共查询到20条相似文献，搜索用时 203 毫秒
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Jingjing Liu Nicholas J. Belkin Xiangmin Zhang Xiaojun Yuan 《Information processing & management》2013
This paper examines the changes of information searchers’ topic knowledge levels in the process of completing information tasks. Multi-session tasks were used in the study, which enables the convenience of eliciting users’ topic knowledge during their process of completing the whole tasks. The study was a 3-session laboratory experiment with 24 participants, each time working on one subtask in an assigned 3-session general task. The general task was either parallel or dependently structured. Questionnaires were administered before and after each session to elicit users’ perceptions of their knowledge levels, task attributes, and other task features, for both the overall task and the sub-tasks. Our results support the assumption that users’ knowledge generally increases after each search session, but there were exceptions in which a “ceiling” effect was shown. We also found that knowledge was correlated with users’ perceptions of task attributes and accomplishment. In addition, task type was found to affect several aspects of knowledge levels and knowledge change. These findings further our understanding of users’ knowledge in information tasks and are thus helpful for information retrieval research and system design. 相似文献
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Structured document retrieval makes use of document components as the basis of the retrieval process, rather than complete documents. The inherent relationships between these components make it vital to support users’ natural browsing behaviour in order to offer effective and efficient access to structured documents. This paper examines the concept of best entry points, which are document components from which the user can browse to obtain optimal access to relevant document components. It investigates at the types of best entry points in structured document retrieval, and their usage and effectiveness in real information search tasks. 相似文献
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Over time, researchers have acknowledged the importance of understanding the users’ strategies in the design of search systems. However, when involving users in the comparison of search systems, methodological challenges still exist as researchers are pondering on how to handle the variability that human participants bring to the comparisons. This paper present methods for controlling the complexity of user-centered evaluations of search user interfaces through within-subjects designs, balanced task sets, time limitations, pre-formulated queries, cached result pages, and through limiting the users’ access to result documents. Additionally, we will present our experiences in using three measures – search speed, qualified search speed, and immediate accuracy – to facilitate the comparison of different search systems over studies. 相似文献
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A transaction log analysis of the Nanyang Technological University (NTU) OPAC was conducted to identify query and search failure patterns with the goal of identifying areas of improvement for the system. One semester’s worth of OPAC transaction logs were obtained and from these, 641,991 queries were extracted and used for this work. Issues investigated included query length, frequency and type of search options and Boolean operators used as well as their relationships with search failure. Among other findings, results indicate that a majority of the queries were simple, with short query lengths and a low usage of Boolean operators. Failure analysis revealed that on average, users had an almost equal chance of obtaining no records or at least one record to a submitted query. We propose enhancements and suggest future areas of work to improve the users’ search experience with the NTU OPAC. 相似文献
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Daniele Broccolo Lorenzo Marcon Franco Maria Nardini Raffaele Perego Fabrizio Silvestri 《Information processing & management》2012
This paper proposes an efficient and effective solution to the problem of choosing the queries to suggest to web search engine users in order to help them in rapidly satisfying their information needs. By exploiting a weak function for assessing the similarity between the current query and the knowledge base built from historical users’ sessions, we re-conduct the suggestion generation phase to the processing of a full-text query over an inverted index. The resulting query recommendation technique is very efficient and scalable, and is less affected by the data-sparsity problem than most state-of-the-art proposals. Thus, it is particularly effective in generating suggestions for rare queries occurring in the long tail of the query popularity distribution. The quality of suggestions generated is assessed by evaluating the effectiveness in forecasting the users’ behavior recorded in historical query logs, and on the basis of the results of a reproducible user study conducted on publicly-available, human-assessed data. The experimental evaluation conducted shows that our proposal remarkably outperforms two other state-of-the-art solutions, and that it can generate useful suggestions even for rare and never seen queries. 相似文献
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This study investigated whether and how different factors in relation to task, user-perceived knowledge, search process, and system affect users’ search tactic selection. Thirty-one participants, representing the general public with their own tasks, were recruited for this study. Multiple methods were employed to collect data, including pre-questionnaire, verbal protocols, log analysis, diaries, and post-questionnaires. Statistical analysis revealed that seven factors were significantly associated with tactic selection. These factors consist of work task types, search task types, familiarity with topic, search skills, search session length, search phases, and system types. Moreover, the study also discovered, qualitatively, in what ways these factors influence the selection of search tactics. Based on the findings, the authors discuss practical implications for system design to support users’ application of multiple search tactics for each factor. 相似文献
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Michael J. Cole Jacek Gwizdka Chang Liu Nicholas J. Belkin Xiangmin Zhang 《Information processing & management》2013
The acquisition of information and the search interaction process is influenced strongly by a person’s use of their knowledge of the domain and the task. In this paper we show that a user’s level of domain knowledge can be inferred from their interactive search behaviors without considering the content of queries or documents. A technique is presented to model a user’s information acquisition process during search using only measurements of eye movement patterns. In a user study (n = 40) of search in the domain of genomics, a representation of the participant’s domain knowledge was constructed using self-ratings of knowledge of genomics-related terms (n = 409). Cognitive effort features associated with reading eye movement patterns were calculated for each reading instance during the search tasks. The results show correlations between the cognitive effort due to reading and an individual’s level of domain knowledge. We construct exploratory regression models that suggest it is possible to build models that can make predictions of the user’s level of knowledge based on real-time measurements of eye movement patterns during a task session. 相似文献
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The study investigated how users’ emotion control and search tasks interact and influence the Web search behavior and performance among experienced Web users. Sixty-seven undergraduate students with substantial Web experience participated in the study. Effects of emotion control and tasks were found significant on the search behavior but not on the search performance. The interaction effect between emotion control and tasks on the search behavior was also significant: effects of users’ emotion control on the search behavior varied depending on search tasks. Profile analyses of search behaviors identified and contrasted the most commonly occurring profiles of search activities in different search tasks. Suggestions were made to improve information literacy programs, and implications for future research were discussed. 相似文献
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Mauro Rojas Herrera Edleno Silva de Moura Marco Cristo Thomaz Philippe Silva Altigran Soares da Silva 《Information processing & management》2010
Queries submitted to search engines can be classified according to the user goals into three distinct categories: navigational, informational, and transactional. Such classification may be useful, for instance, as additional information for advertisement selection algorithms and for search engine ranking functions, among other possible applications. This paper presents a study about the impact of using several features extracted from the document collection and query logs on the task of automatically identifying the users’ goals behind their queries. We propose the use of new features not previously reported in literature and study their impact on the quality of the query classification task. Further, we study the impact of each feature on different web collections, showing that the choice of the best set of features may change according to the target collection. 相似文献
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The aim of this paper was to analyze users’ behavior during image retrieval exercises. Results revealed that users tend to follow a set search strategy: firstly they input one or two keyword search terms one after another and view the images generated by their initial search and after they navigate their way around the web by using the ‘back to home’ or ‘previous page’ buttons. These results are consistent with existing Web research. Many of the actions recorded revealed that subjects behavior differed depending on if the task set was presented as a closed or open task. In contrast no differences were found for the time subjects took to perform a single action or their use of the AND operator. 相似文献
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The evaluation of exploratory search relies on the ongoing paradigm shift from focusing on the search algorithm to focusing on the interactive process. This paper proposes a model-driven formative evaluation approach, in which the goal is not the evaluation of a specific system, per se, but the exploration of new design possibilities. This paper gives an example of this approach where a model of sensemaking was used to inform the evaluation of a basic exploratory search system(s) in the context of a sensemaking task. The model suggested that, rather than just looking at simple search performance measures, we should examine closely the interwoven, interactive processes of both representation construction and information seeking. Participants were asked to make sense of an unfamiliar topic using an augmented query-based search system. The processes of representation construction and information seeking were captured and analyzed using data from experiment notes, interviews, and a system log. The data analysis revealed users’ sources of ideas for structuring representations and a tightly coupled relationship between search and representation construction in their exploratory searches. For example, users strategically used search to find useful structure ideas instead of just accumulating information facts. Implications for improving current search systems and designing new systems are discussed. 相似文献
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Concurrent concepts of specificity are discussed and differentiated from each other to investigate the relationship between index term specificity and users’ relevance judgments. The identified concepts are term-document specificity, hierarchical specificity, statement specificity, and posting specificity. Among them, term-document specificity, which is a relationship between an index term and the document indexed with the term, is regarded as a fruitful research area. In an experiment involving three searches with 175 retrieved documents from 356 matched index terms, the impact of specificity on relevance judgments is analyzed and found to be statistically significant. Implications for index practice and for future research are discussed. 相似文献
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Structured document retrieval makes use of document components as the basis of the retrieval process, rather than complete documents. The inherent relationships between these components make it vital to support users’ natural browsing behaviour in order to offer effective and efficient access to structured documents. This paper examines the concept of best entry points, which are document components from which the user can browse to obtain optimal access to relevant document components. In particular this paper investigates the basic characteristics of best entry points. 相似文献
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Automated keyphrase extraction is a fundamental textual information processing task concerned with the selection of representative phrases from a document that summarize its content. This work presents a novel unsupervised method for keyphrase extraction, whose main innovation is the use of local word embeddings (in particular GloVe vectors), i.e., embeddings trained from the single document under consideration. We argue that such local representation of words and keyphrases are able to accurately capture their semantics in the context of the document they are part of, and therefore can help in improving keyphrase extraction quality. Empirical results offer evidence that indeed local representations lead to better keyphrase extraction results compared to both embeddings trained on very large third corpora or larger corpora consisting of several documents of the same scientific field and to other state-of-the-art unsupervised keyphrase extraction methods. 相似文献
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Millions of dollars have been invested into the development of digital libraries. There are many unanswered questions regarding their evaluation, in particular, from users’ perspectives. This study intends to investigate users’ use, their criteria and their evaluation of the two selected digital libraries. Nineteen subjects were recruited to participate in the study. They were instructed to keep a diary for their use of the two digital libraries, rate the importance of digital library evaluation criteria, and evaluate the two digital libraries by applying their perceived important criteria. The results show patterns of users’ use of digital libraries, their perceived important evaluation criteria, and the positive and negative aspects of digital libraries. Finally, the relationships between perceived importance of digital library evaluation criteria and actual evaluation of digital libraries and the relationships between use of digital libraries and evaluation of digital libraries as well as users’ preference, experience and knowledge structure on digital library evaluation are further discussed. 相似文献
18.
Arthur R. Taylor Colleen Cool Nicholas J. Belkin William J. Amadio 《Information processing & management》2007
The process of information seeking involves a varied set of tasks and interactions. Exactly how the information seeker judges the relevance of what is retrieved has been a renewed area of interest in information retrieval studies. Various studies have identified facets or categories of relevance which go beyond simple topical relevance, and there has been some recent research on how these multi-dimensional concepts of relevance relate to the information seeking process. This study extends research on the relationship between multi-dimensional user relevance assignments and stage in the process of completing a task. Our results concur with and add detail to previous studies and suggest that users consistently identify relevance criteria beyond topical relevance. Our results also find a statistically significant relationship between the users’ stage in the search process and relevance categories chosen using the convenience sample chosen for this study. 相似文献
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A new concept of a bipolar query against collections of textual documents, i.e. in the context of information retrieval (IR), is introduced using recent developments in bipolar information modeling and bipolar database queries. Specifically, a particular approach to bipolar queries with an explicit “and possibly” type of an aggregation operator is used. An effective and efficient processing of such bipolar queries using standard IR data structures is briefly discussed. The bipolar queries proposed combine a flexibility provided by fuzzy logic with a more sophisticated representation of user preferences and intentions. This combination can make the search of vast resources of textual document, notably those available via the Internet, more intelligent. 相似文献
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Effective knowledge management in a knowledge-intensive environment can place heavy demands on the information filtering (IF) strategies used to model workers’ long-term task-needs. Because of the growing complexity of knowledge-intensive work tasks, a profiling technique is needed to deliver task-relevant documents to workers. In this study, we propose an IF technique with task-stage identification that provides effective codification-based support throughout the execution of a task. Task-needs pattern similarity analysis based on a correlation value is used to identify a worker’s task-stage (the pre-focus, focus formulation, or post-focus task-stage). The identified task-stage is then incorporated into a profile adaptation process to generate the worker’s current task profile. The results of a pilot study conducted in a research institute confirm that there is a low or negative correlation between search sessions and transactions in the pre-focus task-stage, whereas there is at least a moderate correlation between search sessions/transactions in the post-focus stage. Compared with the traditional IF technique, the proposed IF technique with task-stage identification achieves, on average, a 19.49% improvement in task-relevant document support. The results confirm the effectiveness of the proposed method for knowledge-intensive work tasks. 相似文献