, the search engine could learn which documents are frequently visited when certain search queries are given. 相似文献
16.
从上世纪90年代至今,是互联网高速发展的时期。目前,中国互联网用户总量为2.98亿人,已成为全球互联网用户最多的国家。随之而来的是对搜索服务需求的增加,截至2008年底,中国搜索引擎用户规模已达到2.03亿人。根据艾瑞咨询(iResearch)发布的报告,2008年中国搜索引擎市场规模已达到50.3亿元。百度与谷歌作为中国搜索引擎行业的领导者,两者之间的竞争将影响这一庞大规模市场的市场结构、市场绩效以及消费者的福利,所以对两者之间竞争的分析思考是具有现实意义的。 相似文献
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Umer Farooq Craig H. GanoeJohn M. Carroll Isaac G. CouncillC. Lee Giles 《Information processing & management》2008
Awareness has been extensively studied in human computer interaction (HCI) and computer supported cooperative work (CSCW). The success of many collaborative systems hinges on effectively supporting awareness of different collaborators, their actions, and the process of creating shared work products. As digital libraries are increasingly becoming more than just repositories for information search and retrieval – essentially fostering collaboration among its community of users – awareness remains an unexplored research area in this domain. We are investigating awareness mechanisms in CiteSeer, a scholarly digital library for the computer and information science domain. CiteSeer users can be notified of new publication events (e.g., publication of a paper that cites one of their papers) using feeds as notification systems. We present three cumulative user studies – requirements elicitation, prototype evaluation, and naturalistic study – in the context of supporting CiteSeer feeds. Our results indicate that users prefer feeds that place target items in query-relevant contexts, and that preferred context varies with type of publication event. We found that users integrated feeds as part of their broader, everyday activities and used them as planning tools to collaborate with others. 相似文献
19.
《Information processing & management》1999,35(2):141-180
Search engines are essential for finding information on the World Wide Web. We conducted a study to see how effective eight search engines are. Expert searchers sought information on the Web for users who had legitimate needs for information, and these users assessed the relevance of the information retrieved. We calculated traditional information retrieval measures of recall and precision at varying numbers of retrieved documents and used these as the bases for statistical comparisons of retrieval effectiveness among the eight search engines. We also calculated the likelihood that a document retrieved by one search engine was retrieved by other search engines as well. 相似文献