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1.
基于服务化和商业模式理论,构建服务化战略、商业模式创新及企业绩效三者之间的理论模型。以我国236家实施服务化转型的制造企业为样本,进行实证检验。研究结果表明:产品导向的服务化战略对企业绩效具有显著的正向影响,客户导向的服务化战略对企业绩效的影响则呈U型曲线关系;商业模式创新在服务化战略影响企业绩效关系中起部分中介作用。研究从商业模式创新视角揭示了服务化战略对企业绩效的影响路径,拓展了服务化战略与企业绩效的关系理论,并对实施服务化战略的制造企业通过商业模式创新来提升企业绩效提供了理论指导。  相似文献   

2.
The use of social media and Web 2.0 platforms is proliferating and affecting different formal and highly structured organisations including public safety agencies. Much of the research in the area has focussed on public use of social media during an emergency as well as how emergency agencies benefit from the data and information generated by this process. However, there is little understanding of “what are the operational implications of this public use on emergency management agencies and how does social media either positively or negatively impact these operations”? In order to progress research into this topic, we chose an engaged scholarship framework to shape a research agenda with the active participation of stakeholders. Hence, we conducted a series of workshops primarily involving over 100 public safety practitioners working in the area of disasters and emergency management who work in public safety agencies, humanitarian organisations, volunteering online platforms and volunteer groups in addition to 20 academics working on this area of enquiry. The findings highlight six different challenges that emergency responding organisations currently face in relation to social media use. We conceptualise these challenges as creating six operational tension zones for organisations. We discuss these tensions and their implications for future research and practice.  相似文献   

3.
王宗水  秦续忠  赵红  张健 《科学学研究》2018,36(7):1188-1195
制造业服务化与商业模式创新在目标、内涵、影响以及研究趋势上具有高度的一致性,在研究内容上两者以价值创造及相关主题予以连接。本文从价值创造的视角,系统的阐述了制造业服务化各阶段价值创造的一般特性,并归纳出理想条件下制造业服务化阶段与价值创造的变化趋势,即服务创造的价值随着制造业服务化程度的提高呈上升趋势,并逐步超过产品所创造的价值。在此基础上,结合商业模式创新的相关理论与要素组成,针对制造业服务化不同阶段特征,提出与之相匹配的商业模式创新策略。最后,总结全文并指出研究的局限性。  相似文献   

4.
制造业服务化商业模式创新:基于资源基础观   总被引:5,自引:0,他引:5       下载免费PDF全文
整合制造业服务化与商业模式创新两个领域的前沿理论,基于资源基础观,采用我国两家装备制造企业的双案例研究,揭示制造企业服务化的商业模式创新机理。研究结论表明:第一,制造服务化的外在表现是企业价值主张、业务流程、盈利模式与外部关系的重构,而内在动力是企业关键资源与能力的重新整合。第二,为实现服务化,企业内资源可以打破重组,以商业模式各要素为属性进行资源整合;制造企业原有的关键资源与能力是企业赖以转型的必要基础。第三,制造服务化是一个长期的过程,对于不同服务化程度的企业,资源整合的重点及方式也应有所不同。  相似文献   

5.
A techno-economic paradigm embraces a whole constellation of technically and economically interrelated innovations and influences most industries and an entire phase of economic development. Its full potential to drive and shape economic growth can only be realized after far-reaching reforms have been made in the “socio-institutional frameworks” of major economies and the world economy. In close association with ICT, biotechnology – or the trio of biotechnologies: red (biomedicine), green (plant breeding) and white (industrial) – is now capable of such a role, although the necessary reforms remain to be made. This paper shows how far and in what sense it has reached technological maturity, and what “mismatches” between it and the socio-institutional framework are obstructing its further development and diffusion. It argues that biotechnology (green and white) is needed to play a key role in the struggle against climate change – which in turn can be expected to draw out its potential.  相似文献   

6.
Cloud computing is now a global trend and during the past decade, has drawn attention from both academic and business communities. Although the evolution of cloud computing has not reached the maturity level, there is still adequate research about the topic. The main purpose of this paper is to examine the development and evolution of cloud computing over time. A content analysis was conducted for 236 scholarly journal articles, which were published between 2009 and 2014 in order to (i) identify the possible trends and changes in cloud computing over the six years, (ii) compare publishing productivity of journals about the cloud computing subject, and (iii) guide future research about cloud computing. The results show that the majority of the cloud computing research is about “cloud computing adoption” (19%), and it was followed by the “legal and ethical issues” of cloud computing (15%). It is also found that “cloud computing for mobile applications” (6%), “benefits & challenges of cloud computing” (5%) and “energy consumption dimension of cloud computing” (4%) are the least attention-grabbing themes in the literature. However, “cloud computing for mobile applications” and “energy consumption dimension of cloud computing” themes have become popular in the last two years, so they are expected to be trendy topics of the near future. Finally, another finding of this study is that the majority of the articles were published by engineering, information systems or technical journals such as “IT Professional Magazine,International Journal of Information Management” and “Mobile Networks and Applications”. It seems as if this topic is generally ignored by the managerial and organizational journals even though the impact of cloud computing on organizations and institutions is immense and is in need of investigation.  相似文献   

7.
江积海  沈艳 《科学学研究》2016,(7):1103-1110
制造服务化和服务产品化是制造型企业开展商业模式创新的新趋势。本文引入服务主导逻辑的新理论基础,尝试从用户价值主张考查商业模式创新的新视角,即重点细分功能型与情感型的价值主张,构建它们与服务化程度、制造型企业绩效的关系框架,探讨制造服务化中情感型价值主张创新对企业绩效的影响。同时,论文选取我国创业板上339家上市制造型企业为样本,通过文本挖掘和扎根理论方法,对样本企业的价值主张进行聚类,并建立联立方程模型实证检验三者间关系。研究表明:商业模式创新在制造服务化中起着正向的调节作用,即提供情感型价值主张会高于提供功能型价值主张的企业绩效,而服务化程度则与制造型企业绩效存在"U型"曲线关系。  相似文献   

8.
服务化被看做制造型企业保持竞争优势的有效途径。数字技术在服务化过程中的应用为制造商改变了设备运行方式与服务方式。数字化情境下的服务化不仅提供了新的用企互动类型,同时企业与用户的关系也发生了变化。因此,在该过程中采用不同的治理机制变得尤为重要。此研究基于308份中国制造型企业的问卷调查数据,实证检验了服务化对创新绩效的影响。研究结果发现:(1)服务化对创新绩效有正向影响;(2)高数字化水平下的服务化对创新绩效影响受关系治理的显著调节,低数字化水平下的服务化对创新绩效的影响受契约治理的显著调节。该研究的管理启示是,管理者依据企业所处的数字化情境不同,应采取不同的治理机制。与低数字化情境相比,在数字化水平高的情况下,企业应多关注关系治理这类非经济因素的作用。  相似文献   

9.
探讨制造服务化的前因与结果,提出制造服务化这一中介变量来解释前因变量弹性IT基础建设与结果变量企业绩效的关系,并提出产品多元化会正向调节制造服务化与企业绩效之间的关系。采用276家企业调查数据对研究假设进行检验,结果支持理论预期,揭示制造服务化在弹性IT基础建设对企业绩效的影响机制中扮演着重要的角色。  相似文献   

10.
The rapid development of information communication technology has led towards the emergence of the “connected world” characterised by the pervasive embeddedness of smart technologies. Smart technologies have a transformative impact on different domains of life. The application of smart technologies redefines the way people live, interact and conduct business. To date, the attention of the scholarly community has been paid primarily to smart cities, smart manufacturing and smart homes. However, despite numerous studies discussing the benefits of advanced technologies in the workplace, there is a lack of research on smart offices and how they affect productivity and employee well-being. This opinion paper argues that office spaces constitute a distinctive type of space, and research on smart homes or manufacturing does not suffice to capture its essence. Therefore, the aim of this paper is to propose a research agenda that can advance the current literature on smart and information communication technologies in relation to workplace spaces and the potential implications these could have on productivity.  相似文献   

11.
组织生态视角下制造企业服务化影响因素分析   总被引:1,自引:0,他引:1       下载免费PDF全文
肖挺 《科研管理》2019,40(6):153-163
一般认为,通过服务化构建产品差异是企业未来发展的方向。但现有的文献较少考虑到服务化战略开展的环境匹配问题。本研究尝试从组织生态角度分析各种环境因素对中国企业服务化战略的影响。本文的研究增进了研究者对于中国服务化战略推进的认知,为决策层制定推进我国制造业向服务化方向发展的相关政策提供了建议。  相似文献   

12.
服务化已成为我国制造企业转型升级的重要途径,对其现状和特点进行分析具有重要的现实指导意义。提出广义服务化的概念,并考虑企业集团化运作特点,利用经营范围分析法,对我国沪深两市A股上市制造企业的服务化现状和特点进行分析。结果表明,我国上市制造企业的整体服务化导入率非常高,但不同服务的导入率存在显著差异,同时不同行业、区域、上市年限和上市板块企业的服务化存在显著差异。据此进一步提出相应的政策建议。  相似文献   

13.
Big data has captured the interests of scholars across many disciplines over the last half a decade. Business scholars have increasingly turned their attention to the impact of this emerging phenomenon. Despite the rise in attention, our understanding of what big data is and what it means for organizations and institutional actors remains uncertain. In this study, we conduct a systematic review on “big data” across business scholarship over the past six years (2009–2014). We analyzed 219 peer-reviewed academic papers from 152 journals from the most comprehensive business literature database. We conducted the systematic review both quantitatively and qualitatively using the data analysis software NVivo10. Our results reveal several key insights about the scholarly investigation of big data, including its top benefits and challenges. Overall, we found that big data remains a fragmented, early-stage domain of research in terms of theoretical grounding, methodological diversity and empirically oriented work. These challenges serve to improve our understanding of the state of big data in contemporary research, and to further prompt scholars and decision-makers to advance future research in the most productive manner.  相似文献   

14.
通过梳理相关文献,并以此为基础,构建制造企业实施商业模式创新进行服务化转型的理论分析框架,以广州广电运通金融电子股份有限公司为例,从三种创新进程分析制造企业基于商业模式创新进行服务化转型,阐述广电运通如何成功进行服务化转型。验证商业模式创新理论的同时也对其进行了补充和发展,并以期为我国制造企业进行服务化转型提供启示。  相似文献   

15.
《Research Policy》2019,48(9):103826
Test beds and living labs have emerged as a prominent approach to foster innovation across geographical regions and technical domains. They feed on the popular “grand societal challenges” discourse and the growing insight that adequate policy responses to these challenges will require drastic transformations of technology and society alike. Test beds and living labs represent an experimental, co-creative approach to innovation policy that aims to test, demonstrate, and advance new sociotechnical arrangements and associated modes of governance in a model environment under real-world conditions. In this paper, we develop an analytic framework for this distinctive approach to innovation. Our research draws on theories from Science and Technology Studies (STS) and Innovation Studies, as well as in-depth empirical analysis from two case studies – an urban smart energy campus and a rural renewable energy network. Our analysis reveals three characteristic frictions that test beds face: (1) the limits of controlled experimentation due to messy social responses and co-creation activity; (2) a tension between lab-like open-ended experimentation and pressures to demonstrate success; (3) the opposing needs of local socio-cultural specificity and scalability, i.e. the inherent promise of test bed outcomes being generalizable or transferrable because the tested “model society” is presumed to represent a future society at large. These tensions suggest that thinking of test beds as mere technology tests under real-world conditions is insufficient. Rather, test beds both test and re-configure society around a new set of technologies, envisioned futures, and associated modes of governance – occasionally against considerable resistance. By making social order explicitly available for experimentation, test beds tentatively stabilize new socio-technical orders on a local scale in an “as-if” mode of adoption and diffusion. Symmetric attention to the simultaneous co-production of new technical and social orders points to new opportunities and challenges for innovation governance in test-bed settings: Rather than mere enablers of technology, test beds could serve as true societal tests for the desirability of certain transformations. This will require rethinking notions of success and failure, planning with a view towards reversibility, and greater scrutiny of how power is distributed within such settings. Likewise, rather than envisioning test beds as low-regulation zones to drive innovation, they could be strategically deployed to co-develop socially desirable governance frameworks in tandem with emerging technologies in real-time.  相似文献   

16.
肖挺 《科研管理》2016,37(11):142-149
学者们的研究普遍显示出制造企业在服务创新的过程中会出现利润水平的波动,即所谓"服务化困境"问题,这可能源自于企业管理者对于服务创新战略认知上的差异,因此管理者自身的思维能力左右着企业服务化战略的实施效果,由此本文试图将企业管理者因素纳入研究范畴,从高层梯队理论的视角对服务化与绩效之间的关系进行检验分析,通过对我国上市制造企业2007-2013期间的企业面板数据进行门槛效应检验,实证研究结果证实管理团队特质对企业服务化战略实施效果的存在明显的门槛效应。  相似文献   

17.
惠娟  谭清美  王磊 《科技管理研究》2020,40(20):204-211
从客户价值主张、关键资源、盈利模式、关键流程四要素入手,探讨制造业服务化转型趋势如何影响企业商业模式变革,分析制造业企业新型商业模式运行机制;在此基础上,以企业服务化综合水平测度为基础,定量设计企业新型商业模式选择基准;最后,以江苏3家无人机制造企业为例,分析服务化转型背景下新型商业模式选择,从而检验新型商业模式构建及选择的合理性。研究发现:(1)制造业服务化转型促进企业商业模式发生变革,客户价值主张以客户为导向,由产品需求向服务需求转变;关键资源由产品、产品质量向服务、服务质量转变;盈利模式由产品利润向服务利润转变;关键流程由产品售出为终结向产品全生命周期服务转变。(2)企业服务化水平、商业模式组成要素特征不同,衍生出服务配套、服务均衡和服务主导的3类新型商业模式,受外界因素影响,企业新商业模式四要素之间的交互作用更加敏感、高效;根据测算结果,企业服务化综合水平属于[0.75,1]的应选择服务主导商业模式,属于[0.50,0.75)的应选择服务均衡商业模式,属于[0,0.50)的应选择服务配套商业模式。(3)案例分析表明,案例企业分别依据其服务化综合水平测度结果选择的商业模式符合企业实际发展需求,新型商业模式及选择基准的合理性得以验证。  相似文献   

18.
《Research Policy》2023,52(2):104674
Access and benefit sharing (ABS) is a central approach to address biopiracy – the misappropriation of genetic resources and traditional knowledge without consent or compensation, often tied to patenting. Benefit-sharing agreements comprise a core element of ABS and are intended to leverage greater social and economic justice, create incentives for biodiversity conservation, and strengthen the rights of indigenous and local communities. However, emerging evidence suggests otherwise. Through review of four cases of biodiversity commercialization in South Africa – Hoodia gordonii, Aspalathus linearis (rooibos), Sceletium tortuosum (kougoed) and Pelargonium sidoides, each with histories of biopiracy charges and associated benefit-sharing agreements, this paper aims to explain this apparent contradiction. The cases reveal that while ABS has succeeded in recognizing holders of traditional knowledge, the wider political and economic struggles faced by communities remain neglected. Power relations and economic disparities have not changed, and control remains vested in land, with ownership remaining highly skewed towards industry partners who have market dominance; and intellectual property, the benefits of which are disassociated from traditional knowledge holders and biodiversity custodians. ABS processes have also led to a clamor for representation, favoring groups that are politically connected, well organized and resourced, while excluding more marginalized groups who are less capacitated. Moreover, despite significant biodiversity concerns in each case, there are few conservation benefits. Such trends, combined with new forms of “digital biopiracy” and opportunities opening through the post 2020 Global Biodiversity Framework, emphasize the need to reconceptualize ABS to leverage more equitable and sustainable outcomes.  相似文献   

19.
张颖  顾远东  高杰 《科研管理》2020,41(4):140-150
众多研究将服务化视为制造企业获取竞争优势的重要途径。然而,伴随着对商业模式过度创新的质疑和对硬科技的持续关注,服务化究竟能否促进产品创新并最终塑造长期竞争优势亟待研究。因此,本研究分析了服务化对制造企业产品创新的影响及环境不确定性的调节作用。基于中国239家制造企业的样本数据,研究表明:1)服务化与产品创新度之间呈U型关系;2)技术动态性和市场不确定性负向调节服务化与产品创新度之间的关系。研究结果有助于制造企业全面认识服务化作用,明确服务化对产品创新的积极作用和不利影响,根据不同的环境条件有效推进服务化实践。  相似文献   

20.
Ethical pluralism and global information ethics   总被引:1,自引:1,他引:1  
A global information ethics that seeks to avoid imperialistic homogenization must conjoin shared norms while simultaneously preserving the irreducible differences between cultures and peoples. I argue that a global information ethics may fulfill these requirements by taking up an ethical pluralism – specifically Aristotle’s pros hen [“towards one”] or “focal” equivocals. These ethical pluralisms figure centrally in both classical and contemporary Western ethics: they further offer important connections with the major Eastern ethical tradition of Confucian thought. Both traditions understand ethical judgment to lead to and thus require ethical pluralism – i.e., an acceptance of more than one judgment regarding the interpretation and application of a shared ethical norm. Both traditions invoke notions of resonance and harmony to articulate pluralistic structures of connection alongside irreducible differences. Specific examples within Western computer and information ethics demonstrate these pluralisms in fact working in praxis. After reviewing further resonances and radical differences between Western and Eastern views, I then argue that emerging conceptions of privacy and data privacy protection laws in China, Hong Kong, Japan, and Thailand in fact constitute a robust, pros hen pluralism with Western conceptions. In both theory and in praxis, then, this pluralism thus fulfills the requirement for a global information ethics that holds shared norms alongside the irreducible differences between cultures and peoples.  相似文献   

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