共查询到20条相似文献，搜索用时 15 毫秒
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Structured document retrieval makes use of document components as the basis of the retrieval process, rather than complete documents. The inherent relationships between these components make it vital to support users’ natural browsing behaviour in order to offer effective and efficient access to structured documents. This paper examines the concept of best entry points, which are document components from which the user can browse to obtain optimal access to relevant document components. It investigates at the types of best entry points in structured document retrieval, and their usage and effectiveness in real information search tasks. 相似文献
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Jingjing Liu Nicholas J. Belkin Xiangmin Zhang Xiaojun Yuan 《Information processing & management》2013
This paper examines the changes of information searchers’ topic knowledge levels in the process of completing information tasks. Multi-session tasks were used in the study, which enables the convenience of eliciting users’ topic knowledge during their process of completing the whole tasks. The study was a 3-session laboratory experiment with 24 participants, each time working on one subtask in an assigned 3-session general task. The general task was either parallel or dependently structured. Questionnaires were administered before and after each session to elicit users’ perceptions of their knowledge levels, task attributes, and other task features, for both the overall task and the sub-tasks. Our results support the assumption that users’ knowledge generally increases after each search session, but there were exceptions in which a “ceiling” effect was shown. We also found that knowledge was correlated with users’ perceptions of task attributes and accomplishment. In addition, task type was found to affect several aspects of knowledge levels and knowledge change. These findings further our understanding of users’ knowledge in information tasks and are thus helpful for information retrieval research and system design. 相似文献
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Many of the approaches to image retrieval on the Web have their basis in text retrieval. However, when searchers are asked to describe their image needs, the resulting query is often short and potentially ambiguous. The solution we propose is to perform automatic query expansion using Wikipedia as the source knowledge base, resulting in a diversification of the search results. The outcome is a broad range of images that represent the various possible interpretations of the query. In order to assist the searcher in finding images that match their specific intentions for the query, we have developed an image organization method that uses both the conceptual information associated with each image, and the visual features extracted from the images. This, coupled with a hierarchical organization of the concepts, provides an interactive interface that takes advantage of the searchers’ abilities to recognize relevant concepts, filter and focus the search results based on these concepts, and visually identify relevant images while navigating within the image space. In this paper, we outline the key features of our image retrieval system (CIDER), and present the results of a preliminary user evaluation. The results of this study illustrate the potential benefits that CIDER can provide for searchers conducting image retrieval tasks. 相似文献
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Chao-Min Chiu Hsiang-Lan Cheng Hsin-Yi Huang Chieh-Fan Chen 《International Journal of Information Management》2013
This study aims to investigate users’ subjective well-being and loyalty towards social network sites (SNSs). Despite the growing role of network externalities in SNS continuance decisions, the SNS usage literature has paid scant attention to the relationship between network externalities, SNS identification, and users’ subjective well-being. In this study, we identify four components of network externalities: perceived network size, external prestige, compatibility, and complementarity. In the research model, both network size and external prestige are hypothesized positively to affect SNS identification. Perceived compatibility and perceived complementarity are hypothesized positively to affect user satisfaction. Satisfaction and SNS identification are hypothesized positively to affect user subjective well-being and loyalty towards the SNS. Users’ subjective well-being is hypothesized positively to affect their loyalty towards the SNS. Data collected from 615 valid users of Facebook provide strong support for most of these hypotheses. The findings indicate that perceived network size negatively affects users’ SNS identifications. Other components of network externalities have positive effects on SNS identification and satisfaction, which in turn have positive effects on users’ subjective well-being and loyalty towards SNS. Implications for theory and practice and suggestions for future research are also discussed. 相似文献
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The aim of this paper was to analyze users’ behavior during image retrieval exercises. Results revealed that users tend to follow a set search strategy: firstly they input one or two keyword search terms one after another and view the images generated by their initial search and after they navigate their way around the web by using the ‘back to home’ or ‘previous page’ buttons. These results are consistent with existing Web research. Many of the actions recorded revealed that subjects behavior differed depending on if the task set was presented as a closed or open task. In contrast no differences were found for the time subjects took to perform a single action or their use of the AND operator. 相似文献
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This study investigated whether and how different factors in relation to task, user-perceived knowledge, search process, and system affect users’ search tactic selection. Thirty-one participants, representing the general public with their own tasks, were recruited for this study. Multiple methods were employed to collect data, including pre-questionnaire, verbal protocols, log analysis, diaries, and post-questionnaires. Statistical analysis revealed that seven factors were significantly associated with tactic selection. These factors consist of work task types, search task types, familiarity with topic, search skills, search session length, search phases, and system types. Moreover, the study also discovered, qualitatively, in what ways these factors influence the selection of search tactics. Based on the findings, the authors discuss practical implications for system design to support users’ application of multiple search tactics for each factor. 相似文献
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This research investigates how people’s perceptions of information retrieval (IR) systems, their perceptions of search tasks, and their perceptions of self-efficacy influence the amount of invested mental effort (AIME) they put into using two different IR systems: a Web search engine and a library system. It also explores the impact of mental effort on an end user’s search experience. To assess AIME in online searching, two experiments were conducted using these methods: Experiment 1 relied on self-reports and Experiment 2 employed the dual-task technique. In both experiments, data were collected through search transaction logs, a pre-search background questionnaire, a post-search questionnaire and an interview. Important findings are these: (1) subjects invested greater mental effort searching a library system than searching the Web; (2) subjects put little effort into Web searching because of their high sense of self-efficacy in their searching ability and their perception of the easiness of the Web; (3) subjects did not recognize that putting mental effort into searching was something needed to improve the search results; and (4) data collected from multiple sources proved to be effective for assessing mental effort in online searching. 相似文献
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To resolve some of lexical disagreement problems between queries and FAQs, we propose a reliable FAQ retrieval system using query log clustering. On indexing time, the proposed system clusters the logs of users’ queries into predefined FAQ categories. To increase the precision and the recall rate of clustering, the proposed system adopts a new similarity measure using a machine readable dictionary. On searching time, the proposed system calculates the similarities between users’ queries and each cluster in order to smooth FAQs. By virtue of the cluster-based retrieval technique, the proposed system could partially bridge lexical chasms between queries and FAQs. In addition, the proposed system outperforms the traditional information retrieval systems in FAQ retrieval. 相似文献
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Structured document retrieval makes use of document components as the basis of the retrieval process, rather than complete documents. The inherent relationships between these components make it vital to support users’ natural browsing behaviour in order to offer effective and efficient access to structured documents. This paper examines the concept of best entry points, which are document components from which the user can browse to obtain optimal access to relevant document components. In particular this paper investigates the basic characteristics of best entry points. 相似文献
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To obtain high performances, previous works on FAQ retrieval used high-level knowledge bases or handcrafted rules. However, it is a time and effort consuming job to construct these knowledge bases and rules whenever application domains are changed. To overcome this problem, we propose a high-performance FAQ retrieval system only using users’ query logs as knowledge sources. During indexing time, the proposed system efficiently clusters users’ query logs using classification techniques based on latent semantic analysis. During retrieval time, the proposed system smoothes FAQs using the query log clusters. In the experiment, the proposed system outperformed the conventional information retrieval systems in FAQ retrieval. Based on various experiments, we found that the proposed system could alleviate critical lexical disagreement problems in short document retrieval. In addition, we believe that the proposed system is more practical and reliable than the previous FAQ retrieval systems because it uses only data-driven methods without high-level knowledge sources. 相似文献
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The principle of polyrepresentation offers a theoretical framework for handling multiple contexts in information retrieval (IR). This paper presents an empirical laboratory study of polyrepresentation in restricted mode of the information space with focus on inter and intra-document features. The Cystic Fibrosis test collection indexed in the best match system InQuery constitutes the experimental setting. Overlaps between five functionally and/or cognitively different document representations are identified. Supporting the principle of polyrepresentation, results show that in general overlaps generated by three or four representations of different nature have higher precision than those generated from two representations or the single fields. This result pertains to both structured and unstructured query mode in best match retrieval, however, with the latter query mode demonstrating higher performance. The retrieval overlaps containing search keys from the bibliographic references provide the best retrieval performance and minor MeSH terms the worst. It is concluded that a highly structured query language is necessary when implementing the principle of polyrepresentation in a best match IR system because the principle is inherently Boolean. Finally a re-ranking test shows promising results when search results are re-ranked according to precision obtained in the overlaps whilst re-ranking by citations seems less useful when integrated into polyrepresentative applications. 相似文献
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Through the recent NTCIR workshops, patent retrieval casts many challenging issues to information retrieval community. Unlike newspaper articles, patent documents are very long and well structured. These characteristics raise the necessity to reassess existing retrieval techniques that have been mainly developed for structure-less and short documents such as newspapers. This study investigates cluster-based retrieval in the context of invalidity search task of patent retrieval. Cluster-based retrieval assumes that clusters would provide additional evidence to match user’s information need. Thus far, cluster-based retrieval approaches have relied on automatically-created clusters. Fortunately, all patents have manually-assigned cluster information, international patent classification codes. International patent classification is a standard taxonomy for classifying patents, and has currently about 69,000 nodes which are organized into a five-level hierarchical system. Thus, patent documents could provide the best test bed to develop and evaluate cluster-based retrieval techniques. Experiments using the NTCIR-4 patent collection showed that the cluster-based language model could be helpful to improving the cluster-less baseline language model. 相似文献
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The study investigated how users’ emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users’ emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed. 相似文献
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Examining the generalizability of the User Engagement Scale (UES) in exploratory search 总被引：1，自引：1，他引：0
The user experience is an integral component of interactive information retrieval (IIR). However, there is a twofold problem in its measurement. Firstly, while many IIR studies have relied on a single dimension of user feedback, that of satisfaction, experience is a much more complex concept. IIR in general, and exploratory search more specifically, are dynamic, multifaceted experiences that evoke pragmatic and hedonic needs, expectations, and outcomes that are not adequately captured by user satisfaction. Secondly, questionnaires, which are typically the means in which user’s attitudes and perceptions are measured, are not typically subjected to rigorous reliability and validity testing. To address these issues, we administered the multidimensional User Engagement Scale (UES) in an exploratory search environment to assess users’ perceptions of the Perceived Usability (PUs), Aesthetics (AE), Novelty (NO), Felt Involvement (FI), Focused Attention (FA), and Endurability (EN) aspects of the experience. In a typical laboratory-style study, 381 participants performed three relatively complex search tasks using a novel search interface, and responded to the UES immediately upon completion. We used Principal Axis Factor Analysis and Multiple Regression to examine the factor structure of UES items and the relationships amongst factors. Results showed that three of the six sub-scales (PUs, AE, FA) were stable, while NO, FI and EN merged to form a single factor. We discuss recommendations for revising and validating the UES in light of these findings. 相似文献
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Naveen Gudigantala Jaeki Song Donald Jones 《International Journal of Information Management》2011,31(4):327-338
Websites play a critical role in attracting customers and providing information to assist Web customers in decision making. Despite the importance of such systems providing a satisfactory experience, as per our knowledge no effort has been made to systematically examine the underlying causal structure among important decision related variables such as perceived effort, perceived information accuracy, perceived effectiveness, and satisfaction using Web-based decision support systems (Web-based DSS) that provide information to potential customers. In this study, we develop a conceptual model for investigating cognitive antecedents to Web users’ satisfaction in the context of Web-based DSS. The empirical examination of the research model using structural equations modeling indicates that perceived effectiveness is influenced by perceived information accuracy and effort, and in turn, has positive impact on satisfaction in using Web-based DSS. The implications of this study suggest to information managers that providing customers with highly accurate information from web sites requiring lower effort is perceived as an effective system and such perception leads to increased satisfaction. 相似文献
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Millions of dollars have been invested into the development of digital libraries. There are many unanswered questions regarding their evaluation, in particular, from users’ perspectives. This study intends to investigate users’ use, their criteria and their evaluation of the two selected digital libraries. Nineteen subjects were recruited to participate in the study. They were instructed to keep a diary for their use of the two digital libraries, rate the importance of digital library evaluation criteria, and evaluate the two digital libraries by applying their perceived important criteria. The results show patterns of users’ use of digital libraries, their perceived important evaluation criteria, and the positive and negative aspects of digital libraries. Finally, the relationships between perceived importance of digital library evaluation criteria and actual evaluation of digital libraries and the relationships between use of digital libraries and evaluation of digital libraries as well as users’ preference, experience and knowledge structure on digital library evaluation are further discussed. 相似文献
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The presentation of search results on the web has been dominated by the textual form of document representation. On the other hand, the document’s visual aspects such as the layout, colour scheme, or presence of images have been studied in a limited context with regard to their effectiveness of search result presentation. This article presents a comparative evaluation of textual and visual forms of document representation as additional components of document surrogates. A total of 24 people were recruited for our task-based user study. The experimental results suggest that an increased level of document representation available in the search results can facilitate users’ interaction with a search interface. The results also suggest that the two forms of additional representations are likely beneficial to users’ information searching process in different contexts. 相似文献
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Xiao-Ling Jin Zhongyun Zhou Matthew K.O. Lee Christy M.K. Cheung 《International Journal of Information Management》2013
This study theorized and validated a model of knowledge sharing continuance in a special type of online community, the online question answering (Q&A) community, in which knowledge exchange is reflected mainly by asking and answering specific questions. We created a model that integrated knowledge sharing factors and knowledge self-efficacy into the expectation confirmation theory. The hypotheses derived from this model were empirically validated using an online survey conducted among users of a famous online Q&A community in China, “Yahoo! Answers China”. The results suggested that users’ intention to continue sharing knowledge (i.e., answering questions) was directly influenced by users’ ex-post feelings as consisting of two dimensions: satisfaction, and knowledge self-efficacy. Based on the obtained results, we also found that knowledge self-efficacy and confirmation mediated the relationship between benefits and satisfaction. 相似文献