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ABSTRACT

A primary impact metric for institutional repositories (IR) is the number of file downloads, which are commonly measured through third-party Web analytics software. Google Analytics, a free service used by most academic libraries, relies on HTML page tagging to log visitor activity on Google's servers. However, Web aggregators such as Google Scholar link directly to high value content (usually PDF files), bypassing the HTML page and failing to register these direct access events. This article presents evidence of a study of four institutions demonstrating that the majority of IR activity is not counted by page tagging Web analytics software, and proposes a practical solution for significantly improving the reporting relevancy and accuracy of IR performance metrics using Google Analytics.  相似文献   

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《期刊图书馆员》2013,64(1-2):251-254
Summary

Cochenour designed this workshop for serialists who have had little or no experience with Internet browsers. After defining essential concepts and functions of browsers, the presenter and two assistants led the sixteen participants in a series of exercises in Netscape Navigator. Attendees learned to customize a Web screen, assign HTML markup tags to text, and incorporate images and links to other Web sites into a home page. Ms. Cochenour provided two handouts, which contained not only basic information about browsers, but several pertinent references as well.  相似文献   

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Clustering     
《图书馆管理杂志》2013,53(3-4):221-228
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ABSTRACT

After a review of the Kent State Libraries and Media Services Web site, a committee of librarians and staff gathered user feedback and developed a library-specific content management system (CMS) to make the move from a static HTML environment to database-driven design. This article focuses on the significant role of metadata in the CMS from the perspective of one of the site's architects and one of its content developers. This article includes figures and a biography for further reading. The work of the redesign was earlier described in a poster presentation for the 12th Annual ACRL conference.  相似文献   

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ABSTRACT

User-centered design is a principle stating that electronic resources, like library Web sites, should be built around the needs of the users. This article interviews Web developers of library and non-library-related Web sites, determining how they assess user needs and how they decide to adapt certain technologies for users. According to the panel, to understand these issues, Web services librarians should (a) give patrons a way to provide feedback on library sites; (b) observe and contemplate technology in a group setting; (c) only adapt technology that addresses a specific patron need; and (d) consider the library Web site as a part of the library, not a replacement for it.  相似文献   

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《图书馆管理杂志》2013,53(1-2):349-371
SUMMARY

There is a proliferation of Internet sites covering environmental themes. Many of these sites provide reference information in varying degrees. This article highlights environmental Web sites that provide a wide range of pertinent reference sources to a diverse audience. More than 50 highly selective Web sites are included in this paper. Some of these Web sites provide access to library catalogs, full-text articles, and other online resources. The Web sites in this article are in five categories: portals, government sites, special issues, general sites, and databases.  相似文献   

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ABSTRACT

User feedback on Web site design can be vital to understanding what issues library users may encounter when visiting a Web site, but obtaining this feedback can be time consuming, difficult to structure, and expensive. In past years, staff working on the Cal Poly Pomona University Library Web site collected user feedback from surveys and usability testing. This team was interested in acquiring a more basic understanding of how users interact with the Web in general, whether for research or other purposes, and how such experiences could inform design decisions. This article will discuss what focus groups are, why libraries should consider conducting focus groups for Web site testing and development, how focus groups can complement usability testing, and if focus groups are worth the time and effort. Results from focus group sessions will also be shared and discussed including information that fueled design decisions and benefits that participants gained from the experience.  相似文献   

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《期刊图书馆员》2013,64(3-4):523-528
Summary

As librarians become more familiar with the World Wide Web and its potential as a resource tool, it is increasingly important that they are able provide Web access suited to their and their users' needs. This workshop provided general guidelines as well as guidelines geared to technical services departments for the design, creation and maintenance of Web-pages.  相似文献   

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ABSTRACT

This study explores the current status and features of Pakistan's academic library Web sites. A checklist describing features and content was prepared based on a review of the literature related to academic libraries’ Web sites. Then, all 85 library Web sites of Pakistani universities and degree-awarding institutions recognized by the Higher Education Commission (HEC) of Pakistan were surveyed and analyzed using the checklist. Interviews with library professionals were conducted to learn more about the problems and issues with building and maintaining library Web sites. Results indicate that Pakistani academic library Web sites have effective features such as contrasting color schemes, easily readable text, minimal use of horizontal scrolling, and English-language text. Staff information, OPACs, and navigation features are also widely found on the Web sites. Features found less frequently include the use of Web 2.0 technologies, Web site aid tools, information about library buildings, and general library information. By offering information about the status of Pakistani academic library Web sites, the study can serve as a foundation for discussion between libraries and other parts of the university, as well as a benchmark for evaluating the progress of academic library Web sites in Pakistan  相似文献   

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Abstract

Three sources indicated the need for designing a usability study of the Western Michigan University Libraries' Web site: the results of the 2004 LibQUAL+ survey; the completion of the library's new strategic planning document; and suggestions by library customers and library staff. LibQUAL+ findings and customer comments suggested customers desired more independent use of the library site; better and easier electronic access to library resources, allowing customers to search for and find content on their own; and improved online help. A usability analysis was conducted with graduate and undergraduate students. The results from a task-based questionnaire, observations by investigators, and follow-up discussion sessions are presented. Investigators found usability testing alone may not be adequate to gain the qualitative data necessary for ascertaining the site's ease of use and usefulness and that a multipronged approach might be needed when evaluating a library Web site.  相似文献   

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ABSTRACT

Although there is a proliferation of information available on the Web, and law professors, students, and other users have a variety of channels to locate information and complete their research activities, the law library catalog still remains an important source for offering users access to information that has been evaluated and cataloged by experts. The usability of the catalog needs to be effectively measured before any necessary improvements can be made. This study was undertaken to investigate the information retrieval patterns of users of the Rutgers Law Library Online Public Access Catalog and to develop the catalog into a more effective search tool for these users. This study used an experimental approach to measure the usability of our catalog by analyzing the transaction logs from the OPAC system and the results from Google Analytics. The findings provided not only important information on user demographics and their computer systems, but also more insight on the search behaviors of users. The specific findings included the following:
  1. As a Web-analytic tool Google Analytics provided extensive information on the OPAC and the navigational behaviors of users.

  2. Fifty-eight percent of our users visited the Web site regularly.

  3. The most popular search method, which was employed by 37% of our users, was by title.

  4. Most patrons used computer systems with a high resolution and color depth monitor and visited the catalog Web site with a high-speed Internet connection.

  5. Suggestions were made by the authors to improve the users’ search experience of the catalog Web site.

This study is significant to libraries with Web catalogs because it demonstrates the potential value of using Google Analytics as a Web analytics tool in combination with the OPAC transaction logs to measure catalog usability.  相似文献   

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ABSTRACT

Promoting and facilitating access to historical collections for Indigenous communities has recently increased across Australia. Such activities have been integrated into the practices of archives and libraries seeking to reunite Indigenous people with materials that not only document their past but also inform their future. Challenges in accessing these materials go beyond retrieval and include concerns about their emotional content. The State Library of New South Wales is working to create trusted environments for Indigenous peoples and collections with both physical and digital spaces. Through the presentation of work undertaken at the State Library, this article explores how the digital environment can be an effective extension of the physical site in which cultural collections are held. In addition, this article looks at issues that must be addressed to ensure the success and ongoing viability of Web spaces, specifically, the long-standing power dynamics that often dominate interactions with Indigenous collections and that have displaced power from the traditional owners of Indigenous knowledge.  相似文献   

18.
《The Reference Librarian》2013,54(65):161-176
Summary

The awareness of Web sources in reference service has risen in recent years as many reference librarians have become more Internet-minded. During the reference process, we often ask ourselves: can this question be answered by using the Web?

The use of Web sources is expanding the amount of available reference information, enhancing individual libraries' collections, and, hence, providing better user service. There are many benefits in using the Web sources in reference service. There are also some drawbacks. Some useful Web sources are reviewed.

The Web, when used properly, provides reference librarians with a valuable resource option to help improve their services in an effective manner.  相似文献   

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Abstract

Library Web pages are increasingly designed to be the initial entry point for research, whether used from the library or off campus. But the pages must be intuitive and easy to use or students may bypass them completely, in favor of more familiar Web resources. This article presents the process, results, and evaluation of a Web usability study conducted at Linfield College with undergraduate participants. Web usability testing was a relatively quick and inexpensive way to find out how students used the library Web pages, information that proved invaluable in making effective modifications to them. In the process, researchers gained insights into student online searching and research patterns that have informed reference and teaching activities as well.  相似文献   

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