共查询到20条相似文献，搜索用时 15 毫秒
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Library leaders must resist the pressures of hierarchical thinking to focus on how they can best enable staff to grow in knowledge and commitment to librarianship. Empowering leadership serves the work-related needs of all employees by ensuring that they understand the significance of their tasks, have sufficient knowledge to perform well, possess a measure of control over their own work, and participate in planning and decision making. 相似文献
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Maggie Farrell 《图书馆管理杂志》2013,53(6):597-604
AbstractThere are many types of leadership but little known is parent leadership – how parental skills are applied to the workplace. Libraries depend more on soft skills that facilitate work and advance an organization. How individuals work together in an organization is just as critical as the work they accomplish. This depends on the ability of employees to develop and utilize their soft skills complementing their technical skills and expertise. As leaders focus more on behavior, they may tap into their parenting techniques in order to coach, guide, direct, and resolve conflicts. While a leader may not be able to ground an employee or take away their TV watching privileges, they might find themselves resorting to similar techniques in their management. 相似文献
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《Communication Teacher》2013,27(4):247-257
Throughout the nation, training students for leadership roles is a primary cross-disciplinary bridge from coursework to career or from service learning to community service. Student leadership training has been linked to communication traits of goal setting, decision making, conflict resolution, concern for community, and increased understanding of diversity. Researchers interviewed student leadership training group representatives across a three-institution consortium and found limited assessment procedures. To illustrate relevance, a content analysis was conducted on three pertinent journals. Assessment offers the communicative ammunition needed to build programs in tough economic times and the necessary knowledge to assist students in becoming strong employee-leaders. 相似文献
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Kenning Arlitsch 《图书馆管理杂志》2013,53(1):74-82
ABSTRACTThe ability to tolerate ambiguity is an important attribute of successful leaders. In this article the metaphor of off-road motorcycling is used to introduce the concept of ambiguity and the virtues of becoming tolerant and comfortable with the uncertainty that has become a hallmark of information age organizations. Tolerance of Ambiguity is a known leadership concept that also extends to employees. Many employees want to be involved earlier in the planning and decision making process of the organization, but may be uncomfortable with the ambiguity characteristic of early stage planning. 相似文献
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Maggie Farrell 《图书馆管理杂志》2017,57(4):436-443
Leadership calls for the ability to work well with people, communicate with stakeholders, participate in and lead meetings, and often public speaking. As a leader advances within an organization, expectations increase for the individual to engage with others as leaders spend more time working with colleagues and stakeholders to advance the organization. These expectations tend to favor extroverts in leadership roles but organizations may overlook the strengths of introverts as leaders losing out on the potential for effective management. An understanding of the strengths and weaknesses of personality types will help individuals as well as organizations in developing leadership in order to achieve organizational goals. 相似文献
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基于信息参考服务的理念和专业伦理等方面内涵，探讨图书馆参考服务过程中冲突理论相关问题，同时结合计算机通信技术和数据库技术，讨论分析现代信息参考服务中的冲突管理问题，提出在现代信息服务中如何正确有效处理客户冲突的一系列过程、方法及策略。 相似文献
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Christina Neigel 《图书馆管理杂志》2015,55(7):521-534
To grapple with the difficulties of change, LIS literature often turns to a discourse of leadership as a way of gaining an understanding of how change can be effectively and appropriately managed. However, much of this work fails to account for the feminized nature of the profession and the gendered practices that shape the roles of men and women who choose this field. Furthermore, there is an absence of literature that interrogates the ways in which LIS master's programs address gendered practice. Beginning with an examination of how the field of LIS is feminized, I set out to reveal how, within the context of gender, the experience of women who advance in LIS leadership and administrative positions remains poorly understood. I suggest that the adoption of masculinized practices is a response to the devaluation of “women's work” that has historically defined the service ethic of librarianship. This article serves as an example of the ways in which it is possible to interrogate assumptions about leadership. 相似文献
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Maggie Farrell 《图书馆管理杂志》2018,58(2):166-173
Leadership faces a number of paradoxes that can be challenging and confusing, particularly as individuals take on new leadership roles. Employees want leaders to be decisive but participatory in decision making, focused on big pictures but contribute to detailed discussions, and engage but not micromanage. It is confusing as mixed messages are given to leaders and the opinions of employees vary, creating a situation in which it is difficult for leaders to fully understand employee expectations. Leaders not only need to understand these paradoxes but develop methods to balance employee expectations and communication strategies that help employees appreciate the balancing act that each leader must develop. 相似文献
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Maggie Farrell 《图书馆管理杂志》2013,53(8):990-1000
ABSTRACTLeadership training tends to focus on development and performance of leadership skills with the implied understanding that the position is permanent or the appointment is formalized. Yet organizations require temporary leaders during leadership gaps but there is limited information on serving in an acting role or for a short period of time. Serving as an interim leader has unique challenges and opportunities but several considerations should be made to make this a positive experience providing smooth transitions for an organization. 相似文献
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知识共享的可能性:一个博弈分析 总被引：13，自引：2，他引：13
将组织的知识共享实践理解为员工之间在提供和保留知识的选择中相互博弈最终达到均衡的过程。首先分析知识共享的博弈特征，然后运用不完全信息动态博弈理论对知识共享的可能性进行阐述，并得出组织的知识共享行为是可能发生并有效维持下去的结论。 相似文献
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Emmett Lombard 《The Journal of Academic Librarianship》2018,44(2):226-230
This study considers academic library personnel perceptions of gender and leadership associated with three obstacles – family, “double binds”, social capital – identified by Alice Eagly and Linda Carli in 2007. A survey was created that provides prompts to measure perception of these obstacles as they apply to both genders. Ninety-two library personnel from a random sample completed the survey. Findings from a t-test that describe and interpret the results are presented, along with themes coded from survey comments. Suggestions Eagly and Carli offer to improve leadership equity are adapted specifically to academic libraries. 相似文献
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Maggie Farrell 《图书馆管理杂志》2017,57(2):215-222
Time management is an essential component of leadership. Leaders need to develop strategies to maximize time in order to achieve personal and organizational goals. While there are numerous time saving methods, leaders will need to test and determine which patterns are most effective for their personal style. There are some organizational strategies that will benefit the individual leader as well the organization such as planning, goal setting, delegation, decision authority, and work life balance. By managing time, the leader is accounting for the important commodity of time within an organization. 相似文献
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图书馆知识管理的对象、领域和过程研究 总被引：15，自引：0，他引：15
根据知识管理的一般理论和图书馆的实践相结合,提出图书馆知识管理的对象为图书馆的知识资产和人类社会的客观知识,领域为图书馆知识资产、人类社会客观知识和图书馆知识供应链的管理,过程为图书馆知识管理战略的制定、图书馆组织内部知识过程的管理、人类社会客观知识的管理过程和图书馆知识供应链的管理过程。 相似文献
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《Government Information Quarterly》2005,22(2):170-186
This article reviews and analyzes the essential lessons of information and intelligence management lessons from recent terrorist attacks and the decision to attack Iraq. It draws on evidence from the 9/11 Commission, the Senate investigation of intelligence and the war in Iraq, the Butler Commission in Britain, and other sources. It identifies and explores several themes, including the following: relationship between intelligence work and other information work; inconclusive nature of intelligence; role of executive leadership in successful intelligence work, including the leader's need for information and decision-making style; role of organizational culture and human factors; the need for sound information management practices and systems; and the need to evaluate information for decision making and other actions. The article concludes with a discussion of strategic information management policies and approaches that are essential to improve the nation's information and intelligence management capacity. 相似文献
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Robert P. Holley 《图书馆管理杂志》2013,53(7):801-811
AbstractLibrarians have many options in seeking advice when making management decisions. Sources for this advice include “common opinion,” which is generally accepted as true without proof; experts, who draw upon their experience; and researchers, who rely upon accepted scholarly practices. The resulting advice is often contradictory and recommends radically different strategies. The value of the advice for the manager often depends upon its congruence with library characteristics such as type, size, location, budget, technological sophistication, and degree of independence. The culture of the library and any organization to which it reports also help determine its appropriateness. Finally, the status of decision makers in the library, their motivations, and their levels of cognitive dissonance play an important role. Overall, rational decision making based upon objective factors is difficult to achieve in this Internet world where managers in a filter bubble can find justification for whatever they wish to do. The column concludes with a sample decision-making process that emphasizes rationality. 相似文献
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《The Reference Librarian》2013,54(81):105-117
Abstract This paper considers leadership and management issues affecting libraries in general. Specific attention is devoted to academic libraries and their reference departments. It focuses on the dynamics of leadership and management of academic library reference services and what is expected of the reference department head of the 21st century. It explores the changing roles of reference librarians and those of their leaders or department heads. It examines the leadership skills, traits, and competencies and attributes expected of the department head of reference in the new millennium. The paper also examines the paradox of leadership and management and draws distinction between the two terms. It finally looks into whether it is appropriate to have a manager from outside the library profession to be the head of an academic library reference department. 相似文献
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Piyawan Siriprasoetsin Kulthida Tuamsuk Cholabhat Vongprasert 《International Information and Library Review》2013,45(4):221-229
This study investigates and analyzes the factors affecting customer relationship management (CRM) practices in Thai academic libraries. The research conceptual framework focuses on factors affecting CRM practices was developed using Combe (2004)’s study on assessing CRM strategies. Mixed methods, qualitative, and quantitative approaches were used as a research methodology. Data was collected by using the interview and survey techniques with the administrators, staff and customers of six selected academic libraries in Thailand. Analysis of the data was done by using Pearson’s correlation coefficient, factor analysis, and multiple regression analysis. The results of the study show that factors that have statistically significant impact on CRM practices in Thai academic libraries at 0.05 level were: (1) the knowledge and understanding of CRM of library staff and leadership of library administrators (Beta = 0.762), (2) organizational culture and communication (Beta = 0.323), (3) customer management processes (Beta = 0.318), (4) technology for supporting customer management (Beta = 0.208), and (5) channels for library services and communications (Beta = 0.150). The knowledge and understanding of CRM of library staff and leadership of library administrators which include the perception and awareness of service quality focusing on customer relationship is a key to library success. Important factors also include the acceptance and support of the use of CRM in the library, the clear vision and mission about using CRM in the library strategic plan, the knowledge and understanding of library staff on CRM processes, customer characteristics, and behaviors. The organizational culture and communication factors involve the creation of the CRM cultures of working in the library, good teamwork, cooperative and clear working agreements, clear roles and responsibilities, good communication between library staff, cross library functional integration, and performance evaluation and development. The customer management processes factor includes recording and registration of customer profiles, customer analysis and classification, services to individual customers, services to expected customers, and continual customer interactions. The technology for supporting CRM factors includes communication technology, information technology, and operations support technology. The channels for library services and communications factors can be direct channels, such as a service counter and self-circulation service, and indirect channels such as telephone, call center, email, personal web, library web, and social networking technology. Suggestions for academic libraries on the development and implementation of CRM in libraries are: (1) CRM must be included in the library strategic plan; (2) CRM must be a key strategy for the improvement of library service quality; (3) library administrators must have strong leadership for achieving the effectiveness of CRM practices in the library; (4) library staff must have good knowledge and understanding of CRM and its link to the library service quality improvement; (5) the working cultures for CRM effectiveness such as teamwork, cross functional work, and good communication between staff must be encouraged and practiced in the library; and (6) technology must be fully supported for CRM in the library. 相似文献
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知识与图书馆学和图书馆 总被引：5，自引：0，他引：5
知识是图书馆学研究和图书馆工作的主要对象。图书馆学对知识、知识组织管理及知识服务理论的研究，是其根本任务。图书馆工作，从知识生产、聚集，到知识组织管理和服务，贯穿其始终。 相似文献
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信息决策的政治社会学原理思考 总被引：2，自引：0，他引：2
决策信息具有社会性。决策信息与信息决策的政治社会学原理包括 :次级组织原理、化约原理、公共性原理、主观决定客观原理、高度垄断信息原理、非殖民化原理及地方性知识等。参考文献 9。 相似文献