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1.
Commonly recognized computer-mediated communication (CMC) tools include virtual environments, bibliographic databases, listservers, newsgroups, group teleconferencing, interactive messaging systems and electronic mail. The use of these technologies in libraries has grown exponentially over the past decade. Electronic mail has emerged as an especially popular communication tool for librarians, and their colleagues and patrons. This paper explores the use of a reference department electronic mail service and its impact on reference services and librarian-client interactions. Several issues related to the implementation of CMC technologies are presented, including the maintenance and monitoring of reference electronic mail systems, the types of questions that are typically posted, and potential barriers to the implementation and use of reference e-mail.  相似文献   

2.
This paper gives suggestions to librarians on how to get started with electronic mail. It discusses the cost- and time-saving advantages of using electronic mail rather than TWX, United States mail, or telephones for communicating ILL requests and messages. For instance, preliminary cost data show that electronic mail is often half as expensive as TWX and costs no more than a 22 stamp. Key management concerns that must be considered when setting up electronic mail are discussed, including the need for subscribers to agree on one system. Also covered are the types of equipment that can be used with electronic mail, including print terminals.  相似文献   

3.
This study explored the household use of electronic mail. In a telephone probability sample of 881 adults, 112 adults reported they used electronic mail. This sample provided four superordinate reasons for home e‐mail use: interpersonal relationships; personal gain; business; and gratification opportunities. Overwhelmingly, home e‐mail was reported to be used for interpersonal relationship reasons regardless of user demographics. The findings suggest that e‐mail is used for the maintenance of interpersonal relationships and that gratification opportunities play an important role in home e‐mail use.  相似文献   

4.
《期刊图书馆员》2013,64(1-2):289-298
The purpose of this article is to relate how new technologies are affecting the way scientists and technologists communicate. The discussion includes the origins of the scientific journal, the problems and promise of the contemporary journal and an exploration of developing technologies, such as electronic bibliographic data retrieval, personalized information systems, electronic mail, text editing, teleconferencing, electronic publishing, telefacsimile, optical and laser disc storage with an emphasis on their effect upon scholarly communication in the future.  相似文献   

5.
6.
The Medical Library Center of New York, a cooperative library agency for the health sciences, developed a program to offer an electronic communications system (LIFENET) with access to the Internet for its members. Information on documentation and training as well as statistics on the subsequent use of the system and of the Internet are discussed in the article. Specific examples of how health science librarians are using the system include bibliographic verification, reference, research on integrated library systems, production of duplicate journal lists, and professional activities such as electronic mail and discussion groups (listservs).  相似文献   

7.
This article compares the use of electronic mail (e-mail) and postal mail in the follow-up stage of a library research project using a mailed questionnaire. Results from the Internet-Related Technologies: Occupational Impacts for Government Documents Librarians survey show that e-mail as a follow-up method is as effective as postal mail in terms of both the speed and size of the survey response. Additional benefits and drawbacks of using e-mail during the follow-up stage are then discussed to illuminate the contexts in which each method may be most appropriate.  相似文献   

8.
This investigation proposes and tests a path model of the adaptation process to electronic mail using the Komsky (1991) data. The results demonstrate that the user satisfaction and frequency of use are predicted by features consistent with the “media richness”; theory (Fulk, Steinfeld, Schmitz & Power, 1987). The model demonstrates some useful information on understanding the ability of an organization to smoothly and efficiently adopt an electronic mail system that employees will use frequently and satisfactorily.  相似文献   

9.
Significant differences are reported in the use of the personal pronouns — “I”, “WE”, “YOU”, and “THEY” — in the electronic mail sent among members within an organization, and the mail sent into the organization from other offices. The communication function of the mail also had a significant effect on pronoun use.  相似文献   

10.

This article is an examination of electronic privacy, specifically as it relates to e‐mail and related communication issues in the computer environment. Since the passage of the Electronic Communications Privacy Act of 1986 (U.S. C. 18, §§ 2510–2711), there have been questions raised as to whether the Act goes far enough in protecting privacy.

The article attempts to clarify the status of e‐mail privacy under the ECPA. It examines current law and the paucity of definitive case law that until now has left the ECPA untested. A review of cases and literature suggests there is a gap in the existing ECPA that allows for potentially abusive electronic monitoring and interception of e‐mail, particularly in the workplace. “Electronic Mail, Privacy, and the Electronic Communications Privacy Act of 1986: Technology in Search of Law.”;  相似文献   

11.
《The Reference Librarian》2013,54(67-68):29-40
Summary

Academic libraries now provide reference service for the remote user in at least two ways: by the telephone and by electronic mail. The remote user at a computer workstation, however, may not have access to a telephone and may be poorly served by the asynchronous nature of electronic mail. New technologies and collaborative software for serving remote users in real-time such as Internet chat, paging and instant messaging, whiteboard, application sharing, and audio and video conferencing offer new possibilities for remote access to reference services. In this article we review these technologies and report the results of a trial project at Temple University. The results are promising for real-time reference services.  相似文献   

12.
《期刊图书馆员》2013,64(1-2):65-89
Up to 1976, serials automation had progressed to a point where the activities of the bibliographic networks was increasingly important, and the CONSER project had been launched. However, most union lists of serials were still being compiled manually, and the computers used for library applications consisted primarily of (expensive) mainframe computers. Several events took place in 1976: the Library of Congress received a grant for CONSER 11; OCLC's serials check-in system became available; NCLIS established a Task Force on a National Periodicals System; and the first major revision of the copyright law was passed. This article discusses the progress made or the changes that have occurred since 1976 in: CONSER, the bibliographic networks, union lists of serials, stand-alone systems, electronic mail, full text services, copyright, and organizations providing services involving serials.  相似文献   

13.
In 1985, the Kansas City Veterans Administration Medical Center began implementation of the Decentralized Hospital Computer Program (DHCP). An integrated library system, a subset of that program, was started by the medical library for acquisitions and an outline catalog. To test the system, staff of the Neurology Service were trained to use the outline catalog and electronic mail to request interlibrary loans and literature searches. In implementing the project with the Neurology Service, the library is paving the way for many types of electronic access and interaction with the library.  相似文献   

14.
The concept of "one-stop information shopping" is becoming a reality at Columbia-Presbyterian Medical Center. Our goal is to provide access from a single workstation to clinical, research, and library resources; university and hospital administrative systems; and utility functions such as word processing and mail. We have created new organizational units and installed a network of workstations that can access a variety of resources and systems on any of seventy-two different host computers/servers. In November 1991, 2,600 different individuals used the clinical information system, 700 different individuals used the library resources, and 900 different individuals used hospital administrative systems via the network. Over the past four years, our efforts have cost the equivalent of $23 million or approximately 0.5% of the total medical center budget. Even small improvements in productivity and in the quality of work of individuals who use the system could justify these expenditures. The challenges we still face include the provision of additional easy-to-use applications and development of equitable methods for financial support.  相似文献   

15.
Electronic information utilities in the health sciences such as MINET (Medical Information Network) are increasingly important as it becomes more convenient for end users to retrieve data and use various online information services such as electronic mail from personal computer workstations. MINET is examined in depth as the most fully developed end-user utility. Several other end-user utilities and full-text databases in the health sciences are listed and described.  相似文献   

16.
Closing the Gap     
《图书馆管理杂志》2013,53(1-2):233-246
Abstract

Distance programs utilize various strategies and technologies in an attempt to keep students and faculty connected. Express mail delivery, telephone and conference calls, electronic mail and compressed video sessions have all been used with varying degrees of success. This paper discusses the use of a novel Desktop Video Conferencing (DTVC) product, CU-SeeMe, and offers an analysis of its effectiveness in providing distance instruction and library support to a cohort of medical technology students embarked on the clinical rotation phase of their program at the University of Wyoming. We conclude that the potential benefits of this low cost technology outweigh the inconveniences of working with an immature technology.  相似文献   

17.
The National Historical Publications and Records Commission (NHPRC) is a small grant-making agency affiliated with the U.S. National Archives and Records Administration. The Commission is charged with promoting the preservation and dissemination of documentary source materials to ensure an understanding of U.S. history. Recognizing that the increasing use of computers created challenges for preserving the documentary record, the Commission adopted a research agenda in 1991 to promote research and development on the preservation and continued accessibility of documentary materials in electronic form. From 1991 to the present the Commission awarded 31 grants totaling $2,276,665 for electronic records research. Most of this research has focused on two issues of central concern to archivists: (1) electronic record keeping (tools and techniques to manage electronic records produced in an office environment, such as word processing documents and electronic mail), and (2) best practices for storing, describing, and providing access to all electronic records of long-term value. NHPRC grants have raised the visibility of electronic records issues among archivists. The grants have enabled numerous archives to begin to address electronic records problems, and, perhaps most importantly, they have stimulated discussion about electronic records among archivists and records managers.  相似文献   

18.
The Health Science Library at University of Tennessee (UT), Memphis has taken advantage of a campuswide network for the purpose of providing enhanced access to library services. With a terminal or microcomputer, members of the UT Memphis community can use an electronic menu system to complete photocopy, interlibrary loan, and computer literature search request forms; leave messages or sign up for library workshops; use electronic mail to receive citations and abstracts from computer literature searches; use an electronic bulletin board to scan the library's new acquisitions lists, library hours, services, and policies; and use bibliographic retrieval software to search the library's locally mounted databases. Remote access to library services and electronic resources, which is available twenty-four hours a day, could potentially save users time and the institution money. Remote access, however, is intended to supplement, not to supplant or discourage, in-house library use.  相似文献   

19.
Introduction     
Shortly after midnight every Thursday morning, a list server in Massachusetts delivers an electronic table of contents message to the Kostoris Medical Library at the Paterson Institute for Cancer Research in Manchester, UK. The messageins details of the latest edition of the New England Journal of Medicine, complete with hyperlinks to the full text of the content online. Publishers’ electronic current awareness services have been integrated into the dissemination process of the Library service to enhance the speed of communication and access to full text content. As a means of promoting electronic journal use, a system of e‐mail delivery coupled with fast Internet access has allowed a migration from paper‐based current awareness alerting to a seamless online product.  相似文献   

20.
电子政务:意义、任务与解决方案   总被引:4,自引:0,他引:4  
认为电子政务是政府行政管理信息化发展中的第3个阶段,讨论电子政务对于政府行政管理改革的意义、任务以及构建电子政务应用系统的解决方案.  相似文献   

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